Mon.Apr 15, 2024

article thumbnail

Attention to Branch Basics Can Stem Account Attrition

The Financial Brand

This article Attention to Branch Basics Can Stem Account Attrition appeared first on The Financial Brand. Dissatisfaction with banks could hike attrition in 2024. The solutions begin with simple behavioral adjustments in branches and call centers. This article Attention to Branch Basics Can Stem Account Attrition appeared first on The Financial Brand.

article thumbnail

US, Europe lock arms on payments regulation

Payments Dive

U.S. and European regulators have joined forces to monitor digital payment concerns, including those related to buy now, pay later financing and big tech market participation.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

57 questions financial institutions should ask about AI

BankInovation

AI continues to take the financial services industry by storm, but as the mega-big banks implement internal AI councils, hire chief data officers and invest heavily in the tech, many institutions are still asking “Where do we start our AI journey?

Industry 121
article thumbnail

What card issuers need to know about 3DS

Payments Dive

Card programs can increase purchase authorization rates without taking on undue fraud-liability risk with 3-D Secure (3DS). Here’s what it is and how card issuers can leverage it.

Cards 243
article thumbnail

Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

article thumbnail

2024 Bankers as Buyers Highlights Exploding Fintech Scenario, Invisible Technology, Actual Intelligence

William Mills

In the dynamic landscape of finance, where innovation is the currency of the future, it's crucial for industry leaders to not only keep pace but also anticipate the trends that will shape tomorrow's banking experience.

More Trending

article thumbnail

Why Goldman Sachs CEO David Solomon has become an AI believer

American Banker

The New York megabank is working to deploy artificial intelligence as it seeks to make its own operations more efficient. Solomon also sees an "unprecedented" opportunity in financing clients' needs as they invest in AI.

article thumbnail

7 Considerations When Evaluating Your Service Provider

ATM Marketplace

Your devices are there for your customers 24x7x365, providing them with reliable, secure service. Is your current service provider able to deliver the same level of reliability?

article thumbnail

9 ways AI is transforming the payments industry

American Banker

Companies are taking vastly different approaches to how they implement generative AI, whether it's to empower employees or to overhaul the way they bring products to market.

article thumbnail

From Frustration to Fulfillment, A Kaizen Story

Realwired Appraisal Management Blog

Steve is a Chief Appraiser of a $40B bank in the Southeast. He deals with FDIC audits, ROVs and gets pinged by his RMs. He’s got a lot on his plate – strategic planning, quality control, vendor management, risk management and stakeholder communication within the appraisal department.

FDIC 59
article thumbnail

How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

article thumbnail

The CFPB's proposed data sharing rule: How banking insiders are reacting

American Banker

The agency's new proposal has been a long time coming, and it could reshape how consumers interact with their personal financial data.

Data 87
article thumbnail

Goldman Sachs bets on AI financing

BankInovation

Goldman Sachs is deploying AI in-house and preparing for financing opportunities in AI development in the market.

article thumbnail

Betsy Cohen and Sallie Krawcheck on innovation, fintech and investing

American Banker

The co-founder and CEO of Cohen Circle (and former founder of The Bancorp Bank) and founder of Ellevest (and former CEO of Smith Barney, Citi wealth management and Merrill Lynch wealth management), shared their morning routines, their leadership styles and their takes on the future of fintech at an Arizent-hosted event during Fintech Week.

Fintech 64
article thumbnail

Mastercard expands partnership with Equity Bank

The Paypers

US-based payment technology corporation Mastercard has expanded its collaboration with Equity Bank in a bid to improve cross-border payments for the latter’s users.

US 45
article thumbnail

Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

article thumbnail

Basel delay won't diminish banks' appetite for synthetic risk transfers

American Banker

The Fed's willingness to rethink the Basel endgame is good news for banks, but many large institutions are still going to want to push forward with credit-linked notes and similar strategies.

article thumbnail

DataMesh augments payments and customer experiences for Viva Energy

The Paypers

Fuel supplier Viva Energy Australia has selected fintech DataMesh o revolutionise payments and customer experiences across its fuel and convenience retail network.

article thumbnail

Europe may have an answer to U.S. wire transfer fraud questions

American Banker

In an ongoing case, Citi and the New York attorney general are disputing who is responsible for wire transfer fraud that drained a customer's retirement savings.

Fraud 57
article thumbnail

iCapital partners with Bain Capital Credit

The Paypers

Fintech platform iCapital has partnered with Bain Capital Credit to provide financial advisors and investors with access to the latter’s product suite.

Capital 45
article thumbnail

It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

article thumbnail

Wintrust strikes $510 million deal to acquire Michigan bank

American Banker

Should the all-stock transaction close as planned later this year, Wintrust Financial in the Chicago area would gain about $2.7 billion of assets.

article thumbnail

Endava launches Retail Banking Report on tech challenges

The Paypers

Technology services company Endava has released its Retail Banking Report, finding that three quarters of banks admit they need to modernise their core.

Retail 45
article thumbnail

M&T shows progress reducing its CRE exposure

American Banker

The Buffalo, New York-based bank set a goal four years ago to limit its commercial real estate loan portfolio to 160% of its capital and reserves, and it's closing in on that target, says Chief Financial Officer Daryl Bible.

article thumbnail

Chinese fraud victims seek to recover USD 4.3 billion worth of Bitcoin

The Paypers

Victims of an investment fraud scheme in China have sought to recover USD 4.3 billion in Bitcoin held by the United Kingdom ’s Government.

Bitcoin 45
article thumbnail

The 2024 Lenders Guide to Automating the Complex Loan

Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.

article thumbnail

Is AI the Future of Persuasive Bank Marketing?

The Financial Brand

This article Is AI the Future of Persuasive Bank Marketing? appeared first on The Financial Brand. Generative AI is a powerful, efficient and persuasive tool banks can use for marketing at scale. That said, taking a strategic, human-centered approach is critical. This article Is AI the Future of Persuasive Bank Marketing? appeared first on The Financial Brand.

article thumbnail

The Netherlands Authority for the Financial Markets (AFM) raises age verification concern in BNPL

The Paypers

The AFM has raised concerns about minors accessing BNPL services, despite a Code of Conduct by Billink , In3 , Klarna , and Riverty to prevent such access.

article thumbnail

Goldman's Wall Street machine revs up driving surprise profit surge

American Banker

The company's 28% increase in first-quarter net income was led by its traders — who eluded the slowdown at chief rival JPMorgan Chase — and bankers who cashed in on a resurgence in dealmaking activity.

Company 36
article thumbnail

TRM Labs launches Behavioural Intelligence for blockchain

The Paypers

TRM Labs has introduced Behavioural Intelligence to augment blockchain investigations with advanced transaction analysis and pattern recognition.

article thumbnail

Confronting the Change Challenge

Change is difficult, whether in our private or work life. However, without change, growth and learning are difficult not to mention keeping up with the market and staying competitive. We have all worked for or ourselves are the bosses that prefer to keep the status quo. We will discuss how to address the "change challenge" to enable you to be a changemaker and a graceful recipient of change.