May, 2023

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A BNPL Borrower Strategy That Builds Relationships

SWBC's LenderHub

Times may be tough financially, but that does not mean consumers are skimping on necessities or sacrificing luxuries to get by. Many are leveraging a popular lending concept that facilitates short-term split payment options to finance their purchases.

Strategy 148
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Launching a credit union? A recession might help.

American Banker

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Breaking Barriers: Exploring How Banks Scale Generative AI for Growth

Accenture

Disclaimer: ChatGPT did not write our post, but we did ask it for title suggestions and picked our favorite one. Thanks, generative AI! We’re at an inflection point. Every day, we see how artificial intelligence (AI) capabilities are mirroring and surpassing human capabilities at generalized skills. Accenture’s recent report, A New Era of Generative AI… The post Breaking Barriers: Exploring How Banks Scale Generative AI for Growth appeared first on Accenture Banking Blog.

Report 460
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Sometimes banks fail. A system where they can't would be worse.

American Banker

System 81
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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Legacy Thinking Can Destroy Digital Banking Transformation

The Financial Brand

This article Legacy Thinking Can Destroy Digital Banking Transformation appeared first on The Financial Brand. Digital banking transformation requires not only updating legacy systems, but evaluating legacy processes and thinking. This article Legacy Thinking Can Destroy Digital Banking Transformation appeared first on The Financial Brand.

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3 Ways Financial Services Institutions Can Reap the Benefits of a Data-Driven Mindset

Perficient

Given that 81.5% of Americans are considered “fully banked,” many opportunities exist for financial services institutions to take advantage of the vast amount of customer data they possess. Here are three ways financial services institutions can reap the benefits of a data-driven mindset. 1. Improved Productivity & Efficiency. Institutions that prioritize their data will realize the importance and benefits of optimizing data processes.

Data 275
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10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

It is a dangerous troupe in banking that an omnichannel approach is best. The concept that we allow the customer to choose how they want to bank often enables the bank to be passive in its position and give up agency. Branching, for example, is too expensive to be all things to all people. In this article, we look at cell phone tracking data for about 1,000 branches across the industry to derive insights to help banks increase branch engagement and boost branch profitability.

Data 195
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It’s now or never: Time for central banks to embrace change

Accenture

While central banks are under scrutiny these days thanks to rising interest rates and economic uncertainty, they’ve always played a fundamental role in the modern financial services system. For a closer look at the challenges and opportunities they face amid today’s breakneck pace of digital change, I’m turning my blog over to my colleagues Rohit… The post It’s now or never: Time for central banks to embrace change appeared first on Accenture Banking Blog.

System 322
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The CFPB section 1071 effective date

Abrigo

Timelines for small business loan data collection and reporting Deadlines for complying with the new CFPB section 1071 rule requirements for financial institutions to collect data on small business loan activities. You might also like this one-page summary of key dates and deadlines for complying with the 1071 rule. DOWNLOAD Takeaway 1 The effective date of the CFPB's new rule based on Section 1071 of the Dodd-Frank Act is June 28, 2023.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Fintech settles allegations that payment of tips and donations was a hidden interest charge

CFPB Monitor

A fintech peer-to-peer lender has entered into separate consent orders with California, Washington D.C., and Connecticut relating to its practice of requesting tips and donations in connection with the loans offered through its platform. The fintech’s platform offers opportunities for members to act as borrowers or lenders and facilitates loans between its members.

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Shift4 snags Focus POS for $45M

Payments Dive

The acquisition gives Shift4 ownership of a business with ties to 10,000 restaurant merchants.

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The Digitization of Supply Chain Management

Perficient

Industrial Revolutions 1, 2, and 3 The First Industrial Revolution used water and steam power to mechanize production. Boilers used in steam engines powered trains across the American Continent and replaced sail power, allowing faster trade between countries. The Second Industrial Revolution used electric power to create mass production and improve home living.

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Loan Structuring with an Inverted Yield Curve

South State Correspondent

The yield curve is currently inverted, and the FOMC may take a pause at its next meeting in June. Uncertainty about the evolution of the economy and the path of future interest rates and the unusual inverted yield curve shape affords a prime opportunity for bankers to provide sound, trusted advice to clients. This is the time for bankers to offer loan structuring solutions to help customers solve business problems, mitigate risk, and manage balance sheets and cash flows.

