Chris Skinner
APRIL 18, 2018
I meet a lot of senior executive teams of large banks. Some are visionary, many are committed and a large number understand that life is changing. Few understand how. I talk to them about the fintech world of change and how millennials are reshaping banking, from Stripe, started by two … The post Digital banking? Isn’t that just an app? appeared first on Chris Skinner's blog.
Bank Innovation
APRIL 9, 2018
EXCLUSIVE – Interested in the latest trends in payments, digital banking, blockchain technology, API, security, big data and all the other hot topics in the fintech space? Come join Bank Innovation’s Telegram Group. Bank Innovation‘s Telegram channel was created to foster discussion and collaboration among the fintech community on the latest trends, insights and events […].
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Payments Dive
APRIL 17, 2018
A TSYS study reveals mobile wallet users intend to use mobile payments more at brick-and-mortar retailers. But intent and actual use could vary based on a number of factors such as a smooth experience and security concerns.
PYMNTS
APRIL 4, 2018
Retail continues to migrate toward eCommerce, but warehouse space is not designed to keep up with the increasing pace of online orders. The average age of a warehouse in the U.S. is more than 30 years old, and many lack modern features, CNBC reported. CBRE has found that most warehouses constructed prior to 2005 had low ceilings, tight space and uneven flooring — issues that are not easy to fix through a renovation.
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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
Bobsguide
APRIL 12, 2018
A lack of clarity over the potential products and services spawning from the open banking revolution will make it difficult for the industry to prepare for how the market will change. “I don’t think there’s anyone that can tell you what kind of services will be delivered off the.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Chris Skinner
APRIL 4, 2018
I was super impressed by an article written by FinTech friend Bradley Leimer for International Banker the other day, and asked if I could share on the blog. Bradley kindly said yes, so here you are. Enjoy the read! The Invisible Hand of Financial Services by Bradley Leimer, Managing Director and Head … The post To understand banking’s future, it is important to think about its past appeared first on Chris Skinner's blog.
Chris Skinner
APRIL 13, 2018
I don’t often blog about investment banking as it bores my readers who are cool and trendy retail bankers and geeks, mainly, but keep coming back to this article about JPMorgan’s Best Execution AI engine, LOXM. LOXM’s job is to execute client orders with maximum speed at the best price, … The post AI and Best Execution: the Investment Bankers’ Dream Team appeared first on Chris Skinner's blog.
Bank Innovation
APRIL 27, 2018
Singapore is taking another step towards cementing itself as the top fintech hub in the world. Today the Intellectual Property Office of Singapore (IPOS) said it would speed up the patent granting process for fintechs in the country. Singapore, according to a Deloitte study, ranks first along with London, among 44 hubs across the globe. […].
Payments Dive
APRIL 5, 2018
One of the best-attended educational sessions at the recent National Automatic Merchandising Association show in Las Vegas focused on how payment technology innovations — namely mobile payments — are impacting customer expectations.
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Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Payments Dive
APRIL 10, 2018
Cash demand has risen right along with payment card transactions during the past decade-and-a-half. What's up with that? We went looking for an answer in "Payments are a-changin' but cash still rules," a publication from the Bank for International Settlements.
Payments Dive
APRIL 26, 2018
Of the 2,000 U.S. adults surveyed, mobile banking app use ranked third (31 percent) behind only social media (55 percent) and weather apps (33 percent), respectively.
Bank Innovation
APRIL 20, 2018
JPMorgan Chase & Co. and the National Bank of Canada (NBC) announced today that they tested a debt insurance simulation on a new blockchain platform. NBC issued a one-year, floating rate certificate of deposit for $150 million dollars to JPMorgan on the platform, with JPMorgan creating a replica transaction to NBC using a debt issuance […].
Bank Innovation
APRIL 3, 2018
BitPay, a blockchain payments company, closed a Series B of $40 million yesterday, the company announced. The money, as previously mentioned by the startup, will go towards expanding its international operations. The first stop for this expansion will be Asia. BitPay named either Hong Kong or Singapore as its next potential market, as reported by […].
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
Payments Dive
APRIL 3, 2018
Keith McAuliffe, the general manager of the financial services sector for Solace, believes it's necessary for providers to to cultivate the right experience for individual audiences.
Bank Innovation
APRIL 3, 2018
Open Banking is a buzzword — among bankers, anyway. Most customers have never heard of it, though they do want access to their bank account in other products, like the iTunes Store, Amazon, or Mint.com. Ron Shevlin noted on Twitter: I bet if I surveyed consumers and asked “Do you want “#OpenBanking?” a decent % […].
Payments Dive
APRIL 6, 2018
It's no secret that the financial services industry is a top target for cybercriminals looking to steal valuable data. This growing risk comes at a time when financial services firms are turning their focus to innovating new technologies and features to meet evolving consumer demands.
Bank Innovation
APRIL 6, 2018
EXCLUSIVE— Banks need to focus on fixing all of the little problems humans encounter in daily life, rather trying to sell more mortgages and credit cards to their users, Tom Blomfield, CEO of UK neobank Monzo, said today in an online Q&A. Banks need to focus on “real, human problems,” Blomfield wrote, in response to […].
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
Payments Dive
APRIL 19, 2018
Jared Ronski, principal at PayArc, discusses the customer experience around mobile apps, including the actual payments process for users.
Chris Skinner
APRIL 24, 2018
Another conversation about Open Banking, and an interesting point was raised by one bank. They said that they had been mapping financial moments – getting married, buying a house, having a baby, crashing your car, etc – and had started to reimagine the whole customer experience in those moments using … The post The bank’s view of Open Banking appeared first on Chris Skinner's blog.
Bank Innovation
APRIL 20, 2018
Payment providers Mastercard and Visa will combine their online checkout experiences into one, in an attempt to make e-commerce payments as simple as PayPal or Amazon. The initiative, announced earlier this week by both companies, would merge Mastercard’s Masterpass payment “button” with Visa’s, Visa Checkout “button,” creating a one-click option for consumers who are growing […].
Payments Dive
APRIL 13, 2018
Retailers must be aware of what's changing in payments to better serve their customers. That was the overarching message to retailers from a group of executives on a panel at the recent Oracle Industry Connect in New York City.
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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
Chris Skinner
APRIL 10, 2018
I hosted a dinner focused upon Open Banking recently and what it means to FinTech firms and start-ups. There were no bankers at the table, but a lot of firms who consult, provide systems or are deploying new businesses in FinTech at the table. The general consensus around the table … The post The innovator’s view of Open Banking appeared first on Chris Skinner's blog.
Payments Dive
APRIL 12, 2018
Julian Wells, retail director at Rambus, believes that retailers that invest in the right in-store digital initiatives will be able to separate themselves from the competition going forward.
Chris Skinner
APRIL 24, 2018
There’s a quote I’ve stolen off John Oliver that bitcoin combines everything you don’t understand about finance with everything you don’t understand about technology. It’s a great line, and considering banking and technology are probably some of the most complicated things in our world, one that hits the nail on … The post Why techies laugh at finansers and vice versa appeared first on Chris Skinner's blog.
Bank Innovation
APRIL 9, 2018
How are banks going to interact with their customers in the next five years? In the next ten? As the popularity of devices like Amazon’s Alexa-powered speaker grows, voice banking seems to be one of the contenders for consumer origination and interaction, as panelists at the Bank Innovation 2018 conference noted. “On the voice versus […].
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
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