September, 2023

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Community Banks Are Missing Out on the Value of Social Media

The Financial Brand

This article Community Banks Are Missing Out on the Value of Social Media appeared first on The Financial Brand. Nearly 9 in 10 community and regional banks are active on social media, but they lag on using it for sales. Meanwhile, examiners are keeping tabs. This article Community Banks Are Missing Out on the Value of Social Media appeared first on The Financial Brand.

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How financial institutions of all sizes can seize the instant payment opportunity

Payments Dive

FedNow is driving adoption of instant payments— here’s what financial institutions need to know.

Payments 432
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'Quintessential community bankers' make branches valuable assets

American Banker

Lisa Rickert and Ruth McCord, who manage branches for Nicolet National Bank, share a passion for connecting with their customers and supporting their communities.

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Reviving the central bank: Getting (everyone) on the data train

Accenture

In their first post, “It’s now or never: Time for central banks to embrace change,” my colleagues Rohit Mathew and Oliver Reppel explored why central banks need to transform digitally to ensure they can fulfil their mandate. In this post, they explain how central banks can go about changing the way they use data and… The post Reviving the central bank: Getting (everyone) on the data train appeared first on Accenture Banking Blog.

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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Making Banking Frictionless: The Rise of Embedded Finance

The Financial Brand

This article Making Banking Frictionless: The Rise of Embedded Finance appeared first on The Financial Brand. What does it take to be successful with an embedded finance strategy? And what do nonbank platform partners value most? IBM research offers some insight. This article Making Banking Frictionless: The Rise of Embedded Finance appeared first on The Financial Brand.

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Why More Banks and Credit Unions Are Using Environmental Graphics in Branches

The Financial Brand

This article Why More Banks and Credit Unions Are Using Environmental Graphics in Branches appeared first on The Financial Brand. Environmental graphic design is a retail trend that’s made its way into the banking industry. Check out this gallery of examples from bank and credit union branches. This article Why More Banks and Credit Unions Are Using Environmental Graphics in Branches appeared first on The Financial Brand.

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Small Kansas bank failed because its CEO fell for a crypto scam: Report

American Banker

Two months after the mysterious failure of the Heartland Tri-State Bank in Elkhart, Kansas, a news article sheds light on its downfall. CEO Shan Hanes was involved in a cryptocurrency hoax involving a $12 million wire payment, according to the Bloomberg Businessweek report.

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Micromanagement or empowerment? Why not try both?

American Banker

When running a bank branch, there are certain employee behaviors that must be nonnegotiable. But that still leaves plenty of room for improvisation and creativity.

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Banks, credit unions get dementia training to fight financial abuse

American Banker

More elderly consumers are being diagnosed with Alzheimer's and dementia — making them vulnerable to scammers. Financial institutions are seeking special certifications to better equip themselves to help.

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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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3 Ways Generative AI Will Transform Banking

Accenture

One year after ChatGPT’s public launch, generative AI is probably still the hottest topic in the world of business—and with good reason. Research suggests gen AI could add almost $7 trillion to global GDP. So what, exactly, will gen AI mean for banks? Much of the conversation today around the technology generates more heat than… The post 3 Ways Generative AI Will Transform Banking appeared first on Accenture Banking Blog.

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Data – The Lifeblood of Intelligence Automation

Perficient

With all the hype around artificial intelligence (AI), AI can feel complicated, distant, or foreign. But guess what? It’s not new news and it doesn’t need to be complicated; it’s just a revolution of how we leverage data! Let’s take a quick dive into the data-driven universe of AI (i.e., intelligence automation). This article breaks down how data powers intelligence automation.

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Square CEO to depart

Payments Dive

Alyssa Henry, CEO of Block’s merchant business Square, will leave the company just days after a service outage left merchant clients unable to process payments.

Payments 482
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California’s Proposed “Delete Act” Would Create a ‘Do Not Sell’ List for Data Brokers

CFPB Monitor

California continues to be at vanguard of data privacy rights. The latest effort by California legislators to protect consumer privacy rights focuses on data brokers, who under the proposed California Senate Bill 362 , aka the “Delete Act,” would be required to recognize and honor opt-out signals from Californians. The law seeks to expand on the deletion and opt-out rights provided under the CCPA, which currently requires a Californians to submit their deletion and opt-out requests on a compa

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Ganesh Chaturthi: 5 Financial Lessons To Learn From Lord Ganesha

BankBazaar

Ganesh Chaturthi is around the corner and festivity and fervour is in the air. On this day Lord Ganesha is invoked to solve all financial troubles and bring in prosperity and wealth. Ganesha is believed to bring in prosperity, wealth, and growth in the life of devotees. This faith and festivity associated with Lord Ganesh give us lessons to improve our finances and live a better life.

