Payments Dive
AUGUST 16, 2024
JD Power’s annual credit card survey found that more than half of U.S. credit card users don’t pay their balances in full every month, and less than half are considered financially healthy.
Perficient
AUGUST 4, 2024
In today’s rapidly evolving digital landscape, financial services organizations are increasingly relying on cutting-edge technologies to stay competitive and deliver exceptional services to their clients. Microsoft’s Azure Integration Services , a suite of tools designed to seamlessly connect applications, data, and processes, is emerging as a game-changer for the financial services industry.
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Gonzobanker
AUGUST 8, 2024
The good news: 5 key steps can get banks and credit unions on the road to recovery. In my younger days (think post-cave drawing but pre-smartphone), my friends and I used MapQuest for navigation. Does anyone remember MapQuest? Once we fed our destination into the website on our PC, we had to print the turn-by-turn directions plus the map on paper! Compared to today’s smartphone apps, the MapQuest website was seriously clunky.
ATM Marketplace
AUGUST 15, 2024
E-commerce leaders will discuss creating seamless customer experiences at the upcoming Interactive Customer Experience Summit being held in Charlotte, North Carolina next month.
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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.
BankUnderground
AUGUST 9, 2024
Michael Kumhof and Mauricio Salgado-Moreno While ‘unconventional’ balance-sheet policies like quantitative easing (QE) and quantitative tightening (QT) appear to have been successful, it is difficult to separate their macroeconomic and financial stability implications from those of other polices. Hence, in a recent paper , we develop a theoretical framework, focusing on the central bank’s liabilities, that sheds light on these implications.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Payments Dive
AUGUST 7, 2024
The biggest U.S. bank is piloting payments processing for biometric transactions, with plans to use it at the hamburger chain Whataburger, which lets customers pay with a face scan.
Perficient
AUGUST 2, 2024
Imagine a world where your business can effortlessly keep pace with technological advancements and continuously changing customer expectations. The ability to swiftly develop new technology products and applications is crucial to staying competitive. However, relying solely on in-house development capabilities is not always feasible for many organizations.
BankInovation
AUGUST 19, 2024
Discover Financial Services is tapping generative AI to speed up call center agent response and strengthen client experience. Using Google Cloud’s AI platform, Vertex AI, Discover has reduced response times for call center agents by 70%, Szabolcs Paldy, senior vice president of enterprise operations at Discover, told Bank Automation News.
ATM Marketplace
AUGUST 12, 2024
Professor Steven King shares a preview of his upcoming keynote at the ICX Summit in Charlotte on the future of retail. ICX Summit will be hosted by Networld Media Group from September 9-11.
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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment
ABA Community Banking
AUGUST 8, 2024
Treasury checks are among criminals’ favorite targets because generally banks must provide the money before they can learn if the check is not valid or stolen, and it has been reported that they are actively targeting the USDA checks. The post USDA discrimination payments are targets for check fraud appeared first on ABA Banking Journal.
TheGuardian
AUGUST 29, 2024
Arizona officials are investigating the death of Denise Prudhomme, 60, who was discovered by a colleague Officials in Arizona are investigating the death of a Wells Fargo employee who scanned into her office on a Friday morning and was found dead at her desk four days later. According to local outlets, authorities said 60-year-old Denise Prudhomme entered her Wells Fargo office building located on the 1100 block of West Washington Street in Tempe, Arizona, at 7am on 16 August.
Payments Dive
AUGUST 13, 2024
As payments technology advances, more companies are embedding the payments process in websites and apps. Here’s a primer on how this trend is advancing and changing the payments arena.
Perficient
AUGUST 28, 2024
Next-level personalization strategies will undoubtedly be a key topic at Salesforce’s largest event this year. Dreamforce is right around the corner taking place in San Francisco on September 17 to 19, and learning how to get the most out of your customer data with AI-powered tools is top of mind. Whether you’re attending in person or virtually, the conference boasts numerous opportunities to hear how some of the world’s largest brands are using data and AI to create personalized journeys and pr
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Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.
BankInovation
AUGUST 20, 2024
J.P. Morgan is joining French payments network Cartes Bancaires, Mike Lozanoff, managing director and global head of merchant services at J.P. Morgan, tells Bank Automation News on this episode of “The Buzz” podcast. The bank is tapping cloud-based Renovite to build the connection to the network, Lozanoff says.
ATM Marketplace
AUGUST 19, 2024
Customer feedback is crucial for retail and restaurant success, driving improvements in products and services based on customer preferences. Learn innovative strategies on gathering and utilizing customer insights from industry experts at the Interactive Customer Experience Summit in Charlotte this September.
BankUnderground
AUGUST 14, 2024
Joanna McLafferty, Kirstine McMillan and Joseph Smart On 7 May 2024 the SONIA rate, the UK’s risk-free reference rate, printed at exactly 5.2000% and has remained there to the end of July 2024 (the time of writing). Flatlining of SONIA is not a phenomenon we see often. Prior to this, over the past six years SONIA had been ‘flat’ for only four consecutive days, on two occasions.
TheGuardian
AUGUST 27, 2024
Rhian-Mari Thomas, the head of the Green Finance Institute, persuaded Rachel Reeves to half the state’s stake – because the private sector was ready to step in At the start of this year, among the snowy Swiss slopes of the Davos business get-together , Rhian-Mari Thomas was ready to make an elevator pitch to the UK’s future chancellor, Rachel Reeves.
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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
Payments Dive
AUGUST 23, 2024
“The time has come to rethink surcharging not as a necessary evil but as a strategic advantage that can benefit both businesses and customers,” writes a Billtrust executive.
Commercial Lending USA
AUGUST 28, 2024
A commercial land loan is an extensive financial choice that needs to be well thought out to be successful. Commercial Lending USA is the name you can trust regarding business land loans.
BankInovation
AUGUST 8, 2024
Truist is tapping Wells Fargo CIO of Consumer Technology Steve Hagerman to fill its chief information officer role. Hagerman was the “right person at the right time for our enterprise technology team,” a Truist spokesperson told Bank Automation News, noting that selecting a new CIO was a “thorough process.
ATM Marketplace
AUGUST 2, 2024
A panel entitled "Using Financial Education as a Marketing, Engagement Tool" at the Bank Customer Experience Summit held in Charlotte from Sept. 9 to 11 will address this topic in detail.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
American Banker
AUGUST 14, 2024
The dark secret about credit unions is that while rules have changed to allow them to make more commercial loans, their ability to underwrite those loans at scale is lacking. When the credit cycle turns, there's going to be a reckoning.
TheGuardian
AUGUST 12, 2024
Median pay for a FTSE 100 boss rose to £4.19m in 2023, 120 times that of the average full-time worker FTSE 100 chief executive pay reaches highest level on record The bosses of Britain’s blue-chip companies are raking it in, having seen their pay rise to the highest level on record last year, according to figures released by the High Pay Centre. The data shows that median pay for a FTSE 100 chief executive increased from £4.1m in 2022 to £4.19m in 2023.
Payments Dive
AUGUST 7, 2024
The payments service provider is known for working with restaurants, but seeks to make headway with convenience stores, grocery stores and bottle shops.
William Mills
AUGUST 15, 2024
I've always been fascinated by the Olympics. While the incredible athletic feats are inspiring, the games are much more than that. The global event is a celebration of planning, fierce competition and storytelling. Every two years, we’re drawn into the personal stories of athletes, learning about their sacrifices, perseverance, and the support networks that helped them become the best in the world.
Speaker: Gary Dmitriev
Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.
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