November, 2015

article thumbnail

Using the Emotion of Banking to Attract Customers

South State Correspondent

Later this month, Secretary of State John Kerry will attempt to bring peace to one of the world’s most dangerous troubled spots – a Washington D.C. Best Buy. There, mobs of discount-fueled shoppers will be viciously climbing over each other attempting to save $25 on the latest Xbox One. Kerry will no doubt realize the futility of the negotiations and head back to the Middle East where people are more reasonable.

article thumbnail

Proposed new cyber security regulations will be a huge undertaking for financial institutions

Celent Banking

New York State Department of Financial Services (NYDSF) is one step closer to releasing cyber security regulations aided by the largest security hacking breach in history, against JP Morgan Chase. The attack on JPMorgan Chase is revealed to have generated hundreds of millions of dollars of illegal profit and compromised 83 million customer accounts.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Good governance is key to building a model risk management framework

Accenture

In today’s heavily regulated financial climate, banks and financial institutions are relying more heavily on models—to help measure and manage their exposure to risk, and to help manage the overall business. These models are used in every aspect of risk. Read more.

article thumbnail

What borrower data to collect for agricultural lending

Abrigo

Banks involved in ag lending understand that the volatility of the industry – unpredictable weather patterns, variable commodity prices and more – can often lead to higher amounts of risk compared to other concentrations. Given recent news about decreasing ag incomes , combined with increasing demand for ag loans , banks need to evolve in this area of lending.

Lending 163
article thumbnail

Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

article thumbnail

Loan-Loss Plan Is Direct Hit on Community Bank Lending

Finer Points

The following op-ed originally appeared Nov. 9 on American Banker’s BankThink blog. It is no wonder that the banking industry strongly opposes the Financial Accounting Standards Board’s proposed reforms to loan-loan loss reserve calculations. The proposal would force community banks, in particular, to completely overhaul their approach to lending. Even some FASB members and more […].

More Trending

article thumbnail

If You Want A Younger Client Base At Your Bank, Use This Idea

South State Correspondent

Truth be told, there is very little practical knowledge taught in college. Sure, details of Horace Mann’s life, the atomic weight of Californium and when to evoke the pooling of interest accounting method all have their place, but these concepts are not nearly as useful as understanding how restricted stock vesting works or the difference between Merlot and Pinot Noir.

249
249
article thumbnail

Looking back on Money 20/20

Celent Banking

Last week my colleague Dan Latimore and I were at Money 20/20, which in four short years has become a “must attend” event in payments and Fintech. I’ve been there at the very beginning and it has been exciting to watch it grow from about 1,000 of us in the first year to over 10,000 this year. Congratulations to the Money 20/20 team for this incredible achievement!

Columbus 168
article thumbnail

What will make consumers fall in love with peer-to-peer digital payments?

Accenture

Forty-six percent of consumers have already used peer-to-peer (P2P) payments, according to our recent 2015 North America Consumer Payments Survey. As adoption and usage trends evolve in the coming years, what forces will influence more widespread consumer preference for P2P. Read more.

Payments 153
article thumbnail

Managing your credit union’s loan data

Abrigo

Whether it’s part of a CECL preparedness conversation or part of a more proactive approach to risk management under existing regulatory expectations, the topic of “loan-level data” has repeatedly come up since the 2012 proposal from the FASB. As a result, at Sageworks, we have received many questions from our clients – banks and credit unions alike – about the steps to data preparedness.

article thumbnail

5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

article thumbnail

CFPB issues third Financial Literacy Annual Report

CFPB Monitor

Barbara S. Mishkin. The CFPB has issued its third Financial Literacy Annual Report to Congress. The report covers the CFPB’s activities to improve consumer financial literacy during the period from June 2014 through September 2015. The report’s Appendix contains a list of the CFPB’s currently available financial education resources, which includes web-based tools, CFPB brochures and other publications, and CFPB research reports.

Report 106
article thumbnail

15 Minutes With—Kaarin

Independent Banker

Kaarin Long stops by a local manufacturer while getting to know customers as Investors Community Bank’s cash management relationship manager. Photo by Mike Roemer. Kaarin Long. Cash Management Relationship Manager. for the $745 Million-Asset. Investors Community Bank in Manitowoc, Wis. IB: Where is Manitowoc? Long: Manitowoc is conveniently located along the shores of Lake Michigan, and we’re centrally situated between Green Bay and Sheboygan.

Community 101
article thumbnail

Community Bank Performance for 3Q 2015 [Presentation]

South State Correspondent

In order to give you the most current perspective on our banking industry, we have compiled the latest data and have attached a complete presentation at the bottom of this blog post. The summation of the quarter is this – While large banks did just slightly better for performance, community bankers felt like they were hamsters running in place hard, but not getting anywhere.

article thumbnail

Reports of Small Business Lending’s Death are Greatly Exaggerated

Celent Banking

I’ve spent much of my career in and around the financial services sector focused on small business banking. In the US, small business customers get bounced around like Goldilocks—they are too small to be of interest to commercial relationship managers and too complex to be easily understood by retail branch staff. I applaud those banks that make a concerted effort to meet the financial needs of small businesses.

