Fri.Dec 22, 2023

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7 ways gen AI is disrupting financial services jobs

American Banker

Banks, payment companies, mortgage lenders and insurance providers are racing to seize an advantage from generative artificial intelligence. Some have been especially aggressive in deciding which workflows — or entire jobs — can be handed off to AI.

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EPC girds for 2024 CCCA fight

Payments Dive

The Electronic Payments Coalition is “fully funded” for the continuing fight over the proposed Credit Card Competition Act next year, said the organization’s executive chairman.

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OCC Considers Artificial Intelligence an Emerging Risk in Banking

Perficient

This blog was co-authored by: Ashley Simmons In conversations with financial services executives, Perficient consultants consistently delve into the application and usage of artificial intelligence (AI) within the industry. A pivotal aspect of this conversation revolves around the regulatory perspective toward AI. To help shed light on this matter, Perficient’s Financial Services Risk and Regulatory Center of Excellence (CoE) researched the topic extensively and discovered that the Office of th

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The top lending & credit risk blogs of the year

Abrigo

The most-read lending & credit blogs in 2023 Probability of default, CECL model validation, and stress testing were among Abrigo's top blogs on ALM, CECL, and portfolio risk this year. You might also like this resource, Abrigo's "2022 Loan Review Benchmark Survey Results." download NOW Takeaway 1 The most popular blog posts on the Abrigo site reflect many of the priorities community banks and credit unions had in 2023.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Employee feedback informs Global Payments’ RTO approach

Payments Dive

Flexibility ranked high on the payment processor’s list of employee retention pain points, so the company turned to staffers for guidance, said Chief Human Resources Officer Andréa Carter.

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Canadian payments firms chart US growth

Payments Dive

Versapay and Brim Financial, both based in Toronto, have already lured U.S. customers, and are seeking to expand their clientele south of the border.

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The most-read AML/CFT & fraud blogs of the year

Abrigo

The most popular financial crime blogs in 2023 Check fraud, the SAFER Banking Act, and BSA exam topics were among Abrigo's top blogs on AML/CFT and fraud this year. You might also like this infographic on the true costs of fraud at financial institutions. Download now Takeaway 1 AML/CFT and fraud professionals often keep up to date on industry trends by reading Abrigo's blog.

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ATM, self-service tech wows at Self-Service Innovation Summit

ATM Marketplace

The recent Self-Service Innovation Summit provided examples of payment systems, interactive touchscreens, voice interaction modules, AI-enabled identity verification software, multi-cellular routers, scan engines, security systems, self-service robots and more.

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Top Tips for Success: Increase Your Digital Deposits

Jack Henry

Not long ago, banks and credit unions were flush with deposits – bringing lending functionality into the digital banking experience to help promote loan growth.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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UK mortgages: trial to rule on deals that left people with huge debts

TheGuardian

Decades after shared appreciation mortgage launch, case brought by law firm due to reach high court It was one of a list of “millennium products” lauded by the then prime minister, Tony Blair, as an example of “the very best of British innovation, creativity and design”. But, almost 25 years later, the shared appreciation mortgage (Sam) is effectively going on trial at the high court, accused of ruining lives and leaving some people owing 10 or 12 times the sum they originally borrowed.

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President Biden Vetoes Congressional Override of CFPB Section 1071 Small Business Lending Rule

CFPB Monitor

As previously reported, the U.S. House of Representatives , by a vote of 221-202, voted under the Congressional Review Act to override the CFPB’s final Section 1071 small business lending rule (1071 Rule), and the U.S. Senate , by a vote of 53-44, voted to do the same. As was expected, on December 19, 2023 President Biden vetoed the legislation.

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George Osborne to collect share of £28m payout for work at City advisory firm

TheGuardian

The former chancellor is one of four partners at Robey Warshaw, which did not specify how much he would collect George Osborne will collect a share of a £28m payout for his work as partner at the City advisory firm Robey Warshaw. The former chancellor, who orchestrated the austerity drive after the financial crisis, is one of four partners at the Mayfair-based company which announced on Friday it would pay out a total of £27.98m to four men.

