April, 2023

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3 Tips to Head Off a Digital Banking Conversion Nightmare

Gonzobanker

Ticking these best practice boxes will help keep the monsters at bay on conversion day. It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest.

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Americans value trust above all in payment options

Accenture

There’s a lot of buzz about next-gen payments rails globally, but where does North America stand when it comes to adopting these new options? Accenture’s recent consumer payments research—which you’ll find in our report, Payments gets personal: strategies to stay relevant—revealed that North Americans have a clear preference for payment methods they trust, from providers… The post Americans value trust above all in payment options appeared first on Accenture Banking Blog.

Payments 489
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Same-day ACH payments soar

Payments Dive

The dollar value of same-day ACH payments nearly doubled in the first quarter as the volume increased 20.7%, Nacha said this week in a quarterly update.

Payments 545
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Taking a closer look at video banking

ATM Marketplace

Video banking is a now a multi-billion dollar industry. Where's it headed? ATM Marketplace takes a closer look.

Video 127
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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RBI’s Repo Rate Hike: How To Reduce Home Loan Tenure?

BankBazaar

It’s been a crazy year with Home Loans. As the RBI pumped the repo rate up from 4.0 to 6.5. Home Loans became costlier at a pace not seen in years. Voluntary EMI hikes are a great way to reduce Home Loan tenure and get out of debt faster. Read on to know more! Consider someone who may have borrowed at the rock bottom rate of 6.50 last year. With a 2.5 percentage points increase taking their rate to 9.00, their per-lakh EMI on a 20-year loan would rise from ₹746 to ₹900 – a 20% leap within a year

How To 148

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To Hub or Not to Hub: Are Payment Hubs a Good Idea for Financial Institutions?

Gonzobanker

The banking industry has been trying to define digital transformation for the past decade. The thing that everyone seems to have finally agreed on is that digital transformation is a journey – a phased approach focused on continuous improvement across various systems. This article defines the critical nature of payment systems along a financial institution’s transformation journey and explores when a payment hub makes sense as a solution to an oft-fragmented collection of systems for processing

Payments 136
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5 ways to reignite customer relationships for growth

Accenture

Banking has been blasted by the winds of change in 2023. If you think we’re not in Kansas anymore, you’re not alone. The industry right now has a surprising amount in common with some of the most iconic characters from The Wonderful Wizard of Oz, the famous L. Frank Baum story published in 1900 and… The post 5 ways to reignite customer relationships for growth appeared first on Accenture Banking Blog.

Kansas 394
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Fed study highlights growth in card, ACH payments

Payments Dive

Card, ACH and check payment values climbed from 2018 to 2021, as cash was left behind, according to the Federal Reserve’s noncash payments study.

Study 487
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The challenges of measuring financial conditions

BankUnderground

Natalie Burr The challenge of measuring financial conditions Imagine you were tasked with thinking about how financial conditions have changed over a policy tightening cycle. Different economists would come to very different conclusions, and none would necessarily be wrong. Why? Because measuring financial conditions is challenging – for a variety of reasons.

Policies 143
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Cash Or Credit Card For Your Travels Abroad?

BankBazaar

B ig wad of cash or a sl eek Credit Card ? Let’s help you figure out the pros and cons of both when travelling abroad , along with a few pro tips on using Credit Card s overseas. Business or leisure? You do not have to state the purpose of your visit to us, but we know for sure that you are going to spend when in a foreign country. Handling finances could be as daunting as figuring out the many nuances of a new country.

Cards 148
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CFPB releases policy statement defining abusive acts or practices

CFPB Monitor

In the CFPB’s second attempt to define “abusive” acts or practices, the first being guidance rescinded a year after it was given in 2020, the CFPB has issued a new policy statement in which it turns to statutory analysis and past enforcement actions to provide a framework for determining what constitutes abusive conduct. .

Policies 148
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Experts define challenges, growth factors in bitcoin ATM market

ATM Marketplace

What's driving the bitcoin ATM market? There are several factors to consider including security and accessibility. However, there are also issues holding it back. Let's take a look at both.

ATM 126
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Banks can no longer stall on sustainability

Accenture

Banks have the opportunity of a lifetime. And if they don’t act now, it’s going to slip from their grasp. I’ve just returned from speaking with senior bank executives around the US and Europe. The topic of our talks? One of the many pressing issues facing commercial banks today: sustainable credit—using banks’ capital resources to… The post Banks can no longer stall on sustainability appeared first on Accenture Banking Blog.

