January, 2021

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The Challenge and Impact of ISO 20022 for Banks

Accenture

The global adoption of ISO 20022 is the most far-reaching and widely underestimated development in payments today. It’s not shocking that the transition hasn’t attracted the attention it merits. ISO 20022 is complicated and can seem downright mysterious even to payments specialists. The new standard has also been a long time coming.

Payments 292
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SBA Uses Do Not Pay List to Thwart Further PPP Fraud

Abrigo

High-risk transactions identified To combat PPP fraud, the SBA Office of Inspector General (OIG) has collaborated with the U.S. Department of the Treasury Do Not Pay (DNP) Business Center. . Would you like other articles like this in your inbox? Takeaway 1 A new stimulus package has authorized another round of Paycheck Protection Program loans. Takeaway 2 To thwart PPP fraud, the SBA has collaborated with the U.S.

Fraud 195
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Improving the Efficiency of Your Core Banking Processes Is as Easy as 1, 2, 3…

Jack Henry

As accounting scholar Robert S. Kaplan once said, “If you can measure it, you can manage it.” And when it comes to measuring the efficiency of core banking processes, he could not be more on point. Here are three steps to guide your organization through the challenges of improving the efficiency of your core banking processes.

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Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience

Perficient

With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without and roadblocks, especially during COVID-19.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Blockchain takes on forgeries, counterfeits

Payments Dive

Counterfeiting is an absolutely massive industry, logging in trillions of dollars every year. It can be a big threat both to consumers who unknowingly purchase these products and retailers as well looking to sell legitimate products.

More Trending

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Can analytics help auto and equipment lenders prepare for 2021?

Accenture

Equipment and auto finance organizations rely on risk ratings to manage expected lease and loan defaults and delinquencies. But today’s risk ratings and models are based on pre-COVID-19 numbers, so how applicable will they be in 2021? Vaccine campaigns have begun globally, which is welcome news, and GDP projections suggest that we’ll see a rebound….

Analytics 397
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Six Ways to Protect Yourself and Your Family on Data Privacy Day

Perficient

This article was co-written by Iman Watson, senior solutions architect, and Kailey Hughes, lead development representative. As we mostly are working remotely these days, securing your space when you’re not in the safeguards of the office walls are critical. Perficient places a high value on data security and has several processes and tools in place to protect colleague and client information, but what about the everyday person?

Data 535
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Microsoft Teams Updates (January 2021)

Perficient

Welcome to 2021! I’m sure I can speak for pretty much everyone when I say that 2020 won’t be missed! Nevertheless, Microsoft has graced us with some exciting new updates to start the year off on the right foot. In today’s blog, we’ll cover some of the biggest updates around meetings, calling, management, and even security and compliance released in late December/early January!

Video 532
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Perficient Names Five Area Vice Presidents, Expands Executive Leadership Team

Perficient

Perficient is proud to announce the appointment of Vishal Rajpal, Glenn Kline, Prakash Chembai, Mary-Beth Ostasz, and Jason Hudnall as Area Vice Presidents (AVP). The expanded executive leadership team will drive continued growth and operational excellence across Perficient while delivering superior solutions for clients. “As Perficient continues to grow, we’re thrilled to broaden our executive team with these five exceptional leaders,” said Jeff Davis, Chairman and CEO, Perficient.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Google vs. YouTube: Why Your Video Strategy Should Differ Between the Two – Here’s Why ?#256

Perficient

Many businesses have included video marketing in their strategy as video plays an incredibly important role in Google search results. How can your videos get high visibility and the traffic that comes with it? In this episode of the?award-winning?Here’s Why digital marketing video series, Eric Enge reveals insights from his latest study on how videos rank differently on Google and YouTube and what that means for your video strategy. ?

Video 531
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Study: Who Has the Largest Index of Links?

Perficient

An essential part of any strong SEO program is having third parties link to your site. In addition to the SEO benefits, getting linked to by third parties is also a great way to build your brand and stay highly visible across the web. For this reason, using backlinking tools is important. Getting access to more link data is generally good, but which tool provider has the largest index?

Study 529
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How to use Microsoft Teams Breakout Rooms (Part 1 of 2)

Perficient

Microsoft recently announced the general availability of Microsoft Teams Breakout Rooms! This has been a long-awaited ask from the tech community and has been in the works for quite some time! In today’s blog, we’ll discuss what a breakout room is used for, how to create one, how to assign people to a specific breakout room, and how to start/open and close your Breakout Rooms.

How To 520
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Asset Maintenance Philosophies to Conquer Everyday Life, a How-to

Perficient

Maintenance. A word that does not inspire many people. It implies either an undesirable task or an unwanted cost. But, is maintenance really a bad thing? In this post, we’ll discuss some of Asset Maintenance Management philosophies and how they can positively impact your everyday life. Types of Asset Maintenance. Asset Maintenance is broken down into the following types: Emergency Maintenance.

