September, 2017

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Who owns the customers’ data?

Chris Skinner

Following on from the discussions about identity on Monday, it gets interesting to think about the customers’ data and who owns it, especially in light of the Payment Services Directive 2, PSD2 for short, which comes into force at the start of next year. The regulation forces banks to open … The post Who owns the customers’ data? appeared first on Chris Skinner's blog.

Data 374
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SMB Expense Management Provider Bento Snags Major Partnership with The Brink’s Compnay

Bank Innovation

EXCLUSIVE – The Brink’s Company and expense management provider Bento for Business introduced a new Travel & Expense Debit Card at Finovate in New York. The partnership is a major win for Bento, who launched only two years ago with a prepaid card for SMBs. “The Brink’s T+E card is different from our core product […].

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Why B2B is the next trillion-dollar payments opportunity

Payments Dive

B2B businesses are typically older, running on what they know and what’s come before them. As a result, the $6.7 trillion B2B e-commerce opportunity remains largely untapped – and payments represent an important part of that untouched territory.

Payments 315
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Mobile Commerce To Break $250B By 2020

PYMNTS

After something of a slow start, mobile eCommerce is set to make up half of all online sales by the year 2020 — worth nearly $250 billion annually. That forecast comes care of “A Mobile Mindset,” the second volume in the five-part series, “The 2017 UPS Pulse of the Online Shopper.” The UPS-backed report is derived from the input of over 5,189 comScore panelists who made at least two online purchases in a typical three-month period.

Mobile 205
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Back to Basics with Reconciliations

Join us in this webinar, where we share best practices on how to think about the reconciliation work each month, when best to do reconciliations, how they should be prepared, and some common pitfalls to avoid. Learning Objectives: This course objective is to understand how to properly prepare and review balance sheet reconciliations and its impact on the financial statements.

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Why innovation and automation is the future of retail banking

Bobsguide

50 years ago, a new technology swept across banking, transforming the way that consumers interacted with their financial institutions and their money. The launch of the first ATM (or cash machine), in London by Barclays, heralded a new, consumer driven focus for retail banks, with customers deciding.

Retail 166

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InsurTech’s big ticket items: machine learning on the blockchain

Chris Skinner

I don’t usually tell people that I’m a qualified expert in insurance as it’s not relevant, but I’m mentioning it today as I just presented at a private insurance event. There are lots of interesting nuances in insurance. You and I probably think it’s just that once a year renewal … The post InsurTech’s big ticket items: machine learning on the blockchain appeared first on Chris Skinner's blog.

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Q2, Chime Use Digital Subscription Services to Drive FI Revenue With CardSwap

Bank Innovation

EXCLUSIVE- Q2 Holdings and Chime are taking advantage of how users typically pay services like Amazon or Netflix to help drive more interchange revenue to financial institutions. For consumers, paying digital subscription services like Netflix typically involves a degree of laziness. Most customers set up payment for these services once, and never look again unless […].

Payments 364
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Chatbots emerging as a commerce channel, but work remains to perfect the tech

Payments Dive

There's no denying the discussions happening today about chatbots. They include chatter about artificial intelligence, conversational commerce and voice assistants such as Amazon's Alexa and Apple's Siri.

Apple 257
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Why Regulation Won’t Fix Credit Reporting Agencies

PYMNTS

Some of the most memorable television commercials of the 1970s and 1980s were those promoting E. F. Hutton’s brokerage services. When its tagline, “When E. F. Hutton talks, people listen,” was spoken in those commercials, everyone in the room stopped, turned to look and listened with rapt attention to the person who uttered those words. The person speaking never revealed what E.

Report 202
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How a Managed Services Partner Can Reduce the Friction in Your RDC Program

Treasury teams at community banks face an ongoing challenge of delivering frictionless customer experiences as they support treasury products – especially RDC. This infographic focuses on the efficiencies community banks gain when partnering with a proven managed services provider. You’ll see the advantages you can gain when a managed services partner leverages online tools, skilled customer and technical support personnel, and fulfillment and logistics capabilities to streamline RDC fulfillment

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How business intelligence is revolutionising banking

Bobsguide

In the early 1990's, the increasing popularity of automated teller machines (ATM's) revolutionised banking, lowering the number of tellers required for each branch and allowing thousands of new branches to be opened as a result. Now, the banking industry is on the cusp of another.

ATM 152
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The last thing Equifax needs is leadership continuity

Payments Source

Inevitably, Equifax’s CEO Richard Smith has left his post. For the credit bureau's sake, let's hope it has a long-term plan that's better than promoting from within.

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Bankers see faster horses; technologists imagine cars

Chris Skinner

I was chairing a conference on blockchain and distributed ledgers the other day. The audience were a mixture of start-ups and banks, and the speakers were talking about how they viewed the world of distributed ledger developments. Many of the banks had successfully complete proofs of concept projects and were … The post Bankers see faster horses; technologists imagine cars appeared first on Chris Skinner's blog.

