Fri.Oct 11, 2024

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A Tailored Experience: The North Star of Business Banking

Jack Henry

Small business accounts ‒ widely regarded as a source of stable deposits, loans, and fee income ‒ have long been a cornerstone for many community and regional banks. Yet only 29% of businesses feel their bank truly understands their specific needs.

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Stripe partners with Nvidia, Pepsi and Rivian

Payments Dive

The payments software provider announced a slew of new partnerships on Wednesday, also with Amazon and AMC Networks.

Software 396
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Learn the 7 shields of ATM security

ATM Marketplace

A webinar on ATM Marketplace discussed the seven shields of ATM security.

ATM 106
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Treasury official calls for new regulatory framework

Payments Dive

The department’s undersecretary for domestic finance, Nellie Liang, suggested state oversight of money transmitters was outdated in an era of electronic payments.

Payments 273
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Survey finds small business confidence on upswing

American Banker

While companies trust banks and typically maintain their core relationship with them, the industry's dominant position is hardly set in stone, experts say.

Survey 87

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First-ever redlining order against a credit union delivers jolt

American Banker

A Philadelphia-area credit union's landmark redlining settlement with the Department of Justice has prompted strong responses from the industry's regulator and its leading trade group.

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Alaska Airlines selects Sift to mitigate fraud and manage chargeback disputes

The Paypers

Sift , an AI fraud protection platform that secures digital trust, has been selected by Alaska Airlines to mitigate payment fraud and manage chargeback disputes, while optimising the customer experience.

Alaska 69
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JPMorgan Chase earnings hit by credit costs

American Banker

The megabank's provisions for credit losses more than doubled from a year ago, while net income fell 2%

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Grasshopper Bancorp to acquire Auto Club Trust

The Paypers

Grasshopper Bancorp and Auto Club Trust have announced that they have entered into a definite merger agreement, expected to close in the first half of 2025.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Wells Fargo profit falls after debt investment restructuring

American Banker

The San Francisco bank posted a $447 million net loss on its debt securities and saw net interest income drop 11%.

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tbi bank launches its technology hub in Turkey

The Paypers

tbi bank has revealed plans to launch its own tech hub, aimed at developing and integrating its services while broadening access to the international market.

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Banker-led group shares advice on gen AI's hallucinations, other risks 

American Banker

Experts at Citi, Morgan Stanley and the London Stock Exchange have written a governance framework banks can use to mitigate the risks of generative AI.

Groups 78
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Bowman: Credit unions, nonbanks should be subject to same regulatory expectations as banks

ABA Community Banking

Credit unions and other nonbanks should be subject to the same regulatory and supervisory expectations as banks if they are engaged in the same activities, Federal Reserve Governor Michelle Bowman said. The post Bowman: Credit unions, nonbanks should be subject to same regulatory expectations as banks appeared first on ABA Banking Journal.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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A new calculus for challenging regulatory enforcement actions

American Banker

The Supreme Court ruled this year that companies facing civil money penalties have the right to request a jury trial. The ruling is going to change the way regulators and companies think about enforcement actions.

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CDFI Fund guarantees $498M in bond funding for projects in low-income communities

ABA Community Banking

The CDFI Fund announced an agreement to issue three guarantees worth $498 million under the CDFI Bond Guarantee Program, the largest amount in the program's history. The post CDFI Fund guarantees $498M in bond funding for projects in low-income communities appeared first on ABA Banking Journal.

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First-ever redline order against a credit union shocks industry

American Banker

Citadel Federal Credit Union's $6.5 million deal with the Justice Department settles allegations of discriminatory lending around Philadelphia. It was the DOJ's first-ever redlining order against a credit union.

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Banked acquires Australian fintech Waave

The Paypers

Pay by Bank provider Banked has announced the acquisition of Australian payment technology firm Waave , establishing a partnership with Chemist Warehouse as well.

Fintech 50
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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Slower Payments?

Tomorrow's Transactions

I’ve just received a cheery email from my credit card provider entitled, “We’re improving your fraud protection.” I assume it is from them: it arrived amongst a barrage of emails telling me not believe what I read in emails. When online scamming was in its infancy, you could spot the difference but, as fraudsters’ skills,… Continue reading Slower Payments?

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FreedomPay teams up with Stripe to optimise how enterprises unify commerce

The Paypers

FreedomPay has partnered with Stripe to allow enterprises to leverage the latter's solutions for online and in-person payments together with their existing commerce tools.

Tools 45
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Four Fresh Trends That Will Flip Bank Marketing in 2025

The Financial Brand

This article Four Fresh Trends That Will Flip Bank Marketing in 2025 appeared first on The Financial Brand. Marketing to Gen Alpha through their millennial parents is just one example of how strategies will be changing. This article Four Fresh Trends That Will Flip Bank Marketing in 2025 appeared first on The Financial Brand.

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EPC releases the first version of the VoP scheme rulebook

The Paypers

The European Payments Council (EPC) has announced the launch of the first version of the Verification of Payee (VoP) scheme rulebook developed to minimise fraud and increase trust in payments.

Fraud 45
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Can Banks Fix Our Stubborn CX Shortfall Versus Customer Expectations?

The Financial Brand

This article Can Banks Fix Our Stubborn CX Shortfall Versus Customer Expectations? appeared first on The Financial Brand. The need for deeper customer understanding is almost universally embraced. So why do so many banks struggle to deliver? This article Can Banks Fix Our Stubborn CX Shortfall Versus Customer Expectations? appeared first on The Financial Brand.

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ClearCourse acquires B2B ecommerce platform Gob2b

The Paypers

Software and embedded payment solution provider for SMEs, ClearCourse has announced its decision to acquire the B2B ecommerce platform GOb2b.

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Former RBC exec Ahn gets new job; Citi's Raghavan shakes up team

American Banker

Canaccord Genuity Group hires Nadine Ahn, who was fired from Royal Bank of Canada in April; Citigroup establishes a new banking executive team to oversee its commercial and investment banking work under Vis Raghavan; and more in this week's banking news roundup.

Groups 52
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Multitude Bank expands footprint with stake acquisition in Lea Bank

The Paypers

Multitude has announced that its subsidiary, Multitude Bank , has acquired a 9.9% stake in Lea Bank ASA, a digital bank focused on consumer financing in the Nordic countries and Spain.

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.