Tue.Sep 10, 2024

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The Power of Podcasts: A New Frontier in Brand Narratives and Media Strategies

William Mills

In today's digital era, podcasts have emerged as a powerful medium for storytelling, knowledge sharing, and building communities. With their rise in popularity, podcasts are no longer just a source of entertainment or education–they are now a key component to brand narratives and media strategies. For companies looking to enhance their PR efforts, working with podcasters offers a unique opportunity to reach niche audiences and build brand credibility in an increasingly crowded market.

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PayPal seeks to attract users offline

Payments Dive

The digital payments pioneer is leaning on cashback rewards to attract more consumer use in stores, and will also tap near-field technology to expand.

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Nest Bank’s gen AI chatbot fields 11K chat requests daily

BankInovation

NEW YORK — Poland-based Nest Bank is piloting its AI-driven chatbot solution N!Assistant to decrease contact center volume and improve customer satisfaction. The pilot of the Microsoft Open AI-driven chatbot has been live for five months and has yielded the following results, Janusz Mieloszyk, first deputy CEO and chief commercial officer at Nest Bank, […] The post Nest Bank’s gen AI chatbot fields 11K chat requests daily appeared first on Bank Automation News.

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Amex taps troves of customer data

Payments Dive

American Express eschews preset spending limits and instead relies on credit scores and spending history to manage risk, a company executive explained at a conference last week.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Truist hits reset button after falling short on key profit metric

American Banker

The North Carolina bank lowered its medium-term target for return on tangible common equity target, reflecting the fact that the financial projections for the merger of BB&T and SunTrust Banks have not come to fruition.

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How banks can deliver financial education successfully

ATM Marketplace

Panelists at the Bank Customer Experience Summit discussed financial education in depth.

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Shopify teams up with Roblox to support entrepreneurship and commerce

The Paypers

Shopify has teamed up with Roblox to advance entrepreneurship and assist brands in engaging with a global audience of Roblox users.

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The public is regaining trust in regional banks

American Banker

The banking industry's public reputation recovered moderately in 2024 after a string of regional bank failures depressed confidence in the industry the year prior.

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FBI: cryptocurrency fraud losses soar to USD 5.6 bln in 2023

The Paypers

A new FBI report has shown that, in 2023, reported losses from cryptocurrency-related fraud exceeded USD 5.6 billion, marking a 45% increase from the previous year.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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How payment firms are responding to CFPB pressure

American Banker

As the Consumer Financial Protection Bureau increases scrutiny of earned wage access, cash back fees and airline rewards, industry lobbyists are pushing back, while some groups cheer the move.

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We are not an island: how have the UK’s external balance sheet risks changed over the past two decades?

BankUnderground

Colm Manning and Alice Crundwell No country is an island – in terms of economics at least, if not geography. Trade and capital link all the economies of the world. Relative to GDP, the UK has more foreign assets and liabilities than any other large economy. These external liabilities – UK assets owned by overseas investors – could result in vulnerabilities that might cause major disruption to the economy and financial system in a stress.

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The FDIC should avoid a fact-free debate on brokered deposits

American Banker

The agency's recent proposal to redefine "brokered deposits" requires a debate over the performance of different kinds of bank deposits. The problem is that the necessary data isn't available yet.

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Central Bank of Iceland expresses interest in T2 and TIPS

The Paypers

The European Central Bank (ECB) has noted the Central Bank of Iceland 's (Seðlabanki Íslands) interest regarding potential participation in T2 and TIPS.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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The top 20 banks by reputation

American Banker

After a turbulent 2023, regional banks are gradually restoring public trust in 2024, with confidence in financial stability rising alongside calls for stronger government regulation, ethical practices, and capital reforms to prevent future crises.

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Digital Banking Transformation: Why Most Fail and How to Fix It

Realwired Appraisal Management Blog

Why do most digital banking transformations fail? Three top reasons. Why it matters. Digital transformation leads to better business outcomes, including increased customer acquisition, improved retention rates and faster time to market. The goal is for RMs to expand relationships with more loans and deposits-hard to do if they’re busy with admin-like typing.

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Ally's stock drops 15% as its credit challenges grow

American Banker

A top executive at the auto lender said that more borrowers struggled to repay their loans over the summer amid inflation and a tougher job market. Late payments on auto loans rose by more than Ally expected in July and August.

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A2A payments to increase from 60 billion in 2024 to 186 billion by 2029

The Paypers

Juniper Research , a specialist in fintech and payment markets, has published a new study indicating that A2A payments are projected to rise by 209%.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Regulators ready to narrow scope, lower capital in Basel III re-proposal

American Banker

Federal Reserve Vice Chair for Supervision Michael Barr outlined the changes he and other regulators would like to see to the capital reform plan, including largely excluding banks with less than $250 billion of assets.

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Griffin's platform now available to UK fintechs

The Paypers

UK-based API-first bank Griffin has announced its plans to open its platform to fintech companies in the region as it finishes its early access programme, Foundations.

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Camden National to acquire New Hampshire bank in all-stock deal

American Banker

The Maine-based bank's bid for Northway Financial was valued at $86.6 million. It is expected to be finalized in the first quarter of 2025.

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GTreasury acquires CashAnalytics

The Paypers

GTreasury has acquired CashAnalytics , a provider of cash forecasting and accounts receivable/payable (AR/AP) analytics solutions.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Chopra: Technology may cut both ways as refinancing returns

American Banker

Consumer Financial Protection Bureau Director Rohit Chopra will be looking at whether automation accommodates or undermines potential savings from refinancing.

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Form3 raises GBP 45.8 million in Series C extension funding

The Paypers

UK-based A2A platform Form3 has announced that it secured GBP 10 million from British Patient Capital in a Series C extension round, with the latter becoming the company’s latest investor.

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Why Cardholders Are Ditching Miles and Points in Favor of Cashback

The Financial Brand

This article Why Cardholders Are Ditching Miles and Points in Favor of Cashback appeared first on The Financial Brand. Attraction of low- and no-fee cards grows, at a time when points and miles cards have alienated some customers. This article Why Cardholders Are Ditching Miles and Points in Favor of Cashback appeared first on The Financial Brand.

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Swedish FSA reprehends Klarna's failure to mitigate money laundering risks

The Paypers

AI-enabled global payments network and shopping assistant Klarna has been criticised by the Swedish Financial Supervisory Authority for not advancing its money laundering prevention procedures.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.