September, 2024

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Fed payments proposal pits big banks against small rivals

Payments Dive

The Federal Reserve’s proposal to extend the operating hours of two interbank payments systems has been welcomed by large banks, but panned by many small financial institutions.

Payments 417
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Dialing Up Performance in Home Equity Lending

Gonzobanker

A few key focus areas can help lenders stay on top of the home equity game. With the inefficient, circa-2004 borrowing processes resident in many banks’ loan departments today, too few lenders are equipped to deal with the rising tide of home equity volumes that will descend like a tsunami on their operations the moment Fed chairman Jerome (What-Are-We-Waiting-For) Powell announces a rate cut.

Lending 141
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Banking social media strategy: Developing impactful content

ATM Marketplace

Regina DeMars, director of content marketing and social media strategy at FNBO, delivered a keynote session about content strategies that work at the Bank Customer Experience Summit.

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‘At the end of the day, it’s all about financial empowerment’

ABA Community Banking

As chief corporate responsibility officer for Webster Bank, Marissa Weidner works across the bank's footprints and business lines to help advance the bank's goals of financial empowerment. The post ‘At the end of the day, it’s all about financial empowerment’ appeared first on ABA Banking Journal.

Resources 111
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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10 Factors Lenders Consider for Loan Commercial

Commercial Lending USA

Get expert insights on the key factors lenders evaluate when assessing loan commercial applications. Learn how to improve your chances of securing financing for your business.

Security 105

More Trending

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Mastercard acquires cybersecurity firm for $2.65B

Payments Dive

The acquisition is the latest in a series of cybersecurity firm purchases by the card network over the years.

Cards 487
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Strategic shifts to future-proof your lending business

Accenture

Drawing from our Commercial Banking Top Trends for 2024, this series explores how banks can modernize their lending business and differentiate the customer experience by integrating AI, machine learning and other advanced tools. Previously, we touched on the disruptions in lending and analyzed the first of six shifts necessary to future-proof one’s business.

Lending 299
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4 Winning Loan Tactics to Improve ROA

South State Correspondent

In Q2/24 the average return of asset (ROA) for community banks (under $10B in assets) was 1.08%. But within the community banking sector, performance varied among banks significantly and a large swath of banks need to improve ROA. While the average ROA was 1.08%, approximately 5.7% of community banks reported negative ROA. Another 16.2% of community banks reported a positive ROA of less than 0.50% – these are troubling results because the economy is growing, and non-performing assets ar

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Lloyds sent my £37,000 to the Duchy of Cornwall and I can’t get it back

TheGuardian

I changed my business to sole trader status. The next thing I knew, my firm had been deemed ‘dissolved’ and my money given to the state Please help me track down my £37,700. In November 2023, ill health forced me to wind up my limited company and revert the business to sole-trader. My bank, Lloyds, duly changed my business account and sent a new debit card.

Cards 111
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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What's on the horizon for TCRs?

ATM Marketplace

Cook Solutions Group discussed the last 10 years of TCR history and what we can expect in the future.

Groups 109
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Abrigo Lending Insights: Current interest rate trends for banks and credit unions

Abrigo

Recent loan rate trends from Abrigo Connect Carefully monitoring interest rate trends for loans will help financial institutions remain competitive as rates drop. Would you like other articles like this in your inbox? Data for banks & credit unions Real-time pricing trends for loans Now that the Fed has lowerered interest rates , financial institutions will want to carefully monitor current loan interest rate trends in their markets to remain competitive as rates drop.

Lending 221
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Amazon, Google stake out bigger foothold in payments

Payments Dive

The tech giants are inserting themselves into more retail transactions to build loyalty and harvest customer data.

Google 443
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Core banking transformation: strategies for modernization and value creation 

Accenture

The advantages of cloud technologies are widely recognized, offering enhanced productivity, agility, resilience, and innovation. Despite these benefits, the Financial Services industry lags behind other sectors in adopting cloud technology. According to our Cloud Rotation Index study, only 15% of banks’ workloads had been migrated to the cloud by the end of 2022.

