Mon.Apr 15, 2024

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Attention to Branch Basics Can Stem Account Attrition

The Financial Brand

This article Attention to Branch Basics Can Stem Account Attrition appeared first on The Financial Brand. Dissatisfaction with banks could hike attrition in 2024. The solutions begin with simple behavioral adjustments in branches and call centers. This article Attention to Branch Basics Can Stem Account Attrition appeared first on The Financial Brand.

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US, Europe lock arms on payments regulation

Payments Dive

U.S. and European regulators have joined forces to monitor digital payment concerns, including those related to buy now, pay later financing and big tech market participation.

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57 questions financial institutions should ask about AI

BankInovation

AI continues to take the financial services industry by storm, but as the mega-big banks implement internal AI councils, hire chief data officers and invest heavily in the tech, many institutions are still asking “Where do we start our AI journey?

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What card issuers need to know about 3DS

Payments Dive

Card programs can increase purchase authorization rates without taking on undue fraud-liability risk with 3-D Secure (3DS). Here’s what it is and how card issuers can leverage it.

Cards 243
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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2024 Bankers as Buyers Highlights Exploding Fintech Scenario, Invisible Technology, Actual Intelligence

William Mills

In the dynamic landscape of finance, where innovation is the currency of the future, it's crucial for industry leaders to not only keep pace but also anticipate the trends that will shape tomorrow's banking experience.

More Trending

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The CFPB's proposed data sharing rule: How banking insiders are reacting

American Banker

The agency's new proposal has been a long time coming, and it could reshape how consumers interact with their personal financial data.

Data 87
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Goldman Sachs bets on AI financing

BankInovation

Goldman Sachs is deploying AI in-house and preparing for financing opportunities in AI development in the market.

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Why Goldman Sachs CEO David Solomon has become an AI believer

American Banker

The New York megabank is working to deploy artificial intelligence as it seeks to make its own operations more efficient. Solomon also sees an "unprecedented" opportunity in financing clients' needs as they invest in AI.

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7 Considerations When Evaluating Your Service Provider

ATM Marketplace

Your devices are there for your customers 24x7x365, providing them with reliable, secure service. Is your current service provider able to deliver the same level of reliability?

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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9 ways AI is transforming the payments industry

American Banker

Companies are taking vastly different approaches to how they implement generative AI, whether it's to empower employees or to overhaul the way they bring products to market.

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From Frustration to Fulfillment, A Kaizen Story

Realwired Appraisal Management Blog

Steve is a Chief Appraiser of a $40B bank in the Southeast. He deals with FDIC audits, ROVs and gets pinged by his RMs. He’s got a lot on his plate – strategic planning, quality control, vendor management, risk management and stakeholder communication within the appraisal department.

FDIC 59
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Basel delay won't diminish banks' appetite for synthetic risk transfers

American Banker

The Fed's willingness to rethink the Basel endgame is good news for banks, but many large institutions are still going to want to push forward with credit-linked notes and similar strategies.

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Mastercard expands partnership with Equity Bank

The Paypers

US-based payment technology corporation Mastercard has expanded its collaboration with Equity Bank in a bid to improve cross-border payments for the latter’s users.

US 45
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Betsy Cohen and Sallie Krawcheck on innovation, fintech and investing

American Banker

The co-founder and CEO of Cohen Circle (and former founder of The Bancorp Bank) and founder of Ellevest (and former CEO of Smith Barney, Citi wealth management and Merrill Lynch wealth management), shared their morning routines, their leadership styles and their takes on the future of fintech at an Arizent-hosted event during Fintech Week.

Fintech 64
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Endava launches Retail Banking Report on tech challenges

The Paypers

Technology services company Endava has released its Retail Banking Report, finding that three quarters of banks admit they need to modernise their core.

Retail 45
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Europe may have an answer to U.S. wire transfer fraud questions

American Banker

In an ongoing case, Citi and the New York attorney general are disputing who is responsible for wire transfer fraud that drained a customer's retirement savings.

Fraud 57
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iCapital partners with Bain Capital Credit

The Paypers

Fintech platform iCapital has partnered with Bain Capital Credit to provide financial advisors and investors with access to the latter’s product suite.

Capital 45
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Wintrust strikes $510 million deal to acquire Michigan bank

American Banker

Should the all-stock transaction close as planned later this year, Wintrust Financial in the Chicago area would gain about $2.7 billion of assets.

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Chinese fraud victims seek to recover USD 4.3 billion worth of Bitcoin

The Paypers

Victims of an investment fraud scheme in China have sought to recover USD 4.3 billion in Bitcoin held by the United Kingdom ’s Government.

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Is AI the Future of Persuasive Bank Marketing?

The Financial Brand

This article Is AI the Future of Persuasive Bank Marketing? appeared first on The Financial Brand. Generative AI is a powerful, efficient and persuasive tool banks can use for marketing at scale. That said, taking a strategic, human-centered approach is critical. This article Is AI the Future of Persuasive Bank Marketing? appeared first on The Financial Brand.

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DataMesh augments payments and customer experiences for Viva Energy

The Paypers

Fuel supplier Viva Energy Australia has selected fintech DataMesh o revolutionise payments and customer experiences across its fuel and convenience retail network.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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M&T shows progress reducing its CRE exposure

American Banker

The Buffalo, New York-based bank set a goal four years ago to limit its commercial real estate loan portfolio to 160% of its capital and reserves, and it's closing in on that target, says Chief Financial Officer Daryl Bible.

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TRM Labs launches Behavioural Intelligence for blockchain

The Paypers

TRM Labs has introduced Behavioural Intelligence to augment blockchain investigations with advanced transaction analysis and pattern recognition.

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Goldman's Wall Street machine revs up driving surprise profit surge

American Banker

The company's 28% increase in first-quarter net income was led by its traders — who eluded the slowdown at chief rival JPMorgan Chase — and bankers who cashed in on a resurgence in dealmaking activity.

Company 28
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The Netherlands Authority for the Financial Markets (AFM) raises age verification concern in BNPL

The Paypers

The AFM has raised concerns about minors accessing BNPL services, despite a Code of Conduct by Billink , In3 , Klarna , and Riverty to prevent such access.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.