February, 2021

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Hone Your Edge: Why Digital Fluency is Key to Banking Performance

Accenture

Which musical artist has had the longest-running streak at the top of the Billboard Hot 100 list? If you guessed The Beatles, Madonna or Prince, guess again. The answer: Lil Nas X. The singer-rapper holds the record with “Old Town Road.” If you’ve heard the song, you’ll curse me for getting it stuck in your….

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PPP Headaches: As Anti-Fraud Efforts Continue, Borrowers & Lenders Face Challenges

Abrigo

Moves to validate applicants create complaints The SBA is urging patience as it works to assist lenders with resolving "holds" on applications. You might also like this webinar: "Detecting PPP Fraud: Optimizing Your AML Solution". register. Takeaway 1 To prevent the kind of fraud that plagued the Paycheck Protection Program in 2020, the SBA has put new measures in place that have created challenges.

Fraud 195
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Online Shopping Trends: Mobile Payments Are Mighty

Payments Dive

The holiday online shopping trend jumped from over 13% in 2019, to nearly 20% in 2020, according to Mastercard. Jordan Reynolds leads the e-Commerce and Marketplace verticals at Ekata. He shares data and insight on how 2020 may have changed shopping forever

Trends 470
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Why Exposing Targeted Search Results Pages Can Be SEO Gold – Here’s Why #259

Perficient

Many SEOs strongly believe that you never want to expose your search pages to indexation. Is that a myth? In this episode of the?award-winning Here’s Why digital marketing video series, Eric Enge and John Dietrich reveal that there are cases where exposing a targeted group of search pages for indexation makes a lot of sense for SEO. ? ? ? ?. Don’t miss a single episode of Here’s Why.

Video 572
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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5 Things To Watch In The Changing CPG Landscape

PYMNTS

The consumer packaged goods (CPG) industry had a banner year in 2020, as homebound consumers upped their consumption of toilet paper, paper towels, cleaning supplies, canned goods, laundry detergent and snack foods. But what happens in 2021, as the vaccine gets out into circulation and consumers start getting back out there — returning to their offices, going out to eat and even hopping on airplanes and traveling to new destinations?

Branding 290

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Sibos podcast: Top 10 banking trends for 2021

Accenture

As the calendar turns to another , one of the things I look forward to is putting together my annual Top 10 Banking Trends report. It’s a chance to connect with colleagues and clients and reflect on what the year gone by means for the year ahead in the banking industry and then capture that…. The post Sibos podcast: Top 10 banking trends for 2021 appeared first on Accenture Banking Blog.

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Countdown to CECL: A Timeline for Community Banks

Abrigo

Preparing for 2023 While community banks have until 2023 until they must comply with CECL, there is likely less time than expected. . 2023 CECL Deadline? Steps to Take This Year WATCH Webinar. Takeaway 1 "Analysis paralysis" and the pandemic have put CECL on the backburner for many CFIs. Takeaway 2 CFIs getting started with CECL should consider possible partnerships and assess their data.

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Virginia-based bank provides Bitcoin access at ATMs

Payments Dive

Virginia-based Blue Ridge Bank is partnering with ATM operator BluePoint ATM Solutions and Bitcoin ATM software provider LibertyX to facilitate access to the cryptocurrency. This announcement comes as banks and regulators appear to be warming to digital assets, and as Bitcoin continues to gain value and attention.

Virginia 468
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How Managed Services Can Take You to the Cloud

Perficient

You need to modernize a legacy application. You’ve looked at it from every angle you can and there’s no way around it. New features are very difficult to deploy, patching is near impossible and is leading to downtime, and security and compliance standards are becoming harder and harder to meet. You need to modernize your application and move it to the cloud.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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VisaNet +AI Adds Predictive Element To Processing And Settlements

PYMNTS

Within financial services, artificial intelligence (AI) is typically deployed in various efforts to identify and stop fraud. But advanced technologies can also be leveraged to help financial institutions (FIs) operate more efficiently, improving the end-to-end payments experience for their consumers. It’s that holistic approach that has driven Visa ’s expanded AI initiative announced Tuesday (Feb. 2).

Data 279
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Synthetic IDs are key to solving fraud’s whack-a-mole game

Payments Source

Credit card and bank account fraud have soared during the pandemic, with fraudsters intercepting consumer data via retail and banking disruptions and worsening synthetic ID fraud.

Fraud 173
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Open Banking—Request to Pay’s potential to deliver huge value

Accenture

With COVID continuing to impact economies and incomes across the world, there is a need for flexible and transparent payments solutions that put both payer and payee in control of their payments. The significant decline in regular payments arrangement across multiple industries during the pandemic emphasises this need even further. Businesses in the UK are….

