Accenture
MAY 5, 2022
Before making a big investment (of both money and effort) in their journey to cloud, most banks want to know what kind of return they’ll get on that investment. Is there a solid business case for moving to cloud? I discuss the areas that see the best return on investment (ROI) from cloud with Keri…. The post 3 ways banks can get great ROI from the cloud appeared first on Accenture Banking Blog.
Abrigo
MAY 27, 2022
What Makes a Successful Credit Manager Focusing on these traits can only help you become a better credit manager at your financial institution. Would you like other articles on loan review in your inbox? Takeaway 1 Be a good negotiator. It is all about the art of the deal. Takeaway 2 Know the rules. It is important to know the laws on all levels. Takeaway 3 Have integrity.
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Perficient
MAY 17, 2022
John Glen, Economic Secretary to the Treasury of the United Kingdom, delivered the keynote speech at the Innovate Finance Global Summit held in London last month. Glen began his speech by stressing the enormous contributions financial services institutions, particularly “fintech unicorns,” have made to the UK; the UK is the leading European fintech hub and the second leading fintech country in the world (falling only behind the U.S.).
Payments Dive
MAY 23, 2022
Google, Microsoft and Apple this month began a big, new push in their campaign for a passwordless standard that's aimed at improving digital identity verification, including for payments.
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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
Independent Banker
MAY 31, 2022
Photo by Chris Williams. Community continuation is not about checking a regulatory box; it means putting a name to the people who will be the future of our banks. One of my favorite sayings my dad passed onto me is also a motto I live by: “How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving and tolerant of the weak and the strong.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Accenture
MAY 12, 2022
If there’s one thing the payments industry has learned to expect over the last decade, it’s the unexpected. Even before the pandemic rewrote the rules on customer expectations, industry incumbents were being compelled to innovate by forces such as the advent of new technology like artificial intelligence, disruptive new competitors of all sizes, and shifting….
Abrigo
MAY 10, 2022
Strategies for being a better SAR writer With the volume of SARs law enforcement have to sift through, what can a BSA officer do to stand out? Here are a few techniques that should help. Would you like other articles like this in your inbox? Takeaway 1 You work hard on SARs so make sure you are filling them out fully to get the attention of law enforcement.
Perficient
MAY 2, 2022
Last week, we introduced our blog series on insurance commerce. We discussed the need to consider all the commerce activities that take place before the customer engages in a purchase. First, You’ll Need a Strategy. There are many versions of the famous quote that says, “Strategy without execution is a dream, and execution without strategy is a nightmare,” but the intent is clear – a sound strategy is required to achieve expected results.
Payments Dive
MAY 26, 2022
Russia's invasion of Ukraine is affecting card chip prices because Ukraine is home to two companies that produce half of the world’s neon supply, a key ingredient in chips.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Independent Banker
MAY 31, 2022
Josh Prejean (right) of Bank of Zachary, here with mortgage client David Rozas, says community banks must compete through customer service. Nonbank institutions continue to be serious contenders in the home lending space. We look at how community banks can counter nonbanks’ offerings through streamlined technology, customer service and other strategies.
South State Correspondent
MAY 27, 2022
Some Friendly Inflation News Appears. The last major piece of economic information is out this morning and April personal spending slightly bested expectations rising 0.9% vs. the 0.8% forecast but was off against March spending which was revised higher from 1.1% to 1.4%. Adjusted for inflation, spending rose 0.7% vs. 0.5% in March. That solid spending came against an increase in income of just 0.4% vs. 0.5% expected and March’s 0.5%.
Accenture
MAY 15, 2022
Let’s face it: my previous post on workplace culture in banking was a bit gloomy. But the data is unequivocal. Multiple Accenture cross-industry studies have found that, on an industry level, banking struggles more than it should to attract, recruit and retain talent. That would be a major concern at any moment, but it’s particularly…. The post Culture change as the key to success in banking’s future appeared first on Accenture Banking Blog.
Abrigo
MAY 20, 2022
Meet Model Risk Management Expectations Updates to the FDIC Risk Management Manual should steer institutions toward a model that manages risk and drives growth. Would you like other articles like this in your inbox? Takeaway 1 Aside from meeting examiner expectations, proper model risk management can protect your institution from unnecessary risk. .
