Tue.Dec 19, 2023

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Amex EVP weighs in on fraud trends

Payments Dive

Beating back fraud can feel “a bit like a vicious circle,” as the industry improves its capabilities and fraudsters pivot, said Tina Eide, an executive vice president focused on fraud at the card issuer.

Fraud 431
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Perficient Named a Major Player in Two Global IDC MarketScape Reports

Perficient

In today’s competitive landscape, prioritizing customer experience is essential for success, making it crucial for organizations to choose the right professional services partner to help them deliver exceptional experiences that meet customer expectations. This strategic partnership not only requires a firm with technical design expertise but also one that has an understanding of the evolving forces shaping the future of customer experience.

Report 251
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Bills To Curtail Trigger Leads Introduced in Congress

CFPB Monitor

Bills have been introduced in the U.S. House of Representatives ( H.R. 4198 ) and the U.S. Senate ( S. 3502 ) to amend the Fair Credit Reporting Act (FCRA) to curtail the practice of trigger leads with mortgage loans. The practice is controversial for both consumers and mortgage industry participants.

Report 144
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ESG Reporting Revamp: A Success Story

Perficient

In the dynamic realm of investment management, maintaining a competitive edge is paramount. Our client, a dynamic, independent investment management and strategic advisory firm, recognized the rising significance of Environmental, Social, and Governance (ESG) metrics in shaping investment decisions and reporting. ESG became a cornerstone in our client’s investor relations strategy.

Report 221
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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2023 Technology Survey: Strategic Planning Starts Here | FinTalk

Jack Henry

In the ever-evolving landscape of financial services, competition is the one thing that remains constant. If you want your business to grow and succeed, staying ahead of the curve isn’t an option – it’s an absolute necessity. As the year comes to an end, it’s a natural time to reflect on the past and plan for the future.

Survey 97

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The Wealth Odyssey: An Exploration of Share Markets and Mutual Funds

BankBazaar

It’s time to explore a different side of the investment avenue. It’s time for the second article in the series. Welcome back! It’s time we wet our feet again. This time we go ankle-deep into the seas of financial well-being. It’s time for the second article in the series. The new year is just around the corner, and we want to ensure that you are able to surf towards financial freedom by the end of this series, standing on the board.

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CBA concludes blog post series countering CFPB information about CARD Act report

CFPB Monitor

The Consumer Bankers Association has issued the third and fourth blog posts in its four-part “Facts Matter” blog series on how the CFPB’s public statements can mislead market observers by painting a picture of the credit card marketplace that is inconsistent with the CFPB’s October 2023 report (Report) under the Credit Card Accountability Responsibility and Disclosure Act.

Cards 78
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2023's Top 10 ATM headlines: NCR separation, security, bitcoin ATMs lead the way

ATM Marketplace

With 2024 fast approaching, it's time to take a look back at the top stories of 2023 for ATM Marketplace.

ATM 111
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CFPB enters into consent order with third-party collector of medical debts to resolve alleged FCRA and FDCPA violations

CFPB Monitor

The CFPB announced last week that it has entered into a consent order with Commonwealth Financial Systems, Inc. (Commonwealth), a third-party debt collection company that collects past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs), to resolve Commonwealth’s alleged violations of the Fair Credit Reporting Act and the Fair Debt Collection Practices Act. .

Report 78
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Movers and Shakers: Discover appoints Rhodes as new CEO

BankInovation

Card payments network giant Discover Financial Services has named Michael Rhodes as chief executive and president. He is expected to take the helm of the company by March 6, according to a Discover release on Dec. 11.

Cards 74
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SCOTUS keeps issue of “tester” standing alive, dismissing ADA website appeal as moot

CFPB Monitor

On December 5, 2023, the Supreme Court of the United States in Acheson Hotels, LLC v. Laufer , declined to substantively address a question businesses across the country have been eager to resolve: That is, whether a “tester” plaintiff has standing to sue a public accommodation under the Americans with Disabilities Act (“ADA”), despite having no intention of ever visiting the business. .

