Accenture

DECEMBER 16, 2022

The pace of change is not slowing down. Customers’ expectations have radically changed, and they expect much more from their banking products and services than ever before. To maintain relevance, banks need to be on the pulse of these needs and create products to solve them—to unlock value for both their customers and the bank.…. The post The Ultimate Guide to Product Innovation in Banking appeared first on Accenture Banking Blog.

Innovation 478

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Bank Innovation

DECEMBER 12, 2022

As your financial institution compares tools, technologies and partnerships that will help you scale in the coming years, there are many aspects to weigh when evaluating a potential vendor. Here are five important factors to keep in mind as you consider changes for your financial institution. Agility As our digital and economic landscape continues to […].

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Tools Technology 285

South State Correspondent

DECEMBER 11, 2022

The yield curve is currently inverted after the FOMC’s last rate increase of 75 bps. The inversion will be more pronounced with next week’s additional rate increase, expected to be 50 bps. The yield curve shape is an excellent opportunity for community bankers to provide sound risk mitigation and balance sheet management advice to borrowers. We see many community bank borrowers desperately seeking a trusted advisor to help guide them through this volatile cycle.

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How To Community Community Bank Examples 195

Jeff For Banks

DECEMBER 16, 2022

For the past eleven years I searched for the Top 5 financial institutions in five-year total return to shareholders because I support long-term strategic decision making that may not benefit next quarter's or even next year's earnings. And I am weary of the persistent "get big or get out" mentality of many industry pundits. If their platitudes about scale are correct, then the largest FIs should logically demonstrate better shareholder returns, right?

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Puerto Rico Virgin Islands Community Community Bank 78

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

Groups

Accenture

DECEMBER 14, 2022

Let’s start with the elephant in the room. Yes, mortgage rates are at a 14-year high and volume is off by more than 80%. But that’s why I’m writing this blog series. I figure if you work in the mortgage industry you have a lot of free time on your hands right now and are…. The post Banking top guns can boost mortgages with new tech appeared first on Accenture Banking Blog.

Industry 354

Industry Banking Trends Trends Lending 354

Perficient

DECEMBER 9, 2022

New Salesforce Mobile Application Configure and Customization in Salesforce Org. According to reports 120 billion hours are spent with mobile business apps annually. According to Salesforce Every month, almost 2 million users run their business from their phone using the Salesforce mobile app. Salesforce planning to retire the Salesforce mobile web experience with the Summer 2020 release.

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Independent Banker

DECEMBER 31, 2022

Photo by Chris Williams. One of our greatest assets is our reputation as relationship bankers. When things get tough, people want to be able to talk to their banker. I’ve always been a glass-half-full guy, and though 2023 is expected to be a challenging economic year, it also brings opportunity. We simply need to remember what makes us special as community bankers, and with that as our foundation, we can embrace this season of change in four primary ways: 1.

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Community Bank Community Hawaii Washington 218

Abrigo

DECEMBER 28, 2022

Most-read blogs on financial crime in 2022 Synthetic ID fraud, AML quality control, and SAR writing topics were among Abrigo's top blogs on AML/CFT and fraud this year. . You might also like this list of the year's top resources for FinCrime professionals. READ. Takeaway 1 AML/CFT and fraud professionals often keep up to date on industry trends by reading Abrigo's blog.

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South State Correspondent

DECEMBER 6, 2022

At a cursory observation, one would conclude that the effects of inflation on a real estate project are neutral. If owners can pass increased costs to tenants, they can keep inflation from decreasing NOI or cash-on-cash return. However, closer analysis and lessons from history demonstrate that to counteract inflation’s free cash flow-destroying effects, revenue must grow substantially higher than the inflation rate.

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Analysis Taxes US Management 195

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

Accenture

DECEMBER 4, 2022

Adam and I were talking the other day about all the changes we’ve seen in the auto and equipment finance industry over the last two years. So many areas of the business have been affected by simply replacing in-person meetings with digital interactions. It’s also been a time of massive uncertainty, with climbing inflation and…. The post Tired of seeing red?

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Payments Dive

DECEMBER 5, 2022

The purchase of Online Payments Group will bolster Shift4’s international expansion plans, the company's CEO said last week.

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Payments Groups Online Company 435

Perficient

DECEMBER 1, 2022

Across industries, so much of marketing effectively comes down to timing — appealing to the right person, at the right place, at the right time. Timing for marketing financial services and products as a financial advisor is especially crucial, as many financial needs follow the timeline of milestones in an individual’s life. But financial advisors that work for larger wealth managers and are looking to be more targeted and personalized with client outreach are often burdened by the hoops put in

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Taxes Customer Experience Marketing Compliance 294

Independent Banker

DECEMBER 31, 2022

Photo by Chris Williams. As we enter a new chapter and start a new financial statement cycle, know that ICBA will be there to support you with tools, resources and advocacy efforts. The beginning of a new year feels like a fresh start, a new chapter in our stories. We have a blank page on which we can write our narrative over the course of the year, with new milestones filling the pages ahead.

