Accenture
SEPTEMBER 26, 2021
As cloud mastery becomes a necessity to compete in today’s financial services industry, organizations are looking to accelerate their cloud transformation journeys. We’ve found that focusing on “the Three As”—alignment, ability, and adoption—will accelerate an organization’s realization of the benefits of migrating to the cloud. Today we’re going to look at alignment, which is the….
Perficient
SEPTEMBER 8, 2021
Harvard Business Review defines the New Experience Economy as the fourth evolution of economic value, which includes commodities, products, services, and now, experiences. It is at this point where the product is most differentiated and pricing most premium. In a commoditizing marketplace such as personal lines, a personal experience is an opportunity for carriers to differentiate themselves from one another and create value that the insured will reward with retention and share of wallet.
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Jack Henry
SEPTEMBER 16, 2021
Heidi Kassab, CEO of Cornerstone Community Financial (CCF) in Michigan, wasn’t thinking about a global pandemic when she decided to implement a secure, augmented chat solution. In fact, she wasn’t sure why her digital banking provider was so focused on building the new technology back in 2018. “[Ben Metz] told me about this new plan, and I just looked at him and said, ‘Are you crazy?
CFPB Monitor
SEPTEMBER 20, 2021
On September 17 th , the Consumer Bankers Association, the American Bankers Association, and a large number of other financial trade associations sent a letter to Speaker of the House Nancy Pelosi (D-CA), Majority Leader Kevin McCarthy (R-CA) and other House Members opposing a proposal under consideration as part of the budget reconciliation package that would require financial institutions and other providers of financial services to track and submit to the Internal Revenue Service (IRS) inform
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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.
Cisco
SEPTEMBER 7, 2021
Here at Cisco we strive to align our strategy, content, and offerings to the top trends happening in the industry. To help us do this effectively, we designed something called the Portfolio Explorer. The Portfolio Explorer divides each industry into various themes and use cases that are revisited and updated each year by our industry experts. We just finished our updates for this fiscal year, and financial services saw a substantial overhaul.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Accenture
SEPTEMBER 2, 2021
When I started as a commercial banking relationship manager (RM) in the early ‘90s, a big part of my job was prospecting for new customers. This was an era when public information on privately held, mid-sized companies was extremely limited. The filings book I used to search for information—a thick paperback known as the Uniform…. The post How intelligent prospecting will grow commercial banking appeared first on Accenture Banking Blog.
BankUnderground
SEPTEMBER 7, 2021
Ambrogio Cesa-Bianchi and Andrea Ferrero. Restrictions on activity to curb the spread of Covid-19 led to a shutdown of specific parts of the economy. These lockdown measures can be thought of as a shock that suddenly decreases the supply of affected sectors, which lowers output and increases their price. Guerrieri et al (2020) propose a theoretical model of ‘Keynesian supply shocks’ where a sectoral supply shock triggers knock-on effects on demand in other sectors which, if strong en
Jack Henry
SEPTEMBER 30, 2021
Financial services is one of the most technology-dependent industries. And today the actual business of banking is being reinvented with technologies we hadn’t even imagined just a few years ago – apps and APIs, machine learning and AI, chatbots, robotic process automation, cloud computing, and others. As with all shiny new things, there is spirited debate if they are noise or solutions to real industry challenges.
CFPB Monitor
SEPTEMBER 30, 2021
In addition to amendments to the Fair Credit Reporting Act dealing with the reporting of adverse information on servicemembers by consumer reporting agencies, the National Defense Authorization Act (NDAA) as passed by the House and now headed to the Senate includes amendments to the Servicemembers Civil Relief Act that restrict the use of arbitration agreements and waivers of SCRA protections.
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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment
Cisco
SEPTEMBER 14, 2021
In this blog I am going to ask you the reader two questions: . How important is digital-first engagement to your customers? . How many digital platform login or access failures will you accept prior to moving to a new institution? . How Important is digital-first engagement to your customers? . The ability for a customer of a financial institution to be able to engage digitally and simply has never been more important than it is today.
TheGuardian
SEPTEMBER 6, 2021
Barclays and HSBC among banks booking money equivalent to 14% of annual profits in offshore entities Leading European banks are booking around €20bn (£17bn) a year – equivalent to 14% of their total profits – in tax havens, with Barclays, HSBC and NatWest Group among those enjoying the lowest tax rates, according to a new report. The figures emerge from an analysis, conducted by the EU Tax Observatory, of 36 big banks required to publicly report country-by-country data on their activities.
Accenture
SEPTEMBER 9, 2021
Middle market bank leaders sometimes assume that the most transformative technologies are out of their reach. But the path to future competitiveness in banking runs through technology. No matter the size of the bank. Middle market banks are in an enviable position when it comes to getting the full value of emerging technologies. They have…. The post Think big tech is only for big banks?
