November, 2016

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British bank has a third of its customers’ accounts hacked

Chris Skinner

We’ve seen some pretty strong attacks on banks cyberdefences in the past year. Three major incidents in the SWIFT network; 50 at the Federal Reserve; problems at the Bank of England and many other central banks; a major incident at the Danish payment processorNETS; and big banks like HSBC and JPMorgan have all been affected. Admittedly, … The post British bank has a third of its customers’ accounts hacked appeared first on Chris Skinner's blog.

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Riskalyze Pulls in $20 Million Series A, Has No Plans To Go Public

Bank Innovation

From almost the very beginning, Riskalyze has had the look and feel of a winner. Which can mean only one thing for the financial services startup: The venture capitalists were circling. “We had tons of inbound emails and tons of inbound phone calls. It was constant,” Riskalyze CEO and founder Read More.

Capital 377
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Here comes Citi Pay

Payments Dive

Citi is the latest financial institution to come to the market with a digital wallet service.

Marketing 369
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Think “bank relationship hub,” not contact center

Accenture

“We cannot direct the wind, but we can adjust the sails.” This proverb sums up the challenges facing traditional banks in the digital economy. As digitally native customers change their expectations of what their bank should provide, banks need to. Read more.

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Fall In Love With the Month-End Close

It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.

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Tips to Prepare Your Client's Business for Sale

Abrigo

The following is written by Mary Beth Koester , Manager of Business Valuations at Rae & Associates. As you prepare clients for an exit, there are a few key areas and metrics to consider. Keeping in mind that exit planning can, and should, begin years in advance, you will be able to watch as these metrics change over time. You’ll become an important advisor to the business owner, making your role critical to their success.

More Trending

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Look at financial inclusion for innovation

Chris Skinner

I guess in concluding this weeks’ thoughts, I’m left reflecting on a similar idea to the one I blogged a couple of weeks ago about a world turned on its head. This time it’s a different take on the same conundrum. We live in the developed economies complaining about legacy; developing economies are just excited … The post Look at financial inclusion for innovation appeared first on Chris Skinner's blog.

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Banking on the API Bundle of the Future

Bank Innovation

If you thought ‘fintech’ was a buzzword, get ready for ‘open’. Open data, open APIs, open access – you name it. Banks are under pressure on multiple fronts to open the doors and let in the tech punters, all of whom are hungry for a slice of customer data. Open Read More.

Fintech 373
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Talking With: Samsung's Haley Kim about Samsung Pay, merchant collaborations, market competition

Payments Dive

Mobile Payments Today recently spoke with Samsung about everything Samsung Pay.

Samsung 334
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Connected commerce: The next big thing in digital payments starts at home

Accenture

In 2001: A Space Odyssey, “Hal” the on-board computer says, “I’m sorry, Dave. I’m afraid I can’t do that,” and refuses to let Dave back into the main spacecraft. This is a nightmare scenario around artificial intelligence that has been. Read more.

Maine 238
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Important Considerations When Growing the CRE Portfolio

Abrigo

In a survey of community banks and credit unions at the 2016 Sageworks Risk Management Summit, 42 percent of respondents said Commercial Real Estate, or CRE, lending was their primary focus for loan portfolio growth. This reflects a larger industry trend. As noted in a recent American Banker article , many banks are increasing their investment in CRE loans, with many even exceeding the OCC guidance to limit CRE concentration to 300% of Risk Based Capital.

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How Bankers Can Find Their Sweet Spot Of Risk

South State Correspondent

Contrary to popular belief, risk isn’t something to avoid. Risk is not even an element to minimize. This is counterintuitive as most bankers are taught to avoid and minimize risk. For that matter, most regulators, board members, and investors also reinforce this notion. Take for instance the dozen of credit parameters like maximum loan-to-value (LTV) that are hard and fast rules regardless of the quality or trend of the collateral value and absent of any analysis on pricing.

Analysis 204
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Are we globalising or localising?

Chris Skinner

I consider myself a citizen of the world. I guess that’s because I fly around so much. Everywhere I go, I find the same thing. Warm, fantastic people who welcome me like a brother and complain about the idiot running their country. This is common to every country, just that some idiots are more extreme … The post Are we globalising or localising?

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Banks Are Getting Closer to Real-life Blockchain Use Cases

Bank Innovation

Blockchain is at a bit of a critical point, because it’s running up against the one universal enemy all new technologies have to face eventually: reality. In reality, how will banks use the blockchain? “To do the real thing, it takes time, effort and expertise,” says Alex Wolff, head of Read More.

