What's new in bank CX?
ATM Marketplace
OCTOBER 18, 2024
Marbue Brown, founder of the Customer Obsession Advantage and veteran banker, discussed what's new in bank CX.
Fri.Oct 18, 2024
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PayPal drops fundraiser tool on app
Payments Dive
OCTOBER 18, 2024
The payments pioneer is discontinuing a program through which app users could post fundraising drives, often for personal needs. Other options for donating will remain.
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Why banks need to plan beyond post-quantum encryption
American Banker
OCTOBER 18, 2024
A whitepaper from FS-ISAC, a financial services industry group focused on cybersecurity, advocates that banks develop so-called "cryptographic agility.
Apple, Klarna collaborate on BNPL
Payments Dive
OCTOBER 18, 2024
The tech giant has linked with the Swedish buy now, pay later provider to offer Apple Pay customers in the U.S. and U.K. another payment option.
Fall In Love With the Month-End Close
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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
TD money laundering scandal revives allegations of Too Big To Jail
American Banker
OCTOBER 18, 2024
TD Bank's guilty plea to extensive money laundering charges last week did not include any criminal charges against individual bank executives. That absence has critics fuming, but experts say bringing charges against individuals isn't so easy.
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Broadridge launches new instant payments services
The Paypers
OCTOBER 18, 2024
Broadridge has announced the launch of its Instant Payment Service, designed to support real-time money transfers and continuous exchange of instant transactions.
Oklahoma bank fails amid claims of 'false and deceptive bank records'
American Banker
OCTOBER 18, 2024
The Office of the Comptroller of the Currency is referring the issue to the U.S. Department of Justice. The failure of the $107.8 million bank will also cost the Deposit Insurance Fund an estimated $43 million.
CryptoProcessing unveils game-changing mass payouts feature
The Paypers
OCTOBER 18, 2024
CryptoProcessing by CoinsPaid introduces a new mass payouts feature designed to streamline and accelerate crypto transactions.
Bank OZK diversifies but remains bullish on commercial real estate
American Banker
OCTOBER 18, 2024
The Arkansas bank said CRE is no longer its principal growth driver, yet it is still the bank's most prominent business and a big part of its robust lending activity.
5 Ways You Can Win Faster with Gen AI in Sales
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
MoonPay adds Venmo as payment option for US users
The Paypers
OCTOBER 18, 2024
US-based crypto payments firm MoonPay has announced that eligible US users can now use Venmo as a payment method to fund their accounts.
Deutsche Bank hires UBS banker, National Bankshares taps new head
American Banker
OCTOBER 18, 2024
Deutsche Bank hired UBS' Aly Alibhai to head North American mergers and acquisitions; National Bankshares promoted Lara Ramsey to president; Apple Pay users in the U.S. and U.K. now have a pay later option through Klarna; and more in this week's banking news roundup.
Stripe in talks to acquire Bridge as part of its expansion efforts
The Paypers
OCTOBER 18, 2024
Stripe , the payments processing company, has reportedly engaged in discussions to acquire stablecoin platform Bridge, according to sources cited by Bloomberg.
Amex's earnings beat estimates, even as delinquencies rise
American Banker
OCTOBER 18, 2024
The credit card lender posted record revenue on strong consumer volume and raised its guidance, though it's also reporting signs of economic stress among its borrowers.
The Role of Automation in Commercial Lending
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
Premier Bank, Mastercard, Tappy Technologies launch Tap2Pay
The Paypers
OCTOBER 18, 2024
Premier Bank , in partnership with Mastercard and Tappy Technologies , has announced the launch of Tap2Pay, a tokenisation-passive payment wearable.
Ally's profits jump despite rising strains from auto borrowers
American Banker
OCTOBER 18, 2024
The Detroit company's charge-offs from consumer auto lending rose to 2.24% of loans, up sharply from 1.85% a year earlier. Its stock took a hit last month after it warned about growing customer stress.
African fintech Yellow Card secures USD 33 mln in funding
The Paypers
OCTOBER 18, 2024
Yellow Card , an Africa-based fintech startup, has secured USD 33 million in venture capital funding from Blockchain Capital and other investors.
Banks' energy finance disclosures must be standardized
American Banker
OCTOBER 18, 2024
Banks reporting their energy supply ratios, which compare rates of lending to fossil fuel projects and clean energy projects, should be required to do so in a way that allows easy comparisons across institutions.
10 Ways to Leverage Buyer Signals and Drive Revenue
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
Multi Level Group partners with Sipay
The Paypers
OCTOBER 18, 2024
Multi Level Group has announced its partnership with Sipay in order to launch Embedded Finance and payments platform for customers in the GCC Region.
Waller makes case for DeFi as complement to traditional finance
American Banker
OCTOBER 18, 2024
Federal Reserve Board Gov. Christopher Waller argued that while decentralized finance technologies can reduce reliance on intermediaries and enhance efficiency, they ultimately pair well with centralized finance.
Wise gains direct access to Japan's payment clearing network
The Paypers
OCTOBER 18, 2024
UK-based fintech firm Wise has received the approval for direct access to Japan’s bank payment clearing network, aiming to optimise its customer experience and further develop.
Regions helped in third quarter by capital markets and wealth growth
American Banker
OCTOBER 18, 2024
The Birmingham, Alabama-based company joined a number of other institutions reporting sizable increases in investment banking-related revenues. It's also forecasting an uptick in spread income throughout the remainder of 2024 and into 2025.
Outsource With Confidence for RDC Program Success
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
FCA launches AI Lab to support industry collaboration on AI challenges
The Paypers
OCTOBER 18, 2024
The Financial Conduct Authority (FCA) has established an AI Lab to help financial firms address challenges related to the implementation of artificial intelligence solutions.
Buffett sells more BofA shares after buybacks push his stake back above 10%
American Banker
OCTOBER 18, 2024
Berkshire Hathaway reaped about $370 million selling the stock, marking Warren Buffett's 16th round of disposals since mid-July.
UK Finance reports GBP 571.7 mln lost to fraud in first half of 2024
The Paypers
OCTOBER 18, 2024
UK Finance has released its Half Year Fraud Report for 2024, outlining trends in payment fraud and scams reported by its members during the first half of the year.
Fifth Third leans on fee income, Southeast expansion
American Banker
OCTOBER 18, 2024
The Cincinnati, Ohio-based bank aimed for consistency in its third quarter, taking advantage of its lines of business that aren't tied to interest rates.
Signal-Based Selling: How to Leverage 4 Key Buying Signals
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
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