Thu.Nov 16, 2023

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How scammers' use of AI is affecting fintech investment

American Banker

Fraudsters are likely to increase their use of generative artificial intelligence to attack banks and other payment companies. Investors are using their own influence to fight back.

Fintech 90
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Shift4 CEO entertains acquisition interest

Payments Dive

CEO Jared Isaacman said the payment processing company is fielding acquisition interest from “several parties.

Payments 468
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Eleventh Circuit rules consumers can recover statutory damages for willful FCRA violations without proving actual damages

CFPB Monitor

Joining every other circuit to address the same issue, the U.S. Court of Appeals for the Eleventh Circuit recently ruled that a consumer does not have to prove actual damages to recover statutory damages for willful violations of the Fair Credit Reporting Act. In Omar Santos, et al. v. Experian Information Solutions, Inc.

Report 142
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PayPal’s new CEO builds team

Payments Dive

Alex Chriss, PayPal's chief executive officer, is lining up outsiders as managers as he seeks to drive profitable growth at the digital payments behemoth.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Profits in a time of inflation: what do company accounts say in the UK and euro area?

BankUnderground

Gabija Zemaityte and Danny Walker Inflation has been high in many countries since 2021. Some have said that companies have increased their profits over that period: so-called ‘greedflation’. We use published company accounts for thousands of large listed companies to look for signs of increased profits in the data. Consistent with previous analysis of aggregate incomes , price indices and business surveys , we find no evidence of a rise in overall profits in the UK – prices have gone up alongsid

Company 138

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2023 ATM & Self-Service Software Trends

ATM Marketplace

The ATM and self-service industry is here to stay, but it’s no longer business as usual. We are at the cusp of a self-service revolution where market players are required to be more efficient, innovative and customer-centric than ever before. Download this report to learn more about ATM and self-service trends in 2023.

ATM 124
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Forter executive offers 2024 payments predictions

Payments Dive

The new instant payment rail FedNow is set for a “roller coaster” next year, according to Forter Head of Financial Partnerships Jeff Hallenbeck.

Payments 243
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Deutsche Bank looks to gen AI for coding, CX

BankInovation

Deutsche Bank is exploring generative AI within its operations as it looks to third-party startups to develop the technology. “Artificial intelligence is one of the most important technology trends for the financial industry, with significant potential to make business processes more efficient,” a Deutsche Bank spokesperson told Bank Automation News.

Trends 118
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Banks Must Up Their Social Media Game to Connect with Digital Natives

Gonzobanker

Banking leaders looking for the next wave of growth need to think differently about marketing to half the population. Traditional financial institutions that want to compete with fintech disruptors like Chime and X (formerly known as Twitter) need to up their social media game. This means a significant contribution in terms of budget and resources from the marketing department.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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How Will We Fund That Low Rate, Low Covenant Loan?

Jeff For Banks

Emily McCormick 's ( Bank Director Magazine ) most recent Common Threads newsletter post on LinkedIn got me thinking? How did that 5.5%-6% loan, described by Jeff Rose, CEO of Ambank Holdings, get to committee or even make it past the lender? Banking is one of those businesses that requires bankers to be less stupid than their competitors. And when competitors start funding 6% loans with 5% money, they start pulling those in their competitive eco-system with them.

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Seventh Circuit stays order requiring Samsung to pay millions in arbitration fees

CFPB Monitor

We previously blogged about an Illinois federal district court order requiring Samsung to pay about $4 million in arbitration fees in connection with 35,000 individual arbitration demands filed as part of a “mass arbitration.” By way of update, Samsung is pursuing an appeal to the Seventh Circuit, which recently granted Samsung’s motion for a stay of the district court’s order pending appeal. .

Samsung 88
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Bank, credit union advocates seek regulatory clarity in wake of AI order

American Banker

Experts across the financial services space hold that the White House's new mandates won't bring wholly new rules to the industry, but will hopefully explain what the path forward for governing agencies will look like.

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Open banking: Catalyst for innovation, competition

BankInovation

Open banking regulation is in the works — finally. The Consumer Financial Protection Bureau (CFPB) announced in October 2022 a plan to propose a rule in 2023 requiring financial institutions to share consumer data upon request by the consumer. One year later, on Oct. 19, 2023, the bureau unveiled its Personal Financial Data Rights proposal.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Banker of the Year: PNC's Bill Demchak

American Banker

2023 proved to be a rocky year for large regional banks. But under CEO Bill Demchak's guidance, the Pittsburgh-based company has navigated the turmoil better than many of its peers.

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This week’s podcast episode: Prohibited by law and totally ineffective—just two of the many reasons why the CFPB should deny the petition for rulemaking on post-dispute consumer arbitration agreements

CFPB Monitor

Our special guest is David Sherwyn, Professor of Law at Cornell University’s School of Hotel Administration. In September 2023, a group of consumer advocate organizations filed a Petition for Rulemaking with the CFPB that would prohibit the use of pre-dispute arbitration clauses in consumer contracts in favor of arbitration clauses that would permit consumers to choose between arbitration and litigation only after a dispute has arisen. .

Groups 78
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How credit unions are adapting to climate change

American Banker

Whether it's bracing for a hurricane or helping members reduce their environmental impact, many credit unions are making the planet's health a focal point of community engagement.

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Onyx and Apollo explore tokenization in investments across blockchains

The Paypers

Axelar, Oasis Pro, and Provenance Blockchain have joined forces with Onyx by J.P. Morgan and Apollo in Monetary Authority of Singapore’s (MAS) Project Guardian.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Regional bank CEOs in no rush to shift to fast payments

American Banker

The chief executives of U.S. Bancorp, PNC and Comerica say that fraud, regulatory uncertainty, technological challenges and other concerns are making them approach the adoption of real-time payments with caution.

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Britain lands at the top of global identity theft

The Paypers

Adyen , global financial technology company, has published a survey with a global ranking of countries most at risk of identity theft.

Survey 53
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The CFPB must turn off its fire hose of new regulations

American Banker

The agency's insistence on churning out new requirements — even as courts question its constitutionality — is harming the very consumers it purports to help.

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Payment24 launches Cloud Switch

The Paypers

Payment24 , a global payments platform provider, has launched a financial payments product, Payment24 Cloud Switch.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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West Virginia governor sues Virginia lender for $1 billion

American Banker

Gov. Jim Justice alleges that Carter Bancorp engineered a technical default on a multi-million lending relationship and has blocked his company's efforts to refinance with other lenders. The lawsuit extends a dispute that started after the death of the bank's founder in 2017.

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Nexi partners with Compass

The Paypers

Europe-based paytech Nexi has announced its partnership with Compass to enable the latter’s BNPL digital solution on its SmartPOS.

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Jack Ma-backed Ant's profit fell 65% due to 7 billion yuan fine

American Banker

Ant Group's quarterly profit fell by 65%, dented by a one-time fine that signaled the end of China's yearslong crackdown on the tech industry.

Groups 66
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Mastercard and CARE partner to launch Strive Women

The Paypers

Mastercard and CARE have launched Mastercard Strive Women, a new program that aims to strengthen the financial health and resilience of small businesses.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.