May, 2020

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The Impact of the COVID-19 Pandemic on Financial Inclusion

Chris Skinner

I spent some time recently chatting with Joanne Dewar, Chief Executive Officer, Global Processing Services (GPS). I spotted GPS a while ago, and blogged about how they worked with Monzo, Starling, Revolut and more last October. Anywho, Joanne wrote a brilliant piece on the Nasdaq website the other day, which … The post The Impact of the COVID-19 Pandemic on Financial Inclusion appeared first on Chris Skinner's blog.

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Open Banking—lessons in technology, security and APIs

Accenture

As I mentioned in my last post, the journey to Open Banking has been long and full of challenges for most banks in Europe. One of the main reasons it took so long to define the Regulatory Technical Standards (RTS) is the challenge around technology and the development of the necessary application program interfaces (APIs)…. The post Open Banking—lessons in technology, security and APIs appeared first on Accenture Banking Blog.

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How remote tellers may change the banking experience

Payments Dive

RBR associate Daniel Dawson explains why video banking may provide a solution for financial institutions concerned about social distancing when they finally reopen.

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Why self-service banking is essential in a post-pandemic world

ATM Marketplace

ATM Marketplace spoke with Simon Powley, head of global advisor consultant services with Diebold Nixdorf, on how self-service and omnichannel banking will affect financial institutions post-pandemic.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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What happens to customers who don’t want digital?

Chris Skinner

Living in a digital world, it’s hard to imagine being disconnected. Yet, some people are. According to a recent survey by Which? Magazine, four percent of consumers don’t have a mobile phone. Personally, I cannot imagine living without a mobile phone, but some people are happy to be off the … The post What happens to customers who don’t want digital?

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Battling fraud amid COVID-19

Payments Dive

COVID-19 has let to millions of consumers transitioning to online e-commerce purchases as retail stores have been forced to close or shift to delivery and pickup. At the same time, consumers and merchants are increasingly exposed to a new level of fraud as bad actors are finding new methods and targets to take advantage of the online shift.

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An Update to Our CRE Credit Portfolio Forecast

South State Correspondent

In past articles, we discussed a proposed Coronavirus stress test under CCAR ( HERE ) and provided our COVID-19 probabilities of default and loss given defaults for a model bank portfolio ( HERE ). In this article, we update our CRE modeling and take a deeper dive into loan-level analysis in order to help banks triage and manage both individual credits and their portfolio-level reserves.

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Virtual Tellers And Workhorse ATMs: Banking’s New (Digital-First) Normal

PYMNTS

The prospect of restarting the economy of bringing all manner of everyday life in the U.S. back to some semblance of “normal” has challenges — and opportunities for banks, especially community banks and credit unions. The challenge lies with serving the needs of the individual who may be hesitant to go back to the old ways of banking — of walking up to teller windows, of handling cash in envelopes.

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What’s the point of an office?

Chris Skinner

There are lots of headlines and articles talking about the end of the office. You think about it, and it kind of makes sense. In a digital age, why do we have to go to a physical office? Why do we all cram ourselves into buses, cars and trains every … The post What’s the point of an office? appeared first on Chris Skinner's blog.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Two Perficient Colleagues Recognized in CRN’s 2020 Women of the Channel

Perficient

Perficient is excited to announce that CRN ® , a brand of The Channel Company , has named Lynn Brading , director of Digital Experience Alliances, and Liz Stuart , alliance director for Emerging Solutions, to its esteemed 2020 Women of the Channel list! “We are honored that CRN has recognized these two women as thought leaders in the IT channel, and we commend them for this achievement,” said Jeff Davis , chairman and CEO, Perficient.

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Building a digital monetary authority for a digital age

Accenture

Central banks’ key functions have remained largely unaltered since the first such institution was established in Sweden in the mid-17th century. These include setting monetary and financial policy, acting as lenders of last resort, ensuring the stability of the financial system and supervising the financial industry. The pace of digitally driven change throughout the financial….

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Diebold Nixdorf talks the future of self-service banking after COVID-19

Payments Dive

Simon Powley, head of global advisory consultant services with Diebold Nixdorf, addresses how self-service and omnichannel banking will affect financial institutions following the COVID-19 pandemic.

