Wed.Sep 27, 2023

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FTC lawsuit knocks Amazon on payments play

Payments Dive

The FTC alleged in a lawsuit filed Tuesday against the online retail juggernaut that it maintained a monopoly partly through its checkout process.

Payments 435
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Loan Portfolio Asset Allocation Is About To Cause Problems For Banks

South State Correspondent

Ask most banks how they construct their lending portfolio, and they say that “it is what the market gives them.” That is not a great answer. That level of passivity will likely cause us to lose 75+ banks during the next downturn. Loan portfolio asset allocation should be active. Credit risks are increasing, and a brief window is available to solve problems on the margin.

Lending 195
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Social apps face challenges in implementing shopping tools

Payments Dive

Facilitating digital payments would be a big win for social apps, but regulators are less enthused.

Tools 370
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Can data science capture key insights in news articles?

BankUnderground

Itua Etiobhio, Riyad Khan and Steve Blaxland The volume of information available to supervisors from public sources has grown enormously over the past few years, including unstructured text data from traditional news outlets, news aggregators, and social media. This presents an opportunity to leverage the power of data science techniques to gain valuable insights.

Data 126
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Modern Treasury CEO targets bigger customers

Payments Dive

The digital payment services company brought on a chief revenue officer last year to better serve larger companies, according to CEO Dimitri Dadiomov.

Company 332

More Trending

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TikTok moves to add ‘in-app’ wallet

Payments Dive

The social media app has taken another step toward providing in-app commerce and payments, but may face regulatory resistance.

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Santander wanted my bedbound father to visit his branch on a trolley

TheGuardian

After his account was frozen, the bank would not accept anything except an in-person visit for an identity check My father had a stroke earlier this year and is bedbound and needs 24-hour care. Last month, two online payments from his Santander account were blocked. He was told to call the helpline and asked various security questions. When he was unable to name a recent transaction, his account was locked and he was told he would have to go into the branch for his identity to be verified.

Security 100
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Square adds merchant tools

Payments Dive

Block’s merchant business, facing stiffer competition in the point-of-sale space, has added about a dozen new features for its sellers.

Tools 243
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The Supreme Court should leave CFPB's funding system alone

American Banker

Subjecting the Consumer Financial Protection Bureau to congressional appropriations would throw a wide range of essential regulatory activities into disarray, disrupting the industry and putting consumers at risk.

System 94
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Rhode Island bank agrees to pay $9m over discriminatory lending allegations

TheGuardian

DoJ says Washington Trust engaged in redlining, the racist policy of banks blocking people of color from getting mortgages Washington Trust, the oldest community bank in the US, has agreed to pay $9m to resolve allegations that it engaged in lending discrimination against homebuyers in majority Black and Latino neighborhoods, the Department of Justice has announced.

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The Most Powerful Women in Finance 2023

American Banker

Our annual list of The Most Powerful Women in Finance.

91
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CFPB Launches FCRA Rulemaking to Eliminate Creditor Use of Medical Debt

CFPB Monitor

On September 21, 2023, with limited time to digest the comments received by September 11, 2023 from the request for information regarding medical payment products, the Consumer Financial Protection Bureau (CFPB) started the FCRA rulemaking process. The press release describes a “rulemaking process to remove medical bills from Americans’ credit reports.”.

Report 78
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CFPB finds big jump in mortgage payments and costs due to high rates

American Banker

The Consumer Financial Protection Bureau issued a mortgage report based on statistics from 2022 and is looking for ways to simplify the refinance process while considering changes to mortgage servicing standards.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Bank Automation News’ executives to watch in 2024

BankInovation

Financial institutions have kept their noses to the grindstone this year amid industry turbulence and technological disruption. To cut costs and streamline operations, banks looked to AI to enhance self-service consumer capabilities, improve backend operations and boost developer productivity. Similarly, banks looked to third-party vendors to advance their tech stacks.

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Consumers are expected to keep the U.S. out of recession, Moynihan says

American Banker

Bank of America CEO Brian Moynihan said that consumer activity has slowed throughout the year, but should remain strong enough to position the economy for growth later in 2024.

America 82
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Transactions: Nomura Trust & Banking chooses nCino for cloud migration

BankInovation

Nomura Trust & Banking Co. has chosen nCino to move its operations to the cloud. The Japanese trust bank aims to remove inefficient operations, ensure data security, and integrate and centralize its data by modernizing and moving its operations to the cloud, according to nCino’s Sept. 12 release. The $3.

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The Most Powerful Women in Banking Top Team: Emprise Bank

American Banker

Emprise's innovation and strategy team worked much of the last two years hammering out an infrastructure for the new banking service.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Build, buy, both? A hybrid approach to AI

BankInovation

What will artificial intelligence bring to the financial services industry? This question is becoming less crucial than how financial institutions are approaching AI implementation, development and innovation.

Survey 72
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How banks are using augmented reality

American Banker

Ally Financial and Workers Credit Union say they've successfully infused marketing campaigns with AR to hype their brands and communicate their corporate values even as skeptics question whether customers are clamoring for the technology.

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Thunes expands its Acceptance Network in five Southeast Asian countries

The Paypers

Global payments platform Thunes has announced the expansion of its Acceptance payment network to Indonesia, Malaysia, Philippines, Singapore, and Thailand.

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Out West, businesses are taking out more loans despite recession fears

American Banker

Credit unions and banks are lending more to merchants based in the Western U.S., reflecting trends reported in the Umpqua Bank 2023 Business Barometer and running against broader economic pessimism.

Lending 80
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Infinicept, Datacap to provide an embedded payments solution

The Paypers

Embedded payments provider Infinicept has partnered with hardware and processor-agnostic omnichannel payments company Datacap.

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The Most Powerful Women to Watch 2023

American Banker

Our annual list of The Most Powerful Women to Watch.

79
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Kraken progresses European expansion, secures EU e-money license

The Paypers

Crypto platform Kraken has received authorisation from the Central Bank of Ireland as an e-money institution and has registered with the Bank of Spain as a Virtual Asset Service Provider.

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The Most Powerful Women in Banking Top Teams: TD Bank

American Banker

At TD Bank, the consumer deposits, products, and payments (CDPP) team is in charge of every aspect of the bank's deposit products.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.