October, 2020

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Treasury APIs | A win-win for banks and corporates post-COVID

Accenture

In the post-COVID world, small- and medium-sized enterprises (SMEs) and larger corporates have much to gain from increased connectivity and straight-through access to supply chains and ecosystems. Banks have a unique opportunity to step up and support their corporate clients’ (especially treasurers’) increasingly complex needs through Open Banking and application programming interfaces (APIs).

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How financial institutions, credit unions can improve operations, customer experiences

Payments Dive

The coronavirus forced financial institutions to search out new ways to engage with customers.

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Adjust report identifies 3 trends in mobile finance to keep an eye on

Payments Dive

As mobile finance takes up an ever-more central part of our daily lives, understanding the benchmarks and trends from within this fast growing vertical is more vital than ever. In order to answer these questions and more, Adjust has partnered with app Intelligence platform Apptopia to create the Mobile Finance Report 2020.

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How to build future-ready banking operations beyond the pandemic

Accenture

So far in this blog series, I’ve talked about how COVID-19 is amplifying banks’ need for innovation and the key technology trends that will shape the near future. The long-term challenge is to set banks up to successfully rebuild and recover when the worst of the pandemic is over. Here are some considerations for building a future-ready banking…. The post How to build future-ready banking operations beyond the pandemic appeared first on Accenture Banking Blog.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Visa To Acquire YellowPepper To Expand Network of Networks In LATAM

PYMNTS

Visa has inked an agreement to acquire YellowPepper , which works with startups in the Caribbean and Latin America, according to an emailed press release. The acquisition builds on a strategic partnership and investment made in 2018, where Visa invested in the company back then. With YellowPepper, companies can access application programming interfaces (APIs) to allow issuers, processors and governments to easily access numerous payment rails and let multiple payment flows through one single con

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Deposit Marketing In the Age of Machine Learning

South State Correspondent

In the olden days, if you wanted to market deposits, the head of Retail would come to Marketing and say something like - “We need to raise deposits,” or “We have a new account opening platform that we need to market.” Marketing would then put together some ideas for a print or digital campaign; Retail would sign off on it, and then they would roll it out.

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Trepp’s Review and Outlook on Commercial Real Estate Market

Abrigo

Key Takeaways Trepp's head of Commercial Real Estate Finance outlined the current CRE market and looked at the future of CRE during Abrigo's recent ThinkBIG conference. The overall CMBS delinquency rate in September declined from a near peak rate earlier this year. Forebearances rose in September, topping $31 billion. The pandemic's impact on CRE. This post by Hayley Collier , Trepp's Marketing Communication Specialist, was originally published on Trepp's blog and can be found here.

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Check the video: The age of technology is here

Payments Dive

Despite the rise of automation, technology can't replace the human-to-human interaction. Or can it? New technology and video kiosks helps businesses provide a personal touch in a technological world.

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Banking Marketplace: Making a Wise Pivot

Accenture

This thought leadership piece – and the related blogs that will explore key topics – will outline why, in the post-COVID-19 era, marketplaces will prove a crucial operating area for banks. We will illustrate how some leaders have ventured profitably into this space, and will explain the steps banks can take to create marketplaces of…. The post Banking Marketplace: Making a Wise Pivot appeared first on Accenture Banking Blog.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Oracle, SWIFT Add Fast Cross-Border Payments For SMBs

PYMNTS

Oracle Banking Payments announced Wednesday (Oct. 7) that it is supporting SWIFT ’s latest service to speed effortless global cross-border payments for small- and medium-sized business (SMBs) and consumer markets. “We see great potential for banks that are competing against FinTechs and alternate networks when it comes to cross-border payments,” Sonny Singh , Oracle Financial Services’ executive vice president and general manager, said in a statement.

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Adding a Color Picker to the AEM Content Fragment Model Editor

Perficient

Recently, one of our clients looked to add a custom field in the Adobe Experience Manager (AEM) Content Fragment Model Editor. If you’re wondering what AEM Content Fragments are, check out Dan Klco’s post , as he does a great job explaining. Content Fragment Models are built with elements from various out-of-the-box data types, including single-line text, multi-line text, number, boolean (only for checkboxes), date/time, enumeration (only for static dropdown values), tags, and conten

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What’s new with Microsoft Teams Recordings?

Perficient

Recently, Microsoft announced they’d be making some changes to where your meeting recordings will be stored. In this blog article, we’ll cover what this change entails and how you can start preparing for things within your organization. Where will my meeting recordings be stored now? In the past, any Teams meeting recording (TMR) would be saved to Microsoft Stream ( with the exception of those not licensed for Stream ).