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15 Items That Will Trip Your Borrowers Up in The New PPP Forgiveness Application

South State Correspondent

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Demand For Faster Payments Skyrockets

PYMNTS

If you want to know how consumers feel about faster payments, talk to the millions of Americans who still have not received stimulus money as of mid- to late-May. The U.S. real-time payments void has hurt commerce, too, as PYMNTS research finds that close to 39 percent of small to mid-sized businesses (SMBs) have reduced payrolls to help relieve cash flow stress, and nearly 30 percent simply went under.

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The future of payments post-pandemic (free research report)

Chris Skinner

During this quite period of time, it’s a good time for reflection and I was lucky enough to be commissioned to produce some research on how European FinTech influencers see the future of payments post-pandemic. I’m releasing the report today and here’s the opening summary: When the Covid-19 pandemic hit … The post The future of payments post-pandemic (free research report) appeared first on Chris Skinner's blog.

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Getting Patients to Come Back: Salesforce Revenue Recovery for Healthcare Providers

Perficient

From crisis to recovery, healthcare providers have been on the front lines for months, protecting the health, safety and well-being of communities nationwide. But as restrictions are lifted and doors are reopened, there’s another big challenge on the horizon for many healthcare systems. The big question: when will patients come back – and how quickly?

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Next-gen central banking | Pillar 1: Harness the power of data

Accenture

Our first post identified five areas central banks should focus on to become the digital regulators of tomorrow. Let’s take a closer look at the first pillar. Pillar 1: Harness the power of data Most central banks base their decisions on traditional information flows, yet these can suffer from a range of issues: much data…. The post Next-gen central banking | Pillar 1: Harness the power of data appeared first on Accenture Banking Blog.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Uber, Grubhub merger would scramble food delivery platforms

Payments Dive

A proposed merger between Uber and Grubhub would have profound implications on an already hyper-competitive food delivery industry in the U.S., potentially putting added pressure on small, independent restaurants.

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How to Set Up For PPP Forgiveness

South State Correspondent

As you wind down and clean up Round 2 of the Paycheck Protection Program (PPP) and before you produce your 1502 report to the SBA, it now merits thinking about how to best set up for the wave of forgiveness work that starts immediately after funding. Obtaining forgiveness is critical to both the bank and the borrower as it increases profitability, enhances cash flow, aids in liquidity and removes the risk for both parties.

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Alabama Reopens And COVID-19 Cases Soar 300 Pct Month Over Month

PYMNTS

After Alabama reopened on May 1, the state has seen coronavirus cases surge by 300 percent month over month, with intensive care units (ICUs) at less than 4 percent capacity remaining and medical workers “exhausted physically and mentally,” Montgomery Mayor Steven Reed said on CNBC. Reed said his region has “improved marginally,” but that it is “not enough to get us out of this crisis moment.” “We can manage it, but we can’t sustain the trend that

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Build, Buy or Transform the Bank?

Chris Skinner

I was recently watching an online poll that asked the best way for a traditional bank to compete with the new digital banks. Should they build a new bank, buy a digital bank competitor, or transform the old bank? The vote was split fairly equally between all three choices after … The post Build, Buy or Transform the Bank? appeared first on Chris Skinner's blog.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Auditing With Spring Data JPA

Perficient

Auditing with Hibernate Envers is a small thing to implement but is the easiest way to audit persistent data in a Spring Boot application. However, Envers is opinionated and may not meet data auditing requirements for your organization, such as audit table schema design or content. Spring Boot applications that require more flexible auditing capabilities can implement auditing using Spring Data JPA.

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Navigating the Open Banking journey

Accenture

European banks have, over the last two years, been navigating an interesting and complicated journey into the world of Open Banking and PSD2. Here at Accenture, we have gained extensive Open Banking experience working with more than 50 banks globally. We’ve helped them to overcome business, technology and operating model challenges and we’ve recommended best….

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Banks rethink branch operations on back side of COVID-19 threat

Payments Dive

Major banks are reviewing plans to relaunch branch operations after the peak of the COVID-19 pandemic in the U.S., but executives and experts say some key changes in bank operations will likely continue going forward.

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SMB banking startups pivot platforms for PPP 

Bank Innovation

Banking platforms aimed at small businesses are tweaking their offerings to accommodate clients scrambling for Small Business Administration Paycheck Protection Program loans.? “As soon as we saw the PPP was moving, we made a pipeline between us and Radius [Bank] to allow our customers to get into the queue for loans,” said Eytan Bensoussan, co-founder […].

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.