Chris Skinner
OCTOBER 30, 2018
I got this headline today: Most banks will be made irrelevant by 2030 – Gartner Within 12 years time, 80% of financial firms will either go out of business or be rendered irrelevant by new competition, changing customer behaviour and advancements in technology, according to forecasts by Gartner. And it … The post Gartner: you’re better than this appeared first on Chris Skinner's blog.
Payments Dive
OCTOBER 2, 2018
Recent changes to how Apple deals with the NFC chip in the iPhone and Apple Watch presents a world of opportunities.
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Bank Innovation
OCTOBER 31, 2018
There have never been more opportunities – or more challenges – in digital marketing, especially for financial services. With a plethora of channels and corresponding metrics, how do marketers decide which ones to prioritize? And in a digital landscape that’s constantly changing, how can marketers efficiently drive bottom-line impact?
PYMNTS
OCTOBER 22, 2018
Fair Isaac, creator of the FICO credit score, will be rolling out a new scoring system in early 2019. According to the Wall Street Journal , the UltraFICO Score should help many consumers get approved for loans because it factors in how consumers manage the cash in their checking, savings and money-market accounts, which could serve as an indication of how likely they are to repay their debts.
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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
Chris Skinner
OCTOBER 8, 2018
Another lively discussion followed my meeting with the FinTech communities in Asia. It was interesting as we had a chat about all aspects of what was happening in South-East Asia, and the overwhelming message that came back to me was that the regulatory sandboxes had become sandcastles. What I mean … The post From sandbox to sandcastle appeared first on Chris Skinner's blog.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Chris Skinner
OCTOBER 1, 2018
We talk about platform companies, and many use the famous TechCrunch quote to illustrate this: Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world’s largest accommodation provider, owns no real estate. … The post What is digital transformation?
Payments Dive
OCTOBER 23, 2018
Executives from MB Financial Bank, Wells Fargo and USAA gathered in Chicago for a rapid-fire round table discussion on a variety of topics in the banking industry.
Payments Dive
OCTOBER 2, 2018
The world of mobile payments has changed significantly over the past decade – and particularly over the past few years as smartphones and other mobile devices have become ubiquitous. In this report, we will review some of the main themes and trends in the mobile payments market.
Payments Dive
OCTOBER 19, 2018
Digital channels are being widely accepted by today's consumers, but with this adoption comes the increase in impersonal transactions through online and mobile banking, drastically impacting the traditional model of building relationships
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Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Payments Dive
OCTOBER 4, 2018
Carriers, payment integrators and merchants from around the world met up in London last week at the Global Carrier Billing Summit to share their progress and provide updates.
Payments Dive
OCTOBER 9, 2018
Restaurant and retail executives that gathered in Chicago this past summer for the Networld Media Group's annual CONNECT: The Mobile CX Summit shared their thoughts with us about the hottest trends in mobile technology in this exclusive video.
Chris Skinner
OCTOBER 10, 2018
Someone asked me about getting return on investment in fintech. The discussion is about how many firms are actually delivering on their promise. So many unicorns are loss-making firms, and billion-dollar valuations on million-dollar revenues seems like a lot of hype. One article typified this feeling: High-society fintech under pressure … The post Why P2P lending works in some markets and not in others appeared first on Chris Skinner's blog.
Chris Skinner
OCTOBER 23, 2018
Like many of us, I have several pet hates about banks. My main one is when they sting you with charges you don’t expect. I always remember getting a £50 charge for an unauthorised overdraft a few years ago. I’d been with the bank for over twenty years and never … The post Ring out the old, ring in the new appeared first on Chris Skinner's blog.
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
Payments Dive
OCTOBER 4, 2018
Video, gaming, AI, robotic, AR/VR platform CIOs and CTOs looking to embrace newer digital transformation solutions should look holistically within the mobile infrastructure ecosystems, and tag the mobile telecom operator as a strategic partner.
Payments Dive
OCTOBER 11, 2018
It's time for a look back at last month's most-read content on the site.
Chris Skinner
OCTOBER 17, 2018
I don’t normally share press releases or advertorial, because this is my blog and it’s meant to be neutral and independent, but I have a stake in 11:FS and so this is different. 11:FS, for those who are unaware, are a challenger consulting firm, focused on FinTech (click links on … The post 11:FS launches Banking-as-a-Service appeared first on Chris Skinner's blog.
Chris Skinner
OCTOBER 26, 2018
It is interesting how the FinTech world has developed over the past decade. My first memory of any company that would fit the FinTech world stems way back to March 30, 2005. On that memorable evening, one of the funders of a technology start-up talked about a vision where platforms … The post It’s banking Jim, but not as we know it appeared first on Chris Skinner's blog.
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
Payments Dive
OCTOBER 25, 2018
In the past several years, it's become commonplace at industry conferences for executives to point to a handful of retail mobile experiences financial institutions should try to emulate to some extent. How should banks adapt to these kinds of expectations?
Payments Dive
OCTOBER 30, 2018
Sean Kennedy, president of Cowboy Chicken, and Modern Market Technology Director Brian Anderson shared insight and tips on crafting a digital experience strategy at the Fast Casual Executive Summit.
Chris Skinner
OCTOBER 17, 2018
Ten years ago, I was presenting the concept of Banking-as-a-Service, with the idea that I could find a wide range of plug-and-play software in a cloud-based marketplace, and build my own bank by bringing these pieces of code together into an easy-to-use banking service. A decade later, that vision has … The post Open Banking has arrived, whether you like it or not appeared first on Chris Skinner's blog.
Payments Dive
OCTOBER 16, 2018
A recent study conducted by ath Power Consulting revealed that banks and credit unions are the most favored providers of digital payment services. How can financial institutions capitalize on it?
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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
Chris Skinner
OCTOBER 31, 2018
Artificial Intelligence (AI) is moving at a pace, creating a really interesting online debate the other day about its applications. Specifically, the question was raised about self-driving cars and how they make decisions. For example, when a self-driving car crashes, who should die? This is a question explored in depth … The post AI is only as good as the people who program it appeared first on Chris Skinner's blog.
Chris Skinner
OCTOBER 21, 2018
Someone told me I should start a travel blog, as I fly more than most pigeons do. True. But I’m not sure my travel blog would be read so much. However, it does make me reflect on travel and money. Some countries are still reliant on cash whilst others are … The post Is the world being democratised through technology? appeared first on Chris Skinner's blog.
Chris Skinner
OCTOBER 3, 2018
A new study of the 50 largest banking groups in the UK and Europe has revealed that although profits have increased, future profitability is at significant risk. The UK & European Banking Study (EBS), shows that banks are operating in unstable market conditions fuelled by unsustainable profit-taking, crisis level valuations … The post Research lays bare the banking issue appeared first on Chris Skinner's blog.
Chris Skinner
OCTOBER 15, 2018
Just continuing on the theme of how different industries can learn from each other, I used to work for NCR. NCR had several major industries they served: retailers, airlines, telcos and banks. The common thread across all of these industries was high frequency customer contact, and the challenge for all … The post It’s all about the data appeared first on Chris Skinner's blog.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
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