Thu.Feb 08, 2024

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Romance scams: Protecting hearts and wallets

Abrigo

Romance scams are costly and cruel, and happening everyday. You may not be in the market for a relationship, but you can help protect others from falling for romance scams. You might also like this on-demand webinar explaining how fraudsters use checks to their advantage. WATCH Takeaway 1 Romance scams are one of the most common forms of fraud schemes seen in the U.S. , with reported losses of a staggering $1.3 billion.

Fraud 221
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PayPal cost-cutting likely to persist

Payments Dive

The digital payments pioneer’s expense reductions may take years to benefit the company’s bottom line as management resets the business strategy.

Strategy 221
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Fraud prevention and detection: Empowering clients through education

Abrigo

Client fraud education to prevent banking losses Financial institutions play a crucial role in safeguarding customers and members from fraud. Fraud education is key. You might also like this infographic: 5 Fraud typologies impacting you and your customers or members. DOWNLOAD Takeaway 1 U.S. consumers lost billions of dollars due to fraud during 2023.

Fraud 195
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CFPB open banking proposal will be crucial

Payments Dive

The agency’s open banking proposal is a step in the right direction, but details of the policy will shape how the market develops, a regulatory adviser writes in this op-ed.

Policies 170
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Ex-CEO of failed Kansas bank charged with embezzling $47 million

American Banker

Federal prosecutors allege that Shan Hanes, the former CEO of the now defunct Heartland Tri-State Bank, illegally took money from customers to fund cryptocurrency investments. He could face up to 30 years in prison if convicted.

Kansas 99

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In unusual move, law professor petitions bank regulators for rulemaking

American Banker

Jeremy Kress, a law professor at the University of Michigan, filed a petition for rulemaking to two bank regulators, asking them to adopt an unaffiliated director standard for larger banks to address conflicts of interest between banks and their holding companies.

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Mastering the Art of Lead Generation for Fintechs: Strategies for Unleashing Potential and Driving Growth

William Mills

In the ever-evolving landscape of financial technology (Fintech), where innovation and competition are the norm, the ability to generate high-quality leads is crucial. For Fintech companies looking to serve financial institutions, effective lead generation is not just a strategy, it's the lifeline for sustainable growth. In this two-part series, we'll explore the intricacies of lead generation tailored to the unique challenges and opportunities within the Fintech sector.

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Bankwell Bank pilots generative AI in small-business lending

American Banker

It's early days in the Connecticut bank's testing of Cascading AI, but one clear benefit has emerged: The software can handle the many inquiries that come in on Friday nights, after loan officers have gone home.

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Credit unions should expect increased supervision from NCUA on overdraft/NSF fees, vendor risk, and fair lending

CFPB Monitor

On February 6, 2024, National Credit Union Administration (NCUA) Chairman Todd M. Harper spoke at a Brookings Institution event to outline his regulatory agenda and supervisory priorities for 2024. His prepared remarks addressed the 90 th Anniversary of the Federal Credit Union Act, credit union performance in third quarter of 2023, risks posed by third party service providers, liquidity management, and consumer financial protection.

Lending 78
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Subprime lender, struggling with debts, gets reprieve from creditors

American Banker

The consumer lender CURO Group said that its agreement with bondholders gives it a 30-day grace period, and that negotiations on a broader restructuring are continuing. The company has lost money in recent years as it shifts away from traditional payday lending to larger installment loans.

Lending 81
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FloatMe Settlement with FTC Contains Exacting Requirements

CFPB Monitor

On January 22, 2024, the Federal Trade Commission (FTC) entered into a Stipulated Order for Permanent Injunction, Monetary Judgment, and Other Relief (the “Order”) with FloatMe Corp. (“FloatMe”), a fintech that offers short-term cash advances through its mobile app, to settle litigation brought earlier in the month against the fintech and two of its principals (collectively, “Defendants”).

