Fri.Apr 12, 2024

article thumbnail

Gen Z clings to new payment tools

Payments Dive

Gen Zers will abandon a transaction in one out of two cases if their preferred payment method isn’t available, says an EY payments specialist, citing the firm’s survey results.

Tools 458
article thumbnail

Citi focuses on streamlining, automation in Q1

BankInovation

Citigroup is focused on simplifying its infrastructure and overall technology through automation and cloud migration as it upped tech spend 6% year over year to $2.2 billion in the first quarter.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Digital wallets must take hold in B2B

Payments Dive

“Digital wallets, once primarily associated with consumer transactions, have now firmly established their presence in the B2B realm,” writes a Mastercard manager.

article thumbnail

JPMorgan Chase invests in wholesale payments tech

BankInovation

JPMorgan Chase is investing in innovation and technology within its wholesale payments operations amid rising demand for global payments capabilities. The $3.7 trillion bank is leaning into payment systems, Chief Financial Officer Jeremy Barnum said today during the bank’s first-quarter earnings call.

Payments 121
article thumbnail

Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

article thumbnail

BNPL users grapple with financial stress: survey

Payments Dive

BNPL users, who are having problems with overspending and missed payments, are tapping buy now, pay later services to spread out their cash flow.

Survey 195

More Trending

article thumbnail

Wells shrinks branches as mobile usership jumps

BankInovation

Wells Fargo pulled back on its branch footprint as digital and mobile banking adoption climbed in the first quarter. “Our branches are becoming more advice-focused … [and] we are modernizing and optimizing our branch network,” Chief Executive Charlie Scharf said today during the bank’s Q1 earnings call.

Mobile 74
article thumbnail

Self-service kiosks: Unlocking benefits for banking

ATM Marketplace

Self-service kiosks are becoming vital parts of many businesses, including banking. But what is a self-service kiosk and why is it so important to think about?

118
118
article thumbnail

Deblock partners with Numeral

The Paypers

France-based Deblock has announced its decision to choose the banking aggregation and payment automation platform Numeral to manage its SEPA payments.

article thumbnail

Citi makes progress on expenses as it waits for revenues to rise

American Banker

The global bank is making good on its promise to trim expenses, but its ability to increase revenues at the same time remains unclear, partly because of the relatively weak performance of its wealth management business.

article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

article thumbnail

Small FIs can customize third-party technology

BankInovation

Springfield, Ill.-based bank INB relies on third-party vendors to build most of its technology, then customizes it to meet the needs of INB its clients. “For our size, we need a good partner,” Chief Operating Officer Mark Donovan told Bank Automation News.

article thumbnail

Deposits provide better-than-expected results at State Street

American Banker

The giant custody bank convinced clients to park more money in accounts with the Boston-based company, prompting it to increase its full-year 2024 projections, Chief Financial Officer Eric Aboaf said.

Boston 69
article thumbnail

CFPB and EU commence talks on consumer finance

The Paypers

The Consumer Financial Protection Bureau and the EU have initiated a dialogue on consumer finance, addressing Big Tech, digital payments, and AI.

article thumbnail

Is the 'death of the cookie' a problem or opportunity?

American Banker

Third-party cookies will essentially disappear as a tracking tool on the internet by the end of 2024. Marketing to customers using first-party data may be a better tactic regardless.

Tools 64
article thumbnail

The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

article thumbnail

Oracle launches a service to combat money laundering

The Paypers

Oracle 's Financial Services division has launched the Financial Services Compliance Agent, a cloud-based service powered by artificial intelligence (AI).

article thumbnail

Fintech partner banks facing 'volatile mix' of supervisory scrutiny

American Banker

Recent months have seen an uptick in enforcement actions against banks engaging in banking-as-a-service strategies. Observers are split on whether that enhanced scrutiny is temporary or terminal.

Fintech 50
article thumbnail

Coinbase boosts UK Crypto adoption with Apple Pay integration

The Paypers

Coinbase has enabled UK users to buy digital assets with Apple Pay , aiming to expand crypto adoption amidst market slowdown and low retail interest.

Apple 41
article thumbnail

Big banks' deposit cost pressures are a warning sign for regionals

American Banker

JPMorgan Chase and Wells Fargo said the battle for deposits isn't over — a reality denting their ability to earn more interest income. Regional banks will likely report similar pains next week.

article thumbnail

10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

article thumbnail

Revolut India obtains PPI licence from RBI

The Paypers

UK-based fintech company Revolut has obtained an in-principal authorisation from the Reserve Bank of India (RBI) to issue Prepaid Payment Instruments (PPI) in the region.

article thumbnail

How Barclays and Carnival Cruise revived a waterlogged card program

American Banker

With the cruise industry gaining steam after the pandemic, it no longer made sense to force passengers to sign up for a credit card with paper forms. The new process allows applicants to obtain credit they can use in any port — including Carnival's upcoming private island in the Bahamas.

Cards 45
article thumbnail

Mimo raises GBP 15.5 mln and launches B2B payments platform

The Paypers

UK-based payments platform Mimo has secured a GBP 15.5 million investment led by Northzone to launch a platform that simplifies B2B payments.

article thumbnail

It's time to rationalize the disparate regulatory treatment of crypto

American Banker

Despite its game-changing potential, crypto adoption has remained relatively low, hampered by an unsavory reputation and lack of regulations. Advancements and clarity in regulations and oversight are needed.

article thumbnail

Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

article thumbnail

ESAs to launch exercise for DORA implementation

The Paypers

The European Supervisory Authorities (ESAs) have announced their intentions to launch the voluntary exercise for the next stage of the DORA implementation.

article thumbnail

From Daunting to Doable: How Bankers Can Master Relationship Building on LinkedIn

The Financial Brand

This article From Daunting to Doable: How Bankers Can Master Relationship Building on LinkedIn appeared first on The Financial Brand. Building new professional connections can be a challenge, but a manageable 15-minute daily strategy on LinkedIn can help bankers become known and trusted – and deliver prospects. This article From Daunting to Doable: How Bankers Can Master Relationship Building on LinkedIn appeared first on The Financial Brand.

article thumbnail

Coinbase boosts UK Crypto adoption with Apple Pay ontegration

The Paypers

Coinbase has enabled UK users to buy digital assets with Apple Pay , aiming to expand crypto adoption amidst market slowdown and low retail interest.

Apple 41
article thumbnail

New Email Rules 2024: Marketers, Authenticate or Get Trashed

The Financial Brand

This article New Email Rules 2024: Marketers, Authenticate or Get Trashed appeared first on The Financial Brand. Email authentication is now mandatory in 2024. Comply with new identity verification requirements or face a deliverability headache. This article New Email Rules 2024: Marketers, Authenticate or Get Trashed appeared first on The Financial Brand.

article thumbnail

Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.