BankInovation

AUGUST 30, 2023

The Federal Reserve launched its much-awaited FedNow real-time payments channel on July 20, and experts say it can be revolutionary for the payments industry.

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United States America Industry Payments 116

Realwired Appraisal Management Blog

AUGUST 22, 2023

The appraisal department is a pivotal player that can bridge the gap between sound collateral protection and lenders making more loans safely. What if there was a way to harmonize these two seemingly divergent objectives? Let’s find a way. Now, imagine if our appraisal department could wear both hats effectively.

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Payments Dive

AUGUST 31, 2023

Employers can better compete for gig workers, and other employees, by offering instant payment of wages, one fintech president argues.

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Fintech Payments 397

CFPB Monitor

AUGUST 7, 2023

To understand the regulatory requirements for cryptocurrency, one must first ask the question what is money. This question is of paramount importance because the federal law definition of “money transmitting” depends in large part on state law definitions and regulator interpretations, and there is no uniform legislation that defines cryptocurrency as money for the purposes of state licensing requirements. .

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cryptocurrency Security Regulation 147

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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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BankInovation

AUGUST 24, 2023

In the rapidly evolving world of banking and financial services, Agile and DevOps methodologies have emerged as essential tools to drive innovation and stay ahead of the competition.

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Software Tools Innovation Industry 98

Payments Dive

AUGUST 16, 2023

The retail sector drove overall card spending growth, but average ticket sizes have dipped due to declining inflation, Fiserv said in its latest consumer spending report.

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Retail Cards Report 370

BankInovation

AUGUST 7, 2023

Citizens Bank Chief Information Officer Michael Ruttledge is focused on AI, training and employee retention as the bank continues its digitalization. In the second quarter, the $222 billion bank explored use cases for generative AI to identify added efficiencies, Ruttledge previously told Bank Automation News.

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Training 98

American Banker

AUGUST 31, 2023

In August's roundup of American Banker favorites: The true cause of Heartland Tri-State Bank's failure, increased industry-wide frugality among banks, two prominent credit union trade groups announce plans to combine and more.

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Groups Industry Compliance Regulation 78

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age. A proven track record of guiding businesses through digital complexities is crucial for unlocking their full potential, driving efficiency, and ensuring exceptional customer experiences, leading to long-term success.

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Digital Strategies Strategy Report Customer Experience 419

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

Accenture

AUGUST 28, 2023

How loyal are your customers? And do they feel truly rewarded for their ongoing relationship with your bank? According to recent Accenture research, banking customers view loyalty as a two-way street: they are open to being loyal to one primary bank, but they want their bank to recognize and reward this loyalty. And while the… The post How banks can reimagine a winning loyalty strategy appeared first on Accenture Banking Blog.

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Strategy Customer Experience Study Digital Banking 356

Abrigo

AUGUST 31, 2023

Teaching staff these KYC tips to make clients feel more comfortable In 2023, KYC procedures must both support CDD compliance and make sure your institution is a welcoming place for all customers. You might also like this resource, "Customer due diligence checklist." DOWNLOAD Takeaway 1 Front-line teams are the eyes and ears of the financial institution and must update their KYC procedures for the times.

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Compliance Community System Training 195

Payments Dive

AUGUST 31, 2023

"We look forward to working closely with other OWF members to advocate for solutions that ensure we’re building a privacy-forward wallet for everyone,” Google Wallet Vice President Jenny Cheng said.

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Google 435

South State Correspondent

AUGUST 30, 2023

One challenge in banking is that many banks know data is the bank’s future but lack a data framework. As a result, their progress in leveraging data and machine learning is slow. In this article, we explore what a data strategy looks like, how that translates into tactics, and how the “Next Best Action” should be a near-term goal to build towards.

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Data Analytics Strategy Examples 195

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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CFPB Monitor

AUGUST 31, 2023

A group of trade associations has sent a letter to CFPB Director Chopra urging the CFPB to address the disparity that has resulted from the order entered by the Texas federal district court in the lawsuit challenging the CFPB’s small business lending rule that granted preliminary injunctive relief only to the plaintiffs and their members. .

