September, 2020

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What's on the horizon for B2B payments?

Payments Dive

B2B payments have gone through major changes in the past couple of years, and COVID-19 has only sped up that process. In light of this, Mobile Payments Today spoke with Josh Cyphers, CEO of payment invoice technology company Nvoicepay, to get his take on what the current trends are for B2B payments and what's on the horizon.

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Got A Credit Card In Your Purse? Thank Ruth Bader Ginsburg

PYMNTS

The nation mourns this week as Supreme Court Justice Ruth Bader Ginsburg will lie in state in Washington, DC starting Wednesday (Sept. 23) in the Supreme Court and ending the week on Friday (Sept. 25) in the Capitol Building. Ginsburg died on Sept. 18 after serving on the United States Supreme Court for 27 years. Ginsburg, no matter what one’s political leanings, was considered nearly universally as a titan among jurists and an inspiration to lawyers everywhere, and her loss will be keenly felt.

Cards 350
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Red Flags for COVID-19 Related Fraud – What You Need to Know

Abrigo

Key Takeaways FinCEN has released three COVID-19-related advisories that remind financial institutions to stay alert to increasing fraud trends. Imposter scams, money mule scams, and cybercrime are all increasing due to a growing vulnerable population. Adjust your scenario thresholds and ensure your front line staff is aware of these fraud red flags to help detect and deter COVID-19-related fraud.

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Top 10 Announcements from Microsoft Ignite Day 1 #MSignite

Perficient

While Microsoft had some out of this world updates including the Underwater Datacenter project data released. The project was a success with only 1/8 th the issues of the equivalent land based datacenter. Many reasons why this project will continue from a sustainability and reliability perspective. The outerspace update took the events to even further heights.

Analytics 593
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Banks don’t have to be big to be bold

Accenture

I’m a person who likes to make a positive difference in everything I do. This blog is no exception. Beginning with this first post, I’ll share honest perspectives, creative solutions—and even a few bold ideas—for middle market banks to achieve their strategic agendas and differentiate in the market. For those who don’t know me, I…. The post Banks don’t have to be big to be bold appeared first on Accenture Banking Blog.

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Getting in contact with contact-less cards

Payments Dive

The world of payments is changing and what was once a preferred way to pay, with a debit or credit card, is being overtaken by the contactless and card-not-present methods. Was the pandemic to blame or is something more?

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PayPal, Mastercard Add 5 EU Countries To Debit Card Offering

PYMNTS

PayPal and Mastercard are bringing the PayPal Business Debit Mastercard to more businesses in Europe. The companies said in a Wednesday (Sept. 23) announcement that the card is now available in France, Austria, Italy, Ireland and Spain beyond its current availability in the United Kingdom, Germany and the United States. Small businesses can have immediate access to their PayPal funds and unlimited 0.5 percent cash back on all of their eligible spending with the debit card.

Cards 363
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How CFIs Can Remain Relationship-Focused in a Digital World

Abrigo

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world. Technology can create efficiencies that allow them to reimagine customer interactions moving forward. The PPP might have been the first time many community financial institutions saw such clear returns on digitization investments, but the same automation and efficiency gains can

Lending 259
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What Restaurants and Bars Can Teach Us about Commerce User Experience

Perficient

There are many important aspects to consider when looking at re-platforming or re-vamping your commerce storefront. One of these aspects that almost always comes into play is user experience, and for good reason. At a high level, we ecommerce professionals know the importance of keeping the look and feel of a site fresh – but what’s the real reason behind this intuition?

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The four tech trends for banks to outmaneuver uncertainty

Accenture

In my last post, I talked about how the pandemic has pushed banks’ digital transformation efforts to historic heights, according to our latest report, “Driving Value and Values During COVID-19.” Our report also identified four key technology trends shaping the post-COVID future. Today, let’s take a closer look at those and how they can help…. The post The four tech trends for banks to outmaneuver uncertainty appeared first on Accenture Banking Blog.

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Interview with Jill Castilla – Leading Through Uncertain Times

South State Correspondent

While lots of banks talk about culture and innovation, few can execute. If you are looking to capture the mindset of what a culturally strong and innovate bank looks like, listen to the 30-minute interview with Jill Castilla, the CEO of Citizens Bank of Edmond. Jill talks about experimentation, marketing, the customer experience, the meetings they have to facilitate culture / new ideas, what they are doing in the age of Covid-19, and what the future looks like for the banking customer.

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3 keys to understanding blockchain

Payments Dive

Blockchain technology can be very difficult to understand, but it doesn't have to be. You just have to grasp three basic key facts.

