Tue.Apr 16, 2024

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Steak ‘n Shake installs facial recognition at self-ordering kiosks

Payments Dive

The chain first tested the technology that lets customers pay using their face in October, and began deploying it in January.

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5 Campaigns to Increase Deposits Targeting Digital Wallets

South State Correspondent

Bankers often overlook how much money is stored in digital wallets away from their bank. While the amounts are relatively small on an individual basis, they are massive in aggregate. While some of these are stored at the banking-as-a-service banks such as Goldman Sachs, or The Bancorp, many digital wallets, like Starbucks, reside at the corporate level without interest or insurance.

FDIC 195
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Can embedded finance solve one of payments’ biggest problems?

Payments Dive

As crucial as it is to focus on your core business, today’s merchants demand a broader range of services from their providers. Can embedded finance help solve this core competency problem?

Payments 370
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Why Optionality Is Key to Digital Banking

Jack Henry

In the rapidly evolving landscape of the financial services, digital banking has reshaped the way individuals and businesses manage their finances. One of the key elements driving the success of digital banking services is the idea of optionality and making it easy to find banking features or products.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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CFPB notes ‘growing financialization’ of medical, rental payments

Payments Dive

The bureau has received about 15,000 complaints in the last two years concerning medical debt collectors according to general counsel Seth Frotman.

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More Trending

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CFPB’s new late fee cap charts ‘a better way,’ says Sunbit CEO

Payments Dive

“The credit card industry should take a page from innovators, instead of relying on yesterday’s fee models,” argues the CEO of the payment tools provider.

Tools 195
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NYCB's new CEO fills out his team amid strategy revamp

American Banker

New York Community Bancorp CEO Joseph Otting has added three former colleagues to the embattled company's leadership team. The hires come six weeks after the Long Island bank got a $1 billion capital infusion, which led to Otting's appointment as CEO.

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Bank of America’s digital offerings draw more users

BankInovation

Bank of America’s digital offerings continue to be a draw, as its virtual assistant Erica reached 2 billion user interactions in the first quarter.

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Amid probes, Morgan Stanley vows not to change its wealth strategy

American Banker

Morgan Stanley CEO Ted Pick downplayed the importance of government investigations into potential money laundering issues involving wealth management clients. "We've been focused on our client on-boarding and monitoring processes for a good while," he said.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Morgan Stanley to deploy tech for M&A

BankInovation

Morgan Stanley is looking to the strong merger and acquisition market as an opportunity to launch tech-driven tools that help its bankers and advisers make decisions.

Tools 57
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Unrelenting interest income pressure weighs down PNC's earnings

American Banker

The Pittsburgh-based regional bank also emphasized expense control for the first quarter and throughout 2024 as it manages credit quality vulnerabilities and higher charge-offs, particularly among office loans.

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PNC invests in retail banking technology platform

BankInovation

PNC Financial worked to expand to new markets and grow its digital platforms in the first quarter.

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Inside FIS' use of AI to weed out false-positive card fraud alerts

American Banker

When its broad-spectrum payment card fraud-detection filters generated too many false alarms, FIS implemented AI to help banks prioritize which types of fraud to investigate first, in part by muting lower-risk notifications.

Fraud 64
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Tencent augments payment experience for China visitors

The Paypers

Tencent has streamlined WeChat account registration and card linking to Weixin Pay for international visitors to China to enhance their payment experience.

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New details on rush of Home Loan bank borrowings at three failed banks

American Banker

The Federal Home Loan Bank System stepped up advances by 37% or more to Silicon Valley, Signature and First Republic banks ahead of their failures, the GAO says in a post-mortem on last year's banking crisis. The findings add to the debate about whether the system should be a lender of last resort.

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Mastercard partners with VoPay

The Paypers

Mastercard has partnered with Canadian fintech VoPay in order to provide customers with the possibility to move money quickly and securely with Mastercard Move.

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Q&A: Andy Barr pitches an 'America First' meets 'Chamber of Commerce' HFSC

American Banker

Rep. Andy Barr, R-Ky., is running to lead his caucus in the House Financial Services Committee and says he has the skills to meld traditional and insurgent wings of the party.

Meeting 42
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Stripe secures USD 694 million in tender offer

The Paypers

Financial infrastructure platform for businesses Stripe has announced that it secured USD 694.2 million in the tender offer from February 2024.

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Warren, Blumenthal press OCC on NYCB-Flagstar deal approval

American Banker

Sens. Elizabeth Warren, D-Mass., and Richard Blumenthal, D-Conn., detailed how New York Community Bank grew to exceed the $100 billion threshold that triggers tougher bank requirements and set the bank on a path to market turmoil via a series of deals that were approved, in part, by the Office of the Comptroller of the Currency.

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Nubank to introduce its mobile operator services

The Paypers

Brazil-based financial services platform Nubank has announced its plans to go beyond providing banking services and launch its own mobile phone operator company.

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Bank of America tops estimates as traders notch best quarter in decade

American Banker

Bank of America and other banks' balance sheets have remained resilient despite higher interest rates, though uncertainties remain, including inflation and attacks in the Middle East.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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RBI to issue an additional licence framework

The Paypers

The Reserve Bank of India (RBI) has planned to issue an additional licence category for point of sale (POS) businesses in a bid to improve the offline payments ecosystem.

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Barclays, Citi are among banks testing tokenized deposits in U.K.

American Banker

Industry body UK Finance is expanding its pilot of an experimental shared ledger to track banking payments, hoping to join some of the dots in the nascent world of digital assets.

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UK Finance proceeds with RLN experimentation phase

The Paypers

Financial services provider UK Finance has announced its plans to work on an additional UK Regulated Liability Network (RLN) experimentation phase with eleven of its members.

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RBC is expanding its U.S. business with a cash-management offering

American Banker

The Toronto-based bank has spent the last two years gathering client input and building a platform for customers to manage the flow of payments and receivables, pay taxes in the most efficient jurisdictions, balance currency risks and more.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.