Tue.Oct 17, 2023

article thumbnail

Change management in banks and credit unions: A key to success

Abrigo

Why change management is vital for banks and credit unions Regulators promote change management to manage risk, but banks and credit unions can also achieve important benefits when they manage change. You might also like this 7-step guide to a successful software implementation. DOWNLOAD Takeaway 1 Financial institutions should review change management processes, given the ever-evolving landscape and examiners' attention.

article thumbnail

Global Payments B2B leader mulls M&A

Payments Dive

The head of B2B at Global Payments is keeping an eye out for acquisitions as he focuses on bringing the company’s business-to-business services to market.

Payments 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Barclays online, mobile banking down 2 hours today

BankInovation

Barclays online and mobile banking systems were down for two hours today, with the London-based bank’s clients were unable to access their accounts, the bank said on X, formerly known as Twitter. During the outage, $1.

Online 142
article thumbnail

Stax scoops up paytech firm

Payments Dive

Payments technology provider Stax has purchased a processing services provider in its first acquisition since CEO Paulette Rowe took over in August.

article thumbnail

Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

article thumbnail

Cultivating small business: Banks focus on relationships and solutions

ABA Community Banking

Many fintech firms’ offerings are narrow, leaving them unable to meet growing businesses’ capital needs. In contrast, most banks can work with businesses as they grow. The post Cultivating small business: Banks focus on relationships and solutions appeared first on ABA Banking Journal.

Meeting 111

More Trending

article thumbnail

CFPB and DOJ issue joint statement on consideration of immigration status under ECOA but omit clear guidance

CFPB Monitor

The Consumer Financial Protection Bureau and Department of Justice have issued a joint statement regarding “the potential civil rights implications of a creditor’s consideration of an individual’s immigration status under the Equal Credit Opportunity Act (ECOA).” The agencies begin the statement by observing that while ECOA and Regulation B do not expressly prohibit consideration of immigration status, they do prohibit creditors from using immigration status to discriminate on the basis of natio

National 103
article thumbnail

Revolutionizing self-service: A peek into the future at the ICX Summit

ATM Marketplace

A panel of industry experts convened to discuss this and strategies for businesses during this year’s Interactive Customer Experience Summit in Charlotte, North Carolina.

article thumbnail

Bankers' risk-assessment expertise should make them leaders on climate

American Banker

Far more than most people, financial services professionals ought to understand the compounding crisis of climate change.

article thumbnail

Live from Jack Henry™ Connect 2023 - Day 2

Jack Henry

Last night we kicked off the conference and had a great time during the Welcome Reception at Lucas Oil Stadium – home of the Indianapolis Colts, the Big Ten Football Championship Game, and other popular events.

article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

article thumbnail

Bank of America, Wells Fargo plan more branch closures

American Banker

The two megabanks continue to shrink their branch networks, with BofA planning to close 20 locations and Wells recently shuttering 15. Both banks are also opening new branches in certain markets.

America 90
article thumbnail

CA to require GHG and climate-risk reporting for companies nationwide

CFPB Monitor

California has enacted new climate legislation that will require thousands of public and private companies that conduct business in the state to disclose their Scope 1, 2, and 3 greenhouse gas emissions and climate-related financial risks. Under the new law: Public and private companies operating in California that generate at least $1 billion in annual revenue are required to report their Scope 1 and Scope 2 greenhouse gas emissions beginning in 2026, and their Scope 3 greenhouse gas emissions

CA 88
article thumbnail

GoDaddy teams with Early Warning to shape its payments strategy

American Banker

The web-hosting company is updating its point-of-sale hardware and partnering with the company behind the Paze digital wallet as part of an effort to serve its clients' needs beyond e-commerce.

article thumbnail

Alchemy Pay and Trekki NFT join forces

The Paypers

Singapore-based fiat-crypto payment gateway Alchemy Pay has partnered with travel travel-themed NFT collection Trekki NFT.

article thumbnail

The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

article thumbnail

Goldman, stuck in credit card deals, tries to turn lemons into lemonade

American Banker

Goldman Sachs said that its partnerships with Apple and General Motors are hard to exit in the short term. So the investment banking giant is concentrating on making the deals profitable, even as it acknowledges that they may not be a long-term fit.

Cards 78
article thumbnail

CFPB and FTC announce settlements with TransUnion

CFPB Monitor

The CFPB and FTC announced last week that they had entered into a settlement with Trans Union LLC (TU LLC) to resolve a lawsuit filed jointly in a Colorado federal district court by the agencies alleging that TU LLC and its subsidiary, TransUnion Rental Screening Solutions, Inc. (TURSS), violated the Fair Credit Reporting Act (FCRA), the FTC Act, and the Consumer Financial Protection Act (CFPA) by failing to ensure the accuracy of tenant screening reports by including inaccurate and incomplete e

article thumbnail

Bank of America puts AI to work in Q3

BankInovation

Bank of America identified short-term applications for AI in areas of customer support, employee effectiveness and coding enhancements during the third quarter of 2023 as it continues to invest in the technology through talent and innovation.

America 74
article thumbnail

Bank of America's unrealized losses cast shadow over strong Q3 earnings

American Banker

The nation's second-largest bank reported strong growth in net interest income, revenue and profits. But analysts continued to express concern about unrealized losses, which swelled to $131.6 billion.

America 54
article thumbnail

10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

article thumbnail

BNY invests in automation, AI for innovation

BankInovation

BNY Mellon is investing in automation, AI and new technologies to increase efficiency and drive innovation. Automation of processes, digitization and AI across the firm will make it easier for our employees to do their jobs and subsequently channel their energies towards new innovations,” Chief Executive Robin Vince said during the bank’s third-quarter earnings call.

article thumbnail

Florida condo safety: New law provides clarity to 2022 regulations

PopularBank

A new Florida condo safety law passed in June 2023 makes some updates to a regulation passed in 2022 for condominium and cooperative buildings. The new law (SB 154) largely leaves the changes from the previous law (SB 4-D) in place but aims to add clarity on a few areas. SB 4-D, which passed in May 2022, centered around inspection requirements, mandatory reserves, and more transparency for unit owners regarding the condition of the buildings.

Florida 52
article thumbnail

Goldman Sachs reduces headcount 7%

BankInovation

Goldman Sachs increased its investment in tech in the third quarter amid headcount reductions to boost operational efficiency and cost savings. The $2.6 trillion investment banking company said today that its tech spend increased to $468 million in Q3, up 2% year over year.

article thumbnail

ICBB partners with Pidgin for real-time payments

The Paypers

Real-time payments platform Pidgin has announced a partnership with Independent Correspondent Bankers’ Bank (ICBB).

article thumbnail

Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

article thumbnail

Bank of New York Mellon says it's on track to beat 2023 expense target

American Banker

Executives of the $405 billion-asset bank say that they have completed 40% of a cost-cutting strategy begun earlier this year.

article thumbnail

Finastra and ELCY join forces

The Paypers

Finastra has partnered with ELCY , an ecommerce solutions provider for the processing of international trade finance, to provide a trade finance solution for corporates.

45
article thumbnail

Five takeaways from American Banker's AI Summit

American Banker

How to use, govern and adopt AI were some of the main themes from the Monday event.

Maine 39
article thumbnail

TAP Air Portugal launches TAP Miles&Go American Express Card with Cardless

The Paypers

Cardless , a US-based fintech company, and TAP Air Portugal have partnered to announce the launch of the TAP Miles&Go American Express Card.

Cards 45
article thumbnail

Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.