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European Central Banks Demand Strict Cryptocurrency Regulations

PYMNTS

Europe's biggest banks have called on the European Commission to implement tough regulations for cryptocurrencies, such as stablecoins, that would protect consumers and preserve state sovereignty in monetary policy, Reuters reported. In a joint statement Friday (Sept. 11), the finance ministers of Germany, France, Italy, Spain and the Netherlands said they asked the executive branch of the European Union (EU), the agency responsible for managing the day-to-day business of the EU’s 27 nations, to

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Microsoft Teams Updates (September 2020)

Perficient

As the school year begins, many of you may find yourselves doing your learning remotely via Microsoft Teams. With that said, its always a good idea to keep up to date on the latest and greatest additions to Teams, so you can use Teams to its fullest potential. In today’s blog, we’ll be highlighting some of the biggest updates for the month of September!

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The “Ultimutt” Showdown to Celebrate International Dog Day

Perficient

The move to remote work during the COVID-19 pandemic has altered many aspects of our Perficient colleagues’ daily lives. Some of these changes have been hard to adjust to, while others have been a positive change. One of the best changes is the extra time we get to spend with our favorite furry friends! A few weeks ago we highlighted the coolest cats in the Perficient family.

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7 Steps: Do it! Get Ready for Microsoft Ignite #MSIgnite

Perficient

Next week is Microsoft Ignite. If you don’t plan for Ignite you’ll be tempted to work through it and say you’ll catch up on videos later… not the best idea. This is going to be different from previous years. In a lot of ways Microsoft is designing it such that it is focused on the most meaningful content in smaller chunks.

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Increasing Diversity in the Refining and Petrochemical Industries

Perficient

At Perficient our colleagues not only get involved within our company, but within the industries they serve. A veteran of the oil and gas industry, Cheryl Scott is no different. Over the course of her career, Cheryl maintained a strong association with the American Fuel & Petrochemical Manufacturers (AFPM). AFPM was formed over 120 years ago to represent the U.S. refining and petrochemical industries.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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How the Pandemic Has Changed Holiday Season Shopping

Perficient

A Survey of Over 150 Enterprise Executives. The world threw a major curveball at us back in March 2020 when COVID-19 erupted on the global stage. World economies and even our basic culture were thrown into disarray. Many businesses that could not adapt to the new environment were forced to close, and the great majority of those that survived had to undergo dramatic changes.

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Perficient Named one of Charlotte’s 2020 Best Places to Work

Perficient

For the first time ever, we are excited to announce that Perficient’s Charlotte office has been named one of 2020’s Best Places to Work ! This is the third top workplace award earned in the Southeast region this year, with our Atlanta office also being named a Best Place to Work as well as a 2020 Top Workplace. The Charlotte Business Journal runs this program each year to recognize outstanding companies whose benefits, policies and practices are among the best in the region.

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Make Your Adobe Managed Services Migration a Success

Perficient

With companies looking to reduce costs and increase agility, many are looking to move their CMS to the cloud. Adobe offers two cloud solutions for. AEM, Adobe Managed Services (AMS), and AEM Cloud Service. For existing on-premise customers, AMS is a lighter lift as it is closer to on-premise architectures. Is AMS a Fit? The first question to ask is: is AMS a fit?

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Prepare Your App for iOS 14

Perficient

Now that iOS 14 is available, there has never been a better time to get your app up and running with the latest operating system. With iOS ad option rates so high, at nearly 80% , most users will update their devices once given the opportunity. The sooner you update and begin testing your app the more time you’ll have to perfect your customer’s apps.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Contactless cards tap into the new normal of physical distancing

Payments Dive

Contactless payments offer the same strong security as EMV cards but how do they stack up against the needs of consumers who are now dealing with the aftermath of COVID-19? Jaime Topolski, the director of payment card products at Fiserv gives his insight on contactless cards.

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Cooking Up Connection

Perficient

As an avid at-home cook and lover of food, the office potluck always brings me great joy. I love when I can try other colleagues’ favorite things to cook and share mine as well. However, this year office potlucks have gone on hold and so has that connection. Provisioning Virtually. With everyone working from home, our colleagues in Chicago wanted to provide a way that they could stay connected with each other.

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Salesforce Roundtable: Virtual Event for Manufacturers on September 10

Perficient

Calling all manufacturers! Come join us for a candid conversation with experienced manufacturing leaders on Thursday, September 10. Hosted by industry veterans Tony Kratovil from Salesforce and Eric Dukart from Perficient, this virtual roundtable event will dive into what’s top of mind in the world of manufacturing and how companies with indirect sales channels can set their dealers and distributors up for success.

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How fintechs can help small businesses recover and grow post COVID-19

Payments Dive

Mobile Payments Today interviewed Victor Ho, CEO of Fivestars Marketing regarding how fintechs can help small businesses thrive in a post-pandemic environment.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.