August, 2020

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Cashless shouldn't leave underbanked behind

Payments Dive

Cash and digital payments shouldn't be mutually exclusive, according to Steve Villegas, VP of Payment Partnerships, North America at PPRO. He shares his thoughts on how COVID-19 has impacted cashless society and why it shouldn't leave behind the unbanked.

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A How-To Guide for Monetizing Open Banking

Accenture

In my last post, I shared the two emerging business models that are powered by Open Banking: banking as a platform and banking as a service. The future of any Open Banking offering will depend on the value it provides or the monetization options it creates. Participants can bundle or unbundle offerings and services.

How To 374
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Here is the Biggest Problem Banks Face with PPP Forgiveness Processing

South State Correspondent

There is no surprise that you can only do so much when it comes to educating PPP borrowers. We have produced a comprehensive website, executed a detailed email campaign, conducted a series of webinars, produced videos, have a Getting Started Guide, and distributed a checklist - still, borrowers remain deficient in completing their application accurately.

Video 353
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The Missing Guide to Your Adobe Managed Services Servers

Perficient

Working with Adobe Managed Services (AMS) I’ve wished I had a guide to the common activities I need to log into a server to perform. Here is a quick starter to help you find your way around the servers provisioned by Adobe Managed Services. Since I can’t guarantee AMS environments are consistent (and checking with other teams I’ve confirmed they’re not) you may find these commands or paths don’t exactly match yours, but they should be a good start.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Things worth reading: 3rd August 2020

Chris Skinner

Things we’re reading today include … Bakery manager sacked for using own bank card to help elderly customers blocked from paying with cash Lloyds bank manager ‘sacked for helping customer open mail’ Monzo’s losses double as popular UK digital bank warns of pandemic uncertainty Canary Wharf Group recalls staff to … The post Things worth reading: 3rd August 2020 appeared first on Chris Skinner's blog.

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COVID-19 is the perfect time for mobile payments

Payments Dive

With COVID-19 causing customers to turn up their masked noses to cash, the time is now for mobile payments to take the world by storm.

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Open Banking: The right KPIs for business value

Accenture

In my last post, I talked about the importance of identifying and measuring the right key performance indicators (KPIs) to track the success of Open Banking initiatives. We introduced the various forces that have contributed to the capabilities a bank needs to deliver successful outcomes from its Open Banking initiatives. Today, let’s focus on some….

Analytics 459
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Early Data on PPP Forgiveness Processing

South State Correspondent

Without approving the HEALS or HERO Acts, Congress gave little reason for banks to delay their Paycheck Protection Program (PPP) Forgiveness program. As such, many banks, like ourselves, launched on the 10 th. With one week of testing and one week of processing, we thought it might be helpful to give an update that can hopefully inform your process.

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Perficient WIT Group Shares Advice for Women Taking a Job in Technology

Perficient

Perficient Colleagues Share How to Build a Successful Career in Technology. We recently asked the Women in Tech group at Perficient what advice they would give for a woman hoping to build a career in the technology industry and their thoughtful advice was both inspirational and actionable. . Demonstrate Expertise. Laura Kenny, talent acquisition boordinator.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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The Finanser’s Week: 27th July 2020 – 2nd August 2020

Chris Skinner

The main blog headlines are … What’s the impact of coronavirus on FinTech? Someone asked me what the coronavirus pandemic means for the future of FinTech. I guess they thought that not much is happening and many firms will shutter and close. However, some may think that times are dull … The post The Finanser’s Week: 27th July 2020 – 2nd August 2020 appeared first on Chris Skinner's blog.

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Wirecard Linked To Mafia Money Laundering

PYMNTS

Scandal-plagued German FinTech pioneer Wirecard counted among its payments processing clients an online casino that laundered money for an arm of “one of Europe’s most dangerous mafia organizations,” the Financial Times reported on Monday (August 3). The paper cited documents and “Italian legal sources” in its story about the organized crime syndicate ’Ndrangheta and CenturionBet, an online gaming company based in Malta.

Regional 362
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Covid-19: The digital acceleration it caused that no one saw coming

Payments Dive

Steve Villegas, VP of PPRO takes a look at an unexpected result that has come from the coronavirus pandemic: an increase in e-consumers, including older shoppers that have now embraced the digital world.

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Banks face an imminent credit crisis

Accenture

The likelihood of a quick, V-shaped COVID-19 economic recovery is fading in many countries. The impact of the downturn—lower incomes, further job losses, diminished demand and more—is likely to endure, driving many consumer and business borrowers into default. A torrent of delinquencies will cause a new credit crisis that is likely to swamp but not….

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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When Will Your Bank Start Using Chat and Chatbots?

South State Correspondent

It is not a question of “if” it is only a question of “when” you will start deploying chat and chat automation at your bank. It should be on your radar screen for several reasons, the first of which is that it will soon be the fastest growing and the most preferred communication channel among your customers. That trend got a boost when Apple announced last week the production release of its Business Chat product.