Fintech 78
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Check fraud to reach $24B in 2024

BankInovation

Industrywide, financial institutions are seeing an uptick in synthetic identities, scam activity and check fraud even as digital channel adoption grows. In fact, check fraud is expected to reach $24 billion in 2024, according to a Jan. 3 newsletter from Frank McKenna, chief strategist for AI-driven fraud detection platform Point Predictive.

Fraud 74
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This week’s podcast episode: Recent developments affecting student loan origination and servicing

CFPB Monitor

With federal student loans approaching $1.7 trillion, private student loans approaching $129 billion, strident consumer group advocacy, and national elections on the horizon, student loan origination and servicing continues to be a focal point for federal and state regulators. In this episode, which repurposes a webinar, we first discuss recent developments at the Department of Education involving loan forgiveness, the framework for servicer accountability, preemption guidance, and new repaymen

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Pagaya closes a USD 280m credit facility with Blackrock

The Paypers

AI-focused technology company Pagaya has closed a USD 280 million credit facility with BlackRock US Private Capital.

Capital 73
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P2P leader PayPal to redesign mobile app

BankInovation

PayPal will invest in a new app to launch in 2024 alongside a new strategy to drive engagement with better consumer experiences like AI-driven shopping. “Redesigning our app and creating improved, frictionless onboarding paths are tangible ways that we plan to drive higher penetration,” Chief Executive Alex Chriss said during PayPal’s fourth-quarter earnings call.

Mobile 72
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Yellen expects bank 'stress' due to commercial real estate losses

American Banker

Treasury Secretary Janet Yellen didn't directly address the turmoil at New York Community Bank, and said that while some smaller institutions could be hit by a changing commercial real estate market, she doesn't anticipate these mortgages will become a systemic risk.

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Chainlink to increase PYUSD adoption with secure price feeds

The Paypers

Web3 services platform Chainlink has announced it now supports a PYUSD (PayPal’s USD-backed stablecoin issued by Paxos) Price Feed on the Ethereum mainnet.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Who wins and loses with Visa's new dispute-management tool?

American Banker

Through a partnership with technology firm ServiceNow, the card network is offering ways to reduce banks' cost and complexity of resolving disputed transactions.

Tools 53
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Cross River partners with Aeropay

The Paypers

Embedded financial solutions provider Cross River has partnered with digital payments provider Aeropay to expand the latter’s current offerings.

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Venture Capitals Optimistic That Fintech Deals Will Rebound in 2024

The Financial Brand

This article Venture Capitals Optimistic That Fintech Deals Will Rebound in 2024 appeared first on The Financial Brand. After years of shrinking investment and valuations in the fintech industry, 2024 could be the year for a fintech turnaround. This article Venture Capitals Optimistic That Fintech Deals Will Rebound in 2024 appeared first on The Financial Brand.

Capital 40
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European Parliament adopts new instant money transfer rules

The Paypers

The European Parliament has adopted a new set of rules to ensure that transferred funds arrive immediately in bank accounts across the EU.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Do Your Salespeople Know When to Talk USPs? [VIDEO]

The Emmerich Group

I believe that most of your salespeople have only begun to tap into their true potential. They just don’t have the confidence to go after large deals that are happy with their current bank and ask for premium pricing. In this episode, I’m going to show you how the right sales system can help your people get excited about and effective at pulling in the very best customers…without PRICE even being brought up.

Video 36
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Kraken secures VASP registration

The Paypers

US-based digital asset exchange Kraken has successfully secured a VASP registration from the Dutch Central Bank , aimed at its European development strategy.

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Citizens Financial hires two former JPMorgan execs to lead private bank

American Banker

The Providence, Rhode Island, company has recruited a head of wealth management advisors and a head of private wealth managers as part of a new strategy to reel in high-net worth clients.

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IDEMIA Secure Transactions partners with Arab National Bank

The Paypers

IDEMIA Secure Transactions has partnered with the Arab National Bank to launch a card developed with Braille printing technology in the Kingdom of Saudi Arabia.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.