December, 2024

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What is elder financial exploitation? FinCEN guidance for financial institutions

Abrigo

This article covers these key topics: What constitutes elder financial exploitation and why it may be increasing Financial institutions should be familiar with these red flags of elder abuse Enhancing AML programs to account for elder financial exploitation will help Following FinCEN guidance, utilizing fraud detection software, and reporting are crucial Combat elder financial exploitation with tips from FinCEN Demographic considerations and the vulnerabilities of old age put financial instituti

Fraud 195
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Here is The Largest Reason for Community Bank Consolidation

South State Correspondent

Community banks (under $10B in assets) serve a key role for borrowers, local communities, and the broader US economy. Community banks are better positioned than many other creditors to follow and adapt to local economies, industries and trends, thereby, being better stewards of capital. Community banks may also serve as buffers for the extreme swings of business cycles not to mention also financing small businesses, some of which succeed to become world-leading enterprises.

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CFPB sues Early Warning Services over Zelle

Payments Dive

The federal agency sued the operator of the pay-by-bank service as well as three bank owners, alleging they let fraud "fester" on the digital system.

Fraud 448
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Gain Free Access to Our Relationship Profitability Model for a Limited Time

South State Correspondent

For a Boxing Day promotion, we are giving away 60 days of free usage for up to five bankers at each community bank for our Loan Command application. The objective is to allow you to see the latest profitability of your loans and deposits, on a forward looking basis. In addition, you can check out the latest probability of defaults, loss given defaults, expected losses and volatility for each credit category keeping you up to date on the latest credit changes.

Training 195
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Demo SkyStem’s Award Winning Month-End Close Solution & Earn $100

Is your finance team bogged down by endless data requests and disorganized spreadsheets during the month-end close? It’s time to consider a better option – automate with ART! SkyStem’s solution works alongside your ERP to transform the close and account reconciliation process and speed up month-end work. Explore SkyStem’s ART - the award-winning account reconciliation automation platform - and receive a $100 Amazon gift card as a thank you for your time.

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Cash Infusion for Candescent and Lumin: Now What?

Gonzobanker

Will new infusions in the digital banking space translate to real innovation? This year has delivered many that wasnt on our digital 2024 bingo card moments for our industry. Two deals that were very much needed in the market were Candescents (the artist formally known as NCR Voyix) acquisition by Veritas Capital in September for $2.45 billion in cash (plus up to $100 million in contingent considerations) and Lumin Digitals growth equity raise of $160 million led by Light Street Capital, NewView

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2025 Credit portfolio risk and balance-sheet management outlook

Abrigo

This article covers these key topics: How interest rates are shaping 2025 priorities Rate effects on economy, credit risk, allowances Banks and credit unions look to grow deposits A focus on efficiency and lower expenses Top priorities for managing portfolio risk, assets, and liabilities at banks & credit unio ns Abrigo's Advisory Services team and financial institution clients shared their expectations of key focus areas related to credit portfolio risk, ALM, and other topics.

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The Guardian view on City deregulation: it would be a dangerous step backward | Editorial

TheGuardian

Relaxing financial rules risks undermining stability, ignoring post-crash lessons and prioritising short-term gains over the long-term health of the economy Rachel Reevess enthusiasm for the City of London the crown jewel in our economy raises concerns. Economists were worried enough to publicly warn her this month that liberalising financial sector regulations could undermine the governments efforts to grow the economy, posing particular risks to the governments wider industrial strategy.

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Consumers grab credit cards for holiday shopping

Payments Dive

Credit card debt will not slow shoppers down as they spend for the holidays, according to a new survey of U.S. consumers.

Cards 448
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How to Access Our Free Health Prediction for Your Bank

South State Correspondent

To ring in and celebrate the New Year, check up on your bank’s future financial health. Based on the 2007 to 2010 bank failure experience, we modeled the financial health of every bank using the last 16 quarters of historical performance. We have also created projections for the next 18 months. Each bank has an overall letter grade (below), plus a grade for the individual categories of capital formation/stability, efficiency and profitability.

How To 195
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Next Up

Gonzobanker

The stage is set for a massive leadership transition that will reshape the foundation of the banking industry. Picture this: atidal wave of change comes crashing over the financial services industry, sweeping away the old guard and ushering in a new era of leadership. Fiction? Not if you trust various Industry experts who predict that half of all board and senior management positions will turn over to fresh facesby the end of 2025.

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High-Value Cash Transactions That Could Trigger Income Tax Scrutiny

BankBazaar

Large cash transactions, particularly those exceeding specified thresholds, can attract attention from the Income Tax Department. While these regulations are designed to uphold the integrity of the financial system and prevent illicit activities, they are not intended to discourage legitimate transactions. Understanding which transactions might draw scrutiny can help taxpayers avoid unnecessary notices or penalties.

Taxes 78
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Holiday check fraud: Protecting customers and financial institutions

Abrigo

This article covers these key topics: Holiday risks: Thieves target checks in the mail Financial institutions can educate customers about holiday check fraud A staff refresher on check fraud red flags will help Check fraud detection software, collaboration, and reporting are crucial Check fraud risks during the holiday season Holiday check fraud puts financial institutions and their customers or members at risk.