Taxes 148
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The Unsung Heroes of Mortgage Lending

SWBC's LenderHub

In a vast—and largely digital—lending landscape, big banks and FinTechs often hog most of the financial glory. They’re more visible and have slick advertising that suggests they’re the best and safest bet for a person’s financial future.

Lending 147
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Shifting from compliance to value with ISO 20022

Accenture

The years-long ISO 20022 journey has achieved a major milestone this year: it is now being used for cross-border payments. The new standard successfully launched globally in March 2023 with SWIFT CBPR+, and on the European Market Infrastructures of T2 (March 2023), Euro 1 (March 2023) and CHAPS RTGS (June 2023). Early data reveal a… The post Shifting from compliance to value with ISO 20022 appeared first on Accenture Banking Blog.

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Europe’s banks helped fossil fuel firms raise more than €1tn from global bond markets

TheGuardian

Exclusive: Pan-European investigation looked at thousands of transactions since Paris climate agreement in 2016 Banks including some of Europe’s largest lenders have helped fossil fuel companies to raise more than €1tn (£869bn) from the global bond markets since the Paris climate agreement, according to an investigation by the Guardian and its reporting partners.

Marketing 145
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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CFPB takes aim at Apple, Google tap-to-pay tech

Payments Dive

“Regulations imposed by Big Tech firms have a big impact on whether consumers and businesses can make payments using third-party apps,” CFPB Director Rohit Chopra said in a Thursday press release.

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“Pig Butchering”: FinCEN Issues Alert on Virtual Currency Scam

CFPB Monitor

On September 8, 2023, the Financial Crimes Enforcement Network (“FinCEN”) released an alert regarding a notorious virtual currency scam called “pig butchering,” because, unfortunately, it resembles the “fattening a hog before slaughter.” These scams are primarily perpetrated by criminal organizations in Southeast Asia where these scams are also called “Sha Zhu Pan.”.

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Decoding the market for inflation risk

BankUnderground

Saleem Bahaj, Robert Czech, Sitong Ding and Ricardo Reis Few topics captivate our attention like the enigma of inflation. Understanding where the market thinks inflation is headed is crucial for policymakers, investors, and anyone who wants to keep their financial ducks in a row. And that’s where inflation swaps come into play. They are like the crystal ball of inflation expectations, allowing traders to hedge against inflation risk and giving us a peek into the minds of market participant

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How to act on banking customer data

ATM Marketplace

The opening keynote at the Bank Customer Experience Summit in Charlotte from Sept. 12 to 13 covered AI, banking data and how it can all come together to deliver actionable insights.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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One big idea to turn payments fraud from risk to opportunity

Accenture

While unfortunate, the rising tide of fraud is not necessarily surprising. Financial criminals have been targeting digital transactions for over three decades. As technology has evolved, so have their tactics.   The dial-up world of the 1990s was a golden age for credit card telephone fraud schemes. The smartphone explosion along with other digital devices and… The post One big idea to turn payments fraud from risk to opportunity appeared first on Accenture Banking Blog.

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Appraisal Dept. Talent: Why Banks Shouldn’t Let Go

Realwired Appraisal Management Blog

The pressure is on. With tightening margins, banks are scouring their balance sheets, hunting for opportunities to cut costs. However, it’s vital that in this quest for efficiency to understand that letting go of appraisal department talent is a HUGE mistake.

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Small businesses embrace digital payments

Payments Dive

Small business owners envision a cashless future, according to card giant Visa, even as some legislators move to protect unbanked and underbanked consumers.

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FinCEN Issues Small Entity Compliance Guide for Corporate Transparency Act

CFPB Monitor

The Financial Crimes Enforcement Network (“FinCEN”) has published a Small Entity Compliance Guide (the “Guide”) for beneficial ownership information (“BOI”) reporting under the Corporate Transparency Act (“CTA”), as well as updated FAQs regarding CTA compliance. The Guide contains six chapters and an appendix. It is 56 pages long. It appears to be useful to its apparent target audience, which is small businesses confronting relatively simple issues under the CTA.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.