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Community Bank Community Resources Tools 159

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

Abrigo

DECEMBER 27, 2022

Fraud trends for financial institutions to watch for in 2023 Financial institutions should not expect a slowdown of any of 2022’s fraud trends. Be on the lookout in 2023 for the following trends identified by the FBI. You might also like this resource: "BSA/AML Risk Assessment Checklist." DOWNLOAD . Takeaway 1 Many typologies exacerbated by the pandemic continue to provide criminals success, and more complex schemes are surfacing.

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Trends Fraud cryptocurrency Software 195

CFPB Monitor

DECEMBER 21, 2022

The Federal Reserve Board issued a final rule last week that establishes default rules for benchmark replacements in certain contracts that use the London Interbank Offered Rate (LIBOR) as a reference rate. LIBOR will be discontinued in June 2023. The.

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Accenture

DECEMBER 13, 2022

This is the second part of our series on how banks can adapt to changing customer behaviors and expectations. We’re picking up from the last blog, which explored the “why” of this critical issue; this time we discuss the “how”. I’m thrilled to again have my colleague Danelle Faust as co-author. She leads our financial…. The post 3 ways banks can wow customers with new value appeared first on Accenture Banking Blog.

Customer Experience 244

Customer Experience Marketing 244

Payments Dive

DECEMBER 14, 2022

The largest U.S. credit card network plans to make the investment over the next five years in a "commitment to Africa’s growth potential.

Cards 418

Cards 418

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

SWBC's LenderHub

DECEMBER 15, 2022

Without a doubt, the economic story of the past year has been the highest inflation in decades. Not only is it impacting current financial and economic activity, but it is dominating the outlook as well. In short, whatever happens with inflation will determine the trajectory of the economy over the next year and a half.

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Independent Banker

DECEMBER 31, 2022

(L-R): Union Savings Bank’s executive vice president, Rick Judd; vice president of digital channels Chris Barlow; and director of USB Innovation Center Peter Scotch at USB’s historical Main Street Danbury, Conn., location. Photos by Mike Yamin. By partnering with fintechs, Union Savings Bank has rolled out an innovative digital tool that uses AI to help customers achieve financial wellbeing.

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Rhode Island Community Bank Tools Community 151

Abrigo

DECEMBER 23, 2022

Blog posts to help your asset/liability management (ALM) staff strategize for the future These ALM posts were the most popular in 2022. Our top ten blogs were created by Abrigo's team, which includes former bankers, regulators, and industry experts. Would you like other articles like this in your inbox? Takeaway 1 Changing economic landscapes, investment markets, interest rates, customer demand, mergers, and acquisitions affect ALM decisions.

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Resources Risk Management Study Strategy 195

CFPB Monitor

DECEMBER 22, 2022

Following the adoption by the Federal Reserve Board of a final rule under the Adjustable Interest Rate (LIBOR) Act, Fannie Mae and Freddie Mac have announced replacement indices for their legacy London Interbank Offered Rate (LIBOR)-based loans and securities. For single.

Security 147

Security 147

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

Cards

Accenture

DECEMBER 19, 2022

Banks currently dominate the provision of treasury services for businesses in the United States, but they are beginning to face challenges to their long reign. Accenture conducted a survey of over 300 US businesses about their treasury functions, and the findings in our new report, “Unlock the treasury management treasure chest,” will be of particular….

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Capital Fintech United States Survey 195

Payments Dive

DECEMBER 15, 2022

In a change of plans for the payments processor, Gary Norcross will hand off the CEO title to Stephanie Ferris earlier than expected and won’t become executive chairman.

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Payments 370

Gonzobanker

DECEMBER 1, 2022

Moving from a traditional CAPEX model to an “as-a-service” OPEX model could be the key to transforming banks’ ATM/ITM channel. ATMs have changed a bit in the last few years. The latest models resemble something one might see on the floor of a casino rather than the clunker model in the corner. Banks whose fleets resemble more of the latter are probably past due for an upgrade.

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ATM Resources Management Capital 145

Cisco

DECEMBER 13, 2022

As climate change and the impacts of the carbon-based economy are becoming a centerstage conundrum across the globe, driving shareholder value is no longer the only goal for financial institutions (FIs). There is pressure from shareholders, consumers, employees, and regulators for organizations to move towards a more sustainable future, and to set ambitious greenhouse gas (GHG) emissions reduction goals.

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Industry San Jose New York City Resources 141

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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