Chris Skinner

OCTOBER 24, 2016

I spotted a lengthy, but very insightful post, on LinkedIn the other day by Ben Robinson, Chief Strategy and Marketing Officer for Temenos. I don’t usually highlight such pieces, but felt this worth replicating here, and Ben kindly agreed. Enjoy … Four banking business models for the digital age Digitization of the banking industry is … The post Four banking business models for the digital age appeared first on Chris Skinner's blog.

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Strategy Industry Marketing Digital Banking 329

Bank Innovation

OCTOBER 19, 2016

An obvious statement: The banking world is changing. However, it does give rise to less obvious questions: Just how fast is it changing, and in what ways? For instance, what will the banking world look like in five years? Will there be chatbots in every smartphone and every app? Will Read More.

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social media Survey Online blockchain 329

Payments Dive

OCTOBER 6, 2016

Michelle Evans, the digital consumer manager for Euromonitor International, shares some findings from the company's latest global research.

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Trends Mobile Payments Management 419

Accenture

OCTOBER 19, 2016

Once again, Sibos was the place to be to discover, discuss and understand how disruptive innovations are transforming the financial services landscape. Looking at the opportunities amidst the disruption, this year’s conference also further explored the evolving relationship and collaboration. Read more.

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Maine Conference Innovation Payments 290

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Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Finer Points

OCTOBER 3, 2016

A hallmark of community banking is accountability. Community bankers are held accountable to their customers because they live and work in the same neighborhoods. As locally based institutions with a stake in the prosperity of their communities, community bankers simply can’t afford to take advantage of their customers. So Wells Fargo’s failure to take responsibility […].

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Chris Skinner

OCTOBER 10, 2016

I was thinking about not sharing this info but hey, as you are good enough to read my blog … here’s the bottom-line on digital disruption (ed: oh no, Chris said the D-word!). There’s a slide that’s been doing the circuit for a while. It comes from Visual Capitalist, and charts the change in the world’s … The post If you want to convince the bank to change, read this blog appeared first on Chris Skinner's blog.

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Digital Banking Technology Fintech 329

Bank Innovation

OCTOBER 12, 2016

APIs (application programming interfaces) are fast becoming integral to the banking world, but corporate culture has not yet caught up with the technology, according to data from a survey conducted by the Open Bank Project together with Bank Innovation. In 2015, 62% of survey respondents indicated corporate culture and bureaucracy Read More.

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Survey Innovation Technology Data 329

Payments Dive

OCTOBER 21, 2016

Mobile Payments Today Editor Will Hernandez examines Tim Cook's recent comment about a cashless society and mobile payments.

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Apple Mobile Payments 320

Insights on Business

OCTOBER 20, 2016

In March of 2016, I testified on the revolutionary nature of blockchains before the U.S. House of Representatives’ Energy and Commerce Subcommittee on Commerce, Manufacturing & Trade. Since that time, blockchains have continued garnering interest across multiple industries from banking to health care, and have been explored for quite a few additional use cases.

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Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Payments Source

OCTOBER 24, 2016

Money20/20 is the world's biggest, boldest and best event covering payments and financial services innovation for connected commerce at the intersection of mobile, retail, marketing services, data and technology.

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PYMNTS

OCTOBER 24, 2016

While hacks have been nearly endemic over the last several years, they have, at this point, mostly faded to the level of background noise for the average consumer. Sure, the aftermath of having a card compromised is often annoying and involves changing cards stored in digital wallets and with subscription sites, but consumers know that their bank has their back.

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Security US Cards Software 199

Chris Skinner

OCTOBER 20, 2016

It’s intriguing to find more and more banks creating digital heads. I meet them regularly, I’m the digital head of retail banking; I’m the digital head of retail business banking; I’m the digital head of the investment bank; I’m the digital head of our transaction banking business; I’m the digital head of our commercial bank; … The post Where is the bank’s digital vision?

