Tue.Jan 23, 2024

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What does Gen Z want from banks?

ATM Marketplace

How should your bank appeal to Gen Z? Should the branch play a role? What about digital signage?

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Jack Henry vaults COO to CEO seat

Payments Dive

Greg Adelson, the company’s current president and chief operating officer, will take the reins from outgoing CEO David Foss in July.

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Future-Proofing Financial Services: Rule 3110 Updates Empower Brokers

Perficient

This post has been updated to reflect FINRA Regulatory Notice 24-02, issued January 23, 2024. The COVID-19 pandemic prompted several unprecedented shifts in society, notably impacting the workplace and necessitating the adoption of innovative technologies that facilitate collaboration and efficiency in a work-from-home (WFH) environment. For brokers, in the financial services sector, remote work became especially difficult due to the requirement for firms to register and supervise all home offic

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Payments startups face pivotal year

Payments Dive

Many venture-dependent startups that put off fundraising will be forced to do so this year or find an exit plan.

Payments 243
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Banking and Non-Banking Industries Voice Concern Over Basel III Endgame Proposal’s Potentially Significant Negative Impact on Consumers

CFPB Monitor

On September 18, 2023, the Federal Reserve, Federal Deposit Insurance Corporation, and the Office of the Comptroller of the Currency jointly published and sought comments on a proposal to implement new, standardized capital requirements that would, among other things, increase capital requirements for banks with $100 billion or more in total assets.

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The Curious Appraiser’s Advantage

Realwired Appraisal Management Blog

For Chief Appraisers, are a few RMA CART meetings enough? For fee appraisers, are USPAP courses every two years enough? Are you learning enough to scale your value? How much knowledge outside our valuation bucket are you reading (books), attending (seminars) or listening to (podcasts)?

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Synchrony to buy Ally’s POS lending unit

Payments Dive

“This wasn’t a scaled business for Ally, but on our side, this is absolutely a scaled business,” Synchrony CEO Brian Doubles said Tuesday. “This is exactly the type of acquisition that we look for.

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Old National on track to close CapStar deal, expand in Nashville

American Banker

The Indiana bank is "on offense by continuing to invest in new client-facing and key support talent and being ready and opportunistic for acquisitions," CEO Jim Ryan says.

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Brex lays off nearly 20% of workforce

BankInovation

Expense management company and neobank Brex announced today it will lay off 282 employees, roughly 20% of its workforce. The move will help Brex become “a high-velocity company” that is “leaner, faster and closer to customers,” Brex founder and co-chief executive Pedro Franceschi said in a release.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Webster Financial predicts loan growth of 5%-7% in 2024

American Banker

Several regional banks have projected minimal growth or even a decline in lending this year. But Connecticut-based Webster is bullish based on its pipeline of nonoffice commercial real estate, public finance and other credits, CEO John Ciulla says.

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Revolut launches Mobile Wallets to support international transfers

The Paypers

UK-based fintech company Revolut has launched the Mobile Wallets feature to simplify the process of sending money abroad.

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Synchrony says its consumer credit losses are nearing their peak

American Banker

The credit card issuer said it's "cautiously optimistic" about its borrowers' financial health, with charge-offs expected to rise not much further than pre-pandemic levels. The upbeat outlook contrasts with a key competitor's guidance of significantly higher losses.

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Synchrony to expand payments offerings, operations in 2024

BankInovation

Synchrony Financial is expanding its distribution network through acquisition and additional product offerings in 2024. The Stamford, Conn.-based company “continued to diversify our programs in 2023, broadening the utility of our offerings and extending our reach,” President and Chief Executive Brian Doubles said today during Synchrony’s fourth-quarter 2023 earnings call.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Brex cuts jobs as its customers endure economic pressure

American Banker

The digital financial services firm announced layoffs Tuesday, with the goal of keeping the company steady until conditions improve for its business users.

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Fintech Klarna CEO signals IPO in U.S. may happen ‘quite soon’

BankInovation

Klarna Bank AB, the Swedish fintech that was once Europe’s most valuable startup, may soon launch a stock market listing in the US, according to Chief Executive Officer Sebastian Siemiatkowski.

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Large regional banks invest in startup deposit network

American Banker

ModernFi, which helps banks source or offload deposits in reciprocal or one-way arrangements, recently raised a Series A with participation from Huntington Bancshares, First Horizon Corp. and Regions Financial.

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Terraform Labs files for bankruptcy in the US

The Paypers

Singapore-based Terraform Labs , the company behind the TerraUSD stablecoin, has filed for bankruptcy protection in the United States.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Zions confident in credit, despite commercial real estate risk

American Banker

The Salt Lake City bank said that it doesn't expect to see major losses, even though the amount of problem loans in its portfolio rose at the end of 2023.

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Pervasive Ransomware Visibility on Existing Infrastructure: How Cisco Secure Network Analytics Helps

Cisco

Cyber security attacks in 2023 reached a new level of sophistication as significant supply chain attacks and evolved malware tools have accelerated the risk facing financial institutions.

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First Horizon navigates TD deal's demise, but big tech investments loom

American Banker

The Tennessee-based bank was forced to keep operating on its own after a proposed acquisition was called off. Months later, First Horizon has picked up new customers and improved its profitability, but investors remain cautious amid plans for catch-up spending on technology.

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Payment fraud attempts on US business spike according to study

The Paypers

A new study conducted by Trustpair has mentioned that payment fraud attempts on US businesses grew by 71% in 2023.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Banning medical debt from credit reports will benefit everyone

American Banker

The CFPB is well within its authority to make these changes, which will increase the availability of credit to many Americans.

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AXS partners with Triple-A for digital currency payments

The Paypers

Singapore-based payment solution provider AXS has partnered with Triple-A , a global digital currency payments institution, to allow for bill payments with digital currencies.

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I was a Fortune 500 treasurer; to me, the Basel endgame looks ominous

American Banker

The former treasurer of FMC Corp. worries that the proposed new capital rules will translate into higher costs for corporate borrowers and reduced access to key types of financing options.

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SWIAT enables FIs to issue crypto fund units on the blockchain

The Paypers

Germany-based fintech specialising in blockchain software development SWIAT has enabled financial institutions to issue crypto fund units on the blockchain.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.