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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

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Vritti The Mobile Payments Guide Edition 5 Mahindra Comviva

Payments Dive

In Vritti Edition 6, we provide you with a rich selection of articles covering NFC, IOT, growing mobile wallet market in the Middle East and the role of mobile money in rehabilitating refugees in conflict zones.

Mobile 321
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Take a page from the retail playbook: The agile branch banking customer experience

Accenture

Retailers have become more adaptive to respond to digital disruption, engage customers and improve competitiveness. Facing similar forces of change, retail banks must do the same. One way that banks can adapt is to learn from retailers’ transformation of in-store. Read more.

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The impact of lower energy prices on banks

Abrigo

Banks operating in oil and gas intensive areas of the U.S. have experienced a significant increase in nonperforming commercial and industrial loans, but not in other types of loans – at least so far, according to a recent study by Federal Reserve researchers. “Our evidence seems to back up the view that to date, the banking sector has successfully weathered the storm of low energy prices,” said researchers in the Federal Reserve Bank of New York’s Research and Statistics Group.

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Fake Retail Apps Are Here, Just In Time For Christmas

PYMNTS

The holiday season has arrived — meaning sales, snowflakes, good cheer, Christmas carols and fraudsters working day and night to break open your bank account through a variety of creative means. One of this year’s favorites so far, according to reports in The New York Times, has been fake retail and product apps popping up in the Apple App Store of late.

Retail 204
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Outsource With Confidence for RDC Program Success

Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

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R3 in bumpy waters

Chris Skinner

An interesting week as R3 goes through restructuring. Santander and Goldman Sachs leave and the Monetary Authority of Singapore, a regulator, join. Interesting. Since R3 arrived on the scene in 2014, it has been a train of technology. The consortium started on September 15, 2015 with 9 financial companies: Barclays, BBVA, Commonwealth Bank of Australia, … The post R3 in bumpy waters appeared first on Chris Skinner's blog.

Training 328
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Biometric Security Gains Popularity, But Is Far from Foolproof

Bank Innovation

The importance of cybersecurity, particularly to banking, is under a spotlight at the moment, as online and mobile banking users and financial consumers find themselves dealing with hacks, Trojans, and malware bots, all gaining ground in the last two months. Whenever cybersecurity is discussed, the topic of biometric authentication rises Read More.

Security 332
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Cardless cash transactions: What's in it for consumers?

Payments Dive

A lot, actually. Which is why the ATM industry has seen a steady stream of rollouts this year — not only by financial institutions, but also by independent players.

ATM 310
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Exploring the “money mindsets”: Balancers work hard to stay on plan

Accenture

In previous posts we have discussed new Accenture and Fjord research on Money Mindsets and have introduced the four basic financial personalities the research has discovered. In this post we will look more closely at the Balancers mindset. These are. Read more.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Why We Are Stopping All Bank Marketing

South State Correspondent

The reality is that the last two months of the year are among the worst to market a bank brand or product. People don’t seem to care and with all the retailers running ads for the holiday season, advertising is crowded and expensive. This is why we dramatically reduce marketing for the last two months of the year.

Marketing 200
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Cybersecurity Predictions For 2017 In The IoT

PYMNTS

As the digital age marches on, we have all learned that the convenience and benefits of the IoT , cloud storage and mobile devices come with a darker side. Chain Store Age just released its predictions for the near future of cybersecurity. Their predictions for 2016 turned out to be accurate, so it’s best to pay attention. Here are the upcoming trends and threats for 2017 and what businesses can do to keep up.

Security 202
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Reboot the bank’s boardroom NOW!

Chris Skinner

Bye bye banking job for life Many of the banking folk I meet have been with the bank as man and boy, woman and girl. It’s a job for life. Funnily enough, I’ve never known one of those jobs. I guess it’s because I work in tech, and many of the tech firms I’ve worked … The post Reboot the bank’s boardroom NOW! appeared first on Chris Skinner's blog.

Meeting 327
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Banking APIs: Shapes, Colors, and Focus

Bank Innovation

Is an Open API much like an 24/7 Open house? Maybe it is in some ways but it can also be gated. I actually like to think of Open APIs, as Private, Open for Distribution, Open for Business. Pardon my thinking in progress as I watch and monitor the versioning, pivoting, Read More.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.