May, 2022

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4 strong ideas from the payments disruptor playbook

Accenture

If there’s one thing the payments industry has learned to expect over the last decade, it’s the unexpected. Even before the pandemic rewrote the rules on customer expectations, industry incumbents were being compelled to innovate by forces such as the advent of new technology like artificial intelligence, disruptive new competitors of all sizes, and shifting….

Payments 528
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Highlights from John Glen’s Keynote Speech at the Innovate Finance Global Summit on Crypto

Perficient

John Glen, Economic Secretary to the Treasury of the United Kingdom, delivered the keynote speech at the Innovate Finance Global Summit held in London last month. Glen began his speech by stressing the enormous contributions financial services institutions, particularly “fintech unicorns,” have made to the UK; the UK is the leading European fintech hub and the second leading fintech country in the world (falling only behind the U.S.).

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Big tech pushes passwordless for payments

Payments Dive

Google, Microsoft and Apple this month began a big, new push in their campaign for a passwordless standard that's aimed at improving digital identity verification, including for payments.

Payments 459
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9 Tips to Improve Your SAR Narrative for Law Enforcement

Abrigo

Strategies for being a better SAR writer With the volume of SARs law enforcement have to sift through, what can a BSA officer do to stand out? Here are a few techniques that should help. Would you like other articles like this in your inbox? Takeaway 1 You work hard on SARs so make sure you are filling them out fully to get the attention of law enforcement.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Brad M. Bolton: Community continuation

Independent Banker

Photo by Chris Williams. Community continuation is not about checking a regulatory box; it means putting a name to the people who will be the future of our banks. One of my favorite sayings my dad passed onto me is also a motto I live by: “How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving and tolerant of the weak and the strong.

Community 252

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Culture change as the key to success in banking’s future

Accenture

Let’s face it: my previous post on workplace culture in banking was a bit gloomy. But the data is unequivocal. Multiple Accenture cross-industry studies have found that, on an industry level, banking struggles more than it should to attract, recruit and retain talent. That would be a major concern at any moment, but it’s particularly…. The post Culture change as the key to success in banking’s future appeared first on Accenture Banking Blog.

Study 490
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What Your Digital Commerce Strategy Means to Your Company

Perficient

Last week, we introduced our blog series on insurance commerce. We discussed the need to consider all the commerce activities that take place before the customer engages in a purchase. First, You’ll Need a Strategy. There are many versions of the famous quote that says, “Strategy without execution is a dream, and execution without strategy is a nightmare,” but the intent is clear – a sound strategy is required to achieve expected results.

Strategy 491
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Chip shortage drives up card costs

Payments Dive

Russia's invasion of Ukraine is affecting card chip prices because Ukraine is home to two companies that produce half of the world’s neon supply, a key ingredient in chips.

Cards 456
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Is Your Retirement Plan Sponsor ERISA Compliant?

SWBC's LenderHub

In the recent Supreme Court case of Hughes vs. Northwestern University, current and former plan participants in two of the university’s retirement plans claimed that the academic institution was in breach of its fiduciary duty.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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The effect of nonbanks in the mortgage space

Independent Banker

Josh Prejean (right) of Bank of Zachary, here with mortgage client David Rozas, says community banks must compete through customer service. Nonbank institutions continue to be serious contenders in the home lending space. We look at how community banks can counter nonbanks’ offerings through streamlined technology, customer service and other strategies.

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AWS Financial Services Competency status serves as a guide for GFT’s clients

Bobsguide

Cloud has moved from leading edge to the baseline of banking success. A recent GFT survey revealed that 95% of banks adopt cloud to improve time to market, while 86% of them do it to improve innovation and scalability. Although these objectives might seem ambitious, they are achievable if the transition to cloud is regarded as an opportunity to re-imagine systems and applications.

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Why the metaverse is a megatrend banks can’t miss

Accenture

From blockchain to edge computing, I’ve always loved learning about new technologies. So when I first heard about the metaverse, I wanted to learn more about how it applies to banking. The reality is that banks can’t ignore the metaverse. It is central to every bank’s digital future. A good portion of global banking leaders…. The post Why the metaverse is a megatrend banks can’t miss appeared first on Accenture Banking Blog.

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CFPB issues annual fair lending report

CFPB Monitor

The CFPB recently issued its annual fair lending report covering its fair lending activity in 2021. . In the report’s discussion of its risk-based approach for prioritizing fair lending supervisory and enforcement activity, the CFPB indicates that much of its enforcement and supervision efforts were focused on advancing its priorities of advancing racial and economic equity and promoting economic recovery related to the COVID-19 pandemic.

