Chatbots lead the way in AI banking
ATM Marketplace
MAY 21, 2024
ATM Marketplace spoke with Bank of America about the Erica chatbot and its continued development as an AI banking tool.
ATM Marketplace
MAY 21, 2024
ATM Marketplace spoke with Bank of America about the Erica chatbot and its continued development as an AI banking tool.
Payments Dive
MAY 21, 2024
“Whether a shopper swipes a credit card or uses Buy Now, Pay Later, they are entitled to important consumer protections under longstanding laws and regulations,” CFPB Director Rohit Chopra said.
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Commercial Lending USA
MAY 21, 2024
DSCR loans, "Debt Service Coverage Ratio loans," are financing for real estate investors that put the property's cash flow ahead of standard creditworthiness checks. This makes them a valuable tool for investors who want to grow their portfolios.
Payments Dive
MAY 21, 2024
The fledgling U.S. instant payments system can learn from real-time systems that have flourished in Brazil and India using QR codes and broad missions, say industry professionals.
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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
TheGuardian
MAY 21, 2024
While the big beasts of Wall Street rail against WFH, Mike Regnier of Santander UK says he wouldn’t have taken the job if he had had to commute all week At a time when banking bosses from Wall Street to Canary Wharf have been cracking down on working from home, Santander UK’s chief executive remains an outlier. While Goldman Sachs’s David Solomon has described home working as an “aberration” , and JP Morgan’s Jamie Dimon calls himself a “skeptic” of the trend that took off during the pandemic,
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
American Banker
MAY 21, 2024
Martin Gruenberg's ouster from the Federal Deposit Insurance Corp. leaves the White House with the difficult task of finding a regulator willing to serve a roughly six month term atop of beleaguered agency.
BankInovation
MAY 21, 2024
Financial institutions are looking to AI to streamline daily tasks.
American Banker
MAY 21, 2024
These three payment firms are working to grow revenue by pivoting to new markets and technologies, all while waiting for a turnaround in the industry.
BankInovation
MAY 21, 2024
JPMorgan Chase is reaping rewards in know-your-customer operations from deployment of AI. The bank processed 155,000 know-your-customer (KYC) files in 2022, using 3,000 people to accomplish the task. “By the end of next year, we will process 230,000 files with 20% less of the people.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
American Banker
MAY 21, 2024
The Bank for International Settlements' Innovation Hub is doing important work on integrating new technology into the global financial system. The next step is to bring both banks and nonbanks into the discussion.
Commercial Lending USA
MAY 21, 2024
Discover DSCR loan pros and cons for commercial real estate investors, focusing on property cash flow to see if this financing suits your investment goals.
American Banker
MAY 21, 2024
The company changed several of the practices the agency complained about several years ago, such as threatening to report nonpaying borrowers to credit bureaus, co-founder Rodney Williams says.
Ublocal
MAY 21, 2024
Embarking on the journey to homeownership can be both exciting and overwhelming, especially when you’re surrounded by a plethora of myths and misconceptions. As a first-time homebuyer, you might have heard that renting is more affordable than owning, or that a flawless credit score is essential. But how accurate are these claims? In this guide, we’ll debunk common myths about homeownership and highlight valuable programs available for first-time homebuyers in Vermont and New Hampshir
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
The Paypers
MAY 21, 2024
Italy-based fintech startup qomodo has secured GBP 1.3 million in Pre-Seed funding to further augment its cybersecurity platform and support outreach in Europe and the US.
American Banker
MAY 21, 2024
Irvine-based CBC Bancorp's $121 million deal for Bay Community Bancorp in Oakland stands out at a time when high rates have put a damper on both the number of deals taking place and the multiples sellers are paying.
The Paypers
MAY 21, 2024
The German Federal Financial Supervisory Authority ( BaFin ) has demanded that digital bank N26 pay nearly EUR 9.2 million due to the latter’s money laundering misconduct.
American Banker
MAY 21, 2024
Shareholders at America's largest bank voted against requiring an independent board chair, though the proposal drew more support than similar measures did recently at other megabanks. The vote came just one day after Dimon signaled that his departure as CEO may be on the horizon.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
The Paypers
MAY 21, 2024
Asia-based B2B digital payments platform SUNRATE has joined Mastercard Priceless Planet Coalition to fight climate change through funding the restoration of 100 million trees.
American Banker
MAY 21, 2024
West Coast Community Bancorp agreed to acquire 1st Capital Bancorp in an all-stock deal slated to close in the fourth quarter.
The Paypers
MAY 21, 2024
CyberArk has announced its plan to acquire cybersecurity firm Venafi from private equity firm Thoma Bravo in a transaction valued at approximately USD 1.54 billion.
The Financial Brand
MAY 21, 2024
This article The Personalization Paradox: Can Banks Delight Customers Without Creeping Them Out? appeared first on The Financial Brand. Banks are heavily investing in personalization to improve customer experience and drive engagement. But is there such a thing as overdoing it? This article The Personalization Paradox: Can Banks Delight Customers Without Creeping Them Out?
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
The Paypers
MAY 21, 2024
US-based POS platform TRAY has strengthened its partnership with Olo to integrate Olo Pay card-present processing with its point-of-sale (POS) system.
Digital Growth Institute
MAY 21, 2024
7:30 am. First period. Sixth grade. I walked down the hall of Bonnette Junior High School, viola case in tow, hoping nobody would see me carrying it before I could stash it away in my locker. Though I desperately wanted to play percussion in the school’s marching band (much cooler), my mom had other ideas. So, the orchestra it was.
The Paypers
MAY 21, 2024
Navro , a fintech company previously known as Paytrix , has introduced local accounts in major European and several international currencies.
Digital Growth Institute
MAY 21, 2024
7:30 am. First period. Sixth grade. I walked down the hall of Bonnette Junior High School, viola case in tow, hoping nobody would see me carrying it before I could stash it away in my locker. Though I desperately wanted to play percussion in the school’s marching band (much cooler), my mom had other ideas. So, the orchestra it was.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
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