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10 Most Innovative CEOs in Banking 2017

Bank Innovation

Fintechs are partnering with banks, banks are using blockchain technology, artificial intelligence, and cryptocurrency and financial regulation is still undergoing massive changes. Challengers to traditional banking, payment, and loan products have all launched this year, and FIs are fighting fraud, hacks, and scams with an increasing number of biometric security measures. 2017 has been a […].

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Budget Playbook for Commercial Lenders — Bank and Credit Union Edition

Amid market uncertainty, banks and credit unions are faced with critical decisions about the future of their commercial lending. With fluctuating interest rates and rising competition from non-bank lenders, it's critical to allocate your 2025 budget strategically to optimize lending operations. Our Budget Playbook for Commercial Lenders delivers key strategies to help you navigate these challenges, ensuring your institution is well-positioned for the coming year.

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Room for improvement: Enhancing the remittance experience

Payments Dive

Because remittance payments are often driven by an emotional or personal motivation, they cannot be treated in the same way as a normal transaction.

Payments 259
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How A Bank And A FinTechs Are Jointly Cracking The Code On Financial Inclusion

PYMNTS

The favored narrative about banks and FinTech startups is generally not a love story. Usually, it is more of an all-out war story. Banks represent the old way of handling financial services – and in fairness, they carry a lot of responsibilities that deposit-taking institutions don’t necessarily have. Of course, banks have to be run with safety and soundness to protect those deposits, but they also have myriad public mandates, like fair lending, anti-money laundering and customer privacy.

Fintech 198
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The insurtech trends making the greatest impact in 2017

Bobsguide

A study of Google Trends will show you a huge spike in the mentions of ‘InsurTech’ since February 2016, and that’s because people and investors are beginning to take note of how state-of-the-art AI can enhance the insurance sphere and disrupt specific elements of the insurance.

Trends 146
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Cisco placed third on 2017 IDC FinTech Rankings Enterprise Top 25

Cisco

Cisco has moved up to #3 in the 2017 IDC FinTech Rankings Enterprise Top 25. Cisco has remained amongst the most committed to helping Financial Services institutions digitally transform resulting in upward movement in rankings this year.

Fintech 118
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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Slow regulations versus fast tech

Chris Skinner

Before 2010, I was writing a lot about technology but it was all heavily geared towards regulations. It was pretty dull, to be honest, but worthy. MiFID and PSD were top of mind, along with Basel III and other global, European and domestic regulations. I wrote a lot about regulations. … The post Slow regulations versus fast tech appeared first on Chris Skinner's blog.

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Inside The Royal Bank of Scotland’s Innovation Strategy

Bank Innovation

EXCLUSIVE – Traditional banks cannot afford to ignore fintechs. What started out as a nascent subsect of the broader financial space is now at the forefront of how people bank. The impact of fintechs on how people bank has not gone unnoticed by The Royal Bank of Scotland, who over the past 18 months under […].

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Rethinking security when everyone's Social Security number is public

Payments Source

After Equifax disclosed a devastating data breach, much of the attention focused on whether the company did everything it could in response. But the scary truth may be that this is the sort of incident that goes beyond a single company's ability to fix.

Security 110
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How Food And Retail Can Collaborate Via Blockchain

PYMNTS

Although many people equate blockchain technology with the banking and computer worlds, the technology is changing the food landscape as well. Companies like Walmart, Kroger and Nestle recently joined a partnership effort involving blockchain, signaling that the Internet of Things is making its way into Americans’ kitchens. But what hasn’t been so deeply explored is how that technology can help food producers and retail firms collaborate more deeply, helping both succeed and strengthening the in

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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How HSBC is using AI in its anti-money laundering compliance

Bobsguide

Gurjeet Singh, co-founder and Executive Chairman of Ayasdi, spoke to bobsguide about the challenges of compliance with anti-money laundering, the characteristics of AI, and how AI is vastly improving false positive rates on suspicious security reports. How did you find your way to Ayasdi? I.

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FinTech Startups Changing the Debt Collection Experience for Businesses & Consumers

Let's Talk Payments

Debt collection is definitely not the sexiest segment in the financial services industry. To be honest, the experience just straight-forward sucks for everyone involved in this horrendous process – lenders.

Fintech 111
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Which banks are leading digital (and who are the laggards)?

Chris Skinner

I’ve written a lot about legacy and the challenge of old systems, so it’s interesting to read a few press reports on said subjects. Yolanda Bobeldijk writes in the Financial News that 92 of the world’s top 100 banks still rely on IBM mainframes. Now that’s not an issue if … The post Which banks are leading digital (and who are the laggards)? appeared first on Chris Skinner's blog.

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China Does a 180° on Cryptocurrency

Bank Innovation

China has reportedly banned all bitcoin executives from leaving its borders as part of the country’s crackdown on its cryptocurrency industry. Though these reports named bitcoin executives in particular, some see the move as the onset of a larger “war” between governments everywhere and all cryptocurrencies. This is the latest in a series of new […].

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.