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What Has Helped Our Healthcare Clients Most Rapidly Respond to COVID-19

Perficient

When the COVID-19 pandemic struck, the reality quickly became apparent that many healthcare organizations were ill-equipped to fight the COVID-19 battle. Healthcare has been stretched to new limits in patient volume, equipment shortages, and the sheer number of calls, emails, and inquiries coming from the patients/members, media, and government. So what has helped healthcare clients most rapidly respond to COVID-19?

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An Opportunity to Get Your Clinical One Questions Answered

Perficient

Through our upcoming fireside chat with Perficient’s Mike Grossman, GM, Life Sciences, and Oracle’s Jim Streeter, Global VP, Life Sciences Product Strategy , we are really aiming to clarify some fundamental questions relating to Oracle’s Clinical One and what this platform approach could mean for our clients. . They are going to get right back to the basics of why it is beneficial to invest time and money implementing a unified platform rather than continuing to upgrade individual

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Track the Triad to Tria(d)ge

Perficient

As usual of my blog – the following anecdote unfolds the subject of my blog.…. Have you met oxymoron characters? I have and I am going to describe an incident in one such character’s life: I know a balding old gentleman who is stung by an oxymoron combination of OCD (Obsessive Compulsive Disorder) and absent mindedness. This man had peculiar habits one being carrying anything and everything tucked in newspaper folds to safeguard them from crumpling.

Metro 539
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Perficient Colleague Transforms No-Kill Animal Shelter with Technology Skills

Perficient

Due to COVID-19, dog shelters need more help than ever before, as more people are looking to adopt and foster pets for companionship as quarantine progresses. One of these shelters is the Hood River Adopt A Dog shelter in Oregon. Kurt Heslop, lead technical consultant, started volunteering at the shelter in April 2018 to spend time with dogs, but it soon evolved to much more than that after joining the Board of Directors in December 2019.

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[Invitation] Clinical One Fireside Chat with Oracle’s Global VP of Life Sciences Product Strategy

Perficient

Over the last couple of years, Oracle has been incredibly hard at work developing, from the ground up, what many are calling a game changer for Oracle—and its customers. It’s called Clinical One. If your company uses any Oracle Health Sciences applications, you’ve probably already heard a little about Clinical One. You may already have received a demo.

Strategy 539
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MuleSoft: The Solution for Your Connections

Perficient

MuleSoft is one of the top integration and API management companies with a state-of-the-art approach for connecting various systems. MuleSoft promotes API-led connectivity through its three-layer architecture for connecting APIs. MuleSoft is also a Gartner M agic Quadrant leader for full lifecycle API management. MuleSoft provides a unified integration framework as well as API management capabilities through Anypoint Platform, Anypoint Studio, and CloudHub.

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Improve Engagement with Web Push Notifications and Sitecore Marketing Automation

Perficient

Web Push Notifications are supported by all modern desktop browsers and Android mobile devices. With better view and click through rates and less regulatory hurdles then email, they have become a popular channel for digital marketers trying to reach their audiences. A brief introduction to Web Push Notifications. To leverage Web Push Notifications, you need to request permission from your visitor to “Show Notifications.” Once the permission has been granted, encryption keys are excha

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Office Profile: Go Inside Perficient’s Charlotte Location

Perficient

Our Charlotte office moved locations to the new WeWork building called Railyard South End, which resides at 1422 S. Tryon St, Suite 300. The South End neighborhood of Charlotte is located just south of Uptown Charlotte and is home to many young professionals attracted by the luxury apartment buildings, offices, restaurants, and breweries. The area has exploded after the Light Rail was built, which provides transportation from South Charlotte to Uptown and on to the University of North Carolina a

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The Sixth Key Commitment of Revenue Resilience – We Need Hospitals to Adapt

Perficient

Series Authors: Tom Kiesau , Dr. Sam Bhatia , Paul Griffiths. This series explores the uncomfortable reality that this adaptation will likely span a longer period than the authors believe has been widely expected. Three leading organizations — Salesforce , Perficient , and The Chartis Group — have come together to share bright spots within the healthcare community that can point the way to building the necessary capacity to adapt.

System 519
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Why Enterprise SEO Is Different – Here’s Why #246

Perficient

Large brands usually have a great offline presence. But does this get carried over online? Would these large brands need to do SEO? In this episode of the?award-winning?Here’s Why digital marketing video series, Eric Enge and John Dietrich explain how SEO is different for larger brands and what the keys to success are. ? ? ?. Don’t miss a single episode of Here’s Why.

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Who is Coming After Gen Z and What Will They Expect from a Customer Experience?

Perficient

The spending power of Generation Z is predicted to outmatch all the generations before it but it’s never too early to start understanding and planning for capabilities that will be expected from the generation coming next. But who are they? What will they expect from an experience given how they grew up under the influence of Millennials (their parents)?

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.