Thu.Sep 14, 2023

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Square apologizes for last week’s outage

Payments Dive

Block’s mea culpa for outages last week at its merchant unit, as well as its peer-to-peer business Cash App, acknowledged “this situation was made more difficult by our communication.

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Central clearing and the functioning of government bond markets

BankUnderground

Yuliya Baranova, Eleanor Holbrook, David MacDonald, William Rawstorne, Nicholas Vause and Georgia Waddington The functioning of major government bond and related repo markets has deteriorated on several occasions in recent years as trading demand has overwhelmed dealers’ intermediation capacity. Seeking a remedy, Duffie (2020) proposes a study of the costs and benefits of a clearing mandate in these markets.

Marketing 118
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FIS battles higher labor costs

Payments Dive

The run-up in labor costs at Fidelity National Information Services has eased, and the paytech services company is eyeing AI to keep them in check.

National 418
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UK taxpayers left footing bill as number of fraudulent Covid loans soars

TheGuardian

Figures show that lenders flagged nearly £1.7bn of government-backed loans for potential fraud at end of June UK taxpayers have been forced to cover a larger bill for Covid support to companies than expected, after fresh government data showed the amount of pandemic business loans flagged for fraud had jumped by 43%. Figures released by the Department for Business and Trade showed that high street banks and other private lenders – which were responsible for distributing government-backed loans d

Fraud 110
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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CEO out at embattled Binance.US

Payments Dive

Brian Shroder joined the U.S. arm of the world's largest crypto exchange in 2021. Now, he's gone, as are one-third of the company's employees — who, unlike Shroder, were laid off this week.

Company 221

More Trending

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USDA Commercial Mortgage Loan

Commercial Lending USA

A USDA B&I loan, short for "United States Department of Agriculture Business and Industry Loan," is a type of government-guaranteed loan program

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Regulators are overlooking the threat shadow banks pose to the economy

American Banker

The secretive world of private credit is increasingly being funded by public money, and there will be no FDIC there to bail us out when things go bad.

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INBOUND 2023: The Age of Intelligence

William Mills

Our marketing team recently attended HubSpot’s annual INBOUND conference in Boston, Mass. with over 11,000 business, marketing, and sales professionals to network and learn from HubSpot leaders and top industry experts. “INBOUND takes the best of our work – the culture, the innovation, the creativity – and propels it forward for the collective good,” said Yamini Rangan, HubSpot CEO.

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On eve of sentencing, lawyers for ex-Wells Fargo exec seek probation

American Banker

Carrie Tolstedt, scheduled to be sentenced Friday for her role in the company's phony-accounts scandal, has already paid for her crime and should receive three years probation, her attorneys argue in a sentencing memo. Prosecutors have recommended a year in prison.

Company 90
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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How a Blend of Human and Digital Lets “You be You” and Win More Business Loans

Jack Henry

Win more small business loans by enabling your SMB to grow, invest in equipment, hire employees, and manage cash flow. Learn more in the latest FinTalk blog.

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Real-time payments for rent: How an Australian bank fills a niche

American Banker

Since the country's instant-settlement network doesn't cover everyone, ANZ is extending its excess capacity to other financial institutions. It's a strategy that's emerging in the U.S. and other markets.

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Intuit launches QuickBooks Money

The Paypers

Global technology platform Intuit has announced the launch of QuickBooks Money, a new subscription-free payments, and banking solution for small businesses.

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JPMorgan Chase, RBC, Citi score high on Evident's AI maturity index

American Banker

A new model rates large banks on their efforts to develop and deploy artificial intelligence technology.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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CFPB Highlights Applicable HUD-Issued RESPA Guidance

CFPB Monitor

The CFPB published guidance to remind the mortgage industry of numerous U.S. Department of Housing and Urban Development (HUD) policy statements that were issued before the CFPB assumed authority for enforcing the Real Estate Settlement Procedures Act (RESPA). The CFPB reiterates that official guidance documents issued by other agencies prior to the 2011 transfer would be applied by the CFPB unless they were superseded by law.

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7 Lesser-Known Perks Of Credit Cards

BankBazaar

Reward points, annual fee waivers, spend milestone vouchers and a few others. If you can’t think of any other Credit Card perks , you’re in for a shock at every bullet point. A C redit C ard is a simple financial tool used for making purchases and building credit. Yes, we hear you, but is that all? B eyond t heir obvious perks , these nifty little plasticky (at times metallic) things offer a treasure trove of lesser-known benefits, perks , and features that often go unnoticed.

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This week’s podcast episode: What is FedNow and its role in the U.S. payments system?

CFPB Monitor

Our special guest is Professor Dan Awrey of Cornell Law School. In July 2023, the Federal Reserve launched FedNow, its instant payments system. After reviewing what FedNow is (and is not), we discuss FedNow’s design features and pricing schedule, the obstacles that currently exist for usage of FedNow by community banks, and what changes can be made to increase FedNow usage by community banks.

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Visa launches Visa Cross-Border Solutions

The Paypers

Visa has announced the launch of its Visa Cross-Border Solutions in partnership with Currencycloud , in order to improve business development around the globe.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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AI presents opportunity for unstructured data, bank execs say

BankInovation

Financial institutions collect vast amounts of structured and unstructured data on a daily basis, and AI is presenting more efficient ways to utilize that data — opening analysis and innovation potential for the industry.

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Bank owned by private equity investors bets big on fund finance

American Banker

Despite an industrywide rough patch, EverBank still sees promise in the niche business line. The Jacksonville, Florida, company has hired a pair of prominent industry experts to lead a new division tasked with serving investment funds.

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TD Bank explores AI for cross-selling

BankInovation

TD Bank’s commercial banking arm is looking to AI to understand and predict customer needs to sell targeted products, Chris Giamo, executive vice president and head of commercial banking, told Bank Automation News at Finovate Fall 2023. “Banks inherently have a tremendous amount of data.

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Bankers are open to generative AI but list several reservations

American Banker

Executives at Citizens Financial Group and community banks such as Seattle Bank and Citizens Bank of Edmond say there are potential use cases for large language models. Yet they have concerns that impersonal service and likely errors could erode customers' faith in their financial institutions.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Telegram adds global self-custodial crypto wallet, excluding the US

The Paypers

Chat app Telegram has integrated a self-custodial crypto wallet to tap into the crypto community that has emerged from its platform and drive crypto adoption.

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Community Banks Are Missing Out on the Value of Social Media

The Financial Brand

This article Community Banks Are Missing Out on the Value of Social Media appeared first on The Financial Brand. Nearly 9 in 10 community and regional banks are active on social media, but they lag on using it for sales. Meanwhile, examiners are keeping tabs. This article Community Banks Are Missing Out on the Value of Social Media appeared first on The Financial Brand.

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Cashfree Payments launches one-step UPI payment service

The Paypers

India-based payments and API banking solutions company Cashfree Payments has launched its UPI Plug-in service for mobile-first businesses.

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Capital proposal could lead to a credit crunch, critics testify

American Banker

The impact on things like servicing rights would raise costs even for lenders that aren't banks, according to Mortgage Bankers Association President and CEO Bob Broeksmit. Others disagree.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.