Jeff For Banks

FEBRUARY 2, 2013

'Why did Willie Sutton, famous bank robber from the 1920''s to 1950''s, rob banks? "Because that''s where the money is." Sutton, by the way, denied the quote. But we can''t deny it''s true. Financial institutions remain the place to go for money. So why do FIs opt for the sideline in participating more fully in innovation? I recently wrote on these pages that FIs should develop Shark Tank like processes to get early stage equity capital into the hands of nearby entrepreneurs to fuel growth in lo

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Javelin Strategy & Research

FEBRUARY 26, 2013

Although merchants and the card networks are often on the opposing sides of the aisle in payment litigation and lobbying, recent steps by Visa show a potentially significant change in position. In fact, Visa’s Chief Executive, Charles Scharf, has claimed publicly that Visa needs to change its often-contentious relationship with merchants.

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The Emmerich Group

FEBRUARY 25, 2013

'So you’ve decided to acquire another bank. For nearly 25 years I’ve been giving the same advice about acquisitions: DON’T DO IT. I’ve had good reason to give that advice. Many banks try to solve their inadequacy of systems, education, and strategies by acquiring. And many banks are poised to do exactly that this year. So now you’re going to get a finger-wagging lecture from me, right?

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Jeff For Banks

FEBRUARY 17, 2013

'Historically low interest rates and the recent poor economy highlighted the importance of leadership in community banking. History has provided us great leaders to emulate and Abraham Lincoln is perhaps without equal. In my opinion, he demonstrated three critical qualities of leadership. Vision - Burt Nanus in his book Visionary Leadership contends that vision is inherently idealistic and represents a "mental model of a future state of the. organization.

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Jeff For Banks

FEBRUARY 23, 2013

'Figures don''t lie. Financial Institution (FI) customers interface with us online far more frequently than in person. Has our organizational structure evolved to meet this challenge? I think not. This post is geared toward drafting a job description of an FI EVP of Distribution and Service Excellence. Flowery name, I know. I also look at names such as Chief Experience Officer with extreme skepticism.

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Javelin Strategy & Research

FEBRUARY 20, 2013

The good old days when the bad guy had to get a bit dirty to steal your personal info have come and gone. The anonymity and convenience afforded to today’s digital crooks has prompted a paradigm shift in the way that fraudsters do business to the detriment of consumers, merchants, and the financial industry.

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Javelin Strategy & Research

FEBRUARY 14, 2013

There is a spirited conversation occurring in a Personal Finance Management subgroup on LinkedIn, spurred by Mary Wisniewski’s column in American Banker about how “PFM Defies Definition.

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Javelin Strategy & Research

FEBRUARY 6, 2013

MasterCard Advisors today announced that it has taken an ownership stake in the data analytics and decisioning firm, Mu Sigma. Known for large scale, high volume -or big data – analysis, Mu Sigma is one of the emerging breed of decision support service providers combining the disciplines of applied mathematics, business knowledge and data processing technologies to develop insights for its clients.

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Javelin Strategy & Research

FEBRUARY 3, 2013

The Federal Trade Commission’s $800,000 settlement with social network Path last Friday offered more evidence that federal and state regulators will be active participants in defining better ways to protect consumer privacy in an era of interactive finance. In this case, the FTC trained a light on the vexing question of design and how companies should disclose honestly, efficiently, and effectively how they will use a customers’ personal information -- without making customers overly anxious.

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