February, 2021

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Hone Your Edge: Why Digital Fluency is Key to Banking Performance

Accenture

Which musical artist has had the longest-running streak at the top of the Billboard Hot 100 list? If you guessed The Beatles, Madonna or Prince, guess again. The answer: Lil Nas X. The singer-rapper holds the record with “Old Town Road.” If you’ve heard the song, you’ll curse me for getting it stuck in your….

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Online Shopping Trends: Mobile Payments Are Mighty

Payments Dive

The holiday online shopping trend jumped from over 13% in 2019, to nearly 20% in 2020, according to Mastercard. Jordan Reynolds leads the e-Commerce and Marketplace verticals at Ekata. He shares data and insight on how 2020 may have changed shopping forever

Trends 470
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Why Exposing Targeted Search Results Pages Can Be SEO Gold – Here’s Why #259

Perficient

Many SEOs strongly believe that you never want to expose your search pages to indexation. Is that a myth? In this episode of the?award-winning Here’s Why digital marketing video series, Eric Enge and John Dietrich reveal that there are cases where exposing a targeted group of search pages for indexation makes a lot of sense for SEO. ? ? ? ?. Don’t miss a single episode of Here’s Why.

Video 572
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5 Things To Watch In The Changing CPG Landscape

PYMNTS

The consumer packaged goods (CPG) industry had a banner year in 2020, as homebound consumers upped their consumption of toilet paper, paper towels, cleaning supplies, canned goods, laundry detergent and snack foods. But what happens in 2021, as the vaccine gets out into circulation and consumers start getting back out there — returning to their offices, going out to eat and even hopping on airplanes and traveling to new destinations?

Branding 290
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Synthetic IDs are key to solving fraud’s whack-a-mole game

Payments Source

Credit card and bank account fraud have soared during the pandemic, with fraudsters intercepting consumer data via retail and banking disruptions and worsening synthetic ID fraud.

Fraud 173

More Trending

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Sibos podcast: Top 10 banking trends for 2021

Accenture

As the calendar turns to another , one of the things I look forward to is putting together my annual Top 10 Banking Trends report. It’s a chance to connect with colleagues and clients and reflect on what the year gone by means for the year ahead in the banking industry and then capture that…. The post Sibos podcast: Top 10 banking trends for 2021 appeared first on Accenture Banking Blog.

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Virginia-based bank provides Bitcoin access at ATMs

Payments Dive

Virginia-based Blue Ridge Bank is partnering with ATM operator BluePoint ATM Solutions and Bitcoin ATM software provider LibertyX to facilitate access to the cryptocurrency. This announcement comes as banks and regulators appear to be warming to digital assets, and as Bitcoin continues to gain value and attention.

Virginia 468
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How Managed Services Can Take You to the Cloud

Perficient

You need to modernize a legacy application. You’ve looked at it from every angle you can and there’s no way around it. New features are very difficult to deploy, patching is near impossible and is leading to downtime, and security and compliance standards are becoming harder and harder to meet. You need to modernize your application and move it to the cloud.

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Healthcare Rx: Flexible Payment Systems Drive Positive Patient Experience

PYMNTS

Although the U.S. healthcare system is lauded for providing the best, most advanced care in the world, when it comes to the payments practices being used with much of that industry, honorable mention might be a more fitting rank. This, despite the fact that consumers are not only accustomed to modern, seamless payments in almost every aspect of their lives, but studies show 1 in 4 patients say they’d switch to another provider or doctor that offered more payment options and a better patient expe

System 267
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Why faster payments are critical to the gig economy

Payments Source

More people are joining the gig economy, and a major driver of this trend — particularly for those working multiple gigs — is a need for faster access to cash to meet expenses.

Meeting 172
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Modernising IT and security in financial services with visibility

Bobsguide

In recent years, the financial services (FS) industry has gone through transformative changes to embrace digitalisation and keep up with customers’ ever evolving expectations when it comes to the online experience.

Security 167
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Open Banking—Request to Pay’s potential to deliver huge value

Accenture

With COVID continuing to impact economies and incomes across the world, there is a need for flexible and transparent payments solutions that put both payer and payee in control of their payments. The significant decline in regular payments arrangement across multiple industries during the pandemic emphasises this need even further. Businesses in the UK are….

