February, 2022

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What’s threatening data-driven growth for banks?

Accenture

There’s more data available to banks than ever before. So why aren’t they using it to drive growth? Most commercial banks know that making better use of their data would have a significant impact on their business. As I discussed in my first post in this series, data can be used to improve a bank’s…. The post What’s threatening data-driven growth for banks?

Data 493
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10 Commandments for a Financially Secure Future

BankBazaar

Behold! The 10 commandments that can help you part troubled financial waters so you can walk confidently into the ‘promised land’ – a financially secure future! While there’s no one-size-fits-all approach to building a financially secure future, there are certainly some best practices that can help. Remember that while these cannot be carved in stone, they can certainly help part troubled financial waters so you can confidently walk through to the ‘promised land’ of financial security. 1.

Security 147
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How Relationship Lending & A Transaction-Oriented Focus Can Win More Business Loans

Abrigo

Personalized Touch with Efficient Service Can Boost Lending Banks and credit unions can boost business lending by combining a relationship focus with transaction-oriented processing. . You might also like our new podcast "Ahead of the Curve: A Banker's Podcast" Listen . Takeaway 1 Many banks and credit unions want to win more business loans but will face higher rates and more competitors.

Lending 195
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The Value of Empathy in Debt Collections

Perficient

Monday, February 21 st marks the beginning of Empathy Week. Empathy Week was founded in London in 2019 as an initiative to use storytelling through film to cultivate empathy among school children. During Empathy Week, students are shown one short film each day that showcases a unique human experience. The films’ themes are interlaced into lessons, assemblies, and/or tutor times, allowing for their insights to truly resonate.

Lending 294
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Our ARC Lending Tactic For Quality Loan Growth

South State Correspondent

In our article last week ( HERE ), we discussed how the yield curve is currently flat between the three and 20-year points. This makes term loan pricing between three years and 20 years virtually identical. Banks that cannot offer competitively priced term loans out to 20 years may be at a significant disadvantage when competing or retaining top-quality customers.

Lending 195

More Trending

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Banking in the metaverse: the next frontier

Accenture

As you read this, the internet is being reshaped. And it’s already transforming banking. We have not witnessed a topic explode quite like the metaverse. While extended reality (XR) technology has been around for some time, the topic’s momentum has recently accelerated with some analysts now predicting the metaverse to be an $8 trillion opportunity.….

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Fintech in a Flash: 11 Big Questions to Help You Develop a Modern Payments Strategy

Jack Henry

Considering the state of the payments industry and the importance of payments to a financial institution’s business model and revenue goals, every bank and credit union needs a modern payments strategy that supports today’s industry-wide threats and opportunities.

Strategy 179
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What to Expect in 2022: BSA/AML Regulatory Hot Topics

Abrigo

What to watch for in 2022 Expect these eight BSA /AML regulatory topics to see changes in 2022 and start preparing now to help your institution s tay up to date. You might also like this webinar on BSA/AML regulatory hot topics. WATCH. Takeaway 1 Now is the time to create a project plan for future BSA/AML regulatory guidance . Takeaway 2 Enhance policies, procedures, and processes for areas that will gain regulatory scrutiny?

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The Value of Empathy in Debt Collections

Perficient

Monday, February 21 st marks the beginning of Empathy Week. Empathy Week was founded in London in 2019 as an initiative to use storytelling through film to cultivate empathy among school children. During Empathy Week, students are shown one short film each day that showcases a unique human experience. The films’ themes are interlaced into lessons, assemblies, and/or tutor times, allowing for their insights to truly resonate.

Lending 294
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Bank Product Design – The #1 Reason Why Your Bank Isn’t Growing Faster

South State Correspondent

The reality is that most banks only design less than half a product. Sure, bankers are great at getting the basics right, but there is rarely much thought around 66% of the product’s design after that. In this article, we look at the elements of excellent bank product design and provide some hacks on how to improve your current product offerings.

Branding 195
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Build your community bank’s brand with swag

Independent Banker

Tioga State Bank aims for a pragmatic approach to its swag. Promotional merchandise, or swag, has long been regarded as a no-brainer approach to business branding, but community banks are shedding those thrifty connotations with a new, mindful approach to company gifting that imparts value and purpose while bolstering bottom lines. By Judith Sears. Call them tchotchkes, souvenirs, knickknacks, bric-a-brac, or just plain old freebies.

Branding 167
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Transforming banking to adapt to the new world

Accenture

Ten years ago, the word “bank” evoked imagery of long lineups, heavy paperwork and months-long processing time. Fast-track to today, and customers want a one-stop solution to cater for an “on the move” lifestyle. Boundaries between differentiated services have blurred and customers’ expectations of banks go beyond their conventional financial needs to encompass all realms….

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The Bank Legacy Is Dead: Long Live the Fintech Collision

Gonzobanker

While AOBA 2022 had its share of execs wanting to “fake it until they make it” with future innovation, credit is due to the bankers who are pouring real financial investment into new fintech experiments. It’s been a long two years since bankers and investment bankers nationwide made their annual pilgrimage to the Arizona desert for the Acquire or Be Acquired conference – and ohhh man, a completely different world has emerged since the January 2020 get-together!

