January, 2023

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6 payments trends to watch in 2023

Payments Dive

FedNow, embedded payments, deal-making, cybersecurity and more mature BNPL will be dominant themes, among others, in the industry this year.

Trends 501
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15 Ways We Are Using ChatGPT in Banking

South State Correspondent

No doubt you have heard other bankers talking about ChatGPT. This AI-powered digital assistant, technically called “generative AI,” has taken banking, and society, by storm. In three months, it has become the primary tool of many bankers, helping make banks more efficient across the organization. Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%.

Tools 370
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Visa stands by crypto

Payments Dive

At the card giant’s annual meeting Tuesday, CEO Al Kelly showed no signs of backing off crypto. He also suggested Visa’s management team may change after he exits as CEO.

Meeting 468
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5 Banking Trends We’re Forecasting for 2023

Perficient

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. 1. Banks are focused on efficiency initiatives to optimize their operations and lower costs. Three prominent areas where there is a strong desire to optimize: Data.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Commercial banking top trends in 2023

Accenture

The world of commercial banking faces uncertainty today. As a result, it is difficult to make confident decisions about the medium-to-long term. However, Accenture believes commercial banks have an opportunity to reinvent themselves and reposition for the future. Unlike in the 2008 financial crisis, banks today are well-capitalized and better prepared to withstand economic shocks.… The post Commercial banking top trends in 2023 appeared first on Accenture Banking Blog.

Trends 423

More Trending

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Americas FSI Digital Commentary: 3 Ways to Accelerate Digital Strategy in 2023

Cisco

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results. Ending a chaotic 2022 with the Federal Reserve in their December meeting raising interest rates to control inflation another 50 basis points following four consecutive 75 basis point

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Modernizing the Property Valuation Process: Part 2

SWBC's LenderHub

As we discussed in Part 1 of Modernizing the Property Valuation Process , the housing market has experienced dramatic changes that have presented many challenges for appraisers. Although the market has shifted, the challenges remain. While initiatives put in place by Practical Applications of Real Estate Appraisal (PAREA) and The Appraiser Diversity Initiative to provide alternative pathways for aspiring appraisers to join the industry and decrease the shortage of appraisers represent a good sta

Industry 148
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Affirm users jolted by multiple charges

Payments Dive

The buy now, pay later provider said it encountered a “technical issue” and that transactions would be corrected at banks within three to seven days.

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Embedded Finance: Bolstering Brand Experiences

Perficient

In the first blog in this series, Getting Started On Embedded Finance , we defined embedded finance and took a high-level look at the goals and strategy a firm should take at the outset of its modern embedded finance journey. In this blog, we will look at how a non-banking company can offer bank-like perks to its clients and workers. When a non-financial firm offers embedded banking, they offer a branded checking account to hold funds and make payments for the betterment of the company and it

Branding 472
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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Banks, Regulators Push for Mortgage Rule Changes

Banking Exchange

In separate initiatives, the ABA and CFPB are seeking to add to consumer protection measures related to mortgage lending Mortgage Credit Feature Mortgage Mortgage Compliance Mortgage/CRE Feature3 Compliance/Regulatory Duties

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Scottsdale Community Bank: Making microloans

Independent Banker

Inspired by the entrepreneurship of lemonade stands, Scottsdale Community Bank created a microloan program. Photo by Brandon Sullivan De novo Scottsdale Community Bank set out to provide microloans to small and mid-size businesses, family organizations and nonprofits—a project that was inspired by the humble lemonade stand. By William Atkinson Name: Scottsdale Community Bank Assets: $28 million Location: Scottsdale, Ariz.

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HUD Issues Draft Reconsideration of Value Guidance with FHA Loans

CFPB Monitor

The U.S. Department of Housing and Urban Development (HUD) recently issued a draft Mortgagee Letter on reconsideration of value (ROV) policies in connection with appraisals for FHA insured mortgage loans. The draft Mortgagee Letter follows up on action plan items.

Policies 148
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The Difference Between a Community Bank and a Big Bank

Jeff For Banks

I recently spoke to a community group, and subsequently a community bank all-staff meeting regarding the definition of a community bank. The FDIC has defined community banks in their December 2020 Community Banking Report that either exclude or include the following criteria: Seems complicated. Especially when a community bank could have no office with more than $8.24B in total deposits but could have no more than $1.65B in total assets.