Resources 329
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Pavilion Payments plots growth

Payments Dive

The gaming payments service provider, previously part of processor Global Payments, aims to increase business by investing in technology and more staff.

Payments 476
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What if it’s a perfect storm? Stronger evidence that insurers should account for co-occurring weather hazards

BankUnderground

John Hillier, Tom Perkins, Ryan Li, Hannah Bloomfield, Josie Lau, Stefan Claus, Paul Harrington, Shane Latchman and David Humphry In 2022 a sequence of storms (Dudley, Eunice and Franklin) inflicted a variety of hazards on the UK and across Northwest Europe, resulting in £2.5–4.2 billion in insured losses. They dramatically illustrate the potential risk of a ‘perfect storm’ involving correlated hazards that co-occur and combine to exacerbate the total impact.

Capital 114
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First Republic Bank shares fall 50% after reporting dramatic slump in deposits

TheGuardian

Bank now faces tough options to turn around its business with the creation of a ‘bad bank’ or asset sales possibilities First Republic Bank’s shares closed down 50% on Tuesday, a day after the mid-sized US bank announced a dramatic slump in deposits. On Monday the San Francisco-headquartered reported a more than $100bn plunge in deposits in the quarter in the aftermath, sparking fears that it could be the third bank to fail after the collapse of Silicon Valley Bank and Signature Bank.

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CFPB Director Rohit Chopra Addresses FDIC Deposit Insurance and the Banking Industry

CFPB Monitor

On April 11, 2023, the Consumer Financial Protection Bureau Director Rohit Chopra spoke with the Washington Post regarding the banking industry after the failure of Silicon Valley Bank. Director Chopra, who is also a board member of the Federal Deposit Insurance Corporation, focused his messaging on the need to better educate consumers regarding when their deposits are and are not insured by the FDIC.

FDIC 146
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Examining best practices for ATM security

ATM Marketplace

With crime rising nationwide, ATM operators need to be vigilant to protect their assets. At the same time, new Payment Card Industry standards require operators to update their payment equipment to prevent fraudulent transactions. These are just some of the issues confronting today's ATM industry.

ATM 119
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Wire fraud up 18% since SVB collapse

BankInovation

The collapse of Silicon Valley Bank opened a door of opportunity for fraudsters to take advantage of bank clients who have recently moved money or switched bank accounts — and banks are warning their clients to be cautious.

Fraud 98
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Fiserv takes lead back from FIS

Payments Dive

Fiserv bested FIS in the competitive payments processing market last year, handling more transactions with a larger value, said an industry consultant.

Industry 458
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The pro-cyclicality of capital ratios and credit supply, a tale of two sizes

BankUnderground

Mahmoud Fatouh Small banks tend to have more specialised business models, likely focusing on commercial and retail banking activities, and show limited interconnectedness to other financial institutions. Hence, they are likely to show less intense cyclical patterns compared to large banks. This post investigates whether large and small banks in the UK and US differ in the cyclical patterns of capital positions and credit provision.

Capital 105
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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Virgin Media restores internet service after outages across UK – as it happened

TheGuardian

Company’s own website went down and internet was inaccessible for several hours. Follow all our live coverage of business, economics and financial markets It has not been a great day for companies bearing the Virgin brand. Virgin Orbit, the satellite launch company started by Sir Richard Branson, has filed for US bankruptcy protection. Last-ditch efforts to find funding for the struggling space firm fell through, the Guardian’s Kalyeena Makortoff reports.

Branding 100
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CFPB files appeal from district court ruling in Townstone Mortgage that ECOA only applies to applicants

CFPB Monitor

The CFPB has filed a Notice of Appeal with the U.S. Court of Appeals for the Seventh Circuit from the district court’s decision in the CFPB’s enforcement action against Townstone Mortgage (Townstone). In the case, the district court ruled that a redlining claim may not be brought under the Equal Credit Opportunity Act (ECOA) because the statute only applies to applicants.

Lending 142
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How to protect ATMs from advanced threats

ATM Marketplace

As the technical capabilities of ATMs have increased, so has the sophistication of physical and digital attacks looking to access the cash and consumer data that ATMs store. To protect ATMs, businesses must fully understand the current global and regional-specific threats to both physical and digital bank property.

ATM 112
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Podcast: The just-do-it mindset in community bank innovation

ABA Community Banking

How can community bank emerging leaders take initiative in innovation? Tim Shangle advises bankers to take small steps and explore what new technologies can do. The post Podcast: The just-do-it mindset in community bank innovation appeared first on ABA Banking Journal.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.