Industry 476
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First Draw PPP Loan Increases: 5 Borrowers Who May Be Eligible

Abrigo

Qualifying for PPP Loan Increases Only certain borrowers may apply for more money tied to an earlier PPP loan. Beyond PPP: Use the momentum to grow your institution read the whitepaper. Takeaway 1 The PPP this round has more options for borrowers to request an increase. Takeaway 2 Borrowers who returned or repaid part of a loan or who did not accept the full amount may be eligible.

Lending 195
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Examining ingredients of a successful mobile payments solution

Payments Dive

With a robust and secure mobile payment solution, consumers are more likely to get on board and embrace mobile payment technology.

Mobile 397
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How Amazon will Likely Influence Your B2B Marketplace Strategy

Perficient

Amazon is one of the largest marketplaces that we as consumers have ever seen. With that, Amazon has primarily focused on a direct to consumer structure and caters more to end-user customers vs. the traditional B2B channel; that is, until a few years ago when the ecommerce titan really put some weight behind its B2B strategy– and boy has it made some waves.

Strategy 539
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Healthcare Rx: Flexible Payment Systems Drive Positive Patient Experience

PYMNTS

Although the U.S. healthcare system is lauded for providing the best, most advanced care in the world, when it comes to the payments practices being used with much of that industry, honorable mention might be a more fitting rank. This, despite the fact that consumers are not only accustomed to modern, seamless payments in almost every aspect of their lives, but studies show 1 in 4 patients say they’d switch to another provider or doctor that offered more payment options and a better patient expe

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Why faster payments are critical to the gig economy

Payments Source

More people are joining the gig economy, and a major driver of this trend — particularly for those working multiple gigs — is a need for faster access to cash to meet expenses.

Meeting 172
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Financial Services firms turn to data ethics to manage digital risks

Accenture

In 2019, the California-based lender loanDepot made headlines when it managed to offer an end-to-end digital mortgage that closed in just 8 days, more than 80 percent faster than the 45-day industry average.1 Digital solutions enable this kind of agility at scale, but individual and societal risks can also scale in digital systems. For instance,…. The post Financial Services firms turn to data ethics to manage digital risks appeared first on Accenture Banking Blog.

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How Diversified Revenue Streams Impact Ag Borrowers

Abrigo

Diversifying revenue streams With the recent impacts of COVID-19, ag and financial partners alike are turning their attention to diversified income streams for financial stability. You might also like this webinar, How the 2021 Roadmap for Producers will Influence Ag Lending. WATCH . Takeaway 1 To make their land more profitable, farmers are taking advantage of renewable energy resources.

Lending 195
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Buy Now Pay Later: Why Millennials and Gen Zs are crazy for split payment options

Payments Dive

Buy Now and Pay Later has become a trend during 2020 and looks like, given the appeal it has for Millennials and Gen Z's it will be part of the payments industry in the future. Chaim Lever, co-founder of Four, a split-payment platform, shares his thoughts on why especially these two groups prefer to buy now and pay later.

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How A Power Platform COE Can Help Your Makers and Your Business

Perficient

The following is the third in a series of blogs about how a center of excellence can help you unlock the potential of your people and Power Platform. So far in this series, we’ve looked at the maker movement and why Power Platform can enable the makers in your company to make a real difference to your business processes. As we noted in the last blog, the tools Power Platform includes can be crucial to enabling your makers, with Power Apps and Power Automate enabling them to not just build applic

Tools 531
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Fast Action: Tennessee Sportsbook Bets Service Quality On Instant Payments

PYMNTS

Michael Jordan is mostly known for one thing: basketball. And as he once said about hoops, “You miss 100 percent of the shots you don’t take.” But perhaps his best quote comes from his other pastime, gambling: “I want people to understand, gambling is not a bad thing if you do it within the framework of what it’s meant to be, which is fun and entertaining.”.

Tennessee 262
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The cashless Super Bowl is coming three years early

Payments Source

Visa and partners fast-tracked the big game's digital overhaul as the pandemic caused a sharp spike in demand for contactless payments.

Payments 167
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How Can HR Boost Your Bank’s Performance?

Accenture

Even before the COVID-19 pandemic, the nature of work was changing. Automation and AI were forcing organizations to consider how they would address a growing skills gap; people wanted to work for organizations that operate and lead responsibly; and flexibility was increasingly a tool for recruiting and retaining workers.

Tools 398
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Modernising IT and security in financial services with visibility

Bobsguide

In recent years, the financial services (FS) industry has gone through transformative changes to embrace digitalisation and keep up with customers’ ever evolving expectations when it comes to the online experience.

Security 167
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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.