Fintech 161
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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ALM 101: Introduction to Asset/Liability Management – Part 2: Interest Rate Risk – Earnings at Risk

Abrigo

ALM & measuring short-term interest rate risk Interest rate risk is measured through two approaches. This ALM 101 post describes the earnings at risk(EAR)/income at (IAR) risk perspective (short-term risk to the income statement). Would you like other articles like this in your inbox? Takeaway 1 Interest rate risk for financial institutions is the risk that earnings and market value may decline as market interest rates change. .

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NY Federal Reserve Evaluates Stablecoin Frameworks

Perficient

Cryptocurrency continues to grow, and Perficient is committed to helping financial services clients continue to understand and navigate this fast-changing part of the economy. Over the last 90 days, we have let clients know about the federal banking regulators planned cryptocurrency road map , explained what steps national banks need to take to begin crypto activities , provided thoughts on the possibility of a U.S.

New York 294
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Setting Loan Maturity – Use This Trick To Better Compete

South State Correspondent

Community banks refine their products and services to compete for better borrowing relationships – the better borrowing relationships are associated with better credit quality, meaningful cross-sell opportunities, acceptable margins and fee income, and higher return on equity (ROE). Unfortunately, current market dynamics are making it hard for community banks to outcompete for these better borrowing relationships.

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Digitally transform through workflow and process automation

Cisco

In the years following the Great Recession, many financial institutions were bogged down with compressed margins, slow revenue growth, high overhead, and costly legacy systems. It all helped contribute to the rise of Fintechs, and Fintechs have been disrupting almost every conceivable area in Financial Services ever since. To remain competitive, financial institutions began their Digital Transformation journey to make workflow and processes automation improvements.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Growth beyond digital banking: A new day dawns

Accenture

It’s time to stop talking about digital banking as though it’s an end game. Today’s digitalization is just the first step in the more holistic transformation to come. In the first of my focused insights on the Future of Banking, I’ll discuss a few of the meaningful changes banks need to undertake in order to…. The post Growth beyond digital banking: A new day dawns appeared first on Accenture Banking Blog.

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Charles Potts: Unlocking better customer connections

Independent Banker

By Charles Potts, ICBA. Innovation is a priority for ICBA. That’s why we’ve spent the past three years educating community bankers on the why of innovation: why bankers should be thinking about innovation, why innovation is a top priority in a digital-first environment and why now is the time to act. We are now exploring the how: how ICBA can help community bankers drive growth through innovation, and how community bankers can better engage new and existing customers.

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Leveraging Automated Underwriting for Small Business Lending

Abrigo

Loan Decisioning Allows Small Business Lending to Grow Community financial institutions can leverage automated loan underwriting to increase small business lending and achieve consistency. . Would you like other articles like this in your inbox? Takeaway 1 Financial institutions are using small business loans as a source of growth and this trend will continue. .

Lending 195
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7 Takeaways: “How GM Financial Elevates the Customer Experience With Journey Science”

Perficient

Perficient’s Kevin Colletti recently joined forces with Srini Alagarsamy and Patrick Daly from GM Financial, as well as Adobe’s Chris Young to present the webinar, “How GM Financial Elevates the Customer Experience with Journey Science.” In the webinar, the panelists discussed how having a firm grasp on journey science can help personalize the customer experience.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Why Digital Assets Are Your Bank’s Future

South State Correspondent

Scoff at the NFT’s all you want, but they are your bank’s future. Not every bank, just those that will survive. All the crypto ads during the Super Bowl are another sign of this. Sure, in part, it’s a hype-driven Pets.com moment. However, like the changes that took place around Web 1.0, Web 3.0 is genuine and is set to have a similar impact on eCommerce and banking.

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Market Commentary: Week of February 28, 2022

SWBC's LenderHub

Last Week. Last week’s action was punctuated by the shocking Russian invasion of its neighbor, Ukraine, on Wednesday night. While U.S. intelligence services proved to be highly accurate with regard to the intentions of Russia, many market participants were simply not ready for one of the two global nuclear superpowers to conduct major military operations in Europe in complete defiance of the NATO military alliance, an alliance that sits right on the borders of Ukraine and Russia.

Marketing 148
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Concerned about cyber security? It’s time to talk more about cloud

Accenture

A year or so ago, I wrote that moving to cloud was non-negotiable for middle market banks. My reasoning? Cloud enables everything banks want (and need) to do to compete with digital players. Flash forward to today, and most middle market banks have by now dipped their toes in the proverbial “cloud pool”. I’m certainly…. The post Concerned about cyber security?

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Data, Data Everywhere. But What Are We to Think?

Jack Henry

Like that parched and ancient mariner surrounded by an undrinkable sea, it’s a special kind of torture to be awash in glorious data and not able to use it. And it stings even more knowing data analytics is critical to being able to serve your accountholders at their moment of need.

Data 148
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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.