How To 520
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Professional Athletes Rally Behind Perficient’s Global Campaign of Kindness

Perficient

When Perficient announced “ Make a December Difference ,” our hope was to spread kindness through small acts of generosity. What resulted was an enthusiastic embrace of the initiative by our global colleagues, who shared hundreds of heart-warming stories and photos capturing their generous acts of giving in action. That generosity inspired others to spread kindness in their communities in their own ways, including Perficient’s professional sports partnerships.

St. Louis 511
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Introducing our Partnership with Looker

Perficient

Perficient is happy to announce that it has joined the Looker Partner Ecosystem. By becoming a Looker partner, our business intelligence practice will be strengthened, giving us more tools to help our customers unlock the real power of their data. Our alignment will help enable customers to transcend traditional business intelligence by seamlessly integrating data experiences into the way people already work – helping them explore, analyze and share real-time business analytics easily.

Analytics 508
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An Easier Way to Manage Prompts in Amazon Connect

Perficient

Imagine you are an Amazon Connect administrator. You’ve been working on a project to deploy over 20 new contact flows that use more than 50 prompts (media that can be used to playback audio to customers or agents in contact flows, such as hold music or greetings) for your Amazon Connect instance. After a long week of work, you head home for the weekend. .

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Iterative Design for Quick Turn-Around Projects

Perficient

With the onset of the COVID-19 pandemic, businesses and consumers are reminded that anything can happen. Consumers are looking to the companies and resources they trust to understand relevant, rapidly evolving information and guidance. Brands have an opportunity to grow that trust by creating website experiences with up-to-date visuals, content, features, and functionalities consumers need to quickly navigate and find the information they are seeking.

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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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[Podcast] Healthcare Data is Changing Consumer Care

Perficient

Healthcare leaders have access to more healthcare data and technology than ever before allowing them to transform patient and member care. A one-size-fits-all-approach doesn’t work anymore and we’re being challenged to do more through personalized medicine. In season 1 episode 2 of the Intelligent Data Podcast , host Arvind Murali and his guest Juliet Silver, Perficient’s Chief Strategist of Healthcare , discuss the state of affairs in the healthcare industry including the “Triple Aim”, the COVI

Data 508
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What We Learned From Cyber Week 2020

Perficient

Over this past year, we have seen a great amount of customer influence introduced and reinforced with our online commerce experiences. Digitalization of online shopping experiences is at the greatest it has ever been, especially the emphasis on creating a safe and exceptional space for customers to shop. I recently participated in IBM’s live webinar series, LinkedIn LIVE, to talk about what we have learned from Cyber Week, which includes Black Friday and Cyber Monday.

Online 508
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A new administration spotlights cross-border payments

Payments Dive

Matt Montes is U.S. general manager at Paysend and has nearly 30 years of financial services experiences, most recently serving as president of Catalina Card Services. He founded and led AccountNow, the first online D2C prepaid debit card company in the U.S., which was acquired by Green Dot Corporation. Matt shares with us his hope for the future.

Payments 508
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The Need for Speed: A Product Approach for Mobile Apps

Perficient

A global pandemic requires a quick response and accelerates digital transformation. The brands that can operate with speed and agility win in this environment. As consumers rely on their mobile devices now more than ever, mobile device and mobile app usage is surging. . eMarketer predict ed US adults spent over three and a half hours per day on mobile apps this year and expect this number to rise in 2021. .

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Perficient Launches New Business Podcasts on iTunes, Spotify

Perficient

Perficient announces the release of two business podcasts to kick off 2021. The new podcasts titled What If? So What? and Intelligent Data offer audiences expert insights on how digital technology can transform business and reshape customer experiences today. Click on the logos below to listen to the first episodes. What If? So What? This podcast discovers what’s possible with digital and figures out how to make it real in your business.

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A Strategic Perspective: Emphasizing Inclusivity on a Global Level for Web Design

Perficient

It’s our job as marketers, designers, and strategists to develop and design inclusive web experiences and user interfaces. These experiences must aim to accommodate and benefit different audience needs based on their geographical location, culture, ethnicity, race, gender, age, language, sexual orientation, and so on, without seeing these factors as an obstacle to overcome in the strategy and design process.

Strategy 496
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[Podcast] Financial Services Trends and Data

Perficient

COVID-19 has undoubtedly affected financial services trends in 2020 and will continue to do so into 2021. Since the pandemic began, financial services organizations have been responding to the crisis with continuity plans to address everything from bankruptcies to people losing their jobs and ability to pay their bills on time. Now more than ever customers need to be supported with trust, transparency and data-based decision making.

Trends 495
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Commerce Principal Quoted in ForresterNow Report

Perficient

Doing business on B2B marketplaces has become increasingly popular for both buyers and sellers. B2B firms want to invest in effective methods to strategize and market products, serve new and existing customers through the digital purchasing experience and focus more on e-channels as means of significantly gaining business revenue. Mike Rabbior, Perficient’s Principal and Commerce Chief Strategist, was quoted in two separate sections of the ForresterNow Marketers: Make Sure B2B Marketplaces Are O

Report 495
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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.