Fraud 195
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UK banks’ trust account exodus cuts lifeline for disabled people, says charity

TheGuardian

Customers face severe consequences as banks and building societies close accounts typically set up to help vulnerable people People with disabilities are facing potential hardship because banks are scrapping trust accounts that allow money to be managed safely on their behalf. Victims awarded personal injury settlements and those with learning difficulties are among those facing severe consequences as accounts are closed or frozen by high street banks and building societies, according to campaig

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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PayPal to boost prices for merchants

Payments Dive

The digital payments pioneer plans to increase fees U.S. merchants pay for some of its services, including buy now, pay later options, starting next month.

Payments 435
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4 Keys to AI Governance Driving Compliance and Accountability | FinTalk

Jack Henry

When it comes to AI, compliance and accountability are more than regulatory obligations – they are commitments to your accountholders’ trust and the integrity of your financial institution. So, what happens if you don’t have robust AI governance and accountability structures in place? Consequences like regulatory penalties, potential biases in decision-making, and privacy breaches could harm your reputation and lead to financial losses.

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The Digital Banking Market Is Lit With Lumin and Candescent: So What?

Gonzobanker

Will new infusions in the digital banking space translate to real innovation? This year has delivered many “that wasn’t on our digital 2024 bingo card” moments for the team at Cornerstone Advisors. Two deals that especially took us by surprise were Candescent’s (the artist formally known as NCR Voyix) acquisition by Veritas Capital in September for $2.45 billion in cash (plus up to $100 million in contingent considerations) and Lumin Digital’s growth equity raise of $160 million led by Light Str

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Coachella of Banking?

William Mills

If you havent already seen the agencys Tradeshow Guide for 2025 , you will notice that the majority of events tend to be Spring and Fall. However, one exception, and one of my favorite events of the year, is Bank Director's Acquire or Be Acquired Conference which is January 26-28, 2025 in Phoenix, Arizona. Entering its 31 st year, this annual conference enables bank CEOs, board of directors and executive teams to gain a better understanding of the economy, explore opportunities for enhancing sha

Phoenix 82
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Are Commercial Loan Points Worth it for Borrowers?

South State Correspondent

Should borrowers pay commercial loan points to lower future interest payments? Loan or mortgage points are upfront fees paid by the borrower to the lender to reduce the interest rate on a loan or mortgage. For example, assume that a borrower is considering a loan, structured as a 25-year amortization, due in ten years, at 7.00% fixed rate. For this loan, the bank should be able to accept a $36k upfront fee to lower the payment on the loan by 50bps to 6.50%.

Taxes 195
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City regulators to start oversight of tech firms that provide ‘critical’ services to UK

TheGuardian

New powers come amid concerns that cyber-attacks and outages could put the countrys financial stability at risk City regulators will begin cracking down in the new year on tech firms providing critical services to UK banks amid concerns that cyber-attacks and outages at companies such as Google or Amazon could put the countrys financial stability at risk.

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CFPB proposes rule to rein in data brokers’ sale of consumer information

Payments Dive

With the proposal, the federal agency aims to crack down on fraudsters and others seeking to use sensitive personal information for illicit activities.

Data 434
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The Psychology Of Wedding Spending

BankBazaar

Weddings are more than just ceremonies. They’re larger-than-life productions steeped in traditions, emotions and societal expectations. From keeping up with the Sharmas to chasing Instagram-worthy moments, the pressure to spend big can be overwhelming. But why do we spend so much? Ah, weddings! The grand, glitzy spectacles that could rival even the most extravagant Bollywood sets.

Trends 78
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Strengthening Your Digital Front Door and Cybersecurity | FinTalk

Jack Henry

Back in the early 2000s, I faced a devastating situation when the digital banking company I worked for experienced a massive data breach impacting hundreds of financial institutions. At the time, digital banking was new, and many financial institution executives thought the internet was just a passing trend, resulting in caution and fear that digital banking may put their accountholders and financial institution at risk.

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Banking's Top 5 Total Return to Shareholders: 2024 Edition

Jeff For Banks

There have been some humbling moments in Top 5 recognitions, with some award recipients failing and one voluntarily liquidating. Although we seek long-term performance in our 5-year lookback to mitigate the risk of banks that stoke performance with risky bets, we are reminded that banking is a long game. Business models built to endure do so over different economic cycles.

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Deciphering Bank Customer Intent with AI in 4 Steps – Part 1

South State Correspondent

If you are conducting bank strategy or marketing around demographic information, at best you are being lazy and ineffective. At worst, you are being sexist, ageist and a bunch of other names that can hurt your culture and reputation while wasting your marketing budget. In this age of data, getting to the Holy Grail of marketing understanding the intent of what the customer is a three-month project away.

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Japan’s Nomura bank boss takes 30% voluntary pay cut after worker tries to kill customer

TheGuardian

Wealth management employee charged with robbery, attempted murder and arson after home visit to elderly clients The boss of Japanese bank Nomura has apologised and taken a voluntary pay cut after a former employee was charged with robbery and attempted murder of a customer. Kentaro Okuda, who has led Nomura since 2020, will take a 30% pay cut over the next three months, with several other senior managers at the bank taking similar reductions, the bank said.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.