Payments Dive
DECEMBER 19, 2023
Beating back fraud can feel “a bit like a vicious circle,” as the industry improves its capabilities and fraudsters pivot, said Tina Eide, an executive vice president focused on fraud at the card issuer.
Perficient
DECEMBER 19, 2023
In today’s competitive landscape, prioritizing customer experience is essential for success, making it crucial for organizations to choose the right professional services partner to help them deliver exceptional experiences that meet customer expectations. This strategic partnership not only requires a firm with technical design expertise but also one that has an understanding of the evolving forces shaping the future of customer experience.
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CFPB Monitor
DECEMBER 19, 2023
Bills have been introduced in the U.S. House of Representatives ( H.R. 4198 ) and the U.S. Senate ( S. 3502 ) to amend the Fair Credit Reporting Act (FCRA) to curtail the practice of trigger leads with mortgage loans. The practice is controversial for both consumers and mortgage industry participants.
Perficient
DECEMBER 19, 2023
In the dynamic realm of investment management, maintaining a competitive edge is paramount. Our client, a dynamic, independent investment management and strategic advisory firm, recognized the rising significance of Environmental, Social, and Governance (ESG) metrics in shaping investment decisions and reporting. ESG became a cornerstone in our client’s investor relations strategy.
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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
ATM Marketplace
DECEMBER 19, 2023
With 2024 fast approaching, it's time to take a look back at the top stories of 2023 for ATM Marketplace.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Jack Henry
DECEMBER 19, 2023
In the ever-evolving landscape of financial services, competition is the one thing that remains constant. If you want your business to grow and succeed, staying ahead of the curve isn’t an option – it’s an absolute necessity. As the year comes to an end, it’s a natural time to reflect on the past and plan for the future.
American Banker
DECEMBER 19, 2023
Visa, Mastercard and Global Payments discuss impacts on customer service, web content, security and more.
BankBazaar
DECEMBER 19, 2023
It’s time to explore a different side of the investment avenue. It’s time for the second article in the series. Welcome back! It’s time we wet our feet again. This time we go ankle-deep into the seas of financial well-being. It’s time for the second article in the series. The new year is just around the corner, and we want to ensure that you are able to surf towards financial freedom by the end of this series, standing on the board.
American Banker
DECEMBER 19, 2023
Digital banking apps such as HMBradley, Greenlight and MoneyLion have either chosen or been forced to find revenue streams beyond their direct-to-consumer business lines.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
CFPB Monitor
DECEMBER 19, 2023
The Consumer Bankers Association has issued the third and fourth blog posts in its four-part “Facts Matter” blog series on how the CFPB’s public statements can mislead market observers by painting a picture of the credit card marketplace that is inconsistent with the CFPB’s October 2023 report (Report) under the Credit Card Accountability Responsibility and Disclosure Act.
American Banker
DECEMBER 19, 2023
Google's $700 million antitrust settlement is part of a series of legal battles that are eroding Big Tech's control over checkout, cracking a door for other transaction processors and the bank-led Paze wallet from Zelle's developers.
CFPB Monitor
DECEMBER 19, 2023
The CFPB announced last week that it has entered into a consent order with Commonwealth Financial Systems, Inc. (Commonwealth), a third-party debt collection company that collects past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs), to resolve Commonwealth’s alleged violations of the Fair Credit Reporting Act and the Fair Debt Collection Practices Act. .
American Banker
DECEMBER 19, 2023
The Cincinnati, Ohio, bank also promoted three other top executives to new roles. All of the changes will be effective in early 2024.
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
CFPB Monitor
DECEMBER 19, 2023
On December 5, 2023, the Supreme Court of the United States in Acheson Hotels, LLC v. Laufer , declined to substantively address a question businesses across the country have been eager to resolve: That is, whether a “tester” plaintiff has standing to sue a public accommodation under the Americans with Disabilities Act (“ADA”), despite having no intention of ever visiting the business. .
American Banker
DECEMBER 19, 2023
The Consumer Financial Protection Bureau ordered U.S. Bank to pay about $21 million for its prepaid debit card program for government benefits, while the Office of the Comptroller of the Currency issued a $15 million fine over similar violations.
CFPB Monitor
DECEMBER 19, 2023
The CFPB recently issued a final rule increasing the asset exemption threshold under the Home Mortgage Disclosure Act (HMDA) and a final rule increasing the asset exemption threshold for the Truth in Lending Act (TILA) requirement to maintain an escrow account for a higher-priced mortgage loan (HPML). Banks, savings associations and credit unions are not subject to HMDA for a calendar year if their assets as of December 31 of the prior calendar year did not exceed an asset threshold.
American Banker
DECEMBER 19, 2023
Allegations of lending discrimination against Navy Federal Credit Union, while as yet unproven, suggest that the rationale for giving credit unions substantial advantages over banks needs to be rethought.
Advertiser: ZoomInfo
In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.
BankInovation
DECEMBER 19, 2023
Card payments network giant Discover Financial Services has named Michael Rhodes as chief executive and president. He is expected to take the helm of the company by March 6, according to a Discover release on Dec. 11.
The Paypers
DECEMBER 19, 2023
UAE-based banking group Emirates NBD has partnered with growth enabler Hub71 to provide modern fintech solutions and advanced banking services to consumers.
BankInovation
DECEMBER 19, 2023
The digital wallet is on its way to becoming the focus of financial well-being for consumers, and financial institutions can lead the charge with AI on their side.
American Banker
DECEMBER 19, 2023
Frequent overdrafters — households that pay more than 10 overdraft fees a year — use the service as a form of credit, the Consumer Financial Protection Bureau said in a report.
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
The Paypers
DECEMBER 19, 2023
Japan-based Mitsubishi UFJ has announced its plans to acquire Australian pension administration company Link Group in a USD 802.7 million deal.
American Banker
DECEMBER 19, 2023
Led by veteran banker Stephen Gordon, Genesis Bank in Newport Beach, California, plans to use the funds pledged by private equity firms and other investors to roll up community banks in the Western U.S.
The Paypers
DECEMBER 19, 2023
Credit aggregation for merchants and lenders Versatile Credit has announced the integration of digital identity solutions provider Prove Identity.
American Banker
DECEMBER 19, 2023
Wealth under management in Miami from Mexico clients alone increased by roughly 10% this year at JPMorgan, with similar gains coming from Argentina, Chile, Peru and several other Latin American nations.
Advertiser: ZoomInfo
As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.
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