Industry 477
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Buy Now Pay Later: Why Millennials and Gen Zs are crazy for split payment options

Payments Dive

Buy Now and Pay Later has become a trend during 2020 and looks like, given the appeal it has for Millennials and Gen Z's it will be part of the payments industry in the future. Chaim Lever, co-founder of Four, a split-payment platform, shares his thoughts on why especially these two groups prefer to buy now and pay later.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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How Amazon will Likely Influence Your B2B Marketplace Strategy

Perficient

Amazon is one of the largest marketplaces that we as consumers have ever seen. With that, Amazon has primarily focused on a direct to consumer structure and caters more to end-user customers vs. the traditional B2B channel; that is, until a few years ago when the ecommerce titan really put some weight behind its B2B strategy– and boy has it made some waves.

Strategy 539
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VisaNet +AI Adds Predictive Element To Processing And Settlements

PYMNTS

Within financial services, artificial intelligence (AI) is typically deployed in various efforts to identify and stop fraud. But advanced technologies can also be leveraged to help financial institutions (FIs) operate more efficiently, improving the end-to-end payments experience for their consumers. It’s that holistic approach that has driven Visa ’s expanded AI initiative announced Tuesday (Feb. 2).

Data 279
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Marqeta branches into digital credit card issuing and processing

Payments Source

Marqeta reached a $4 billion valuation over the last decade focusing only on prepaid and debit card issuing, and now it’s retooled its digital platform to issue credit cards, too.

Cards 165
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Financial Crimes Predictions for 2021

Jack Henry

The time has come to close the year we will never forget and look forward to what 2021 will bring us. But before we turn the page, I’d like to say as I look back at 2020, I will not only remember the bad times, like the pandemic, but will also look at the bright side, like the family time I was able to spend with the ones I love. Human nature is such that we tend to concentrate on the bad and dismiss the positives, as if good times are supposed to be constants.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Financial Services firms turn to data ethics to manage digital risks

Accenture

In 2019, the California-based lender loanDepot made headlines when it managed to offer an end-to-end digital mortgage that closed in just 8 days, more than 80 percent faster than the 45-day industry average.1 Digital solutions enable this kind of agility at scale, but individual and societal risks can also scale in digital systems. For instance,…. The post Financial Services firms turn to data ethics to manage digital risks appeared first on Accenture Banking Blog.

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Examining ingredients of a successful mobile payments solution

Payments Dive

With a robust and secure mobile payment solution, consumers are more likely to get on board and embrace mobile payment technology.

Mobile 397
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How A Power Platform COE Can Help Your Makers and Your Business

Perficient

The following is the third in a series of blogs about how a center of excellence can help you unlock the potential of your people and Power Platform. So far in this series, we’ve looked at the maker movement and why Power Platform can enable the makers in your company to make a real difference to your business processes. As we noted in the last blog, the tools Power Platform includes can be crucial to enabling your makers, with Power Apps and Power Automate enabling them to not just build applic

Tools 531
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GM’s Electric Vehicle Makeover Reverberates Far Beyond Detroit

PYMNTS

Beneath a banner proclaiming “Zero Crashes, Zero Emissions, Zero Congestion,” General Motors’ CEO Mary Barra announced her company’s plan to produce 100 percent electric vehicles by 2035, the most sweeping overhaul of any major global automaker in the history of the industry. While the wisdom and strategy can be debated, there is no arguing the fact that GM’s decision to wean itself — and the world — off of fossil fuels will have tectonic effects that will be felt far beyond Detroit, and will ta

Detroit 256
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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Payoneer puts itself on a faster track to go public

Payments Source

The payments company is going public by merging with a special purpose acquisition company — a faster and easier process than a conventional initial public offering, but one that exposes it to less seasoned investors.

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Five key agile learnings for businesses during Covid-19

Bobsguide

The last 11 months have passed at a crawl, and yet it is hard to believe that for nearly a year – a whole year – the world has been in the grip of Covid-19, the deadliest pandemic since the 1918 flu. You do not need me to point out that our lives, in all aspects, have been irreparably.

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How Can HR Boost Your Bank’s Performance?

Accenture

Even before the COVID-19 pandemic, the nature of work was changing. Automation and AI were forcing organizations to consider how they would address a growing skills gap; people wanted to work for organizations that operate and lead responsibly; and flexibility was increasingly a tool for recruiting and retaining workers.

Tools 398
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Acting Director Uejio asks for report highlighting companies with poor track record in responding to consumer complaints

CFPB Monitor

Again demonstrating that he does not intend to merely be a caretaker for the CFPB’s next Director, Acting Director Uejio has publicly shared his statement to the Bureau’s Division of Consumer Education and External Affairs (CEEA) in which he directs Consumer Response to prepare a report highlighting the companies with a poor track record in responding to consumer complaints.

Company 148
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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.