Report 163
article thumbnail

The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

article thumbnail

Lowering the cost of anti-money laundering compliance and financial crime risk

Accenture

Compliance with Anti-Money Laundering (AML) regulations can be a struggle for banks—and it can also mean higher costs. Our experience and industry analysis indicate costs for AML compliance have risen an estimated 50 percent in the past three years. And. Read more.

article thumbnail

Is your website generating new business for your accounting firm?

Abrigo

By Ryan Himmel, CPA, Founder & CEO, TaxResearchPro By now, many accounting firms have a website. Firms are motivated to have a site because other firms in the area have one and most clients expect it. Still, saying you have a website is not enough. You should be able to assess whether or not it is actually helping your firm grow. What's the purpose of your website?

article thumbnail

Digging Deep and Making a Difference This Holiday Season

Finer Points

While many Americans are gearing up for the holiday season, ICBA and community bankers are gearing up for a bustling couple of weeks in Washington. Three top-priority industry initiatives are coming to a head in roughly as many weeks: blocking a backdoor tax hike on Federal Reserve members, modifying a dangerous rewrite of accounting standards, […].

article thumbnail

U.S. Chamber of Commerce criticizes NY Times arbitration articles

CFPB Monitor

Barbara S. Mishkin. The U.S. Chamber of Commerce has issued strong criticism of the first two articles on arbitration published in the New York Times this past Sunday and earlier this week. (The articles were part of a series of three reports.) Alan Kaplinsky, Practice Leader of Ballard Spahr’s Consumer Financial Services Group, was quoted extensively in the first article.

article thumbnail

Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

article thumbnail

Why Community Bank Lending May Face Less Competition In The Future

South State Correspondent

Last week we saw the release of the details of the Basel Committee on Banking Supervision (BCBS) rule on Fundamental Review of the Trading Book (FRTB). Started in 2012, put forth in concept in 2014 and now proposed in detail last week, the rule, should it stand, makes it largely uneconomical to securitize all sorts of lending assets. As such, should this rule stand as written, it would most likely go into effect in January of 2019 and make it onerous for large banks to securitize a variety of tr

Lending 220
article thumbnail

Reconciling TouchID with Bank T&Cs

Celent Banking

Apple’s TouchID is brilliant – I now use it not only to unlock my phone, but also to log into my Amazon account. I can also use it to log into my Amex app and my bank’s mobile banking app. And of course, it is the way to initiate Apple Pay transactions. The only trouble is that none of those providers can be assured that it is really me doing all of this.

Apple 156
article thumbnail

Connected commerce: Digital payments reality, not fantasy

Accenture

Everyday devices like appliances, wearables and cars can connect to the Internet thanks to tiny sensors embedded inside. Some of these smart devices have cutting-edge digital payments capabilities that allow them to initiate payments on consumers’ behalf. This is connected. Read more.

Payments 150
article thumbnail

FDIC cautions of increasing credit, interest-rate risks

Abrigo

Add FDIC Chairman Martin J. Gruenberg to the list of regulators and industry officials warning about growing credit risks in the U.S. In prepared remarks for the release of the FDIC’s third-quarter version of the Quarterly Banking Profile , Gruenberg said growing interest-rate risk and credit risk warrant “timely attention” by banks and will “continue to be a focus of supervisory attention.

FDIC 150
article thumbnail

Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

article thumbnail

Gonzo Notes from Money20/20

Gonzobanker

By Brandi Gregory, Nick Lane & Terence Roche. Recently, your intrepid Gonzo investigators found themselves (again) in Las Vegas to get a take on payments at Money20/20. (We are rotating the team, as Misters Kilmer and Weikart reported that rehab from BAI Retail Delivery is taking a bit longer than estimated.) Maybe it is appropriate that this conference is in Vegas, since it’s a city based on one sole premise – moving money from your pocket to a casino’s pocket (a business model that

article thumbnail

CFPB plans national survey on financial well-being

CFPB Monitor

Barbara S. Mishkin. The CFPB has published a notice in the Federal Register indicating that it is planning to conduct a “Financial Well-Being National Survey.” In the notice, the CFPB states that through its prior research, it has determined that improvement in consumer financial well-being is the ultimate goal of its financial literacy initiatives.

Survey 92
article thumbnail

Commercial Lending Strategies That Work

South State Correspondent

The competition for qualified borrowers is intense, and both pricing and structure are being compromised. In our dealing with hundreds of banks and thousands of borrowers, we observe strategies and structures that have worked for our customers. In today’s competitive environment, it is important that bankers keep a close watch of what is working and think creatively to try to maintain structure and price.

Strategy 215
article thumbnail

First Thoughts on Marriage Between Visa Inc. and Visa Europe

Celent Banking

Today Visa Inc. announced it would be acquiring Visa Europe, subject to regulatory approvals. The press release is here ; the executive team also held an investor call earlier today – the recording and the presentation are here. The deal was widely expected, and so should not be a surprise to anyone who follows payments. Still, it poses a number of questions, such as, for example, how effective the combined entity will be in dealing with intricacies of the European market, and whether this

Cards 153
article thumbnail

Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.