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Bank Innovation

OCTOBER 1, 2016

Coming down from a 4-day conference with 8,000 attendees and wrapping it all up in a blog post is hard, because one has to focus on the signal despite all the noise being so interesting. Last year in Singapore, I had 6 takeaways, having not been to SIBOS for a Read More.

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Payments Dive

OCTOBER 27, 2016

Tim Spenny, from GfK Research, believes consumers will gravitate towards Kohl's Pay and make it a success.

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Mobile Payments 322

Bobsguide

OCTOBER 23, 2016

60% of asset and wealth managers fear losing part of their business to fintech companies, according to PwC’s 2016 Global Fintech Survey. The reality of this fear is being hotly debated in the traditional financial sector currently, as many banking professionals also feel threatened by new.

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Management Fintech Industry Survey 129

Payments Source

OCTOBER 3, 2016

Blockchain and payments have come to go hand-in hand since it emerged to power bitcoin, but the real pain financial institutions are looking to solve is enhancing global currency transactions and shortening settlement cycles.

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blockchain Bitcoin Payments Technology 160

PYMNTS

OCTOBER 7, 2016

It’s not yet the holidays, but it’s almost Diwali, the Hindu festival of lights, a fitting theme for today’s bitcoin news. Diwali lasts for five days beginning Oct. 20, and bright lights, colorful decorations and fireworks mark the occasion. The Indian people celebrate by lighting diyas and candles around the home, seeking divine blessings from the goddess of wealth and exchanging gifts, such as gold coins.

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Chris Skinner

OCTOBER 13, 2016

We had a meeting of the Financial Services Club in Oslo last night, talking about the Payment Services Directive 2 (PSD2) and Open APIs (Application Program Interfaces). It was a fun meeting and covered the in’s and out’s of closed versus open APIs, the implications of allowing Trusted Third Parties (TTPs) access to the bank’s … The post APIs is all about trains, ships and standards appeared first on Chris Skinner's blog.

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Bank Innovation

OCTOBER 20, 2016

There are quite a few startups that market themselves as companies increasing financial literacy and safeguarding customers’ financial health, but there aren’t many of them that keep watch on a user’s credit score in realtime. And even fewer will allow users to take action directly from the app to improve that score. Lantern Read More.

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Marketing Company Technology Mobile 318

Payments Dive

OCTOBER 13, 2016

Bitcoin and mobile wallets have the same issue essentially. While they are interesting tools, most consumers don't see a reason why they need to use them.

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Bitcoin Mobile Tools Payments 270

Bobsguide

OCTOBER 6, 2016

Today an array of digital service, payment and engagement channels are available, created to provide personalised, individual services to consumers. Research continues to show that the younger customers are more likely to respond to digital communications from service providers, rather than.

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Payments 151

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

Community Bank

Payments Source

OCTOBER 16, 2016

Mobile transactions are getting faster and more efficient. As smartphones become more ubiquitous, more consumers are ready to pull out their phones to make a payment—and expect the option to do so.

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Mobile Apple Retail Payments 126

PYMNTS

OCTOBER 24, 2016

Toasting new employment? Odds are increasingly good that you may be clinking your glass over your latest gig. The number of Americans working gig jobs — or short-term, ad hoc positions — grew at a rate of 50 percent from 2005 to 2010, while the gig economy gained 9.4 million new workers, outpacing the U.S. economy as a whole. But there is still much not known about this rapidly expanding portion of the economy, as the Bureau of Labor Statistics stopped collecting data on gigs in 2005 and won’t b

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Survey Study Software Data 191

Chris Skinner

OCTOBER 26, 2016

Back to London after almost a week in Vegas. Amazed I’m still writing. In fact, amazed to be alive as Vegas is one helluva weird old town. As I’m leaving, I’m struck by an observation that has occurred to me before, but hit me big time this week. Europe is boring. America is dull. The … The post A world turned on its head appeared first on Chris Skinner's blog.

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America 328

Bank Innovation

OCTOBER 11, 2016

A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty. A company’s NPS is supposed to correlate with revenue growth. A score of -100 Read More.

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San Antonio Survey Texas America 316

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.

Innovation