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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PayPal to cut 7% of its workforce

Payments Dive

The digital payments pioneer said it’s cutting 2,000 employees as the company seeks to adapt to a new, more competitive environment.

Payments 490
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Celebrities call on UK banks to stop financing new oil, gas and coal fields

TheGuardian

Stephen Fry, Emma Thompson and Mark Rylance add their voices to Richard Curtis’s Make My Money Matter campaign A raft of famous names including Stephen Fry, Emma Thompson and Mark Rylance have joined activists and businesses in calling on the UK’s big five banks to stop financing new oil, gas and coal expansion. Make My Money Matter , a campaign set up by Richard Curtis , the screenwriter, director and Comic Relief co-founder, has written to the chief executives of HSBC, Barclays, Santander, Nat

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What does the rise in the inflation mean for financial stability?

BankUnderground

Kristina Bluwstein, Sudipto Karmakar and David Aikman. Introduction. Inflation reached almost 9% in July 2022, its highest reading since the early 1990s. A large proportion of the working age population will never have experienced such price increases, or the prospect of higher interest rates to bring inflation back under control. In recent years, many commentators have been concerned about risks to financial stability from the prolonged period of low rates, including the possibility of financia

Policies 137
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NFTs hit the mainstream

ATM Marketplace

Cryptocurrency has taken a big hit of late with the bankruptcy of the FTX crypto exchange, but one crypto entrepreneur that has brought crypto to the vending space believes the technology has a promising future: particularly the oft maligned NFT.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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This week’s podcast episode: How the U.S. Supreme Court will decide the threat to the CFPB’s funding and structure: Part I, with Adam J. White, a renowned expert on Separation of Powers and the Appropriations Clause and a close follower of the Supreme Court

CFPB Monitor

The eyes of the consumer finance world are now on the Supreme Court as it decides whether to grant the CFPB’s certiorari petition in Consumer Financial Services Association Ltd. v. CFPB. In the decision, a Fifth Circuit panel held the CFPB’s funding mechanism violates the Appropriations Clause of the U.S.

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Credit unions look to Eltropy to curb call center fraud

BankInovation

Credit unions and community banks are looking to digital communications platform Eltropy to strengthen call center authentication and ultimately reduce fraud as voice-cloning tools and advanced AI present more opportunities for fraudsters within financial services.

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Amex acquires B2B automation company Nipendo

Payments Dive

The acquisition is the latest B2B move for the card company, which expects Nipendo’s capabilities to strengthen its position in that market.

Company 475
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Barclays and UBS face questions over Roman Abramovich’s billion-dollar trusts

TheGuardian

Exclusive: Leak shows oligarch was a major client of Barclays in Monaco and UBS in Zurich, with at least $940m in assets held at the banks Barclays and UBS are facing questions about their ties to Roman Abramovich after his secretive offshore trusts were reorganised shortly before Europe and the UK imposed sanctions on the Russian oligarch. The Oligarch Files, a cache of leaked documents seen by the Guardian, suggest that before Russia invaded Ukraine the two banks held at least $940m (£760m) of

Company 134
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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Location, location, location? How UK housing preferences shifted during the pandemic

BankUnderground

Martina Fazio and Gary Harper During recessions, and indeed pandemics, housing prices usually fall. Yet between March 2020 and December 2021 (‘the pandemic’), housing prices grew in the UK, reaching at the time their highest growth rate in a decade. During this pandemic, many more people could work from home, which potentially influenced their housing choices.

Regional 124
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ATM trends to watch

ATM Marketplace

Going into 2023, ATMs are at a crossroads both in terms of overall banking strategy and payments trends.

ATM 140
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CFPB Hosts Hearing On Appraisal Bias

CFPB Monitor

The CFPB recently hosted the first hearing of the Appraisal Subcommittee of the Federal Financial Institutions Examination Council (“ASC”) on appraisal bias. The hearing was led by CFPB Deputy Director Zixta Martinez and ASC Executive Director Jim Park. HUD Secretary Marcia L. Fudge, CFPB Director Rohit Chopra, and FHFA Director Sandra Thompson also participated in the hearing.

Lending 147
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Ideal Credit Union launches analytics solution through Alkami

BankInovation

Ideal Credit Union launched data analytics solution Segmint on its Alkami digital banking platform in December to offer a customizable experience for its members. Segmint, which was acquired by Alkami in April 2022, uses account transaction data to enable an FI to “get the right offer to the right people at the right time,” Alisha […].

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.