Fri.Oct 27, 2023

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Gen Z panel shares 5 rules for success

ATM Marketplace

What does Gen Z actually want from banks and businesses? A panel of Gen Zers discussed what they look for.

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Wex buys Payzer for $250M

Payments Dive

The purchase continues a spate of payments industry acquisitions this month, and will let the fleet management services company cross-sell more software.

Software 448
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DOJ Redlining Consent Order With Ameris Bank

CFPB Monitor

Recently the U.S. Department of Justice (DOJ) entered into a proposed consent order with Ameris Bank to resolve allegations of redlining from 2016 through 2021 in majority Black and Hispanic areas in the Bank’s Jacksonville, Florida assessment area under both the Equal Credit Opportunity Act (ECOA) and Fair Housing Act. In conjunction with the announcement of the proposed consent order, Attorney General Merrick Garland provided an update on the DOJ’s Combating Redlining Initiative that was launc

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SEC investigates Discover card pricing issue

Payments Dive

The error, first disclosed by the company in July, affected merchants and merchant acquirers.

Cards 433
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Russia raises interest rate to 15% after steep climb in inflation

TheGuardian

Two-point rate rise surprises analysts as central bank blames 6.6% inflation on consumer demand Business live – latest updates Russia’s central bank has increased interest rates by more than expected to 15% after the war-torn economy suffered a steep rise in inflation. The economy’s limited capacity to respond to an increase consumer demand was blamed by the bank for the rise in inflation to 6.6% in October from 6% in the previous month.

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Bridging the Financing Gap | Bridge Lending Guide

Commercial Lending USA

Bridge lending is a crucial financial instrument that helps in the execution of real estate deals and business projects. It functions as a transitional financial bridge, closing the gap between an immediate need for money and the more permanent financing that may be forthcoming.

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Ingenico, Jifiti partner to offer payment options

Payments Dive

The payments acceptance company is racking up partnerships to expand services under Worldline ownership.

Payments 221
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CFPB Issues Biennial CARD Act Report to Congress

CFPB Monitor

On October 25, 2023, the Consumer Financial Protection Bureau (CFPB) released its sixth consumer credit card market biennial report to Congress as required under the Credit Card Accountability Responsibility and Disclosure Act (CARD Act). The report focuses on industry market dynamics, use of credit, cost of credit, availability of credit, and issuer practices.

Cards 88
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Brex exec straddles CFO, COO roles

Payments Dive

As C-suite responsibilities change, the gap between roles such as the CFO and chief operating officer is narrowing.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Banks are using real-time fraud detection for slower payments

American Banker

JP Morgan Chase and Carver Federal Savings are applying fast-acting security tools more broadly — regardless of how fast the transaction is.

Fraud 81
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Attorney General Merrick Garland Remarks on the DOJ’s Success in Combating Redlining

CFPB Monitor

On October 19, 2023, the Department of Justice (DOJ) announced that its Combating Redlining Initiative has resulted in over $107 million in relief for communities adversely affected by lending discrimination by mortgage lenders. This comes on the same day DOJ announced its $9 million settlement with Ameris Bank, it’s most recent redlining case.

Lending 78
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NatWest shares plunge after bank downgrades profit outlook

TheGuardian

Competition for savers’ cash is putting pressure on its finances, says group NatWest decision to close Farage’s accounts was lawful – report Business live – latest updates NatWest has downgraded its profitability outlook and warned that competition for savers’ cash is putting pressure on its finances, sending its shares plunging. Investors were spooked by a predicted drop in the bank’s net interest margin (NIM), which accounts for the difference between what is charged for mortgages and paid on

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California DFPI Finalizes Regulations Governing Student Loan Servicers

CFPB Monitor

On October 13, 2023, the California Department of Financial Innovation (DFPI) published final regulations implementing the Student Loan Servicing Act (“SLSA”) and the Student Loans: Borrower Rights Law. The final regulations are the culmination of two sets of proposed regulations from the DFPI, which we previously covered here. The final regulations become effective January 1, 2024.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Capital One technology drives business growth

BankInovation

Capital One’s technological advances allowed the bank to expand underwriting, modeling and marketing in the third quarter of 2023. “Our modern technology capabilities are generating an expanding set of opportunities across our businesses,” Chief Executive Richard Fairbank said during the bank’s Q3 earnings call Thursday.

Capital 74
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Capital One cautiously optimistic that consumer credit is stabilizing

American Banker

The credit card company has been seeing late payments and charge-offs jump following the stellar credit trends of the pandemic. But there were signs last quarter that the picture has started to stabilize.

Capital 74
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NatWest using data, tech to boost client experience

BankInovation

NatWest is looking to customer data to drive deposits amid uncertain macroeconomic conditions. The $890 billion bank is dealing with inflationary pressures and working to reduce costs. Technology is part of the strategy, Chief Executive Paul Thwaite said during the bank’s third-quarter earnings call today.

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Amazon reports strong results, touts AI initiatives

American Banker

Large language models were a big part of the discussion during the company's earnings call on Thursday.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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Tech giants put gen AI to work in Q3

BankInovation

Amazon, Google, IBM and Microsoft remained steadfast in their commitment to AI investment as cloud revenue continued to rise across the board in the third quarter.

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Banks are excited about AI, but that doesn't mean they're using it

American Banker

Bankers show a lot of interest in advanced AI, as well as a daunting list of challenges, according to American Banker's innovation readiness survey.

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Citi used generative AI to read 1,089 pages of new capital rules

BankInovation

Citigroup Inc. is planning to grant the majority of its over 40,000 coders access to generative artificial intelligence as Wall Street continues to embrace the burgeoning technology.

Capital 69
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Itaú Unibanco and Inswitch introduce Pix no mundo

The Paypers

Itaú Unibanco and Inswitch have launched Pix no mundo, a solution that allows Brazilians abroad to use the Pix payment system for purchases and transactions across Latin America.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Why Cullen/Frost remains full speed ahead on growth

American Banker

The San Antonio bank reported a 14% increase in noninterest expenses and a 7% jump in loans. "We're not trying to be successful by shrinking," said CEO Phil Green.

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Railsr returns after GBP 20 million funding round

The Paypers

UK-based Embedded Finance platform Railsr has restarted its operation after raising GBP 20 million in a funding round.

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Amid payments innovations, Fed's Barr says old systems need love too

American Banker

The Federal Reserve's vice chair for supervision said FedNow and digital currencies are important areas for research, but not at the expense of legacy systems like cash and debit.

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Featurespace launches TallierLTM

The Paypers

Featurespace , an enterprise-grade technology provider that prevents fraud and financial crime, has launched TallierLTM, a Large Transaction Model (LTM).

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.