BankUnderground
SEPTEMBER 28, 2021
Bruno Albuquerque. Prior to the Covid-19 (Covid) shock hitting the world economy in March 2020, concerns about US corporate debt sustainability were on the radar of the media and policymakers. Corporates had been accumulating debt at a rapid pace, leading to a record-high debt level of 47% of GDP in 2019. To what extent may the accumulation of debt amplify the ongoing crisis, and delay the US recovery?
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Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.
Jack Henry
SEPTEMBER 9, 2021
Real-time payments are the most consequential development in the payments industry in decades. Innovative fintechs and big techs anticipated the demand for instant payments and focused on developing solutions that modernize and expedite consumer and commercial payments.
CFPB Monitor
SEPTEMBER 23, 2021
The CFPB has filed a lawsuit in a California federal district court against Credit Repair Cloud (CRC), a software company, and its owner, in which the Bureau alleges that the defendants provided substantial assistance to credit-repair businesses charging unlawful advance fees in violation of the Telemarketing Sales Rule (TSR) and the Consumer Financial Protection Act (CFPA).
BankInovation
SEPTEMBER 28, 2021
The era of bankers dominating banking is over as software developers rise — and a record wave of job cuts will soon sweep the industry. That’s according to Wells Fargo & Co. analysts led by Mike Mayo, who estimated that the technology improvements and automation these developers bring will allow the industry to cut 100,000 […].
TheGuardian
SEPTEMBER 21, 2021
If Chinese property company Evergrande sinks under its $300bn debt its failure would resound across the global economy Evergrande Real Estate – or Heng Da Group in Chinese – owns more than 1,300 building projects in more than 280 cities across China. Continue reading.
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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
Accenture
SEPTEMBER 28, 2021
For banks, embracing purpose and the financial wellbeing of their customers is more than good PR. As Mohamed Khalil from the Commonwealth Bank of Australia explained during his talk at Sibos in 2020, it can be a powerful way to grow the business. “We discovered that improving wellbeing by 1% correlated to a risk adjusted…. The post Purpose-driven banking in action: a powerful example appeared first on Accenture Banking Blog.
BankUnderground
SEPTEMBER 1, 2021
Philip Bunn and May Rostom. The academic literature finds that the build-up of household debt before the 2008 financial crisis is linked to weaker consumption afterwards. But there is wider debate over the mechanisms at play. One strand of literature emphasises debt overhang acting through the level of leverage. Others find it was over-optimism acting through leverage growth.
Jack Henry
SEPTEMBER 23, 2021
Text messaging is one of the most popular ways for users to reach friends and family. With its immediacy and simplicity, it seems like an obvious way for banks and credit unions to send alerts, updates, and more. And yet, text messaging has relatively few viable use cases in financial services today. Instead, authenticated, augmented chat has taken center stage as a way for institutions to connect with accountholders quickly and easily.
FICO
SEPTEMBER 8, 2021
We recently shared that the national average FICO® Score increased to 716 (as of April 2021). Our blog post on the subject highlighted that consumers in the lower score ranges were the biggest driver of the upward trend from 708 in the prior year. For example, for those consumers who had a FICO® Score value between 550-599 as of April 2020, their average score went up from 575 as of April 2020 to 596 as of April 2021.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
BankInovation
SEPTEMBER 21, 2021
Perhaps the biggest business trend over the past several decades has been customer centricity, making the customer experience a top priority. Financial institutions continue to invest heavily in technologies that improve customer interactions and help to build long-term loyalty. But in today’s digital-first world where most interactions are increasingly on screen, we no longer have […].
TheGuardian
SEPTEMBER 24, 2021
As debt-laden Chinese property giant enters 30-day grace period, officials look to limit unrest and job losses The embattled Chinese property developer Evergrande is inching closer to the potential default that investors fear, after missing an interest payment deadline. The company, which has total debts of about $305bn (£222bn), has run short of cash and investors are worried a collapse could pose systemic risks to China’s financial system and reverberate around the world.
Accenture
SEPTEMBER 20, 2021
This summer I did something extraordinary. I unplugged. Really unplugged. Over the course of nearly two months, my 11-year-old son Evan and I traveled over 11,000 miles from Charlotte, NC, to the Oregon coast and back hauling a vintage 1971 Airstream camper. No, I’m not unemployed or transitioning between jobs. I lead a major business unit…. The post How a long road trip made me a better leader appeared first on Accenture Banking Blog.
ABA Community Banking
SEPTEMBER 3, 2021
The unequal tax treatment of credit unions is driving acquisitions of community banks—making it more attractive in many instances for a bank to choose a credit union as its buyer. The post When the Truth About Credit Unions Hits Close to Home appeared first on ABA Banking Journal.
Speaker: Gary Dmitriev
Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.
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