Fri.Oct 18, 2024

article thumbnail

What's new in bank CX?

ATM Marketplace

Marbue Brown, founder of the Customer Obsession Advantage and veteran banker, discussed what's new in bank CX.

95
article thumbnail

SAR narrative writing: Best practices for writing suspicious activity reports

Abrigo

Effective SAR narratives don't just happen Suspicious activity report writing is a skill that needs development. Effective SARs are created through conscious effort and diligence. Learn industry best practices for writing compelling SAR narratives to support your AML/CFT efforts. The importance of comprehensive SAR narrative writing Back in elementary school, most of us were taught that a good story includes the who, what, where, when, why, and how of the events it describes.

Report 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

PayPal drops fundraiser tool on app

Payments Dive

The payments pioneer is discontinuing a program through which app users could post fundraising drives, often for personal needs. Other options for donating will remain.

Tools 221
article thumbnail

TD money laundering scandal revives allegations of Too Big To Jail

American Banker

TD Bank's guilty plea to extensive money laundering charges last week did not include any criminal charges against individual bank executives. That absence has critics fuming, but experts say bringing charges against individuals isn't so easy.

article thumbnail

Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

article thumbnail

Employees who lean on EWA face increased fees

Payments Dive

Many employees who use earned wage access services are high-frequency customers who end up with higher overdraft costs, said a Center for Responsible Lending report this week.

Lending 195

More Trending

article thumbnail

Apple, Klarna collaborate on BNPL

Payments Dive

The tech giant has linked with the Swedish buy now, pay later provider to offer Apple Pay customers in the U.S. and U.K. another payment option.

Apple 195
article thumbnail

Why banks need to plan beyond post-quantum encryption

American Banker

A whitepaper from FS-ISAC, a financial services industry group focused on cybersecurity, advocates that banks develop so-called "cryptographic agility.

Groups 92
article thumbnail

Stripe in talks to acquire Bridge as part of its expansion efforts

The Paypers

Stripe , the payments processing company, has reportedly engaged in discussions to acquire stablecoin platform Bridge, according to sources cited by Bloomberg.

Report 68
article thumbnail

Oklahoma bank fails amid claims of 'false and deceptive bank records'

American Banker

The Office of the Comptroller of the Currency is referring the issue to the U.S. Department of Justice. The failure of the $107.8 million bank will also cost the Deposit Insurance Fund an estimated $43 million.

article thumbnail

How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

article thumbnail

MoonPay adds Venmo as payment option for US users

The Paypers

US-based crypto payments firm MoonPay has announced that eligible US users can now use Venmo as a payment method to fund their accounts.

US 74
article thumbnail

Bank OZK diversifies but remains bullish on commercial real estate

American Banker

The Arkansas bank said CRE is no longer its principal growth driver, yet it is still the bank's most prominent business and a big part of its robust lending activity.

article thumbnail

CryptoProcessing unveils game-changing mass payouts feature

The Paypers

CryptoProcessing by CoinsPaid introduces a new mass payouts feature designed to streamline and accelerate crypto transactions.

77
article thumbnail

Deutsche Bank hires UBS banker, National Bankshares taps new head

American Banker

Deutsche Bank hired UBS' Aly Alibhai to head North American mergers and acquisitions; National Bankshares promoted Lara Ramsey to president; Apple Pay users in the U.S. and U.K. now have a pay later option through Klarna; and more in this week's banking news roundup.

article thumbnail

Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

article thumbnail

Premier Bank, Mastercard, Tappy Technologies launch Tap2Pay

The Paypers

Premier Bank , in partnership with Mastercard and Tappy Technologies , has announced the launch of Tap2Pay, a tokenisation-passive payment wearable.

article thumbnail

Amex's earnings beat estimates, even as delinquencies rise

American Banker

The credit card lender posted record revenue on strong consumer volume and raised its guidance, though it's also reporting signs of economic stress among its borrowers.

Cards 64
article thumbnail

African fintech Yellow Card secures USD 33 mln in funding

The Paypers

Yellow Card , an Africa-based fintech startup, has secured USD 33 million in venture capital funding from Blockchain Capital and other investors.

article thumbnail

Banks' energy finance disclosures must be standardized

American Banker

Banks reporting their energy supply ratios, which compare rates of lending to fossil fuel projects and clean energy projects, should be required to do so in a way that allows easy comparisons across institutions.

article thumbnail

It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

article thumbnail

Wise gains direct access to Japan's payment clearing network

The Paypers

UK-based fintech firm Wise has received the approval for direct access to Japan’s bank payment clearing network, aiming to optimise its customer experience and further develop.

article thumbnail

Ally's profits jump despite rising strains from auto borrowers

American Banker

The Detroit company's charge-offs from consumer auto lending rose to 2.24% of loans, up sharply from 1.85% a year earlier. Its stock took a hit last month after it warned about growing customer stress.

Detroit 58
article thumbnail

FCA launches AI Lab to support industry collaboration on AI challenges

The Paypers

The Financial Conduct Authority (FCA) has established an AI Lab to help financial firms address challenges related to the implementation of artificial intelligence solutions.

article thumbnail

Waller makes case for DeFi as complement to traditional finance

American Banker

Federal Reserve Board Gov. Christopher Waller argued that while decentralized finance technologies can reduce reliance on intermediaries and enhance efficiency, they ultimately pair well with centralized finance.

article thumbnail

The 2024 Lenders Guide to Automating the Complex Loan

Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.

article thumbnail

Multi Level Group partners with Sipay

The Paypers

Multi Level Group has announced its partnership with Sipay in order to launch Embedded Finance and payments platform for customers in the GCC Region.

Groups 45
article thumbnail

Regions helped in third quarter by capital markets and wealth growth

American Banker

The Birmingham, Alabama-based company joined a number of other institutions reporting sizable increases in investment banking-related revenues. It's also forecasting an uptick in spread income throughout the remainder of 2024 and into 2025.

Alabama 36
article thumbnail

UK Finance reports GBP 571.7 mln lost to fraud in first half of 2024

The Paypers

UK Finance has released its Half Year Fraud Report for 2024, outlining trends in payment fraud and scams reported by its members during the first half of the year.

Fraud 41
article thumbnail

Fifth Third leans on fee income, Southeast expansion

American Banker

The Cincinnati, Ohio-based bank aimed for consistency in its third quarter, taking advantage of its lines of business that aren't tied to interest rates.

Ohio 36
article thumbnail

Confronting the Change Challenge

Change is difficult, whether in our private or work life. However, without change, growth and learning are difficult not to mention keeping up with the market and staying competitive. We have all worked for or ourselves are the bosses that prefer to keep the status quo. We will discuss how to address the "change challenge" to enable you to be a changemaker and a graceful recipient of change.