Chris Skinner
APRIL 13, 2016
I just had a really interesting, off-the-record, discussion with a banker. Can’t give too much detail therefore, but here’s how the conversation went: “So, what’s it like working for MegaRetailBank?” “Shocking”, he said. “They are completely branch focused. Here’s an illustration. They launched a new retail bank subsidiary in a country in 2008.
Bank Innovation
APRIL 12, 2016
Yet another barrier to business in Iran appears to have fallen. Paymentwall, a San Francisco online payments company, announced today that it has integrated its payment services into the Shetab, which is Iran’s “unified, electronic clearance system for the entire Iranian banking operations that allows it to facilitate transactions from Read More.
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Payments Dive
APRIL 5, 2016
One security expert gives his predictions about what we'll see in this industry going forward.
Accenture
APRIL 20, 2016
Bitcoin was designed as a peer-to-peer payment system for the internet. Its key breakthrough was to solve the double-spend problem, thus allowing a system to develop with no central authority, but still with immutable trust, security and integrity. The banking. Read more.
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It's the time of year to give our close process some TLC. Join us in this one hour webinar where we discuss how to adopt leading practices and infuse technology into the month-end close process to improve our experience and increase our productivity during month-end and quarter-end close. Learning Objectives: This course's objective is to understand how the month-end close can be improved with automation and adoption of leading practices.
South State Correspondent
APRIL 26, 2016
In our previous blog ( HERE ), we considered the structure of commercial loan documentation and important objectives of certain agreements. We also discussed common loan concepts that are of particular importance to commercial lenders.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Chris Skinner
APRIL 22, 2016
I remember being involved in a business process re-engineering project for an insurance firm some years ago. We looked at how the underwriting process worked on complex insurance risks and discovered that in the middle of the process, the documentation would move to the overseas desk.
Bank Innovation
APRIL 22, 2016
Starbucks proves, once again, that it owns mobile payments. The Seattle coffee giant now has 19 million active mobile app users in U.S. alone, Kevin Johnson, president and chief operating officer said, and mobile represented 24% of the total payments in 2Q. The company’s Mobile Order & Pay program, launched Read More.
Payments Dive
APRIL 15, 2016
The companies will launch a mobile wallet for banked and unbanked consumers, offering services that range from mobile phone top-up to surcharge-free ATM access.
Accenture
APRIL 20, 2016
In the digital era, payments providers are getting close to frictionless payments. But are frictionless payment transactions always a win for consumers? The evolution to invisibility While traditional payments will not disappear any time soon, respondents to our Accenture 2015. Read more.
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Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
South State Correspondent
APRIL 26, 2016
We understand that there is a fine line between spam and marketing. However, banks dramatically underutilize email marketing to drive business. We highlighted a case study not too long ago where a couple simple reminders can help boost deposit balances and improve profitability.
PYMNTS
APRIL 5, 2016
Uphold isn’t a bank, and it’s aiming to disrupt the traditional financial services industry. But traditional FIs are an essential partner for the firm. Last week, Uphold announced a partnership with India’s IDFC Bank, a move that allows Uphold’s business and consumer customers to conduct cross-border transactions to and from the home of the world’s fastest-growing economy.
Chris Skinner
APRIL 25, 2016
I launched ValueWeb in Singapore yesterday and my friend Vladislav Solodkiy, Managing Partner at FinTech VC Fund Life.SREDA, hosted the evening. He was kind enough to share his speech with me, so I thought I’d copy it here and share with you. Enjoy! From BaaS and neobanks to FINTECH-BANK Fintech is currently undergoing a natural evolution stage.
Bank Innovation
APRIL 20, 2016
The most vulnerable point in a bank’s network today might just be Bill over in marketing — or any employee. Humans are by nature vulnerable to social engineering and may discuss where they work on social media — LinkedIn is a treasure trove for would-be bank hackers. A common attack against a Read More.
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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.
Payments Dive
APRIL 21, 2016
Robert Capps, the vice president of business development at NuData Security, believes banks need to provide more responsive mobile experiences and do so by going beyond what he thinks are passive biometrics and behavioral analytics.
Accenture
APRIL 14, 2016
In my first blog in this short series on robo-advice, I described the battle for “hearts and minds” that robo-advisory services must win to reach mainstream acceptance by the FS industry and its customers. In this second instalment, I’ll explain. Read more.
South State Correspondent
APRIL 11, 2016
No doubt your core principals, values or vision statement looks good on some strategy planning document. The question is – are you living it? To better align your organization with your vision, a banker at the Western Independent Banker conference last week taught us a core lesson that we need to use more often in our bank. That lesson is, constantly ask yourself if your next action helps or hurts fulfill your core values.
PYMNTS
APRIL 15, 2016
Merchants have a lot going on these days. The EMV liability shift just hit the six-month mark , the force of mobile continues to strengthen, and industry players are shape-shifting their business models all while authenticating consumers just keeps getting more complex – and that’s the tip of the iceberg. As Merchant Link CIO Scott Carcillo pointed out during a recent sit down with MPD CEO Karen Webster to discuss what’s happening in the world of merchants and how they’re overcoming the challeng
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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.
Chris Skinner
APRIL 26, 2016
After writing about whether we are creating faster horses when we think of applying open sourced technologies to banking, some more thoughts occurred to me: Are we applying Blockchain to clearing and settlement, rather than reimagining the whole trade cycle from liquidity structures to collateral management using open source platform structures?
Bank Innovation
APRIL 29, 2016
Why are fintech startups different from other tech startups? Many people would answer regulations, and that’s certainly part of the story. Banks want fintech to be regulated to level the playing field, and fintech companies want regulation to make working with banks easier. But at the Empire Startups Fintech Conference Read More.
Payments Dive
APRIL 28, 2016
Mobile identity verification is a topic that the industry often overlooks, but Michael Hagen from Mitek shares some thoughts on why it's important for certain merchants.
Accenture
APRIL 13, 2016
Robotic process automation (RPA) is quickly gaining traction with our Finance and Risk banking clients because of the substantial benefits that can be captured in a short timeframe. Our work with banks in this area indicates that the magnitude of. Read more.
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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w
South State Correspondent
APRIL 4, 2016
If you ever wanted to know the most popular strategic planning initiative for a bank over the last 3 years it is this one – generate more non-interest income. An estimated 30% of banks have this as their focus. The funny part is that despite this being a major conversation and the source of many meetings, most banks don’t take care of the basics. Today, we will highlight the 12 best ways to generate more fee income when it comes to commercial lending (in no particular order).
Abrigo
APRIL 28, 2016
Guest Post By Maria Contreras-Sweet, Administrator of the U.S. Small Business Administration What creates two out of three net new American jobs; produces close to half of our nation’s goods and services (nonfarm private GDP); and can be found, coast to coast, in every small town, big city and rural enclave? The 28 million small businesses that propel our economy forward and define our national entrepreneurial spirit.
Chris Skinner
APRIL 21, 2016
I regularly attend conferences where several themes crop up around disruption – that word we hate – disintermediation, and the end of banking as we know it. The problem is I’ve heard it for 30 years and it hasn’t happened … yet. Will it? Let’s have a look.
Bank Innovation
APRIL 11, 2016
A lot of people ask us how we define Fintech. The really short answer is “broadly” The slightly longer answer is “the reinvention of Financial Services through digitization“ This note gives a more complete answer and defines the different segments within Fintech. A big ocean with a lot of fish That is how we visualize the… Read more How we define & categorize Fintech.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.
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