November, 2021

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Industry Slant // Bo Berg Talks Giant Schnauzers, DJing, Financial Services

Perficient

Bo Berg is a director in Perficient’s financial services practice. He has more than 20 years of experience leading digital transformation initiatives for financial institutions. Bo Berg joins Eugene Sefanov and Madeline McDermott for a Microsoft Teams chat . Denmark, Dogs, & DJing. Madeline McDermott: First things first. Where were you born? Bo Berg: Copenhagen.

Industry 539
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Key trends shaping the future of payments

Accenture

In a post-COVID world we have seen dramatic changes in the way customers pay, from the further shift towards a cashless society to a digital revolution in e-commerce payments. As we look forward, we see these trends accelerating and new payments rails emerging. Market context Based on Accenture’s proprietary Global Payments Revenue forecasts, APAC is expected to see the strongest payment growth at….

Trends 536
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The Future of Noninterest Income at Financial Institutions

Abrigo

Noninterest income pressures present challenges Some financial institutions are adapting offerings that generate service charges and fees - important sources of noninterest income. . You might also like this webinar: "Is inflation the big gift to your 2022 earnings?". WATCH. Takeaway 1 Noninterest income has been trending lower in recent years, but service charges and fees make up a larger share.

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Walden Mutual aims to serve New England’s food community

Independent Banker

The team at Walden Mutual, a planned de novo in Concord, N.H., includes (from left): Christina Johantgen (head of marketing and creative), Joe York (head of product), Kelsey Cahill (summer associate), Jackie Charron (chief operating officer and executive vice president), Debbie Morin (chief financial officer), and CEO Charley Cummings. Photo courtesy Walden Mutual.

Community 170
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Federal agencies approve cyber-attack rules for US banking system

Banking Exchange

OCC, Board, FDIC will require banks to report incidents within 36 hours Compliance Compliance Management Compliance/Regulatory Cyberfraud/ID Theft Security Mobile Online Core Systems Risk Management Technology Feature Feature3.

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More Trending

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Highlights From Federal Bank Regulators’ Joint Statement on Cryptocurrency Assets

Perficient

Recognizing that regulated and non-regulated financial institutions seek to engage in cryptocurrency and crypto asset activities, the three largest federal bank regulators, the Federal Reserve, the Federal Deposit Insurance Corporation, and the Office of the Comptroller of the Currency, recently issued a joint statement on crypto assets. The regulators broadly defined crypto assets as any digital asset implemented using cryptographic techniques.

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Will these innovation trends shape banking’s future?

Accenture

The Efma-Accenture Banking Innovation Awards are set to return on November 18th for a virtual celebration of banking’s best and brightest. With a record 816 innovations submitted by 275 institutions in 73 countries, I’m excited to see what this year has in store. A lot has happened since the 2019 awards—and I know that’s an…. The post Will these innovation trends shape banking’s future?

Trends 514
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The Threat of Ransomware for Financial Institutions: FinCEN Issues Red Flags

Abrigo

Ransomware poses a significant threat to FIs. In response to an increase in ransomware attacks, the latest FinCEN advisory shows the dynamic nature and criticality of ransomware threats. . Would you like other articles like this in your inbox? Takeaway 1 Cyber attacks – ransomware specifically – are the most significant threat to U.S. financial institutions.

Fraud 195
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2021’s Best Community Banks to Work For

Independent Banker

Premium benefits packages, professional development and TLC during the pandemic—this year’s winners do everything in their power to keep their community bankers happy and fulfilled. We asked both leaders and staffers to tell us what makes their community banks stand out as employers. » LESS THAN $250 MILLION. Key Community Bank: Leading by example. By Roshan McArthur.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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6 Steps to Seamless Account Holder Onboarding

SWBC's LenderHub

More and more, financial institutions are focusing on the consumer experience. Particularly, in our post-pandemic environment where consumers are leveraging self-serve channels for their day-to-day activities, user experience has become critical to maintaining and growing relationships.

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Fintech in a Flash: Fraud Mitigation is a Key Consideration When Selecting Payments Partners

Jack Henry

Payments fraud impacted 82% of financial institutions last year. And it’s inevitable, pervasive, and growing with every payment channel threatened by unique, ingenious, and constantly evolving schemes. So, if you’re among the 88% of financial institutions that confirmed (during a recent Accenture survey) you have multi-year payment transformation plans, fraud mitigation should be a cornerstone of your payments partner due diligence.

Fraud 148
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I'm All Fired Up!

Jeff For Banks

//Note: This is not a banking post.// "Ain't nobody livin' in a perfect world, And everybody's out there, cryin' to be heard And now I got a new fire, burnin' in my eyes Lightin' up the darkness, movin' like a meteorite." I'm All Fired Up! This past Sunday, CBS Sunday Morning ran an excellent segment on Pat Benatar and husband / lifelong bandmate Neil Girardo.

