Fri.Apr 19, 2024

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Amex endures slow return of SMB demand

Payments Dive

Small and mid-sized businesses were fueling growth for American Express during the COVID-19 era, but not this year. That billed business grew 1% in the first quarter over last year.

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Top banking digital signage trends to watch

ATM Marketplace

Omnichannel experiences are driving behaviors that motivate, inspire, and stir emotions that prompt action in bank branches. Digital signage has emerged as an essential component of these experiences.

Trends 123
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Amazon defends ‘Just Walk Out’ pullback

Payments Dive

The retailer’s grab-and-go technology will be targeted to small stores, while its smart carts will be prevalent in grocery stores, the company said this week.

Retail 221
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Is the Fed board eroding regional Fed banks' independence?

American Banker

For the better part of the past decade, the Federal Reserve Board in Washington has played a more active role in presidential searches by regional reserve banks. The shift seems to have made the system more diverse, but some argue it's at the expense of regional bank independence.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Accounts receivable automator Versapay taps new CFO

Payments Dive

Ed Neumann is joining the AR platform provider as it looks to grow by targeting companies seeking to digitize their older manual systems.

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Credit Card Lingo Demystified!

BankBazaar

Confused by Credit Card jargon? Feeling lost in a sea of APRs, rewards points and interest charges? You’re not alone! This blog post is your saviour, translating complex Credit Card terminology into plain English. Dive in and learn to speak the language of Credit Cards – without getting lost in translation! Credit Cards – those handy rectangles that promise convenience, rewards and sometimes, a whole lot of confusion.

Cards 78
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How a Tennessee credit union uses generative AI to foster fair lending

American Banker

Leaders of ORNL Federal Credit Union are piloting Zest AI's new artificial intelligence-powered assistant to ensure equitable underwriting practices and measure performance against similar institutions.

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Fifth Third controlling costs with automation

BankInovation

Fifth Third Bank saved $15 million in the first quarter, partly driven by deploying automation throughout its operations. “Expenses are well controlled … driven by savings realized through process automation and our focus on value streams,” Chief Executive Tim Spence said during the bank’s first-quarter earnings today.

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A love for data jump started the career of Citizens' chief experience officer: The Climb

American Banker

Beth Johnson, a self-described math geek, is driving the bank's ESG strategy and training its employees to keep pace with industry trends.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Banks report digital adoption growth in first quarter

BankInovation

Huntington Bancshares joined mega-banks in growing digital adoption during the first quarter, citing increases in digital and mobile usership and in digital logins. During the quarter, Bank of America, Citizens Financial Group, JPMorgan Chase and Wells Fargo all reported digital usership growth.

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Capital One and Discover walked away from talks before reaching a deal

American Banker

New details have emerged about the negotiations that culminated in Capital One's blockbuster $35 billion agreement to acquire Discover. At one point last December, the two parties broke off discussions, according to a securities filing.

Capital 81
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Finix launches automated Merchant Underwriting

The Paypers

US-based full-stack payment processor Finix has rolled out its Merchant Underwriting that automates underwriting workflows and streamlines merchant onboarding.

US 48
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Allow private capital to provide liquidity to Ginnie Mae servicers

American Banker

Banks and other private lenders could help ease the liquidity crisis facing some companies that service Ginnie Mae mortgages, but are currently prevented from doing so by the agency's rules. A simple fix would benefit everyone involved.

Capital 78
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Bluecode partners with Alipay+

The Paypers

Austria-based payment brand Bluecode has entered a strategic partnership with Alipay+ to enable its users to make payments at all of the latter’s supported stores across Europe.

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American Express' consumer spending thrives, but small business lags

American Banker

Powered by younger, affluent cardholders, American Express saw a 6% increase in billed business during the first quarter, while weak growth still plagues its small-business segment.

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Finastra launches online retail lending solutions marketplace

The Paypers

UK-based Finastra has rolled out its Solution Store, an online platform that offers customers retail lending solutions.

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Credit, check fraud costs weigh on Regions' earnings

American Banker

The Alabama regional lender says it expects expenses to taper off this year and anticipates challenged loans will gradually rise to historically average levels.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Revolut launches refinancing facility in Romania

The Paypers

UK-based fintech company Revolut has announced the launch of its refinancing facility in the region of Romania, as well as the solution’s overall global premiere.

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Ohio banks say 'Howdy' to commercial loan opportunities in Texas

American Banker

At a time of mild or nonexistent loan growth, middle-market borrowers in the Lone Star State are providing a boost to Fifth Third Bancorp and Huntington Bancshares.

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Pliant secures EUR 18 mln Series A extension led by PayPal Ventures

The Paypers

Pliant has raised more than EUR 18 million in Series A extension financing led by PayPal Ventures to expand into the UK and other markets outside the EU.

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Ginnie Mae President Alanna McCargo to retire

American Banker

McCargo stabilized the agency at a crucial time as she helped navigate it through both a pandemic and subsequent dramatic interest-rate cycle change.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Mastercard launches mobile virtual card application

The Paypers

Mastercard has announced the launch of its mobile virtual card application in order to simplify and make travel and business expenses more secure.

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Truist announces departures, First Horizon reveals succession plans

American Banker

Truist Financial's top executive leadership team announces departures; First Horizon's chief credit officer is retiring; Ferry teams with Highnote to roll out a new Visa-branded payroll card; and more in the weekly banking news roundup.

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F92 and Tandem Bank help spread financial literacy

The Paypers

UK-based charity Foundation 92 (F92) has partnered with Tandem Bank to deliver financial inclusion across UK’s Greater Manchester.

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Fed: Inflation, policy uncertainty are top financial stability concerns

American Banker

According to the Federal Reserve Board's latest financial stability report, persistent inflation and policy uncertainty are the primary worries for banks. Survey respondents expressed heightened anxiety over murky policy outlooks due to geopolitical turmoil and rapidly approaching domestic elections.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.