Fri.Sep 08, 2023

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Reg CC: Funds availability requirements and fraud

Abrigo

How to comply with both Reg CC and fraud requirements Read about the rules outlined by Reg CC, the circumstances that allow exceptions, and what to do when your financial institution suspects fraud. Learn strong approaches to identifying, evaluating, and reporting suspicious activity in this BSA Guidebook Download now Takeaway 1 Reg CC requirements can sometimes feel at odds with anti-fraud efforts, especially because check fraud is such a problem.

Fraud 195
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CFPB takes aim at Apple, Google tap-to-pay tech

Payments Dive

“Regulations imposed by Big Tech firms have a big impact on whether consumers and businesses can make payments using third-party apps,” CFPB Director Rohit Chopra said in a Thursday press release.

Google 459
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Amendments to Ohio’s Administrative Rules Relating to Residential Mortgage Lending

CFPB Monitor

The Ohio Department of Commerce, Division of Financial Institutions is amending the rules that implement the state’s Residential Mortgage Lending Act. The Division is seeking preliminary feedback on the administrative rules, which are codified in the Ohio Administrative Code Chapter 1301:8-7, as they undergo a five-year rule review. Proposed updates will ensure the rules reflect amendments that were made to the Act in 2021.

Lending 148
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Turmoil at Discover may make it an acquisition target

Payments Dive

Discover, hunting for a new CEO while it addresses compliance issues, might catch the eye of a large regional bank, an industry attorney said.

Regional 284
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Twitter ‘unfit’ for banking over alleged complicity in Saudi rights abuses

TheGuardian

Lawyers for family say Saudi government took brother’s data in breach and ‘arrested, tortured, and imprisoned’ him and others The company formerly known as Twitter is “unfit” to hold banking licenses because of its alleged “intentional complicity” with human rights violations in Saudi Arabia and treatment of users’ personal data, according to an open letter sent to federal and state banking regulators that was signed by a law firm representing a Saudi victim’s family.

US 111

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Can AI help banks get a leg up?

ATM Marketplace

Regional and smaller banks are feeling the stress from the chaos in the banking world. Can AI help them get a leg up?

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Convenience store company credits ‘improved labor situation’ to AI-powered self-checkout

Payments Dive

The retailer brought the automated platforms to 2,200 stores across North America, and 40% of in-store payments at these sites run through them, CEO Brian Hannasch said.

Company 221
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Now more than ever, bankers need to focus on holistic risk management

American Banker

Regulators and the public are still concerned about the condition of the banking system. Bankers can't afford to look away.

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Report on the ABA Committee on Consumer Financial Services Program Regarding the Supreme Court Case Poised to Eliminate Chevron Judicial Deference Framework

CFPB Monitor

Yesterday, I moderated a live and virtual program at the American Bar Association Business Law Section 2023 Fall Meeting in Chicago. The program was entitled: “U.S. Supreme Court to Revisit Chevron Deference: What the SCOTUS Decision Could Mean for CFPB, FTC and Federal Banking Agency Regulations.” My co-panelists were Professor Jonathan S.

Chicago 88
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Square outage shows even a short disruption can cause chaos

American Banker

A point of sale glitch puts smaller sellers in a bind: They can refuse sales, fall back to cash and checks or take a leap of faith and absorb any transactions that fail after their systems come back online.

System 88
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Curtailing the Flight of the Contact Center Agent

SWBC's LenderHub

Maintaining a high standard of service has never been more important for financial institutions, and contact centers play a pivotal role in this ecosystem, often being the first point of contact for members. However, the increasingly high attrition rate within contact centers presents a pressing challenge.

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How BofA, Barclays make loyalty about more than reward points

American Banker

Financial institutions struggle to connect emotionally with consumers, according to research from American Banker's publisher. Barclays and Bank of America say digital delivery and targeted incentives have found success.

America 87
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DFPI releases final California Consumer Financial Protection Law regulations imposing UDAAP prohibitions and reporting requirements on certain commercial transactions

CFPB Monitor

On October 1, 2023 the California Department of Financial Protection and Innovation’s (“DFPI”) final regulations impacting those who provide commercial financial products and services will become effective. The regulations implement the California Consumer Financial Protection Law’s (“CCFPL”) prohibition on engaging in unfair, deceptive or abusive practices (“UDAAP”) in connection with the offering or provision of certain commercial financial products and services.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Pressure mounts for Truist to reset its strategy

American Banker

Some analysts and investors want the North Carolina bank to make big changes to meet financial targets, which they say aren't being met more than four years after the BB&T-SunTrust merger. The critics will be closely watching a presentation by top Truist executives on Monday.

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JP Morgan is looking into a blockchain-based digital deposit token

The Paypers

US-based JP Morgan has revealed its plans to expand its blockchain initiatives by introducing a blockchain-based digital deposit token.

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FDIC admits oversight shortcomings in First Republic Bank's collapse

American Banker

The Federal Deposit Insurance Corp. acknowledges in a new report that it didn't adequately monitor First Republic Bank's uninsured deposits, interest rate risk sensitivity and rapid growth — and as a result left the bank vulnerable to contagion.

FDIC 80
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UK approach to AI might give it an edge

BankInovation

LONDON — The United Kingdom’s innovation-friendly approach to regulating AI could give the country a boost compared to its counterparts in the European Union, Paul Dongha, group head of data and AI ethics at Lloyds Banking Group, told Bank Automation News. In March, the U.K.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Former First NBC president sentenced to 14 years in prison

American Banker

Ashton Ryan Jr. was convicted on dozens of fraud and conspiracy charges connected to the 2017 failure of the New Orleans bank he founded.

Fraud 78
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Certa raises USD 35 million in a Series B funding round

The Paypers

US-based all-in-one third-party management platform Certa has raised USD 35 million in an oversubscribed Series B funding round.

US 69
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Goldman Sachs to make annual cut of underperformers as soon as October

American Banker

As the company prepares to slash headcount, CEO Solomon speaks up about his "caricature" portraits in the media

Company 74
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Hyundai introduces in-vehicle payment service Hyundai Pay

The Paypers

Hyundai Motor America has launched Hyundai Pay, a service that allows customers to find and pay for things with the vehicle’s touchscreen, using the stored credit card information.

America 69
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Wells Fargo $1 billion accord over fake accounts approved

American Banker

The deal, approved by a federal judge on Friday, resolves claims alleging that former CEO Tim Sloan and other bank executives made misleading statements to investors, the media and Congress.

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IMF and FSB compile a synthesis paper for crypto assets

The Paypers

The International Monetary Fund (IMF) and the Financial Stability Board (FSB) have revealed new policy and regulatory recommendations for crypto assets.

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Huntington's software bet aimed at transforming medical billing

American Banker

Executives at the Columbus, Ohio-based regional bank were convinced by a presentation Veuu, the solution's developer, made earlier this year.

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ACI Worldwide survey finds bill payment anxiety brings interest to real-time payments

The Paypers

ACI Worldwide has released its ACI Speedpay Pulse report, research that delves into consumer billing, payment trends, and payment experiences across different generations.

Survey 65
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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.