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5+ Areas Financial Institutions Must Focus on in the Current and Post-COVID-19 Era

Perficient

We have been talking about digital transformation for over 10 years, and the financial industry has been leading the change, albeit at its own pace. This year COVID-19 has been a major disrupter, immutably altering the traditional brick and mortar channel. Financial institutions must begin now to prepare a solid 2-year plan to manage this transformation; otherwise, they will lose ground to new competitors entering their footprint.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Perficient Listed in Forrester Azure Services Providers Q4 Report

Perficient

We are excited to be listed by Forrester in its recent report, Now Tech: Azure Service Providers, Q4 2020 — Forrester’s Overview of 41 Azure Service Providers. As the report notes, “Many enterprises continue to struggle with starting and continuing their journeys to the cloud.” The report also notes that service providers can help clients in many ways, including helping provide governance for Azure implementations, aiding with accelerating strategy to achieve results quickly, and bringing in ski

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Integrate Twilio Flex with ServiceNow to elevate your customer service experience

Perficient

Recovery and emerging trends . As organizations begin to think about the recovery phase from the COVID era, businesses that were digitally enabled and able to innovate fared better. Companies that were previously resistant to change were suddenly faced with the choice to accelerate digital innovation or risk their survival. At Twilio’s annual conference Signal 2020, Jeff Lawson, founder and CEO, discussed major trends that helped businesses thrive during what he termed as the “Great Digita

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Survive and Thrive During the 2020 Holiday Shopping Season: 3 Digital Commerce Trends to Act On Now

Perficient

It’s hard to believe that the 2020 holiday shopping season is almost upon us, and it’s likely to be unlike any other holiday season we’ve seen to date. It goes without saying that this year will be different in the midst of the COVID-19 crisis, and you already know the impact the pandemic has had on consumers and how they purchase, with many turning to online channels for items that they typically may have purchased in-store.

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Why Mapping User Needs is Critical to SEO – Here’s Why #251

Perficient

Google has been constantly making algorithm updates in the past couple years. Why? Has their focus shifted? In this episode of the?award-winning?Here’s Why digital marketing video series, Eric Enge goes through different Google algorithm updates since March of 2018 and explains why Google made these updates. ? ? ? ? ?. Don’t miss a single episode of Here’s Why.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Introducing New Ways to Quick-start Your PIM Platform

Perficient

Product Information Management (PIM) and commerce go hand-in-hand, and inRiver is the common factor that helps simplify product information for both B2B and B2C shopping channels. Not only has our partnership with inRiver brought us several platform integrations, years of strategic guidance, and a multitude of services, but it has also enabled us to create two new Quickstarts to bring these capabilities to our clients.

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The Importance of Implementing a Live Chat Tool for Episerver Commerce Cloud Sites

Perficient

Amid COVID-19, we are purchasing almost all of our products online, meaning more and more customers are going online each day to find the products they need, which can become a struggle with the lack of in-person assistance. Digital tools, however, can play an important role for businesses and consumers during their online shopping experience, such as integrating a Live Chatbot.

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Video: 8 Ways to Crank up your Sitecore Authoring and Marketing Experience

Perficient

Whether you are launching a new Sitecore XP environment in the next few months or are wanting to enhance your authoring and marketing experience, this video should be a whistle stop on your enhancements campaign tour. Originally this content was to be presented live in Budapest at SUGCON 2020 but then, well, you know. Like the rest of the world, we went virtual and this was delivered to a focused audience of Sitecore diehards and technical wizards.

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Perficient and DTE Energy Bring Home Two More Wins for Interactive Virtual Home

Perficient

Prepare yourself for this incredible news! We are excited to announce our W3 Gold Winner Award and Gold Winner MUSE Creative Award for DTE Interactive Virtual Home. This microsite educates consumers on how to save energy for their homes on a completely new level. The W3 Awards is a major web competition judged by the Academy of Interactive and Visual Arts.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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[Watch] A Clinical One Fireside Chat With Oracle and Perficient

Perficient

Perficient’s Mike Grossman, general manager, life sciences, and Oracle’s Jim Streeter, global vice president, life sciences product strategy, hosted a fireside chat that answered many of the most-common questions about Clinical One. Simply put, C linical One automatically generates cross-department collaboration and provides a single view of clinical trial data.

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2020 Embrace the Moment Gala for Michigan Council of Women in Technology

Perficient

The Michigan Council of Women in Technology (MCWT) virtually presented the 12 th annual Embrace the Moment – MCWT Digital Signature Gala on Saturday, October 17, 2020. This event empowers female leaders in Michigan who change the world through technology. I had the opportunity to attend this unique event and learn more about the incredible initiatives put forth to help bridge the gap in IT-related occupations held by women in Michigan and across the United States.

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Perficient Tees Up Fore Charity at LCG iCare‘s Annual Golf Outing

Perficient

After a fun day on the green s , we’re excited to learn that L earning Care Group (L CG ) iCare’s Annual Golf Outing raised $143,551 in proceeds! T his year marks Perficient’s 4 th anniversary as a proud sponsor of the event benefiting childcare providers at Learning Care Group in times of need. . The LCG iCare Foundation was established to assist Learning Care Group childcare providers in instances of unexpected crisis such as natural disaster, fire, domestic abuse , and funeral costs

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What Businesses Should Expect for Commerce This Holiday Season

Perficient

Before we could blink, summer ended, and the holiday season is now just around the corner. The COVID-19 pandemic has already impacted several facets of digital commerce, and many businesses will have to make certain adjustments as holiday spend continues to move online. Here are some tips that will prepare your business for the digital holiday commerce season.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.