Strategy 250
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Intelligent Agents Will Change Banking

South State Correspondent

Intelligent agents are poised to change the face of bank operations. At the same time, banks are striving to figure out how to employ generative AI (gen AI) in their operations; part of the answer lies in the intelligent agent. Like how the Internet and smartphones changed banking, these autonomous reasoning models will be built to accomplish specific tasks.

Data 195
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UK reportedly poised to slash amount banks must refund to fraud victims

TheGuardian

Regulator said to be planning cut to maximum amount available to victims from £415,000 to about £85,000 The UK is reportedly poised to slash the planned maximum amount that banks will have to refund to fraud victims – from £415,000 to about £85,000 – after strong lobbying from lenders, fintechs and some politicians. Fraud in the UK payments industry has soared in recent years, with a sharp rise in authorised push payment (APP) scams, which often involve email accounts being hacked to trick peopl

Fraud 111
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Avoiding banking transformation pitfalls

ATM Marketplace

A panel at the Bank Customer Experience Summit addressed how to avoid banking transformation pitfalls

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5 Strategies for financial institutions to thrive after rate cuts

Abrigo

Manage the impact of interest rate cuts at your institution These five tips from Abrigo expert Dave Koch will help banks and credit unions prepare for a rate drop. You might also like this on-demand webinar, "Navigating uncertain times: Strategies for effective risk management and compliance." WATCH Takeaway 1 As financial institutions anticipate rate cuts, many are questioning how to structure their lending and ALM strategies accordingly.

Strategy 221
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Walmart, Fiserv team to offer real-time payments

Payments Dive

The retail giant and payments processor are targeting next year for offering consumers a real-time payment option online.

Payments 435
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Unsecured Commercial Loan: A Smart Business Move?

Commercial Lending USA

Need a business loan? Learn about unsecured commercial loan. Fast approval and competitive rates. Contact Commercial Lending USA today.

Lending 104
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Intelligent Agents Will Change Banking

South State Correspondent

Intelligent agents are poised to change the face of bank operations. At the same time, banks are striving to figure out how to employ generative AI (gen AI) in their operations; part of the answer lies in the intelligent agent. Like how the Internet and smartphones changed banking, these autonomous reasoning models will be built to accomplish specific tasks.

Data 195
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Nationwide to allow first-time buyers to borrow six times their earnings

TheGuardian

Building society ramps up mortgage price war with ‘gamechanging’ move, and it also cuts rates Britain’s biggest building society is to let first-time buyers borrow up to six times their earnings in what has been labelled a “gamechanging” move that ramps up the mortgage price war. Weeks after it was announced that the Halifax and Lloyds would allow new buyers to take out loans worth up to 5.5 times their household annual income , Nationwide said it would now go up to six times income – a first fo

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Branch innovation, AI claim top spots in Bank Customer Experience Awards

ATM Marketplace

The BCX Awards honored SF Fire Credit Union, Talkdesk and Chongqing Rural Commercial Bank for innovation in banking.

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Shared AML case management: Optimizing your AML/CFT program

Abrigo

Streamline fraud and AML efforts Financial institutions that combine fraud and AML/CFT alerts into a single transaction monitoring system can strengthen defenses and improve efficiency. You might also like this 6-step guide for compliance with new AML/CFT program rules. DOWNLOAD Takeaway 1 Shared AML case management helps streamline processes, reduce duplication, and improve communication between fraud and AML/CFT teams.

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North American cashless payments to climb 7% by 2028: report

Payments Dive

Real-time payments and open banking will drive the increase, forcing the shift even faster globally, a Capgemini report released this week said.

Report 434
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Silvergate executive blames Fed, FDIC and OCC for bank's collapse

American Banker

As Silvergate Capital filed for Chapter 11 bankruptcy protection, an executive said the company's crypto-friendly bank went down last year because regulators soured on its business model.

FDIC 101
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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.