November, 2015

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Using the Emotion of Banking to Attract Customers

South State Correspondent

Later this month, Secretary of State John Kerry will attempt to bring peace to one of the world’s most dangerous troubled spots – a Washington D.C. Best Buy. There, mobs of discount-fueled shoppers will be viciously climbing over each other attempting to save $25 on the latest Xbox One. Kerry will no doubt realize the futility of the negotiations and head back to the Middle East where people are more reasonable.

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Good governance is key to building a model risk management framework

Accenture

In today’s heavily regulated financial climate, banks and financial institutions are relying more heavily on models—to help measure and manage their exposure to risk, and to help manage the overall business. These models are used in every aspect of risk. Read more.

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Proposed new cyber security regulations will be a huge undertaking for financial institutions

Celent Banking

New York State Department of Financial Services (NYDSF) is one step closer to releasing cyber security regulations aided by the largest security hacking breach in history, against JP Morgan Chase. The attack on JPMorgan Chase is revealed to have generated hundreds of millions of dollars of illegal profit and compromised 83 million customer accounts.

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What borrower data to collect for agricultural lending

Abrigo

Banks involved in ag lending understand that the volatility of the industry – unpredictable weather patterns, variable commodity prices and more – can often lead to higher amounts of risk compared to other concentrations. Given recent news about decreasing ag incomes , combined with increasing demand for ag loans , banks need to evolve in this area of lending.

Lending 163
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Loan-Loss Plan Is Direct Hit on Community Bank Lending

Finer Points

The following op-ed originally appeared Nov. 9 on American Banker’s BankThink blog. It is no wonder that the banking industry strongly opposes the Financial Accounting Standards Board’s proposed reforms to loan-loan loss reserve calculations. The proposal would force community banks, in particular, to completely overhaul their approach to lending. Even some FASB members and more […].

More Trending

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If You Want A Younger Client Base At Your Bank, Use This Idea

South State Correspondent

Truth be told, there is very little practical knowledge taught in college. Sure, details of Horace Mann’s life, the atomic weight of Californium and when to evoke the pooling of interest accounting method all have their place, but these concepts are not nearly as useful as understanding how restricted stock vesting works or the difference between Merlot and Pinot Noir.

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CFPB issues third Financial Literacy Annual Report

CFPB Monitor

Barbara S. Mishkin. The CFPB has issued its third Financial Literacy Annual Report to Congress. The report covers the CFPB’s activities to improve consumer financial literacy during the period from June 2014 through September 2015. The report’s Appendix contains a list of the CFPB’s currently available financial education resources, which includes web-based tools, CFPB brochures and other publications, and CFPB research reports.

Report 106
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Looking back on Money 20/20

Celent Banking

Last week my colleague Dan Latimore and I were at Money 20/20, which in four short years has become a “must attend” event in payments and Fintech. I’ve been there at the very beginning and it has been exciting to watch it grow from about 1,000 of us in the first year to over 10,000 this year. Congratulations to the Money 20/20 team for this incredible achievement!

Columbus 168
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15 Minutes With—Kaarin

Independent Banker

Kaarin Long stops by a local manufacturer while getting to know customers as Investors Community Bank’s cash management relationship manager. Photo by Mike Roemer. Kaarin Long. Cash Management Relationship Manager. for the $745 Million-Asset. Investors Community Bank in Manitowoc, Wis. IB: Where is Manitowoc? Long: Manitowoc is conveniently located along the shores of Lake Michigan, and we’re centrally situated between Green Bay and Sheboygan.

Community 101
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Gonzo Notes from Money20/20

Gonzobanker

By Brandi Gregory, Nick Lane & Terence Roche. Recently, your intrepid Gonzo investigators found themselves (again) in Las Vegas to get a take on payments at Money20/20. (We are rotating the team, as Misters Kilmer and Weikart reported that rehab from BAI Retail Delivery is taking a bit longer than estimated.) Maybe it is appropriate that this conference is in Vegas, since it’s a city based on one sole premise – moving money from your pocket to a casino’s pocket (a business model that

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7 Simple (But Crucial) Things Financial Institutions Often Forget About

SWBC's LenderHub

According to World Bank , there are about two billion adults that currently do not have a formal account at a financial institution. That equates to a huge market share up for grabs. So, how can you acquire some of these “unbanked” individuals? With competitors all around you, it is important that your financial institution not overlook ways to better your organization, even those things that seem unimpactful.

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Community Bank Performance for 3Q 2015 [Presentation]

South State Correspondent

In order to give you the most current perspective on our banking industry, we have compiled the latest data and have attached a complete presentation at the bottom of this blog post. The summation of the quarter is this – While large banks did just slightly better for performance, community bankers felt like they were hamsters running in place hard, but not getting anywhere.