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
Perficient
MAY 5, 2022
While it was once expected and acceptable for lenders to enforce standardized payment due dates and policies, COVID-19 brought the impracticality and ineffectiveness of a “one-size-fits-all” approach to credit and lending to light. Two-plus years later, banks and credit unions continue to feel the pressure to transform their credit and lending operations.
Payments Dive
MAY 6, 2022
In the cannabis business, federal illegality has kept many banks and payments companies on the sidelines. That's opened the door for young companies that are using the ACH network to facilitate cannabis payments in states where it’s been legalized.
Jack Henry
MAY 10, 2022
Today’s community banks and credit unions face unprecedented challenges in trying to compete with megabanks and bigtechs. To survive and thrive in today’s competitive market, it’s essential to offer accountholders innovative technology solutions without losing the relationship-based service you are known for.
South State Correspondent
MAY 25, 2022
While every bank talks about delivering on their service promise, only about 35% of banks have a formal effort and track key performance indicators (KPI). It is no surprise that these banks not only have higher customer experience performance but have a higher return on equity numbers. A better customer experience means less churn, a longer account life, more repurchases, more cross-sell, lower operating cost, greater trust, and more forgiveness.
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
Accenture
MAY 31, 2022
From blockchain to edge computing, I’ve always loved learning about new technologies. So when I first heard about the metaverse, I wanted to learn more about how it applies to banking. The reality is that banks can’t ignore the metaverse. It is central to every bank’s digital future. A good portion of global banking leaders…. The post Why the metaverse is a megatrend banks can’t miss appeared first on Accenture Banking Blog.
Abrigo
MAY 20, 2022
Fraud on Alert for 2022 A review of SAR data , government agenc y releases, a nd fraud findings found these f raud c oncerns and trends to wat ch in 2022. Would you like other articles like this in your inbox? Takeaway 1 An Abrigo review of SAR data, government agency releases, and fraud findings revealed fraud trends to watch for. Takeaway 2 The survey topics included fraud prevention tools, frustrations with tools, and what enhancements users would like to see.
Perficient
MAY 27, 2022
This piece was written in collaboration with Chandni Patel, Director of Financial Services and member of Perficient’s Digital Assets Working Group. Our Digital Assets Team has blogged in the past about the regulatory landscape facing cryptocurrency from a banking perspective ( OCC Provides Roadmap for National Banks and Savings Associations To Conduct Crypto Activities , NY Federal Reserve Evaluates Stablecoin Frameworks , Highlights From Federal Bank Regulators’ Joint Statement on Cryptoc
Payments Dive
MAY 2, 2022
"We urge Director Rohit Chopra to update the CFPB’s outdated remittance rule and take on the high cost of international payments," the Financial Technology Association says in this op-ed piece.
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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
Bobsguide
MAY 8, 2022
Cloud has moved from leading edge to the baseline of banking success. A recent GFT survey revealed that 95% of banks adopt cloud to improve time to market, while 86% of them do it to improve innovation and scalability. Although these objectives might seem ambitious, they are achievable if the transition to cloud is regarded as an opportunity to re-imagine systems and applications.
South State Correspondent
MAY 23, 2022
Customers and competitors are challenging community banks to extend loan duration – borrowers are eager to lock fixed rates before they rise further, and many competitors are happy to oblige. But what are the optimal fixed terms for community banks given today’s interest rate, credit, and liquidity environment? While every bank’s mix of deposits and loans is different, community bankers should consider some common themes in the market when optimizing their balance sheet loan portfolio.
Accenture
MAY 26, 2022
Public pledges by HSBC, ING and UBS to curb their funding of fossil fuel production are welcome signs that the shift to sustainable banking is gathering speed. These banks, among others, are using their allocation of credit to encourage sustainable business practices. They recognize that sustainable lending is critical for the well-being of their own….
Abrigo
MAY 12, 2022
This post was substantially updated from the one originally published July 19, 2019. Protect your financial institution from cybercrime With cybercrime constantly evolving, what can businesses and financial institutions do to prevent fraud? These measures can help. Would you like other articles like this in your inbox? Takeaway 1 Sophisticated cybercrime attacks target various sectors, including government, finance, education, energy, and health care.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
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