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House Financial Services Committee Chairman warns CFPB that restrictions on use of secondary data will stifle innovation and harm consumers

CFPB Monitor

The Chairman of the House Financial Services Committee, Patrick McHenry (R-NC), sent a comment letter to CFPB Director Rohit Chopra in response to the CFPB’s notice of proposed rulemaking that would implement Section 1033 of the Dodd Frank Wall Street Reform Act and Consumer Financial Protection Act of 2010. The letter highlighted that statutes, regulations and guidance have not kept pace with technological advances but the proposed rule is making significant strides.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Gen-AI driven chatbot to automate 90% of bunq’s operations

BankInovation

Digital bank bunq rolled out its generative-AI driven chatbot this week and expects the bot to automate most of its operations. Bunq launched the bot, Finn, on Dec. 20 and expects it to automate 90% of operations in 2024, a spokesperson from Amsterdam-based bunq told Bank Automation News.

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Rate Exportation Opt-Out and “Anti-Evasion” Bill Introduced in Washington D.C.

CFPB Monitor

District of Columbia Council Bill B 25-0609 , which would opt out of Section 27 of the Federal Deposit Insurance Act (“FDIA”) with respect to loans made in the District of Columbia, was introduced in the District of Columbia Council on November 30, 2023, and referred to the Council’s Committee on Business and Economic Development on December 5, 2023.

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United Mississippi Bank frees up internal IT resources through Jack Henry

BankInovation

United Mississippi Bank continues to use Jack Henry’s Hosted Network Solutions to enhance its IT infrastructure without adding employees. In 2017, United Mississippi Bank Executive Vice President and Chief Information Officer Christopher Maxwell was looking to improve IT operations, including the need for two full-time IT employees, he told Bank Automation News.

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CFPB issues report to bolster its imminent overdraft and NSF fee rulemaking

CFPB Monitor

As we await the CFPB’s proposed overdraft and nonsufficient funds (NSF) fee rule , the CFPB issued another report, Overdraft and Nonsufficient Fund Fees: Insights from the Making Ends Meet Survey and Consumer Credit Panel. It appears this report was issued to bolster those imminent rulemaking efforts, similar to the consent order with Atlantic Union Bank earlier this month.

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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Why lots of banks are saying goodbye to their insurance agencies

American Banker

Banks large and small are selling some or all of their insurance subsidiaries, enticed by the high prices they're being offered. Here's a rundown of the deals that were struck in 2023.

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WHAMPOA Digital, Wemade create USD 100 mln Web3 fund in Middle East

The Paypers

Singapore-based WHAMPOA Digital has partnered with South Korea-based gaming company Wemade to collaborate on a USD 100 million Web3 fund in the Middle East.

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The women who are bank CEOs

American Banker

Of the 11 women on our list, only one – Citi's Jane Fraser – leads one of the U.S.'s 50 largest banks.

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USD 14 million cross-border e-CNY gold transaction completed in Shanghai

The Paypers

The first cross-border settlement for precious metals using the digital yuan CBDC, known as e-CNY, was completed on 20 December 2023.

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The 2024 Lenders Guide to Automating the Complex Loan

Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.

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Embattled Blue Ridge Bankshares lands $150 million capital infusion

American Banker

Bank investor Kenneth Lehman and investment firm Castle Creek are providing the funds to the Virginia-based bank, whose fintech friendly strategy has gotten it in trouble with regulators. The bank's stock has sunk 70% this year.

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Flipkart to get USD 600 mln from Walmart under new fundraise

The Paypers

India-based ecommerce, Flipkart 's biggest shareholder Walmart , has announced that it has infused about USD 600 million in a new fundraise for the startup.

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TD Bank to pay $15.9 million over duplicate NSF fees

American Banker

The Canadian bank didn't admit liability in the settlement, which is set to go before a court for approval in February.

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Blackstone signs agreement to acquire Sony Payment Services

The Paypers

US-based alternative asset manager Blackstone has signed an agreement to acquire Japan-based Sony Payment Services from Sony Bank.

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Confronting the Change Challenge

Change is difficult, whether in our private or work life. However, without change, growth and learning are difficult not to mention keeping up with the market and staying competitive. We have all worked for or ourselves are the bosses that prefer to keep the status quo. We will discuss how to address the "change challenge" to enable you to be a changemaker and a graceful recipient of change.