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U.S. Chamber of Commerce criticizes NY Times arbitration articles

CFPB Monitor

Barbara S. Mishkin. The U.S. Chamber of Commerce has issued strong criticism of the first two articles on arbitration published in the New York Times this past Sunday and earlier this week. (The articles were part of a series of three reports.) Alan Kaplinsky, Practice Leader of Ballard Spahr’s Consumer Financial Services Group, was quoted extensively in the first article.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Reports of Small Business Lending’s Death are Greatly Exaggerated

Celent Banking

I’ve spent much of my career in and around the financial services sector focused on small business banking. In the US, small business customers get bounced around like Goldilocks—they are too small to be of interest to commercial relationship managers and too complex to be easily understood by retail branch staff. I applaud those banks that make a concerted effort to meet the financial needs of small businesses.

Report 163
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Interoffice Mail Lives On!

Jack Henry

Author: Milton King, mking@profitstars.com. As I prepared to write this blog, I came to the realization that many people who read this may have never utilized interoffice mail (IM). They never had the experience of handling that fancy orange/yellow/tan envelope with the holes in it. They missed out on the joy of figuring out if the red tie string needed to go clockwise or counter-clockwise.

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3 Irrational Biases You Should Eliminate from Your Organization

Gonzobanker

Last month I was invited to Las Vegas for a friend’s bachelor party (nice guy but he’s never been big on originality). On the second evening in town I was walking off 6,000 buffet calories at the Bellagio when I noticed a commotion by the roulette tables. A small crowd was gathering around one particular table where the ball had just landed on black for the eighth consecutive time.

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3 Things Every Credit Union Should Know About Benefits Pre-funding

SWBC's LenderHub

To say that employers have had a difficult task in planning for employee health benefits is an understatement. Between the landmark passage of the Affordable Care Act , the increasing costs of benefits, and the residual effects of a recession, today’s health care spectrum has become riddled with complexities and unprecedented challenges. Like many other employers, credit unions aren’t immune to these economic concerns, specifically the rising costs of benefits.

Survey 83
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Why Community Bank Lending May Face Less Competition In The Future

South State Correspondent

Last week we saw the release of the details of the Basel Committee on Banking Supervision (BCBS) rule on Fundamental Review of the Trading Book (FRTB). Started in 2012, put forth in concept in 2014 and now proposed in detail last week, the rule, should it stand, makes it largely uneconomical to securitize all sorts of lending assets. As such, should this rule stand as written, it would most likely go into effect in January of 2019 and make it onerous for large banks to securitize a variety of tr

Lending 220
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CFPB plans national survey on financial well-being

CFPB Monitor

Barbara S. Mishkin. The CFPB has published a notice in the Federal Register indicating that it is planning to conduct a “Financial Well-Being National Survey.” In the notice, the CFPB states that through its prior research, it has determined that improvement in consumer financial well-being is the ultimate goal of its financial literacy initiatives.

Survey 92
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Reconciling TouchID with Bank T&Cs

Celent Banking

Apple’s TouchID is brilliant – I now use it not only to unlock my phone, but also to log into my Amazon account. I can also use it to log into my Amex app and my bank’s mobile banking app. And of course, it is the way to initiate Apple Pay transactions. The only trouble is that none of those providers can be assured that it is really me doing all of this.

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The Next Big Thing in Payments Could Be You

Jack Henry

Author: Kevin Moland, KMoland@profitstars.com. If you think about it, payments have always been about being more mobile. Cash, first in the form of precious metals, then as different forms of currency, allowed people to liquidate relatively immovable assets like property or livestock and “mobilize” them in a form that could be carried around and converted into other goods and services.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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The Niche Bank

Jeff For Banks

Me to a community banker: Why don't you offer more options than real estate secured lending to help fund early stage businesses? Banker: Because that's not community banking. I've been in this business over 20 years and still don't know the definition of community banking. What I hear most often is that community banks take deposits from people and businesses in their community and lend it to people and businesses in that same community.

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Open banking: How banks must respond to the mobile boom

Banking 2020

Consumers around the world are becoming more interested in using their mobile devices to manage their financial affairs, with the use of mobile banking technologies set to double by the end of the decade. This is according to a new report by KPMG, which revealed the total number of mobile banking customers is set to hit 1.8 billion by 2019, accounting for a quarter of the world’s population.

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Commercial Lending Strategies That Work

South State Correspondent

The competition for qualified borrowers is intense, and both pricing and structure are being compromised. In our dealing with hundreds of banks and thousands of borrowers, we observe strategies and structures that have worked for our customers. In today’s competitive environment, it is important that bankers keep a close watch of what is working and think creatively to try to maintain structure and price.

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CFPB sues company and owner for alleged student financial aid scam

CFPB Monitor

Barbara S. Mishkin. A new lawsuit filed by the CFPB in a California federal district court alleges that the defendants, a company and its individual owner, are engaged in a nationwide student financial aid scam. In addition to injunctive relief, the complaint seeks redress for harmed consumers and civil money penalties. According to the CFPB’s complaint , the defendants contacted students and their families using letters and envelopes with images intended to create the false impression th

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.