Tue.May 21, 2024

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Chatbots lead the way in AI banking

ATM Marketplace

ATM Marketplace spoke with Bank of America about the Erica chatbot and its continued development as an AI banking tool.

ATM 95
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CFPB to treat BNPL loans like credit cards

Payments Dive

“Whether a shopper swipes a credit card or uses Buy Now, Pay Later, they are entitled to important consumer protections under longstanding laws and regulations,” CFPB Director Rohit Chopra said.

Cards 243
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What is a DSCR Loan? Real Estate Investor's Guide

Commercial Lending USA

DSCR loans, "Debt Service Coverage Ratio loans," are financing for real estate investors that put the property's cash flow ahead of standard creditworthiness checks. This makes them a valuable tool for investors who want to grow their portfolios.

Tools 111
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Real-time lessons for FedNow from Brazil, India

Payments Dive

The fledgling U.S. instant payments system can learn from real-time systems that have flourished in Brazil and India using QR codes and broad missions, say industry professionals.

System 221
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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‘It’s not vital to spend five days a week in the office’: the bank boss who works from home

TheGuardian

While the big beasts of Wall Street rail against WFH, Mike Regnier of Santander UK says he wouldn’t have taken the job if he had had to commute all week At a time when ­banking bosses from Wall Street to Canary Wharf have been ­cracking down on working from home, Santander UK’s chief executive remains an outlier. While Goldman Sachs’s David Solomon has described home working as an “aberration” , and JP Morgan’s Jamie Dimon calls himself a “skeptic” of the trend that took off during the pandemic,

Trends 106

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Who could replace Martin Gruenberg at the FDIC?

American Banker

Martin Gruenberg's ouster from the Federal Deposit Insurance Corp. leaves the White House with the difficult task of finding a regulator willing to serve a roughly six month term atop of beleaguered agency.

FDIC 86
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Podcast: 35% of banks using AI, Hapax COO says

BankInovation

Financial institutions are looking to AI to streamline daily tasks.

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Marqeta, MoneyLion and Verituity: Adapting to the fintech downturn

American Banker

These three payment firms are working to grow revenue by pivoting to new markets and technologies, all while waiting for a turnaround in the industry.

Fintech 85
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JPMorgan KYC operations up to 90% more productive with AI

BankInovation

JPMorgan Chase is reaping rewards in know-your-customer operations from deployment of AI. The bank processed 155,000 know-your-customer (KYC) files in 2022, using 3,000 people to accomplish the task. “By the end of next year, we will process 230,000 files with 20% less of the people.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Are central banks about to become centers of crypto innovation?

American Banker

The Bank for International Settlements' Innovation Hub is doing important work on integrating new technology into the global financial system. The next step is to bring both banks and nonbanks into the discussion.

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DSCR Loan Pros and Cons for Commercial Real Estate Investors

Commercial Lending USA

Discover DSCR loan pros and cons for commercial real estate investors, focusing on property cash flow to see if this financing suits your investment goals.

Lending 52
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SoLo Funds vows to fight CFPB lawsuit

American Banker

The company changed several of the practices the agency complained about several years ago, such as threatening to report nonpaying borrowers to credit bureaus, co-founder Rodney Williams says.

Report 74
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Millennial Homebuyers: Separating Fact from Fiction in the Vermont & New Hampshire Housing Market

Ublocal

Embarking on the journey to homeownership can be both exciting and overwhelming, especially when you’re surrounded by a plethora of myths and misconceptions. As a first-time homebuyer, you might have heard that renting is more affordable than owning, or that a flawless credit score is essential. But how accurate are these claims? In this guide, we’ll debunk common myths about homeownership and highlight valuable programs available for first-time homebuyers in Vermont and New Hampshir

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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qomodo raises GBP 1.3 mln for advanced IoT cybersecurity solutions

The Paypers

Italy-based fintech startup qomodo has secured GBP 1.3 million in Pre-Seed funding to further augment its cybersecurity platform and support outreach in Europe and the US.

Fintech 50
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California community bank to pay hefty premium for in-state rival

American Banker

Irvine-based CBC Bancorp's $121 million deal for Bay Community Bancorp in Oakland stands out at a time when high rates have put a damper on both the number of deals taking place and the multiples sellers are paying.

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BaFin imposes EUR 9.2 million fine on N26

The Paypers

The German Federal Financial Supervisory Authority ( BaFin ) has demanded that digital bank N26 pay nearly EUR 9.2 million due to the latter’s money laundering misconduct.

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JPMorgan Chase shareholders reject splitting Jamie Dimon's duties

American Banker

Shareholders at America's largest bank voted against requiring an independent board chair, though the proposal drew more support than similar measures did recently at other megabanks. The vote came just one day after Dimon signaled that his departure as CEO may be on the horizon.

America 36
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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SUNRATE joins Mastercard's Priceless Planet coalition

The Paypers

Asia-based B2B digital payments platform SUNRATE has joined Mastercard Priceless Planet Coalition to fight climate change through funding the restoration of 100 million trees.

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California community banks to merge in $63 million deal

American Banker

West Coast Community Bancorp agreed to acquire 1st Capital Bancorp in an all-stock deal slated to close in the fourth quarter.

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CyberArk to acquire Venafi in USD 1.54 billion deal

The Paypers

CyberArk has announced its plan to acquire cybersecurity firm Venafi from private equity firm Thoma Bravo in a transaction valued at approximately USD 1.54 billion.

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The Personalization Paradox: Can Banks Delight Customers Without Creeping Them Out?

The Financial Brand

This article The Personalization Paradox: Can Banks Delight Customers Without Creeping Them Out? appeared first on The Financial Brand. Banks are heavily investing in personalization to improve customer experience and drive engagement. But is there such a thing as overdoing it? This article The Personalization Paradox: Can Banks Delight Customers Without Creeping Them Out?

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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TRAY and Olo digitalise experiences for restaurant guests

The Paypers

US-based POS platform TRAY has strengthened its partnership with Olo to integrate Olo Pay card-present processing with its point-of-sale (POS) system.

US 45
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Climbing the Mountain of Exponential Growth: Ascending the Apex of Awareness

Digital Growth Institute

7:30 am. First period. Sixth grade. I walked down the hall of Bonnette Junior High School, viola case in tow, hoping nobody would see me carrying it before I could stash it away in my locker. Though I desperately wanted to play percussion in the school’s marching band (much cooler), my mom had other ideas. So, the orchestra it was.

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Navro introduces local accounts for international business payments

The Paypers

Navro , a fintech company previously known as Paytrix , has introduced local accounts in major European and several international currencies.

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Climbing the Mountain of Exponential Growth: Ascending the Apex of Awareness

Digital Growth Institute

7:30 am. First period. Sixth grade. I walked down the hall of Bonnette Junior High School, viola case in tow, hoping nobody would see me carrying it before I could stash it away in my locker. Though I desperately wanted to play percussion in the school’s marching band (much cooler), my mom had other ideas. So, the orchestra it was.

15
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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.