America 145
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Breaking down common barriers to purpose-driven banking

Accenture

In this series we’ve taken a close look at the business case for embracing purpose in banking. In short, there’s compelling evidence that focusing on customer wellbeing can catalyze growth and digital transformation. Embracing purpose is more than a PR move. It is a powerful opportunity—and a formidable challenge. Today we’re going to unpack four of the….

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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The Threat of Ransomware for Financial Institutions: FinCEN Issues Reg Flags

Abrigo

Ransomware poses a significant threat to FIs. In response to an increase in ransomware attacks, the latest FinCEN advisory shows the dynamic nature and criticality of ransomware threats. . Would you like other articles like this in your inbox? Takeaway 1 Cyber attacks – ransomware specifically – are the most significant threat to U.S. financial institutions.

Fraud 195
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Strategies for fighting remote authentication fraud

Independent Banker

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. Experts say community banks can use education, biometrics and solid cybersecurity practices to fight this growing area of crime. By Elizabeth Judd. Say a scammer calls a community bank customer and gains their trust by using information obtained from a major data breach.

Fraud 160
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If You Can't Beat Them, Join 'Em

SWBC's LenderHub

“After all, we are not communists” – Don Emilio Barzini, The Godfather Part One. As we enter the most confusing investing chapter in The Great Pandemic, I’ve been thinking a lot about what are some good, or maybe even great, investments to take advantage of the current dislocations as well as the ones to come. I have been thinking of this since a strange thing happened to copper on the London Metals Exchange (LME) back in the month of October.

Capital 148
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Barclays has financed $5.6bn in new fossil fuel projects since January

TheGuardian

Financing in lead up to Cop26 largest of all major UK banks, finds campaigners Barclays has financed more in fossil fuel projects than any of the UK’s largest banks in the months leading up to the Cop26 climate talks in Glasgow, according to a report by climate finance campaigners. The bank financed $5.6bn (£4.1bn) for new fossil fuel projects from January 2021 to the eve of the UN climate summit, Market Forces found, despite growing international warnings that any new fossil developments would

Marketing 138
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Examining ATM trends in 2021 and beyond

ATM Marketplace

Where are ATMs right now and where are they headed? Read more to find out.

ATM 137
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Growth in digital payments: A cross-industry view

Accenture

Digital payments are gaining popularity as cash usage declines around the world. While card payments still dominate in countries where they have a large incumbent advantage, digital products like payment apps, digital wallets, buy now pay later, and account-to-account (A2A) payments are gaining traction. This trend is driven by changing customer behaviors and reimagined customer….

Industry 393
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FinCEN Guidance on Cyber Fraud – Video

Abrigo

FinCEN provides guidance on Cyber Fraud What can financial institutions do to prevent and detect cyber fraud? You might also like this blog on FinCEN's AML/CTF priorities on cyber fraud. Read. Takeaway 1 With the rise in work from home, cyber criminals have targeted remote networks and have found them easier to infiltrate. . Takeaway 2 Illicit actors are teaming up to pull off greater and more detailed fraud schemes to go for larger payoffs, including double extortion. .

Fraud 195
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Rebeca Romero Rainey: Focus on the light

Independent Banker

Photo by Robert Severi. While our decisions over the past year have been driven even more by our mission than by our bottom lines, we’ve also achieved good results. Winter is upon us. Dec. 21 marks the solstice, the official start of winter and the shortest, darkest day of the year. But as I see it, that milestone also signals a transition to light, as days grow longer from there.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Market Commentary: Week of November 15, 2021

SWBC's LenderHub

Last Week. The week began with the continued unwinding of the massive, long-dated Treasury short positions that have roiled the markets and, in large part, caused the 10-year to revisit technical lows in yields, getting as low as 1.41% on Tuesday. Then, October CPI came on Wednesday, and the market went from student body right to student body left. The CPI rose more than expected and was the highest reading in over 30 years.

Marketing 148
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(Some of) The macroeconomics of working from home

BankUnderground

John Lewis. Increased working from home (WFH) for public health reasons during the pandemic has spawned a debate about whether this shift might become permanent. In this post, I try to sketch out some of the (macro) economics of a longer-run post-pandemic shift towards more WFH. I argue that: i) on consumption, it won’t affect aggregate expenditure, it will just reallocate it across space and sectors ii) in property markets, effects hinge on supply responses; iii) for output, cost-savings to fir

National 135
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Does your bank need an ITM?

ATM Marketplace

In order to determine if your bank needs an ITM, you should ask yourself several questions.

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Beyond CX: BX delivers exceptional experiences

Accenture

In my previous post, I started the conversation about the Business of Experience (BX). I encouraged Canadian banks to look beyond the Customer Experience (CX) to not only retain their current customers but also acquire new customers at a time when so many are willing to move banks for more meaningful experiences. Previously, I recommended…. The post Beyond CX: BX delivers exceptional experiences appeared first on Accenture Banking Blog.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.