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Lending Texas Compliance Groups 165

Perficient

AUGUST 14, 2023

Ready for your Google Optimize sunset replacement? Strategies for Seamless Migration and Accelerated Experimentation Growth The upcoming Google Optimize sunset has made it crucial for businesses to find reliable replacements. In today’s data-driven environment, the functionality of data experimentation tools is paramount. Relying on A/B testing tools for measuring and enhancing website optimization is key to increasing user satisfaction and conversion rates.

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Google Tools Analytics Strategy 419

Gonzobanker

AUGUST 24, 2023

This decade-long crisis touches banks’ products, technologies, people, processes and the political climate. In an article titled Is the Banking Crisis Over? We Are About to Find Out , the Wall Street Journal identified three concerns that could determine if the banking industry is out of the crisis or still in one: Deposit costs. High interest rates have forced many banks to pay more to retain deposits (often via brokered deposits), while many institutions have seen deposits flee to higher-yield

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Innovation United States Industry Technology 141

Abrigo

AUGUST 24, 2023

Adapting to higher interest rates What does the "higher for longer" scenario for interest rates mean for U.S. financial institutions and borrowers? Experts from Derivative Path discuss rate implications. You might also like this webinar on tracking and monitoring deposit behaviors in the new environment. WATCH Focus on liquidity Ongoing volatility: Protect the balance sheet The Federal Reserve’s latest 25 bp rate hike on July 26 has pushed short-term interest rates to the highest level in 22

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Strategy Risk Management Lending Management 195

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Payments Dive

AUGUST 30, 2023

Card issuing banks and their card network partners are poised to increase fees they charge merchants as soon as October, The Wall Street Journal reported.

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Cards Report 370

South State Correspondent

AUGUST 28, 2023

Bankers need to consider the term structure of rates, also known as the yield curve shape, when structuring and pricing commercial loans to maximize return and reduce risk. Many bankers and borrowers are convinced that a recession is imminent, but the current term structure of rates does not necessarily establish this conclusion. The yield curve’s predictive power is not causal; instead, there is a weak relationship between short and long-term rates, and it is not just the slope of the c

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Atlanta Marketing US Report 195

CFPB Monitor

AUGUST 3, 2023

Nebraska Governor, Jim Pillen, signed into law Legislative Bill 92 on June 6, 2023, which amended the Nebraska Installment Loan Act (the “Act”) effective June 7, 2023 (the “Effective Date”). As amended, the licensing requirement under the Act includes “any person that is not a financial institution who, at or after the time a loan [of $25,000 or less with rates exceeding the Nebraska general usury limit] is made by a financial institution, markets, owns in whole or in part, holds, acquires, ser

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Nebraska Marketing 148

Perficient

AUGUST 3, 2023

What is Generative AI? Generative Artificial Intelligence , or generative AI, is a categorical or descriptive term ascribed to algorithms using machine learning to create or ” generate” new content. Generative AI ingests data and understands guidelines incredibly well; therefore, businesses across industries are jumping to take advantage of all the possible ways the tool can help save them money and create elevated, uber-personalized customer experiences.

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Industry Risk Management Customer Experience Fraud 83

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Gonzobanker

AUGUST 10, 2023

It’s time for bank leaders to intentionally design a hybrid workplace that recognizes the new reality. As bank executives navigate rising rates, margin compression and recession risk in 2023, a striking reality has seeped into leadership meetings: the hybrid workplace is here to stay, and there’s a ton of strategic ramifications to this new aspect of the business.

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Leadership Training Meeting Michigan 130

Abrigo

AUGUST 10, 2023

Probability of Default/Loss Given Default analysis is a method used by generally larger institutions to calculate expected loss. A probability of default (PD) is already assigned to a specific risk measure, per guidance, and represents the percentage expected to default, measured most frequently by assessing past dues. Loss given default (LGD) measures the expected loss, net of any recoveries, expressed as a percentage and will be unique to the industry or segment.

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Analysis Industry Maine Software 195

Payments Dive

AUGUST 29, 2023

The California company extended its presence to a third U.S. city and aims to expand its employee headcount by 40%.

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Austin California Fintech Company 370

South State Correspondent

AUGUST 22, 2023

If one product is the future of banking, it is treasury management. With a competitive offering, it will be easier to attract the small business and mid-sized companies that a bank needs to fuel its core growth. In this article, we detail the five steps to building a treasury management strategy, provide some tools to execute those steps, and then provide a complimentary survey to assess your strengths and weaknesses.

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Management Community Bank Survey Community 195

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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