What's new in bank CX?
ATM Marketplace
OCTOBER 18, 2024
Marbue Brown, founder of the Customer Obsession Advantage and veteran banker, discussed what's new in bank CX.
ATM Marketplace
OCTOBER 18, 2024
Marbue Brown, founder of the Customer Obsession Advantage and veteran banker, discussed what's new in bank CX.
Payments Dive
OCTOBER 18, 2024
The payments pioneer is discontinuing a program through which app users could post fundraising drives, often for personal needs. Other options for donating will remain.
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Abrigo
OCTOBER 18, 2024
Effective SAR narratives don't just happen Suspicious activity report writing is a skill that needs development. Effective SARs are created through conscious effort and diligence. Learn industry best practices for writing compelling SAR narratives to support your AML/CFT efforts. The importance of comprehensive SAR narrative writing Back in elementary school, most of us were taught that a good story includes the who, what, where, when, why, and how of the events it describes.
Payments Dive
OCTOBER 18, 2024
Many employees who use earned wage access services are high-frequency customers who end up with higher overdraft costs, said a Center for Responsible Lending report this week.
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Change is difficult, whether in our private or work life. However, without change, growth and learning are difficult not to mention keeping up with the market and staying competitive. We have all worked for or ourselves are the bosses that prefer to keep the status quo. We will discuss how to address the "change challenge" to enable you to be a changemaker and a graceful recipient of change.
American Banker
OCTOBER 18, 2024
TD Bank's guilty plea to extensive money laundering charges last week did not include any criminal charges against individual bank executives. That absence has critics fuming, but experts say bringing charges against individuals isn't so easy.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
American Banker
OCTOBER 18, 2024
The Arkansas bank said CRE is no longer its principal growth driver, yet it is still the bank's most prominent business and a big part of its robust lending activity.
The Paypers
OCTOBER 18, 2024
Broadridge has announced the launch of its Instant Payment Service, designed to support real-time money transfers and continuous exchange of instant transactions.
American Banker
OCTOBER 18, 2024
The Office of the Comptroller of the Currency is referring the issue to the U.S. Department of Justice. The failure of the $107.8 million bank will also cost the Deposit Insurance Fund an estimated $43 million.
The Paypers
OCTOBER 18, 2024
US-based crypto payments firm MoonPay has announced that eligible US users can now use Venmo as a payment method to fund their accounts.
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Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.
American Banker
OCTOBER 18, 2024
Deutsche Bank hired UBS' Aly Alibhai to head North American mergers and acquisitions; National Bankshares promoted Lara Ramsey to president; Apple Pay users in the U.S. and U.K. now have a pay later option through Klarna; and more in this week's banking news roundup.
The Paypers
OCTOBER 18, 2024
Premier Bank , in partnership with Mastercard and Tappy Technologies , has announced the launch of Tap2Pay, a tokenisation-passive payment wearable.
American Banker
OCTOBER 18, 2024
The credit card lender posted record revenue on strong consumer volume and raised its guidance, though it's also reporting signs of economic stress among its borrowers.
The Paypers
OCTOBER 18, 2024
CryptoProcessing by CoinsPaid introduces a new mass payouts feature designed to streamline and accelerate crypto transactions.
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Time and time again we tell ourselves and others NOT take action on something that is not "broken." We apply that mindset at home and at work. Sometimes, it doesn’t work out so well. Because when it's truly broken, it's usually an emergency, costs more and causes stress. Join us in this webinar where we share ways where you are able to anticipate your needs, understand benefits that you will get from getting better now instead of later, and relieving your team of tasks that they don't need to be
American Banker
OCTOBER 18, 2024
The Detroit company's charge-offs from consumer auto lending rose to 2.24% of loans, up sharply from 1.85% a year earlier. Its stock took a hit last month after it warned about growing customer stress.
The Paypers
OCTOBER 18, 2024
UK-based fintech firm Wise has received the approval for direct access to Japan’s bank payment clearing network, aiming to optimise its customer experience and further develop.
American Banker
OCTOBER 18, 2024
Banks reporting their energy supply ratios, which compare rates of lending to fossil fuel projects and clean energy projects, should be required to do so in a way that allows easy comparisons across institutions.
The Paypers
OCTOBER 18, 2024
The Financial Conduct Authority (FCA) has established an AI Lab to help financial firms address challenges related to the implementation of artificial intelligence solutions.
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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
American Banker
OCTOBER 18, 2024
Federal Reserve Board Gov. Christopher Waller argued that while decentralized finance technologies can reduce reliance on intermediaries and enhance efficiency, they ultimately pair well with centralized finance.
The Paypers
OCTOBER 18, 2024
Multi Level Group has announced its partnership with Sipay in order to launch Embedded Finance and payments platform for customers in the GCC Region.
American Banker
OCTOBER 18, 2024
A whitepaper from FS-ISAC, a financial services industry group focused on cybersecurity, advocates that banks develop so-called "cryptographic agility.
The Paypers
OCTOBER 18, 2024
One Inc has announced an expanded collaboration with JP Morgan Payments , aimed at offering a unified payment experience for Property & Casualty (P&C) insurance clients.
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By ditching paper and manual checklists, UNIFY embraced ART’s cloud-based solution for seamless automation. The robust dashboards, exception reports, and completion date reports allowed the team to easily track progress and resolve bottlenecks. ART’s flexible access for auditors ensured tight deadlines were met effortlessly. With competitive pricing and a rapid setup, ART cut costs and minimized disruptions, enabling UNIFY’s team to concentrate on high-impact tasks.
American Banker
OCTOBER 18, 2024
The Birmingham, Alabama-based company joined a number of other institutions reporting sizable increases in investment banking-related revenues. It's also forecasting an uptick in spread income throughout the remainder of 2024 and into 2025.
The Paypers
OCTOBER 18, 2024
Finastra , a provider of financial services software applications, has implemented its front-to-back treasury solution, Kondor, at Fortune Vietnam Joint Stock Commercial Bank ( LPBank ).
American Banker
OCTOBER 18, 2024
The Cincinnati, Ohio-based bank aimed for consistency in its third quarter, taking advantage of its lines of business that aren't tied to interest rates.
The Paypers
OCTOBER 18, 2024
DataVisor , an AI-enabled fraud and risk platform, has announced its partnership with EQ Bank , with the latter selecting its fraud detection suite to improve its security capabilities.
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Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se
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