Thu.Apr 25, 2024

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What Do Consumers Really Know about Overdraft Fees and Policies?

The Financial Brand

This article What Do Consumers Really Know about Overdraft Fees and Policies? appeared first on The Financial Brand. Overdraft fees have long been a contentious issue in the banking industry. The Federal Reserve Bank of New York surveyed consumers to see what they actually know about their bank's policies. This article What Do Consumers Really Know about Overdraft Fees and Policies?

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Fed seeks 8,000 financial institutions for FedNow

Payments Dive

About 700 financial institutions have connected to the Fed’s instant payment network since last July, with at least 1,000 more in the pipeline, a FedNow official said this week.

Payments 505
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Small business lending insights Vol. 1

Abrigo

Recent data and trends of the small business lending market SMB Lending Insights is a snapshot of current financial trends and metrics that impact small and medium-sized business (SMB) lending and financial institutions. You might also like this guide for smarter, faster small business lending. DOWNLOAD Takeaway 1 SMBs and financial institutions face tremendous uncertainty in the current environment, which is characterized by elevated interest rates, high inflation, and growing personal de

Lending 221
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Walmart removes self-checkout from select stores

Payments Dive

The retailer joins Target, Dollar General and other chains in recalibrating a reliance on self-service, and rethinking the whole checkout experience.

Retail 435
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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The Holy Quest for CRM in Anytown, USA

Gonzobanker

Once upon a time, First Southern Farmers, Merchants & Community Bank & Trust (or FSFMCBT, for short), a community bank in Anytown, USA, was renowned for its neighborly charm. When Calvin DoRight founded the bank in 1948, delivering exceptional customer service was his dream. Fast forward to modern times, when Thomas B. DoRight, Calvin’s son and present-day CEO, realized that the bank’s growth across counties, states and lines of business had made managing relationships much more involved

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Why Texas has its own account with the Federal Reserve

American Banker

The state's comptroller of public accounts is one of several notable non-depositories with access to the Fed's payments system, along with the Chicago Mercantile Exchange and the Tennessee Valley Authority. So why do they have accounts while some neobanks don't?

Tennessee 101
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EWA providers hail new Kansas law

Payments Dive

Kansas has joined a pack of states in passing a law backed by earned wage access providers, as regulations for the industry remain a contentious issue.

Kansas 195
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Anchorage Digital debuts crypto settlement network

American Banker

The San Francisco-based firm's Anchorage Digital Trusted Liquidity and Settlement network, better known as Atlas, will allow clients to settle a range of cryptocurrency transactions.

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Barclays profits tumble 12% as UK interest rates hit mortgage demand

TheGuardian

Pre-tax profits drop to £2.3bn between January and March, down from £2.6bn last year • Business live – latest updates Profits at Barclays tumbled by 12% in the first quarter, as higher UK interest rates weighed on demand for mortgages and loans while a backdrop of economic uncertainty affected its investment bank. The UK bank said pre-tax profits fell to £2.3bn in the first quarter, down from £2.6bn last year, when it reported the strongest quarterly profit since 2011 after a string of interest

Taxes 81
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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IBM to acquire HashiCorp. Inc for $6.4B

BankInovation

IBM plans to acquire cloud services provider HashiCorp for $6.4 billion in cash.

Company 81
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Barclaycard change could mean much higher interest for some customers

TheGuardian

Credit card holders who make minimum repayments warned they could be in debt for years longer Some Barclaycard customers who only make the minimum repayment each month will take an extra decade to clear their debt and pay hundreds of pounds in extra interest after the credit card provider changed its terms. Barclaycard – thought to be the UK’s biggest credit card provider – has written to customers telling them it is cutting their minimum payments to give them “more flexibility”.

Cards 71
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Barclays targets $1.3B in cost savings in 2024

BankInovation

Barclays is looking to cut costs through structural changes as it seeks efficiencies in the face of falling profits. “We achieved around 200 million pounds of gross cost efficiency savings in Q1 out of our targeted 1 billion pounds for the full-year 2024,” Chief Executive C.S. Venkatakrishnan said today during the bank’s first-quarter earnings call.

Retail 74
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The Fed's manipulation of debit card interchange fees must stop

American Banker

The Federal Reserve's new proposal to lower the cap on debit card fees will drive up the prices consumers pay for other services, while forcing some banks out of the market entirely.

Cards 65
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Nium expands partnership with Thredd

The Paypers

US-based payments provider Nium has announced the expansion of its collaboration with Thredd aiming to issue virtual cards in the Asia Pacific (APAC) region.

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A Utah bank is gone after 16 years of losses. Why did it survive so long?

American Banker

Liberty Bank in Salt Lake City had been "structurally unprofitable" since 2008, according to its regulators. Experts criticized the FDIC for allowing the bank's demise to play out in slow motion.

Utah 63
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1Kosmos launches credential service

The Paypers

Identity proofing and passwordless authentication company 1Kosmos has announced the expansion of its offering with the launch of a Credential Service Provider (CSP) managed solution.

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Banks don't talk about the energy AI guzzles. Here's why they should.

American Banker

Artificial intelligence models are energy hogs. Climate First Bank and UBS are among the very few trying to solve this problem.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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symplr partners with Branch

The Paypers

Enterprise healthcare operations software provider symplr has entered a collaboration with workforce payments platform Branch to integrate the latter’s services.

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CRE focus 'unsustainable,' Valley National CEO says in strategy shift

American Banker

The New York-based bank says it will push its concentration of commercial real estate loans below 400% of risk-based capital over the next two years and focus more on C&I.

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Mastercard launches Scam Protect

The Paypers

US-based payment technology corporation Mastercard has announced the launch of Scam Protect, a suite of AI-enabled solutions that aim to prevent scams and fraud.

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Mortgage fraud attempts surge by more than one-third

American Banker

While home lenders are seeing a decrease in issues coming through mobile channels, phone fraud spiked last year, accounting for 28% of losses, a new report found.

Fraud 45
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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PayU receives in-principal approval from RBI

The Paypers

Online payment solutions provider PayU has announced that it received in-principal approval from the Reserve Bank of India (RBI) to operate as a payment aggregator (PA).

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Capital One profit misses estimates as loan write-offs climb

American Banker

Capital One, like Discover, is showing signs of greater stress in its loan portfolio. Credit-card write-offs totaled $2.2 billion in the first quarter, a 61% increase from a year earlier.

Capital 41
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Frost Bank partners with Atomic

The Paypers

US-based Frost Bank has announced its partnership with Atomic in order to optimise customer experience by leveraging Atomic Direct Deposit Switch.

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First Citizens predicts fewer Fed rate cuts will boost interest income

American Banker

Shares of the Raleigh, North Carolina bank, which bought Silicon Valley Bank last year, rose 7.8% on Thursday morning.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.