Thu.Sep 05, 2024

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Dialing Up Performance in Home Equity Lending

Gonzobanker

A few key focus areas can help lenders stay on top of the home equity game. With the inefficient, circa-2004 borrowing processes resident in many banks’ loan departments today, too few lenders are equipped to deal with the rising tide of home equity volumes that will descend like a tsunami on their operations the moment Fed chairman Jerome (What-Are-We-Waiting-For) Powell announces a rate cut.

Lending 141
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CFPB’s EWA rule may undo progress

Payments Dive

“The CFPB’s plan to reclassify EWA as a loan could accidentally backfire on the agency by driving people right back to the payday lending industry,” writes one tech trade group professional.

Lending 273
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These U.S. banks closed the most branches in the second quarter of 2024

American Banker

The top five banks in this list closed a net total of 148 branches in this time period — and 492 branches in the past 12 months.

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Ex-Discover exec alleges age, gender bias in lawsuit

Payments Dive

Diane Offereins is suing the card network over roughly $7 million in clawed-back equity, claiming she was a “convenient scapegoat” for Discover’s card misclassification issue.

Cards 195
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Utah bank uses gen AI to watch for emerging problems at fintech partners

American Banker

First Electronic Bank is using technology from Spring Labs to analyze its fintech partners' customer communications and identify problems.

Utah 87

More Trending

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78% of regional FIs say AI can help find new business

BankInovation

Regional and community banks are investing in AI for new business opportunities, revenue growth and efficiency gains. “Financial institutions are quite bullish when it comes to AI,” Allison Cerra, chief marketing officer at fintech Alkami, told Bank Automation News. “They’re looking at this as kind of a broader catch-all of business opportunities, not necessarily […] The post 78% of regional FIs say AI can help find new business appeared first on Bank Automation News.

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FedNow advances toward making real-time payments mainstream

American Banker

Since launching in summer 2023, the government-backed instant settlement network has attracted hundreds of financial institutions, but there is still room for growth.

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TD chief says probes show need for better staff accountability

BankInovation

Toronto-Dominion Bank employees need to take more accountability and act with more urgency on risks, Chief Executive Officer Bharat Masrani said, after the Canadian bank was rocked by sweeping money-laundering investigations in its US business. “The big lesson is you can’t take anything for granted,” Masrani said Wednesday at a financial-industry conference hosted by Bank […] The post TD chief says probes show need for better staff accountability appeared first on Bank Automation News.

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5 Ways You Can Be Your Credit Score’s Secret Santa

BankBazaar

The post 5 Ways You Can Be Your Credit Score’s Secret Santa appeared first on BankBazaar - The Definitive Word on Personal Finance.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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100% of Amex fraud models tap AI, ML

BankInovation

American Express’ credit and fraud models completely use machine learning and AI. “In fact, the first time American Express used machine learning in the company was back in 2010 in our fraud models,” Anna Mars, group president of global commercial services and credit and fraud risk at the financial giant, said Sept. 4 during the […] The post 100% of Amex fraud models tap AI, ML appeared first on Bank Automation News.

Fraud 77
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Transportation Department launches probe of airline rewards

American Banker

The inquiry, which is focusing on the nation's four largest airlines, aims to protect consumers from potentially unfair, deceptive and anticompetitive practices.

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Trace finance launches non-resident accounts in Brazil

The Paypers

Trace Finance , a fintech company specialising in payment facilitation and cross-border financial solutions, has launched Non-Resident Accounts (NRA) in Brazil.

Fintech 69
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CFPB faults non-profit hospitals, landlords in report on consumer debt

American Banker

The Consumer Financial Protection Bureau said some non-profit hospitals are failing to provide assistance to low-income consumers, while landlords may be illegally charging fees to pay rent through online portals.

Report 69
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Visa scales user control with optimised bank transfer payments

The Paypers

Multinational payment card services corporation Visa has announced its plans to apply its infrastructure, technology, and features to A2A payments and provide consumers with more control and safety.

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A Masterclass in ATM Security: Global Best Practices and Trends

ATM Marketplace

In this webinar, security experts reflect on the current ATM attack landscape, its evolution and trends, and best practices in ATM security. Learn how to build a comprehensive defense strategy using the seven shields of ATM security, ensuring protection from all sides.

ATM 64
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Enfuce partners with Saldo Bank to launch payment card programme

The Paypers

Enfuce , a company specialising in issuer processing, has partnered with Saldo Bank to introduce the bank’s first payment card programme.

Cards 65
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Global bank earnings: TD Bank's AML provisions, BMO's loan challenge

American Banker

Between TD Bank's $3 billion anti-money-laundering hurdle and BMO Financial Group's increased provisions for loan losses, here are the earnings highlights for non-U.S. banks.

Groups 60
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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People in the UK: how have you been affected by authorised push payment scams?

TheGuardian

We would like to hear from people who have been affected by scams, specifically authorised push payment scams The Payment Systems Regulator (PSR) is to slash the planned maximum amount that banks will have to refund to fraud victims – from £415,000 to about £85,000 – in what consumer groups have called ‘outrageous’. Fraud in the UK payments industry has soared in recent years, with a sharp rise in authorised push payment (APP) scams, which often involve email accounts being hacked to trick peopl

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Global value chains and inflation: how imported inputs shape UK prices

BankUnderground

Aydan Dogan, Melih Firat and Aditya Soenarjo How does the use of imported inputs in production affect inflation dynamics in the UK? Over the past few decades, with the rise of global value chains (GVCs), production processes have become increasingly interlinked across countries and sectors. This interconnection means that firms’ pricing decisions are now more influenced by foreign factors.

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ConnectOne to expand on Long Island with $284 million acquisition

American Banker

The deal to buy The First of Long Island Corp. would create a $14 billion-asset bank with $11 billion of both loans and deposits.

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Satispay teams up with Stripe to augment payments for Italian businesses

The Paypers

Italy-based payment provider Satispay has entered into a strategic partnership with Stripe to mitigate difficulties in online digital shopping for merchants and consumers in the region.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Banks hint at legal challenge to new interagency security tracking rule

American Banker

The American Bankers Association says a proposal to replace its own financial security identifier with one owned by Bloomberg exceeds the agencies' statutory authority and could disrupt financial markets.

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Vivo receives direct credit society licence from Central Bank of Brazil

The Paypers

The Central Bank of Brazil has granted Telefónica | Vivo a Sociedade de Crédito Direto (SCD) licence to expand its fintech services.

Fintech 41
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Fed seeks input on discount window reforms

American Banker

The central bank has been under pressure to modernize its last-resort lending operation since the failure of three large regional banks last year.

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Alibaba's Taobao and Tmall to accept WeChat Pay

The Paypers

Alibaba has announced that its major ecommerce platforms, Taobao and Tmall, will now support payments through Tencent's WeChat Pay.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.