Sun.Dec 10, 2023

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Banking's Top 5 Total Return to Shareholders: 2023 Edition

Jeff For Banks

What a difference a year makes! Although the 2022 Top 5 are holding their own and two of them remain in today's Top 5, the 2021 edition included one bank that failed (SVB Financial Group) and one that is voluntarily liquidating (Silvergate). So as with all lists, and especially banking lists where risks don't rear their ugly head until calamity, readers should evaluate each financial institution on their own.

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Check fraud on pace for another record year: Fincen data

American Banker

An increase in paper mail theft corresponds with a rise in physically altered checks that redirect funds to fraudsters.

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Why Bank of America Is Covering the Country with Branches

The Financial Brand

This article Why Bank of America Is Covering the Country with Branches appeared first on The Financial Brand. As it builds branches to push into new markets, BofA focuses on gathering deposits and dispensing advice. The bank also revamped older branches to remove teller lines. This article Why Bank of America Is Covering the Country with Branches appeared first on The Financial Brand.

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Targeting Beyond Triggers

Image Works Direct

A couple weeks ago, we talked about trigger marketing – targeting prospects with the perfect message in direct response to their actions, such as completing a credit report related to a loan or credit card. Triggers are the essence of a “rifle” marketing approach. But there are also other very effective targeting methods to fit a broad spectrum of financial marketing needs.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Empathy and Culture in Finance: Fostering Growth and Connection

Digital Growth Institute

Empathy, recognized as the capacity to comprehend and empathize with others' emotions, plays a pivotal role in financial services. Ashley Jenkins , SVP of Development Services at Nymbus , recently joined the Banking on Digital Growth Podcast to dive into the role of empathy, culture and even some good old humor and what roles these play when it comes to establishing and expanding a heart of growth at your bank at your credit union or at your fintech.

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