Lending 148
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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Cannabis payments companies focus on compliance, creativity

Payments Dive

In the cannabis business, federal illegality has kept many banks and payments companies on the sidelines. That's opened the door for young companies that are using the ACH network to facilitate cannabis payments in states where it’s been legalized.

Company 455
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Market Commentary: Week of May 30, 2022

SWBC's LenderHub

Last Week. Equities and credit sensitive bonds jumped sharply last week leaving investors wondering over the long weekend if the worst is over or whether it is a chance to exit at higher levels. The “good” news over the week was that both the U.S. and global economy is weakening faster than expectations, which in turn could allow central bankers to curtail monetary policy tightening sooner that previously thought.

Marketing 148
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Remote notarization delivers branch transformation

ATM Marketplace

It's no surprise that bank branches have had to make adjustments and add new services due to constantly changing circumstances. One such service is remote notarization, a tool that banks can use to notarize documents online.

Tools 152
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Generation Life launches lifetime annuity solution using GBST’s Wealth Management technology

Bobsguide

Generation Life – a leading life insurance company that’s been providing Australians with tax-effective investment solutions for over 18 years – has launched its innovative new lifetime income solution, known as Generation Life LifeIncome, on GBST’s cloud-based wealth administration platform, Composer. Available exclusively through financial advisers, Generation Life’s new and exciting solution, an investment-linked lifetime annuity that pays an income for life – paves the road for much needed p

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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NatWest’s Sir Howard Davies: ‘I’m quite pessimistic. Brexit was a significant mistake’

TheGuardian

The banker and former regulator has seen many crises in his career, but war and political division have him worried Sir Howard Davies is a worried man. He is worried about political polarisation. He is worried about the long-term impact of Brexit on the City of London. And he is worried by the pushback against globalisation. One thing he is not especially worried about is the health of the bank he chairs, NatWest, which in its former guise as Royal Bank of Scotland was on the edge of collapse du

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FTC seeks comment on whether to continue Telemarketing Sales Rule business-to-business exception and proposes amendments

CFPB Monitor

The Federal Trade Commission issued two notices this week concerning the Telemarketing Sales Rule (TSR)—an advance notice of proposed rulemaking (ANPR) and a notice of proposed rulemaking (NPR). Both notices address the TSR’s exemption of business-to-business (B2B) telemarketing calls. The FTC issued the new notices following its review of comments received in response to the regulatory review of the TSR it initiated in 2014.

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FTA pushes for remittance fee reform

Payments Dive

"We urge Director Rohit Chopra to update the CFPB’s outdated remittance rule and take on the high cost of international payments," the Financial Technology Association says in this op-ed piece.

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Market Commentary: Week of May 2, 2022

SWBC's LenderHub

Last Week. It is hard to imagine anybody went home for the weekend happy. The rout in both the equity markets and the bond market continues to pick up intensity. Global inflation continues to build as the supply of just about everything needed to make the world clothed, sheltered, and fed is experiencing major problems.

Marketing 148
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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Financial Services Sessions at CISCO Live 2022

Cisco

We’re ALL IN at Cisco Live 2022. We’re excited for the in-person creative experiences, impactful speakers, and thought-provoking sessions June 12-16, 2022 in Las Vegas. Join us for our thousands of engaging business and technology sessions. Cisco Live delivers education and inspiration to technology innovators worldwide through large-scale in-person and digital events, as well as on-demand education.

Las Vegas 125
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Why Australia Benchmark Report 2022 released

Bobsguide

Why Australia Benchmark Report 2022 released. Australia’s health and economic response to COVID-19 has put its recovery among the world’s leading nations, according to new analysis of global data. The Why Australia Benchmark Report 2022 shows that Australia is recovering well from COVID-19, highlighting its attractiveness as a destination for global investment and trade.

Report 148
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3 reasons why 4G LTE and 5G routers are the best choice

ATM Marketplace

Versatile and omnipresent though kiosks may be, they require a regular and reliable connection to work their magic. One of the best out there is 4G LTE and soon 5G. As you move towards your kiosk or ATM deployment , you'd be hard-pressed to find a better network arrangement than a 4G LTE.

ATM 119
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Recent small business and consumer finance developments at the Federal Trade Commission, with special guest Malini Mithal, Associate Director, FTC Division of Financial Practices

CFPB Monitor

We discuss the industries and practices that have been the subject of recent FTC enforcement focus, including: marketing, servicing, and collection practices involving small business financing such as merchant cash advances; auto add-on product sales practices; product endorsements and reviews; dark patterns; marketing practices of for-profit schools; lead generation; and COVID-related fraud.

Fraud 148
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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.