Examples 195
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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All Eyes Are on Bank Deposit and Liquidity Risks

Gonzobanker

Bank leaders are working overtime to defend their performance and relevancy. The historic deposit runs on several niched regional banks have woken up bankers and their investors, regulators and policymakers to the threats that liquidity flows place on the entire industry. Taking a step back and looking into reported financial data for Q1 2023, a few key insights appear: The banking industry lost a remarkable $1.1 trillion or 5.5% of total deposits from March 31, 2022, to March 31, 2023 – obvious

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SAFE Banking Act returns to Congress: Is safe harbor for cannabis banking on the horizon?

Abrigo

The SAFE Banking Act could bridge the state and federal cannabis banking gap Read more for the legislation's history and how it benefits financial institutions looking to profitably bank CRBs. You might also like this whitepaper, "Cannabis and financial institutions: Providing services to cannabis-related businesses." Download now Takeaway 1 Under current federal law, banks and credit unions face federal prosecution and penalties if they provide services to legal marijuana-related businesses.

Lending 195
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North Dakota passes mortgage lender and servicer laws

CFPB Monitor

On April 12, North Dakota Governor Doug Burgum signed into law House Bill 1068 , which creates a new statutory licensing scheme in North Dakota covering residential mortgage loan servicing activities. This follows on the heels of the enactment last month of North Dakota Senate Bill 2090 , which overhauled North Dakota’s licensing requirements related to residential mortgage lending. .

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Walmart, Kroger eye instant payments

Payments Dive

The giant retailers eagerly await instant payment system possibilities, especially as an alternative to card payments, according to industry professionals who heard their representatives speak recently.

Payments 448
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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Perficient to Present with BNY Mellon at the North American Financial Information Summit (NAFIS)

Perficient

Perficient is proud to sponsor the upcoming North American Financial Information Summit (NAFIS), taking place on May 16th, 2023. NAFIS is the largest North American data conference for banks and asset managers looking to the future of data in financial services. Registration is FREE if you work for a bank, asset manager, financial investor, fund manager or financial institution; click here to receive your free ticket to NAFIS.

Data 275
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Commercial Credit Trends – Where to Tread Carefully

South State Correspondent

Lending is getting riskier. Due to higher rates, inflation, and a slowing economy, the three essential credit metrics – probabilities of default (POD), POD rate of change, and POD volatility- have all materially increased from 2022. In this article, we look at what is happening at the state level, look at 30 common industries where credit risk is rising, and 30 industries where credit risk is the lowest.

Trends 195
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Consumer Lenders Still Struggle to Get With the Times

Gonzobanker

Data-driven best practices will help ensure a successful consumer lending transformation. In today’s digital-centric environment, consumers expect faster everything – and turnaround time on a loan application is no exception. However, Cornerstone research and data indicate that most banks and credit unions are simply not in step with customer expectations.

Lending 130
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Great expectations: Loan review system regulations and how to adhere to them

Abrigo

Does your loan review system meet regulatory expectations? Read more for specific objectives every loan review system should meet. You might also like this webinar, "Return to basics: Asking the right credit risk questions." WATCH Takeaway 1 Loan review officers must figure out how to adhere to the FDIC’s guidance on loan review and credit risk review systems.

System 195
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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CFPB and federal banking agencies issue joint statement on LIBOR transition; CFPB issues interim final rule on discontinuation of LIBOR

CFPB Monitor

Last week, the CFPB, together with the Federal Reserve Board (Board), FDIC, OCC, and NCUA, issued a “ Joint Statement on Completing the LIBOR Transition.” The agencies issued the statement to remind supervised institutions that LIBOR will be discontinued on June 30, 2023 and to reiterate their expectations that institutions with LIBOR exposure should complete their transition of remaining LIBOR contracts as soon as possible. .

FDIC 145
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Consumers use cash to forget, study shows

Payments Dive

New research suggests consumers’ payment method choice can depend on what they’re buying, especially if it’s a guilty-pleasure purchase.

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The Open-Source Philosophy

Perficient

Open-Source vs. Proprietary Software – What’s the Difference? To thoroughly grasp what open source is, one should understand what it is not. Open source is not restricted by licensing agreements, and the user behind open-source software is not forbidden to change, edit, study, or redistribute manipulated versions of it. Open-source software grants its users a degree of accessibility that is not possible through its proprietary counterpart.

Software 251
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Applying Second-Order Thinking In Banking

South State Correspondent

We have used the term “second-order thinking” in our writings, and some bankers were curious about what exactly we mean. The term came to popularity in banking after Howard Marks wrote his seminal work on investments – The Most Important Thing. The “most important thing,” as described in the book, is the ability to drill down in order to get to the heart of an issue.

Analysis 195
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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.