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Why consumer neobanks are making B2B pivots

American Banker

Digital banking apps such as HMBradley, Greenlight and MoneyLion have either chosen or been forced to find revenue streams beyond their direct-to-consumer business lines.

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CFPB Adjusts HMDA and HPML Asset Exemption Thresholds

CFPB Monitor

The CFPB recently issued a final rule increasing the asset exemption threshold under the Home Mortgage Disclosure Act (HMDA) and a final rule increasing the asset exemption threshold for the Truth in Lending Act (TILA) requirement to maintain an escrow account for a higher-priced mortgage loan (HPML). Banks, savings associations and credit unions are not subject to HMDA for a calendar year if their assets as of December 31 of the prior calendar year did not exceed an asset threshold.

Lending 78
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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How the courts are sparking an app store payments war

American Banker

Google's $700 million antitrust settlement is part of a series of legal battles that are eroding Big Tech's control over checkout, cracking a door for other transaction processors and the bank-led Paze wallet from Zelle's developers.

Google 85
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Future of finance: The digital wallet

BankInovation

The digital wallet is on its way to becoming the focus of financial well-being for consumers, and financial institutions can lead the charge with AI on their side.

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U.S. Bank ordered to pay $36 million for COVID-era benefits issues

American Banker

The Consumer Financial Protection Bureau ordered U.S. Bank to pay about $21 million for its prepaid debit card program for government benefits, while the Office of the Comptroller of the Currency issued a $15 million fine over similar violations.

Cards 78
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Emirates NBD and Hub71 to accelerate fintech innovation

The Paypers

UAE-based banking group Emirates NBD has partnered with growth enabler Hub71 to provide modern fintech solutions and advanced banking services to consumers.

Fintech 74
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It Takes Two to Tango

With automation, you’ll reduce errors and save valuable time, allowing you to focus on what really matters: strategic analysis and insightful decision-making. Picture accurate financial reports ready at your fingertips, giving you the confidence to tackle business challenges head-on. Embracing automation not only boosts productivity but also elevates your role from number cruncher to closing rockstar.

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Time to call credit unions' shield of legitimacy into question

American Banker

Allegations of lending discrimination against Navy Federal Credit Union, while as yet unproven, suggest that the rationale for giving credit unions substantial advantages over banks needs to be rethought.

Lending 75
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Daon launches xSentinel to fight voice deepfakes

The Paypers

Digital identity trust company, Daon , has recently announced that it will add its xSentinel solution in Australia and New Zealand to fight against synthetic audio attacks.

Company 41
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How generative AI is upending tech at big payment companies

American Banker

Visa, Mastercard and Global Payments discuss impacts on customer service, web content, security and more.

Company 91
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Yonder extends partnership with GoCardless

The Paypers

UK-based credit card company Yonder has extended its collaboration with bank payments company GoCardless through the integration of Variable Recurring Payments (VRPs).

Cards 41
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The 2024 Lenders Guide to Automating the Complex Loan

Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.

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CFPB report finds overdraft, NSF services are used as a type of credit

American Banker

Frequent overdrafters — households that pay more than 10 overdraft fees a year — use the service as a form of credit, the Consumer Financial Protection Bureau said in a report.

Report 73
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Mitsubishi UFJ to acquire Link Group

The Paypers

Japan-based Mitsubishi UFJ has announced its plans to acquire Australian pension administration company Link Group in a USD 802.7 million deal.

Groups 45
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Fifth Third CEO Tim Spence adds chairman title

American Banker

The Cincinnati, Ohio, bank also promoted three other top executives to new roles. All of the changes will be effective in early 2024.

Ohio 81
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Volt partners with ekko

The Paypers

Global real-time payments platform Volt has partnered with embedded sustainability fintech ekko in order to support the removal of plastic bottles from the ocean.

Fintech 41
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Confronting the Change Challenge

Change is difficult, whether in our private or work life. However, without change, growth and learning are difficult not to mention keeping up with the market and staying competitive. We have all worked for or ourselves are the bosses that prefer to keep the status quo. We will discuss how to address the "change challenge" to enable you to be a changemaker and a graceful recipient of change.